Does even freezing a customer's account curb irresponsible gambling?

[Mia Chloe]

The undeniable fact is everyone is not the same which prevents this question from having a direct YES or NO answer. Freezing the gambling account of "Mr bob" may make him realize that he had made wrong moves and was involved in an unhealthy gambling practice.therefoe making him amend his ways.
However if same action is taken on "Mr John's gambling account, he could actually get angry an retaliate by staking even more instead of following suit like Mr bob did.
Gambling requires the ability to make the right decisions instead of acting based on emotional rush.

[Lanatsa]

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

The more often you make deposits, the more the casino will like you, they will not block or freeze your account at all. However, if you make too many withdrawals then your account will most likely be frozen or you will be banned from playing at that casino again.

So the casino won't care how much money you spend at their casino, they won't care about your addiction, but if you withdraw a lot of money from them then they will care and put a mark on your account. Casinos are businesses and not charities or social foundations that care about your problems and finances

Yes, its totally the opposite on which it would really be that understandable that you would really be the ones who would really be that be liked by the casino. They do love losers and hate up winners.
Therefore, it would be that most unlikely that you would really be stopped by the casino, they do love for people to bust up their capital in the end of the day and wont really be having or in concern
about their customers life when it comes to money. This is why it would really be that best that you should really be that mindful as a gambler on having those limitation.

On the time that casino would really be having those lock ups, then it would be normal that you would be having that kind of reaction on which you would be having those impressions that you might been scammed by the house. On the time that you would be getting those alerts then for sure you would really be having those argumentations on which it would really be that best that you should
give out those explaination and for sure they would really be able to giving it back.

[danherbias07]

Hmm. That's a difficult question and might depend on our financial capability. I might get furious especially if I have the money and don't really care if I lose more, that will be good for their business so I was not supposed to be locked out. The next thing I might do is register to a different casino but I will still feel bad because on that previous gambling site, I might get the RTP anytime after sacrificing a lot of money. I mean, it's starting all over again if you register for a new one which means feeding them money too without the RTP coming out anytime soon.

Anyway, this is where the terms and conditions will come in. We cannot fight back to customer support if it is written there, we cannot do anything about it but only abide by their rules and just switch to a new gambling site if we want to continue.
There are online casinos that have features for gambling responsibly. Stake.com has that but I have not tried it yet.
They also have one feature where we can set our gambling limits but I didn't try it too. I don't want to have any trouble in the future if I am going far from my betting habit. Not that I think it will happen.

If it's our fault for mistakenly switching on these features then I think we can do nothing about it. There was once a member who created a thread about limits and responsible gambling options, but I cannot find it anymore. His experience might be helpful on this thread.

[Lida93]

. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Technically the casino doesn't have that legal right to freeze a gambler's account as a result of successive or frequent funding if the account except the user has done anything that violates their ToS of the casino. On the other hand, the casino will be glad that someone is losing money to them and still funding more to lose it in no time, it's therefore in their profit.

But to answer your question, freezing of a gamblers' account doesn't guarantee the curbing of irresponsible gambling. In most cases the gambler will go for the available option of opening a new account to use for his gambling immediately instead of waiting for when his account will be unfrozen. In fact such actions without the gamblers knowledge and permission has the tendency to make the gambler to end up with multiple accounts which will likely aggravate his irrespective gambling.

[Japinat]

. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Technically the casino doesn't have that legal right to freeze a gambler's account as a result of successive or frequent funding if the account except the user has done anything that violates their ToS of the casino. On the other hand, the casino will be glad that someone is losing money to them and still funding more to lose it in no time, it's therefore in their profit.

It's purely business, that's their mentality, and they don't care if you are losing money because that is the success of their business. If you are losing, the assumption is you are fine because in the first place, when you gamble you agree with the terms and you are matured enough to understand that losing is part of gambling.. If gambling site would freeze to prevent further losses, what would happen if the casino keeps winning, are they gonna freeze it too or just allow them to continue winning, because if they choose to allow it, then they are not operating a business, but they are running a charity.

But to answer your question, freezing of a gamblers' account doesn't guarantee the curbing of irresponsible gambling. In most cases the gambler will go for the available option of opening a new account to use for his gambling immediately instead of waiting for when his account will be unfrozen. In fact such actions without the gamblers knowledge and permission has the tendency to make the gambler to end up with multiple accounts which will likely aggravate his irrespective gambling.

Not only a gambler could create another account but he could choose to play on other gambling sites... Remember that the gambling industry is wide, gamblers could choose in any gambling sites he wants to play with his money.

[Huppercase]

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

The casino doesn't have that right or any obligation to freeze your account for irresponsibly gambling. What is even term as irresponsible? Because you lost? It's not fair, I will not use such kind of casino because what if the losses were from your own mistakes? I have I many questions but I think this is why we need to always read the terms and conditions of casino when making a new account, for them to do such, they must have indicated it in their terms and conditions but because we don't care to read them, we accept it without even knowing the things we accept.

The gambling platforms I used all have suspend accounts but it has to be done by you and the moment you activated the "suspend account", they will ask you to confirm from your email and once that is done, they will not activate your account again until that time has elapsed. Should you change your mind later, they will not open the account because they think you are addicted, the first condition will remain which is suspended until that period has elapsed which is good for gambling addicts.

[moneystery]

for gambling addicts, maybe they will be angry about this and curse at management for their treatment of their account by limiting and freezing the account. they will probably think that this action is unfair to them and maybe they will try to gamble again in another way, either at another casino by opening another account or logging in to an existing account.

or because their money is limited they might stop gambling and try to stay quiet while feeling stressed and annoyed about it.

so it's possible that the casino's actions by restricting one user's account when they don't gamble responsibly might restrict the player from gambling or not at all.

[Lida93]

. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Technically the casino doesn't have that legal right to freeze a gambler's account as a result of successive or frequent funding if the account except the user has done anything that violates their ToS of the casino. On the other hand, the casino will be glad that someone is losing money to them and still funding more to lose it in no time, it's therefore in their profit.

It's purely business, that's their mentality, and they don't care if you are losing money because that is the success of their business. If you are losing, the assumption is you are fine because in the first place, when you gamble you agree with the terms and you are matured enough to understand that losing is part of gambling.. If gambling site would freeze to prevent further losses, what would happen if the casino keeps winning, are they gonna freeze it too or just allow them to continue winning, because if they choose to allow it, then they are not operating a business, but they are running a charity.

We both are on same page on this, and you're correct that the casinos are not running a charity organisation and secondly as adult it is believe you are responsible for every action and decisions you chose to take either to keep funding your account after each loss or to restrain from it. Take the individual businessman on the street for instance, if you're selling cigarettes you won't have to start advising your customers to stop smoking as it may damage their lungs, you're leading your business to imminent collapse because they will stop patronizing you and move to the next shop that sales cigarettes.

But to answer your question, freezing of a gamblers' account doesn't guarantee the curbing of irresponsible gambling. In most cases the gambler will go for the available option of opening a new account to use for his gambling immediately instead of waiting for when his account will be unfrozen. In fact such actions without the gamblers knowledge and permission has the tendency to make the gambler to end up with multiple accounts which will likely aggravate his irrespective gambling.

Not only a gambler could create another account but he could choose to play on other gambling sites... Remember that the gambling industry is wide, gamblers could choose in any gambling sites he wants to play with his money.

Just as I used the instance above with a cigarettes business seller, if the casino take such action on their customers they will surely lose patronage and eventually close down because gamblers will make use of the next gambling site that gives them the liberty to gamble as much as they want with their funds.

[Yamifoud]

Freezing a wallet never helps to stop addiction but they will lose clients.
But I'm not sure it is because they detected irresponsible gambling because they are supposed to be happy about having you on their platform and make deposits. Maybe for other violations that connect to irresponsible gambling in general. But as I've said and other members, this won't curb addiction as gamblers will search for another site and continue their gambling habits.

Whatever the reason for freezing an account, gamblers never see it as a worrying scenario. Well, the saddest thing is that we can't withdraw our money anymore.

[avp2306]

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Casino will not freeze someones account for that reason and for sure they would love to have a costumer like that since their profit will continue and they would let them play not unless if they do abusive action that break their rules then for sure with that they would freeze or totally ban the account of accused gamblers. Casino owners will not get a damn to stop anyone to gamble since this operator want people to come on their site and play as long as they can. Those messages posted about gambling responsibly reminder is just a post but they don't really mean it since the more extended minutes people to gamble the more money to enter in their business.

[shield132]

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Did you experience that? I was working in a company where gamblers would sit on our live tables. We had a possibility to report to the management that player had a gambling problem or addiction by clicking on the tab on the screen, them the one responsible for solving those cases would contact the player and have a small chat with them, to ensure whether player really had an addiction or not.
I have always thought that every casino was handling this situation the way I described. I think it is a violation of personal rights to block customers and entitle it as a gambling addiction problem if you didn't have communication with the customer at first.

[crwth]

I don't think gambling casinos would freeze your account for irresponsible gambling unless you request them to stop you personally. I have read some posts about making themselves stop gambling because they know they are addicted. It would not be really effective in the sense that you could just gamble with another casino if you really are itching to gamble. It's still the person's decision where it would really make sense.

[coin-investor]

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

No one can stop you from playing if you want to play, there's always other casinos to play so no I don't think freezing a gambler's account will curb addiction as long as there are other alternatives, a compulsive gambler will always find a way, the only way to stop compulsive gambler is through personal intervention and not preventing him from gambling when there are other options to gamble, I have not known a case where an addicted to gambling because he was restricted, that's not how to cure a compulsive gambler.

A compulsive gambler may stop from playing but he will always come back until a professional intervene and laid out a therapy to cure his addiction, many casino have that feature but its a feature they implement as part of their compliancy of making their platform safe from addiction to gambling.

[freedomgo]

And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order,....

I would feel furious on that, who are they to judge me, as long as I'm not making trouble on their casino, they should still allow me to gamble and let me manage myself. A gambler would only be called irresponsible when he make an action that could destroy other people's properly or worst hurt them. They don't know me, what if I'm just trying to burn my money because I am having fun, and I could lose as much as I want since I am earning a lot of money.

They (casino) should not cross the line, they have rules, that's the only thing they are focus on implementing it, not "suspecting" someone of being irresponsible.

[Beparanf]

Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Yes since customers attention will focus on recovering the funds and will help him to cool down. But this is very subjective because how will casino determine if the players is betting frequently due to addiction because some players tend to play small then just deposit partially whenever they lose their bankroll. I will not consider depositing multiple times without knowing the total bankroll of this person.

But assuming the person is indeed addicted. Freezing the account is the right action to stop the addiction. We already witness tons of scam accusation here that related to funds confiscation and all of them spend their time solving their issue rather than continue gambling.

[piebeyb]

Not all casinos do that, although there are, of course every gambler should be able to understand that they are reminding you to stop gambling, even though you can gamble at other casinos, but actually casinos like to see you make gambling deposits at any time, it's just that maybe this feature can help. you to get out of your gambling addiction and bad habit of playing without proper control, after all it doesn't look bad but maybe there are people who find it fun and there are also those who don't.

Actually I have never received a warning like this but I have heard stories from people out there about restrictions that ultimately make casinos freeze gamblers' accounts for some time in order to avoid losing more money in gambling, for casinos it is actually very detrimental but it can be a thing This is a positive thing that must be seen from the perspective of gamblers, after all, why do you have to rush to make a deposit every time? Shouldn't gambling be done responsibly and not excessively? It all comes down to each person's point of view, things will definitely be different. 

[_act_]

The answer to this question is mostly likely not.  It comes down to the age old saying "if there's a will, there's a way".  People that addicted to gambling are going to find ways to gamble no matter what.  If their accounts are frozen they'll simply open new ones (maybe us a VPN) or just go to different gambling outlets.  Let's say they magically got banned from using the internet, then they'd just find places IRL offline.

VPN for what? If gambling is allowed in his country, why using VPN? There are many reputable gambling sites today that he can choose from. Some gambling sites do not even allow VPN. If a gambling site block his account because they know that he is getting addicted to gambling, he can just open an account on another gambling site and continue to gamble. But if we should be sincere, have you seen any gambling site that does that before? I have not seen a gambling site that will block the account of the person that is given them more money and losing it for their own profit. It is good for OP to know that to stop gambling or stop gambling addiction comes from the gamblers mind and not from any form of centralized control.

[Blitzboy]

Your story touches on a crucial ethical and responsible issue in gambling. I think account freezing is a double-edged sword. It interrupts and forces reflection. Its not only about stopping a spree; its about forcing oneself to reflect. I wonder if this solves the problem.

I believe such treatments work best when people are willing to face their behaviour. Freezing an account may only temporarily deter irresponsible gambling. Does it modify behaviour permanently or just postpone it?

Supporting pleasurable gambling is different from ignoring harm. Casinos and other gaming platforms must secure their consumers' health and safety. Account freezing should be part of a safe gambling approach. Start a discourse that leads to healthier behaviours and choices, not just stop the action.

[Findingnemo]

your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order,

Casinos can't freeze an account for such reason and rationally it doesn't make sense, its user's responsibility to handle his money, and casinos provide features to exclude themselves if they feel they are over betting and it even exists because of the regulations or casinos would love people who lose their money to them because that is how they can make money for them.

And I really wonder how a casino can decide a person is spending more money than he do.

This thread doesn't even make sense to me.

[len01]

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

after I understand the problem related to this case, it seems to refer to gambling addicts because they don't have responsibility for their gambling and chase losses continuously.
freezing a gambler's account after being suspected of irresponsible gambling will only be in vain because there are many ways for gambling addicts to continue betting to vent their emotions to chase losses by using other people's accounts or registering for other gambling sites as said by other people here.

one way to temporarily stop a gambling addict is simply to ban all the data he has from being banned from any casino so that the gambling addict will no longer be able to return to betting and registering at another casino.
that's the best way that I know, but it doesn't guarantee that you can stop gambling addicts because as I said, there is always a way.