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Author Topic: Does even freezing a customer's account curb irresponsible gambling?  (Read 957 times)
lovesmayfamilis
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February 10, 2024, 03:42:49 PM
 #81

I wonder what parameters a casino should use to understand that a person is not playing responsibly. Besides, there are thousands of people in the casino; will they babysit every player? If you are an adult, and this is a condition for registration, then you are fully responsible for your actions.
But there is also an answer from a player who has an addiction, and he will also have no restrictions if he thinks about his addiction for a while.


Just use your windows HOSTS file to set the ip's of any gambling sites to 0.0.0.0 and you will never be able to go there again. This is also how I cured my addiction to Primdice many many moons ago. :|


I'm already having some medical/professional help. Blocking the hosts will change nothing, once I can always unblock it back...


The player can be stopped only after his desire to be cured, by making a ban somewhere for him, he will move to another gaming platform.

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February 10, 2024, 03:48:40 PM
 #82

As far as I know, casinos only freeze an account if the gambler has broken the platform's rules, or if he asks for being freezed. The casino itself won't decide what is irresponsible gambling based on subjective factors and clues. If the gambler is constantly making new deposits and losing money, it's not a concern of the casino at all, unless the gambler contacts their support and tell them he is having difficulties to stop playing, so he can demand his account to be freezed. Then I believe it's an obligation for the casino to do so, otherwise it can be considered the casino is taking advantage of a vulnerable individual, in case the gambler takes further action in the court against the platform.

There will be reputable casinos who have as their policy the enforcement of responsible gambling. They may not be so rampant but there are. The topic would have been more self explanatory if the OP had listed a few of those casinos that can freeze their customers account on suspicion that they are gambling recklessly.

Casinos that do that are responsible casinos. Because even though the goal is to make money but making money off of the right way and not off of so gambler's silly mistake is no fun. For those who say that the casinos are there to make profit, I want to tell you that neither would they run at a loss if they freeze the account of some gambler who is already showing symptoms of gambling addiction.

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February 10, 2024, 03:51:13 PM
 #83

your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order,

Casinos can't freeze an account for such reason and rationally it doesn't make sense, its user's responsibility to handle his money, and casinos provide features to exclude themselves if they feel they are over betting and it even exists because of the regulations or casinos would love people who lose their money to them because that is how they can make money for them.

And I really wonder how a casino can decide a person is spending more money than he do.

This thread doesn't even make sense to me.

That makes sense.
If you are gambling irresponsibly, casinos will not mind whatever you do. If you lose a thousand per minute, they just let you be and will even like that you gamble that way. Never heard of casinos freezing your account all because of that.

There is no way they will freeze your account for gambling away your money, but they may freeze it if you are winning a huge amount and try to withdraw them all. They will sort of ask for so many requirements other than government documents but probably source off funds as well.


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Ultegra134
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February 10, 2024, 03:58:57 PM
 #84

There will be reputable casinos who have as their policy the enforcement of responsible gambling. They may not be so rampant but there are. The topic would have been more self explanatory if the OP had listed a few of those casinos that can freeze their customers account on suspicion that they are gambling recklessly.

Casinos that do that are responsible casinos. Because even though the goal is to make money but making money off of the right way and not off of so gambler's silly mistake is no fun. For those who say that the casinos are there to make profit, I want to tell you that neither would they run at a loss if they freeze the account of some gambler who is already showing symptoms of gambling addiction.
Which are those reputable casinos you're mentioning that enforce responsible gambling? Your statement implies that there are, but fail to state which ones they are; it would be useful if you actually mentioned some of them, because I highly doubt that there are any casinos that care whether you're responsible with your money or not. There's no right or wrong way to make money as a casino, when you sign-up on a when you accept their TOS and the possibility of you losing money, you're responsible for your own actions.

R


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yahoo62278
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February 10, 2024, 04:18:45 PM
 #85

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
People can get mad as hell but if they really want to gamble they will find a way to gamble. Especially online, people will just go to another casino or register a new account at the casino that froze their activity.

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February 10, 2024, 04:27:39 PM
 #86

Firstly, I don't think its possible for platforms to freeze your account because of consistent deposits, I've only know them to freeze account on suspicion of multiple accounts or you're in restricted countries.  I've never seen consistent deposits as a breach of agreements on their T & C.

Casinos count their gains from your consistent deposits and their loses from your wins that you withdraw, so as long as you continue depositing, you enrich them and they're even happy to see you deposit more, moreover in actual terms, nobody says no to opportunities to make more money.

Now back to your question, when someone's account is  frozen and the person is a desperate person, the platform that  froze his account has just lost a customer, he will go ahead to patronize another casino which will welcome him with open arms. He continues his habit there and life  goes on. The only way I've seen that someone's addiction habits is curbed its by the gambler coming to his senses and putting an end to his addiction, else, there are many ways to do their thing.

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February 10, 2024, 04:36:05 PM
 #87

Think freezing an account solves it? Think again. A momentary pause, not a solution. Bet addiction and irresponsible gambling are complicated disorders rooted in psychology, habit, and circumstance. Freezing account? All that's surface. A deep root cause analysis is needed

The battle is won via education, awareness, and intervention. Both casinos and people contribute. Choices, boundaries, and addiction signs. I agree about seeking help when such lines are crossed. Account freezing may appear like action, but change? It comes from inside and is assisted by a framework that understands gambling addiction. Don't oversimplify: get to work

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February 10, 2024, 04:47:28 PM
Last edit: February 10, 2024, 06:59:35 PM by Franctoshi
 #88

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
This would rarely happen because this how they make their money, but it would have been a very good measure and will go way far to help curb irresponsible gambling, reason that the gambler will be cautious next time so that such a situation won't occur where his/her account will get frozen as a result of that, while in the other hand, it can make this gambling platform lose customers because the majority of gamblers won't like a situation where they will get restricted to do what they want with their money at anytime.

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February 10, 2024, 05:03:28 PM
 #89

There is no relationship between gambling addicts and casinos, in fact casinos like to see gambling addicts who continuously deposit their money, it is an advantage for the casino, if they freeze it they are reducing their profits, unless they find violations they will freeze it because it is detrimental they
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February 10, 2024, 05:48:51 PM
 #90

Well, we first have to be able to separate the functions of each thing. Firstly, the casino is someone's private property and that someone invested money, then it is that person's business and that person complies with all laws to run the casino. he is not to blame for anyone's losses, he did not force anyone to play at his casino and the games at his casino are provably fair games, so he was part of it. Now the player has responsibilities that he must fulfill, first the player must comply with the part of providing truthful information, he must also comply with the casino's terms of service. Afterwards, the player must know for himself that gambling is not a constant source of income and that the risk of losing money playing is much greater than winning and that is why you don't see many people getting rich playing in casinos or lotteries.

This is something basic that everyone should be aware of. when a person ignores the fact that gambling is not a source of wealth and that person starts playing a lot to the point of becoming addicted to gambling, then this is not the casino's problem, and the casino managers cannot keep closing accounts of people without these people having broken the TOS and without these people having asked the casino to close their account, it is not the casino's duty to keep making assumptions that if customer X or Z are playing a lot then they are addicted to gambling and blocking the account of customer X or Z. it is not correct for a casino to do this. In my opinion, when the client thinks he is addicted, he should seek medical help.

Many people have made the serious mistake of ignoring doctors, they think they will be cured alone without needing doctors, they look for help on the internet, they keep closing accounts in casinos thinking that this is the definitive solution, but it is not a definitive solution because the person can create an account at another casino and continue playing, addiction must be faced head on and for that only medical help is the solution, I hope that people who are addicted seek doctors

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February 10, 2024, 06:01:27 PM
 #91

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
This is a serious case and for the casino team to freeze the account of there customer because of recklessness in gambling is a good decision although that might not stop the obsessed gambler from using another casino. For me, I think the casino is trying to respect the user's gambling activities which was too fast and can become worse in less than no time.
 This is one of the things many casinos face because taking such decision do make there user to leave and go try another casino to get there urge satisfied. The freezing of the account is not for any reason than to help the addicted gambler to stay fit and check the way they gamble. This a fight to stop reckless gambling.

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February 10, 2024, 06:06:19 PM
 #92

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Good luck finding such casino  Grin.They will never limit any account which is losing money in succession as long as that means that this behavior is making money to them,even if it was me in the management of the casino I would not care much because I would assume the person has read the terms and conditions and also knows the odds are against them.Even such casino existed and this becomes mainstream still this does not resolve the irresponsible gambling or gambling addiction as even if the account is freeze of such person he will just move to another casino,so it won't work.

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February 10, 2024, 06:19:13 PM
 #93

your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order,

Casinos can't freeze an account for such reason and rationally it doesn't make sense, its user's responsibility to handle his money, and casinos provide features to exclude themselves if they feel they are over betting and it even exists because of the regulations or casinos would love people who lose their money to them because that is how they can make money for them.

And I really wonder how a casino can decide a person is spending more money than he do.

This thread doesn't even make sense to me.

That makes sense.
If you are gambling irresponsibly, casinos will not mind whatever you do. If you lose a thousand per minute, they just let you be and will even like that you gamble that way. Never heard of casinos freezing your account all because of that.

There is no way they will freeze your account for gambling away your money, but they may freeze it if you are winning a huge amount and try to withdraw them all. They will sort of ask for so many requirements other than government documents but probably source off funds as well.

Well, that is the reality and that is what we agreed to while registering on a casino. And I am sure 90% of such accusation against the casino's were user's fault and they violated something that goes against their terms will lead to face the consequences like void the bet completely or undergo AML procedure as mentioned.

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February 10, 2024, 06:24:41 PM
 #94

There is no relationship between gambling addicts and casinos, in fact casinos like to see gambling addicts who continuously deposit their money, it is an advantage for the casino, if they freeze it they are reducing their profits, unless they find violations they will freeze it because it is detrimental they
If that site really cares then it’s fine for them to lose some profit because they can still get big money from you if you will remain responsible in the long run. Though, my concern here is that the site should inform the gambler ahead of time and make sure that the funds on their account can still be withdraw since this can create panic to the gamblers and they might think that the site is scam for freezing their money or account.

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February 10, 2024, 06:49:09 PM
 #95

There will be reputable casinos who have as their policy the enforcement of responsible gambling. They may not be so rampant but there are. The topic would have been more self explanatory if the OP had listed a few of those casinos that can freeze their customers account on suspicion that they are gambling recklessly.

Casinos that do that are responsible casinos. Because even though the goal is to make money but making money off of the right way and not off of so gambler's silly mistake is no fun. For those who say that the casinos are there to make profit, I want to tell you that neither would they run at a loss if they freeze the account of some gambler who is already showing symptoms of gambling addiction.
Which are those reputable casinos you're mentioning that enforce responsible gambling? Your statement implies that there are, but fail to state which ones they are; it would be useful if you actually mentioned some of them, because I highly doubt that there are any casinos that care whether you're responsible with your money or not. There's no right or wrong way to make money as a casino, when you sign-up on a when you accept their TOS and the possibility of you losing money, you're responsible for your own actions.
I agree. Casinos whether it is online or landbased are simply businesses which would more likely mind getting profit from gamblers than being too concerned of them. I saw some advertisements with certain platforms displaying infographics which points out gambling responsibly however as a user myself, I am not giving that much of attention into it. But mostly, they're not having that much of warnings for their player.

But with the question itself I guess it would only be a buffer to the gambler on his gambling patterns however, a gambler could still find his way with other platforms if he's too eager, as others have said already. But irresponsibility indeed are in many forms. It could be with betting amounts or the time spent whenever he's gambling. But still, such instance won't create that much of an impact with one's gambling habits given that there are alternative ways to do so.

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February 10, 2024, 09:37:14 PM
 #96

i don't know if the OP experienced such situation or just stating a hypothetical scenario. because i never heard a casino freezing their customer's account owed to excessive gambling. they actually like the idea that their player is spending money as much as they can. and that is true, they only freeze acct if the player violated one of their terms and not because the gambler is depositing money successively.

Yes you are correct. This is just a hypothetical scenario. I think I need to get it right.
Casinos do not have any reason to freeze the account of customers. But they do so based on two reason from the best of my understanding -
  • They can help the customer to block themselves if the customer who suspects that they are getting addicted to gambling gives their support the permission to go ahead and do so.
  • They can also block the customers account which is one of the ways they comply with anti-money laundering act. However, in this scenario, it happens when there is more money coming into the gambler's account while there is no sign of gambling activities.
  • Banks, not the casinos this time, can freeze the account of the gambler if they see large amounts of money leave the account of the individual.


- https://www.rivalry.com/responsible-gambling
- https://www.lexology.com/library/detail.aspx?g=9bf2ce45-df05-4c3b-a932-3f07fcf1f111
- https://community.gamcare.org.uk/forum/debates-and-discussions/a-word-of-warning-with-gambling-and-banks/

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February 10, 2024, 09:52:13 PM
 #97

There is no relationship between gambling addicts and casinos, in fact casinos like to see gambling addicts who continuously deposit their money, it is an advantage for the casino, if they freeze it they are reducing their profits, unless they find violations they will freeze it because it is detrimental they
If that site really cares then it’s fine for them to lose some profit because they can still get big money from you if you will remain responsible in the long run. Though, my concern here is that the site should inform the gambler ahead of time and make sure that the funds on their account can still be withdraw since this can create panic to the gamblers and they might think that the site is scam for freezing their money or account.
Its unlikely of them for which they would really be showing up some concern into their customers or players on which they wont really be that giving off that kind of thing on which
the more losses that they would be having the more money that they are making and this indeed fact the reality.It is really just that there people cant really just that make those
kind of realizations that gambling houses or businesses wont really be showing that kind of concern. If ever they would be making those lock ups and having those kind of reasoning
then its quite shady unless if they would really be giving it back to the user then it would be fine but it would be always best that they should be giving some announcement or alerts in regarding into that
excessive deposit.
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February 10, 2024, 09:52:52 PM
 #98

No.
They are palliatives that do not resolve the underlying problem, many here return and return to the problem of addiction with different nuances, I believe that in reality they do not find a topic for discussion beyond the fact that gambling is bad and you will become addicted.

Addiction has nothing to do with freezing accounts or logging into Casino after Casino, it is an illness that requires professional attention, if you know someone or suffer from it, pay a consultation with a professional or go to a retirement home for addicts. .

An addict is not going to get solutions in a specialized betting forum.

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February 10, 2024, 10:00:14 PM
 #99

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

This does not in any way help an addicted gambler, an addicted gambler can decide to abandon such account and make use of another name to open another account and fund it to continue his gamble pending when the gambling firm will freeze his funds for him to continue with that account, I must be sincere to you, it is very difficult to stop addicted gamble from gambling excessively, unless such person is no more living or he or she decided to stop, it is even very difficult for such to happen, gambling site can not freeze your fund for gambling irresponsibly that's not possible, don't forget that the possible for that establishing if profit and how will they even know that you are gambling irresponsibly, so this is not obtainable anywhere.

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February 10, 2024, 10:09:44 PM
 #100

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

I think this question is based on assumption because it's impossible for a casino management to take notice of a particular customer who is addicted to gambling with them company besides they actually want people to keep gambling and losing so they keep making more money. On the other hand, it will be very interesting to have such casino who's very concerned about the well being of their customers to the extend of knowing when to freeze them account if they find out about some customers that are becoming addicted i hope to come across such casino company soon.

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