Standing Strong Against Unjust Attacks: A Call for Community Support

[JollyGood]

Thank you Eva for explaining the licencing questions but I am sure you will understand concern and/or disappointment some members might feel because you displayed a Curacao logo for around the period 1st January 2024 to 20 February 2024 even though you did not have a licence from them.

If you received your licence from Anjouan licencing on 1st January 2024 it means there was no period you were without a licence therefore that would demonstrate you did not operate even one minute without a licence but is it possible for you to provide any sort of verifiable proof that you had both licences at the appropriate times you stated (one for 31st December 2023 from Curacao licencing and one for 1st January 2024 for Anjouan licencing)?

It will be appreciated if you can address the questions asked by other members regarding the provably fair claims.

I think I speak for nearly all of us when I state that JackpotRacer does not have any support in his claim against blackjack.fun in that thread because he exploited the bug in the system and also refused to accept a payment from blackjack.fun therefore he is not part of the discussion.

It appears crucial to clarify matters concerning our license, although it is unrelated to the current situation. Nevertheless, I will address it.

Until the end of December 2023, we consistently held a Curacao License for many years. Starting from January 1, 2024, we have obtained an Anjouan license.

Various factors influence details concerning a validator link, including front-end development, response times from the license provider via emails, considerations related to the link, and renewal processes, among others. However, it's essential to emphasize that the documentation we possess holds the utmost importance; the validator link merely serves as an additional trust factor.

It's worth noting that JackpotRacer is diligently attempting to find any possible information to tarnish our reputation.

Eva

[blackjack.fun]

What questions do you have about Provably Fair, and which game are you considering? Not all game providers offer Provably Fair, but many do for certain games.

[JollyGood]

I did not look in to any aspect of the provably fair claims as it was the Curacao logo that caught my attention but others have mentioned they do not know the method you apply to your provably fair games. How can your customers/clients check the validity of the provably fair games they have played immediately after the game has ended?

A brief look at the website shows a provably fair icon on the website therefore if by your own admission not all game providers offer provably games should that provably fair icon be shown or removed?

Looking at this from a neutral perspective, would you assume it is better to remove that provably fair icon as it could be deemed as misleading?

What questions do you have about Provably Fair, and which game are you considering? Not all game providers offer Provably Fair, but many do for certain games.

[blackjack.fun]

I did not look in to any aspect of the provably fair claims as it was the Curacao logo that caught my attention but others have mentioned they do not know the method you apply to your provably fair games. How can your customers/clients check the validity of the provably fair games they have played immediately after the game has ended?

A brief look at the website shows a provably fair icon on the website therefore if by your own admission not all game providers offer provably games should that provably fair icon be shown or removed?

Looking at this from a neutral perspective, would you assume it is better to remove that provably fair icon as it could be deemed as misleading?

What questions do you have about Provably Fair, and which game are you considering? Not all game providers offer Provably Fair, but many do for certain games.

For inquiries regarding company documentation, please write to legal@blackjack.fun, and our legal team will take it from there. They are well-versed in identifying which documents are publicly accessible.

Our in-house Blackjack game is provably fair, developed by the Blackjack.fun team. This is a game what started the whole Blackjack.fun platform back in the day.

[holydarkness]

I did not look in to any aspect of the provably fair claims as it was the Curacao logo that caught my attention but others have mentioned they do not know the method you apply to your provably fair games. How can your customers/clients check the validity of the provably fair games they have played immediately after the game has ended?

A brief look at the website shows a provably fair icon on the website therefore if by your own admission not all game providers offer provably games should that provably fair icon be shown or removed?

Looking at this from a neutral perspective, would you assume it is better to remove that provably fair icon as it could be deemed as misleading?

What questions do you have about Provably Fair, and which game are you considering? Not all game providers offer Provably Fair, but many do for certain games.

For inquiries regarding company documentation, please write to legal@blackjack.fun, and our legal team will take it from there. They are well-versed in identifying which documents are publicly accessible.

Our in-house Blackjack game is provably fair, developed by the Blackjack.fun team. This is a game what started the whole Blackjack.fun platform back in the day.

If I may jump in, I think the matter of license will be best to be addressed publicly as it is related to transparency. As such, it might be a better alternative if you reach the legal department yourself and consult to them which document is allowed for public consumption and can be answered and/or displayed here instead of having curious individuals to reach privately.

Regarding PF, coming from an outsider who doesn't have an account on your platform and can't try to check himself, does the game is verifiable to be fair? I mean, if anyone wanted to check if their session is out of any manipulation, can they easily check that through a page in your platform?

[Pmalek]

Our in-house Blackjack game is provably fair, developed by the Blackjack.fun team. This is a game what started the whole Blackjack.fun platform back in the day.

How can I verify that if I wanted to? Are there step-by-step instructions on the website that explain the process of verifying each round of your in-house blackjack game?
Can you please answer the questions I asked in my previous post about the bugs that JackpotRacer found?

A few questions and comments on the bugs that JackpotRacer found.
What can you tell us about the timer reset bug? Are you working on it, has it been fixed, do you not want to fix it?
JackpotRacer does not have a case, but he did find several bugs. You fixed some, but the timer reset seems to be a major one that directly influences the outcome of a round. If that is true, you shouldn't be hosting real-money games until that is fixed.

[blackjack.fun]

The legal team has responded, indicating that requests for company documentation cannot be accommodated due to the presence of signatures and personal information within the requested materials.


House blackjack provably fair:
(Suggested by Bitcointalk community)


Press My bets and then on the bet.

[CryptSafe]

OP,staying away from this platform is like accepting defeat, which is not a good one. That would validate the complaint your accuser has been lodging against you and also give them the avenue to throw tantrums at your casino. From the unfolding events, the platform knows the real truth but is waiting for the event to unfold itself gradually. I will advise that you continue your work here because taking a break might likely affect your casino since the majority of members here patronize your casino and they would also take a break from your casino since there is no presence of the casino representative here.

[holydarkness]

The legal team has responded, indicating that requests for company documentation cannot be accommodated due to the presence of signatures and personal information within the requested materials.

As what the community wanted to know is whether the statement that you never go license-less, that your Curacao license was valid through 31 December 2023 and your Anjouan license has already been active by 1 January 2024, may I perhaps suggest to provide a proof of documentation that's strictly limited to these aspect without revealing other personal signature and information? So perhaps only the name of the licensee on that certificate and its expiration date. Or perhaps your legal team has a better way to validate this matter? An email from Anjouan informing you that your license is active and from Curacao telling you that theirs was expiring, perhaps?

House blackjack provably fair:
(Suggested by Bitcointalk community)


Press My bets and then on the bet.
[image snip]

And this is available on every game that's playable on your platform? I think this is enough. Pmalek, do you have further question regarding PF?

[Beparanf]

All casinos have a user like the one that attacking you right now. The only difference was you entertained him and given him the opportunity to compromised just to stop the attack.

Just open your ANN thread so all this discussion will be put there instead of creating multiple topic about the situation of your casino. Honestly, the community doesn’t support the user that attacking yet you are making it too big by answering to his repeated accusations that already debunked by reputable members here. @Eva, JackpotRacer is not your only customer, If no other user making a complaint then why making this such a big deal when the community is not even interested to support the one who attacks you.

[JollyGood]

In addition to your questions about the overlapping of licences between Curacao and Anjouan, I have a question because Eva did not provide clarity on the provably fair claims.

I think Eva already mentioned in an earlier post that their provably fair claim was limited specifically to their own in-house House Blackjack game. After that, the next statement was provably fair claims are not being made on all third party games.

I hope Eva can write back with a specific answer as to which games are provably fair and what to do about letting their customers know which games are not provably fair and how that discrepancy would fit in with the provably fair image shown on their website because it is a contradictory statement.

House blackjack provably fair:
(Suggested by Bitcointalk community)

And this is available on every game that's playable on your platform? I think this is enough. Pmalek, do you have further question regarding PF?

[khaled0111]

And this is available on every game that's playable on your platform?

No. The provably fair here refers to their in-house games, only. They have two of them Blackjack and Red or Black and, if memory serves me well, both of them are indeed provably fair (for some reason I couldn't open R&B to verify this is still correct).
Some of the other games from third party providers are pf but not all of them. This is something out of blackjack.fun's control as they are not the one who developed those games.

[yahoo62278]

Regarding the license, I know it goes to credibility and that's why you guys are asking, but if the license they hold now is verified or able to be verified and noone has been scammed, do we really need to see proof of this or that?

Some will say we need to k now if they are liars or not(which is fine if they respond to what you want), but if they don't show proof and they didn't scam, what's the end game here?

[Pmalek]

I think this is enough. Pmalek, do you have further question regarding PF?

This is not something I can verify on my end since I haven't played any games, and so can't verify the nature of past rounds. Someone who has played Blackjack.Fun's provably fair games can do that. It's positive that the information is there, at least.

<Snip>

Eva, do you have problems with your eyesight?

A few questions and comments on the bugs that JackpotRacer found.
What can you tell us about the timer reset bug? Are you working on it, has it been fixed, do you not want to fix it?
JackpotRacer does not have a case, but he did find several bugs. You fixed some, but the timer reset seems to be a major one that directly influences the outcome of a round. If that is true, you shouldn't be hosting real-money games until that is fixed.

[examplens]

A few questions and comments on the bugs that JackpotRacer found.
What can you tell us about the timer reset bug? Are you working on it, has it been fixed, do you not want to fix it?
JackpotRacer does not have a case, but he did find several bugs. You fixed some, but the timer reset seems to be a major one that directly influences the outcome of a round. If that is true, you shouldn't be hosting real-money games until that is fixed.

Whatever they did with this, I don't believe they will publicly present the current situation here. Imagine if they said here that they haven't fixed the bug yet, wouldn't that encourage potential scammers to start abusing this bug?
Also, if they had solved the issue, I guess that they would have announced it officially because the avoidance of the answer can be interpreted differently.

[holydarkness]

Regarding the license, I know it goes to credibility and that's why you guys are asking, but if the license they hold now is verified or able to be verified and noone has been scammed, do we really need to see proof of this or that?

Some will say we need to k now if they are liars or not(which is fine if they respond to what you want), but if they don't show proof and they didn't scam, what's the end game here?

Personally, what I hope can be the outcome of that point is a way for blackjack-fun to clear their reputation and invalidate JPR's claim, both inside and outside this forum. One of the accusation by JPR is the validity of their license.

Granted, anyone reading that thread will understand that his accusation is baseless, borderline a witch-hunt. But, as OP said that JPR also attack them outside the forum, they can perhaps use this occasion as a media to thwart that baseless accusation --that Blackjack-fun ever operated without license-- that can reach people outside the forum, perhaps those who do further DD after reading the smear campaign, or OP themselves can redirect them to read this thread to get a better insight.

[nutildah]

I sympathize with OP in this case: it is clear they are being unfairly hounded by someone with real mental and/or emotional problems.

As far as the licensing thing is concerned, I know that a casino's reputation for doing good by their customers completely outweighs whatever credibility a license can provide, and blackjack.fun seems to excel in this regard.

As far as what can be accomplished on the forum, the neutral rating I left for JackpotRacer almost four years ago now still adequately sums what anyone can expect when having to deal with him (and I truly sympathize for those that fall under his crosshairs):

nutildah

2020-03-02

While I do not trust users who allow themselves to be "scammed" so frequently, that in itself is not worthy of a negative trust. I do recommend avoiding engaging in any business with this user as they have an extremely poor attitude and tend to complain (a lot) if things don't go exactly as they hoped. Check previous feedback both given and received for examples.

Not sure what further action should be taken at the moment.

[Pmalek]

Whatever they did with this, I don't believe they will publicly present the current situation here. Imagine if they said here that they haven't fixed the bug yet, wouldn't that encourage potential scammers to start abusing this bug?
Also, if they had solved the issue, I guess that they would have announced it officially because the avoidance of the answer can be interpreted differently.

The existence of the bug is already known because JackpotRacer made it public. If what he said is true, both he and at least one more person know how to abuse said bug to win a round of blackjack in an unfair way.

By not contradicting the existence of the bug, Blackjack.fun has, in a way, admitted that it does exist.
All software have bugs, and you can't prevent it. The way you deal with them is what counts. If Blackjack.fun allows people to make real-money wagers on a game that is buggy and can be exploited, we need to question their honesty. You just can't have that and not inform your players about it. The right course of action is fixing the bug asap and removing it from your game portfolio until that happens. Otherwise, you are dishonest because you are allowing your players to wager their money on a game that can be manipulated.     

[The Sceptical Chymist]

As a Hero member of this community I think I somehow support them because they paid me for the task and which's enough for me to understand that they aren't unjust people and they really value good work. If they can support those who completes a task for them then I believe they also support their players.

I have no idea whether Blackjack.fun is legit or not and have no opinion as of yet, but I have to say that just because they paid you for a task does not mean they're completely honest.  I've seen plenty of very shady exchanges and services pay their signature campaign participants over the years, so you really have to look at the entire track record of whatever casino/service/etc. you're trying to judge.

And man, JackpotRacer rings a bell in my head from years back.  He's been complaining about one thing or another (or it could just be this one thing) for a long time if I recall correctly.  For some reason, I'm connecting his username with that altcoin RBIES that guaranteed a buyback price from its creators....but I haven't checked his post history yet. 

[SamReomo]

I have no idea whether Blackjack.fun is legit or not and have no opinion as of yet, but I have to say that just because they paid you for a task does not mean they're completely honest.  I've seen plenty of very shady exchanges and services pay their signature campaign participants over the years, so you really have to look at the entire track record of whatever casino/service/etc. you're trying to judge.

I agree with you, I believe what you have said is very true. They have paid me that's true but I'm not a player of their platform and I guess a player should know better that how they treat them. But, whatever I said in my comment was purely unbiased cause I personally got paid by them for the task, however I have noticed a very strange thing about their support team.

Their support team seems to be very slow in replying and that's not a good sign I guess. If someone has to do business for long term then they should try to have an active support team. Other than late replies, I haven't found anything wrong about them. I guess they have created this thread to get support from the community so they might be able to do their activities on this forum once again.

That's why I posted my remarks about them so it might be helpful for them to regrow on this forum. They haven't scammed anyone and that's a good sign I guess. So, lets see how they will perform here after a come back. I believe a good platform should always be ready to answer criticism. Running away from it is the not way to go. Only because of JackpotRacer, they have gotten backward steps which isn't good at all.