Stake.com - unethical practices on limitting losing players

[Text]

This is exactly what im talking about. Casinos needs to protect their business - and thats cool.. if i won! Until im (if that would ever happend) breakeven, i can't see why this should happend.

They can start protect their own business, if i ever profit.. but if you lose and they froze you out, then its just not fair game pretty much unfair game man

It's like they only want you around when you're losing, and the moment you start winning, they hit you with restrictions. Your whole situation seems like a Catch-22 – you're limited when you win, but if you lose, they're more than happy to let you keep playing. The casino might see your winning streak as a threat.

We all just want a fair game. Losing streaks are part of gambling, but so are wins. Hopefully, casinos can find a way to create a better experience for everyone.

[AHOYBRAUSE]

That's a common occurrence on any sports betting site.
In the past I thought as long as you are overall down on the site they won't limit you when you are going on a heater but I learned I was wrong the hard way as well.

About 4 years ago I was playing at some crypto book, not sure about the name, and I was down overall for I guess 25k or something.
Than in 4 or 5 days I won it basically all back in a nice run, going close to break even with a slight loss.
1 day later I was limited. Cashed out and left the site for good.

Same experience with stake.
On my first account maybe (also 4 years) I had, I was always down chasing losses. Then I finally got a good week and won 75% of these losses back, only with basketball bets. I then proceeded to withdraw the money, at that time Steve was my host as well.
1 day later I can bet 5$ or less on regular basketball games and maybe 100$ on NBA, that's it. I immediately closed my account as this was ridiculous. They (also my host Steve) always claim "we didn't make this decision, it's the odds provider" but that's bs.

If you want to bet on games and never get limited there is only 1 way and that's a betting exchange like betfair. Unfortunately these sites never offer crypto and kind of live in the past.

[Sanitough]

The key in gambling is don't rely on one casino. It might be unethical for you, but they are not violating any rules here because that's their game, so it's their rules that should be followed. Limiting users is just their way to keep their business afloat, so I think other casinos can also do that or have been doing that. They say when you are winning, casinos hate you, that's true based on your concern.

Stake is one of the biggest crypto casinos in the space. There are even videos from their partners, like Drake, that show they have accepted a huge bet. So, I don't know what happened here when the amount we are talking about is not that huge.

How can they explain this?

Drake’s Stakes: The Canadian Rapper Who Wagered Over $1 Billion In 2 Months

[Uhwuchukwu53]

Winning $20k after a long streak of losses should be a moment of celebration, not frustration. In the world of online gambling, loyalty doesn't always seem to be reciprocated.

Perhaps, consider this recent turn of events on your account in a positive light, protecting you from excessive losses.

You can also review the terms and conditions of the Stake and look for any clauses related to account limitations. They might be maintaining a level playing field, involving restrictions on high-rollers like yourself or those using betting strategies deemed advantageous to the player.

Or maybe it's time to try an alternative or a different sportsbook where fairness is prioritized for you to make a comparison.

What interest me and give motivation is the speculation which most time turn out reality as one may win huge after several losses. But comparison can also help allot to check mate if throughly your lossing much on the part you have choosing.

[EarnOnVictor]

Frankly, I am not comfortable about this judging by the huge amount you have lost in 4 years and you are not allowed to do as you like, but let's still rejoice as this is not bad news entirely as you are not denied of any of your withdrawals, that's truly worth celebrating. This is unlike other casinos that would allow you to wager anything, but in the end, they will not allow you to withdraw your profits. However, I think Stake does not calculate it the way you do, each year might have its own book balance and closure duration, if not daily, weekly or monthly (I am not an insider), so they might not be looking at it in aggregates as you do but rather continuously manage their risk as a company every time.

Thankfully, they didn't hide or stop talking to you in the process but were able to tell you to stick within the limit which is what I advise you again to do. After all, it is not only to your advantage or disadvantage as the case may be but to Stake as well, because by you wagering lower, they can't also gain bigger from you anymore, so it is 50/50 here.

I wish you greater luck going forward, but remember, quality is better than quantity even as you receive various advice from people. To wager lower is even more reasonable because gambling is not a job or a sure means to earn without risks, so lowering the risk is also a blessing in disguise. Peace!

[Haunebu]

If you want to bet on games and never get limited there is only 1 way and that's a betting exchange like betfair. Unfortunately these sites never offer crypto and kind of live in the past.

There are several great alternatives apart from Betfair. Pinnacle rarely limits players and I have been playing there and consistently winning small amounts for a while now. Fairlay copies Pinnacle odds and is a decent crypto betting exchange.

Top broker agents like Betinasia offer access to Orbitexch which is basically Betfair + Double liquidity.

[Coin_trader]

The key in gambling is don't rely on one casino. It might be unethical for you, but they are not violating any rules here because that's their game, so it's their rules that should be followed. Limiting users is just their way to keep their business afloat,

Right, I believe the case of OP is peculiar because he mention that he recently won consecutively after losing a lot in the past, I think casino find something suspicious on his betting pattern that’s why they are trying to protect their business without kicking the player completely.

I think other casinos can also do that or have been doing that. They say when you are winning, casinos hate you, that's true based on your concern.

Absolutely, There’s a lot of case like this on different casino that offers sportsbook. Even on physical casino, players that is frequently having huge profit sometimes get banned from playing in there because they have the right to do it.

Stake is one of the biggest crypto casinos in the space. There are even videos from their partners, like Drake, that show they have accepted a huge bet. So, I don't know what happened here when the amount we are talking about is not that huge.

How can they explain this?

Drake’s Stakes: The Canadian Rapper Who Wagered Over $1 Billion In 2 Months

On this case, Drake is casino partner that’s why he can bet freely without any limit. This is the perks of their partnership deal but aside from Drake, There’s still a lot of high roller on Stake that doesn’t have a problem on wagering huge amount even though they win most of their bets.

[AHOYBRAUSE]

If you want to bet on games and never get limited there is only 1 way and that's a betting exchange like betfair. Unfortunately these sites never offer crypto and kind of live in the past.

There are several great alternatives apart from Betfair. Pinnacle rarely limits players and I have been playing there and consistently winning small amounts for a while now. Fairlay copies Pinnacle odds and is a decent crypto betting exchange.

Top broker agents like Betinasia offer access to Orbitexch which is basically Betfair + Double liquidity.

Yeah I use pinnacle myself, but even they might limit at some point, might. Still they are just bookie.

Exchanges obviously work a different way and just make money by bringing bettors together.

I just googled Orbitexch and checked out their site. I was curious about the "double liquididy".
Just check basketball and there are very similar numbers in the "matched" category? Does this site share a player pool with betfair?
And does the site take fiat currency only or is there also crypto available? Didn't really find anything without creating a new account myself.

[stadus]

On this case, Drake is casino partner that’s why he can bet freely without any limit. This is the perks of their partnership deal but aside from Drake, There’s still a lot of high roller on Stake that doesn’t have a problem on wagering huge amount even though they win most of their bets.

Which means OP's case is quite different since he only bet $300 and got denied. I think that's too small to get denied. We know how rich Stake is; we can even see them advertising on big boxing events, and probably other sports too. I think if we have a representative from Stake here, it's better if it will be confirmed, as this could be just a miscommunication, or we don't know if OP is telling the truth since there was no single evidence attached to his statement.

[KarlReverud]

Yeah I use pinnacle myself, but even they might limit at some point, might. Still they are just bookie.

Pinnacle do not limit anyone. They want sharp action to sharpen their lines.

[uneng]

Wow, what a strange case. It doesn't make sense the casino would restrict you from placing bigger bets hypothetically fearing you are going to use 20,000$ profit made to revert a total loss of 220,000$. You aren't even close to breaking even. It would be more logical for the casino to let you continue placing big bets, as the chances are that you are going to lose the more you play, consequently accumulating more losses to your total of 220,000$.

It seems the casino is actually helping you for some reason to not spend your prize in vain... Anyway, instead of placing 300$ bets, why not place smaller bets in higher quantity, if that is the issue? Or you can cashout and start playing at another website if this limitation is bothering you so much.

[Fivestar4everMVP]

Not saying this because I wear a Stake signature, I would have said exactly same thing If I was not.

Limiting is not entirely a bad thing, or something that should cause negative rating for the casino that have limited a customer, for as much as I know, limiting a player is one way casinos try to control their users whom they suspect are gambling way too much, Making 20 to 30 bets in a single day is way over board is you ask me, and for the casino to limit such a player, they might just be saving him or her from further loses.

Stake limiting the op might have come at a wrong time supposedly, for they should have limited him when he was betting big and losing, but can we imagine for a second that, it's also possible that stake waited for the op to some how win, to recover some of his loses, before they limit him? Op won $20,000, and if allowed, he may loss every penny of it in just a few coming days, stake possibly limited him to some how save him from losing all this money in a jiffy, I personally see the limiting after the win, as a positive thing, rather than something negative.

[joeperry]

That was really sad to hear but I think most of the gambling sites doesn't really want people to win (because it's business after all). Just like in real casinos, if they saw you winning big amount they would either ban you or ask you to leave, which is they are allowed to do and we can't really do anything about it. I've seen that someone asked your to bet with parlay and that's actually a good idea but I think if you keep winning in that new method, I think they will limit you again and can only place bet as low as $100 (just an estimate).

[SupItsJTTV]

Hey everyone,

I've been with Stake since 2020 and made it to Diamond level. I've always bet big and never complained, even though I mostly lose. But last week, I finally won. I bet on lots of live sports like soccer in Bundesliga and Premier League, making 20-30 bets with odds from 1.10 to 2.5, and ended up winning about $20k.

But then, I tried to place a $300 bet on a big soccer game and got denied. Suddenly, I can't bet the $1,000 to $10,000 I used to. It's strange because I've lost a lot of money there. I asked my VIP manager, Steve, why my limits were cut, and he said he'd check but nothing changed. They won't let me bet like before.

I looked at my stats and saw I'm down $220k. So, after one good week, they limit how much I can bet. It doesn't seem right to let me lose all this time and then restrict me when I finally win. I understand limiting winners but doing this to someone who's lost a lot feels wrong.

Customer service didn't help, just told me to bet less and brushed me off. Is this how they treat someone who's been loyal and lost over $220k in 4 years? I think it's important you all know how they treat players here. If you start winning, they might just cut you off.

Take care.

There's more unethical crap going on also, they are limiting almost everyone who is on .us and due to "security" updates. It has nothing to do with financial crimes prevention as the TOS says. They even confiscated and prevented me from claiming other bonuses that I was entitled to from my month of losses. I absolutely refuse to reverify any more of my accounts after being so undervalued and mistreated.

I even had to point out that TVCodeCompiler, whom stole $360,000 from me, was banned on an account named CodeCompilerAZ on live stream isnt banned. Even when I reported the fraud nothing was done even though there are very strict AML laws in place, they flatly ignore their own policies so long as Eddie is making a few bucks. This is after more than 2 years of partnerships. Then my partner manager tells me to be civil as if being civil will hurt my ass any less from the massive shaft I've been getting. Then stake gives a fill deal to SchneckyIRL who is part of the scam against me.

When I sent eddie a message about it-he tells me to talk with support about these issues. Why don't I talk with the international banking authorities instead - its your company Ed, you know better and I have given you many opportunities to make it right. Do you really think I havent tried contacting support? JFC.

My first week on shuffle marketing affiliates I snatched a massive whale who deposited $65,000 - a start in the right direction. So, if interested please contact me I have some exclusives available if you use playShufflecom at sign up.

[Gozie51]

I understand limiting winners but doing this to someone who's lost a lot feels wrong.

If there is a rule that limits winners as they are winning then try to keep winning so that you won't see anything wrong with that rule because you will be in good mood and take it as fun since your balance is increasing with your winning profit  You are seeing it to be against you now or wrong to you because you want to be allowed more playing time to play probably you think you will win back your losses but don't always believe luck is like that.

With this, if casino has such rule then it won't have to respect any player on it rule to bend on it against others because some other people would have passed through that rule but they moved on.

Therefore, give yourself time and play by the rules of the casino. Don't believe in your self that something has been done wrong to you because you have been a casino customer for some time. Casinos have there rules that they expect all players to know about and you can know that when you read and digest it so that you know before hand how to handle those rules or you will know immediately when that limitation happen to your account.

I think that is a way to caution a player on losing control of their gambling. That casino limit a player that is winning is understandable but if that is the rule that reaching a particular playing time deserve that the account will be limited for such time, it is unfortunate that it happened to you but it is for the purpose of helping the gambler to take a break and control their gambling speed.

[SupItsJTTV]

I understand limiting winners but doing this to someone who's lost a lot feels wrong.

If there is a rule that limits winners as they are winning then try to keep winning so that you won't see anything wrong with that rule because you will be in good mood and take it as fun since your balance is increasing with your winning profit  You are seeing it to be against you now or wrong to you because you want to be allowed more playing time to play probably you think you will win back your losses but don't always believe luck is like that.

With this, if casino has such rule then it won't have to respect any player on it rule to bend on it against others because some other people would have passed through that rule but they moved on.

Therefore, give yourself time and play by the rules of the casino. Don't believe in your self that something has been done wrong to you because you have been a casino customer for some time. Casinos have there rules that they expect all players to know about and you can know that when you read and digest it so that you know before hand how to handle those rules or you will know immediately when that limitation happen to your account.

I disagree. Once a long time ago I after watching train and heyitsjoe place limits on their accounts by asking their hosts, I thought I might do the same. I was never allowed because I was told this wasnt possible. So either the top paid partners of stake are full of crap or someone is lying to me.

[o48o]

Hey everyone,

I've been with Stake since 2020 and made it to Diamond level. I've always bet big and never complained, even though I mostly lose. But last week, I finally won. I bet on lots of live sports like soccer in Bundesliga and Premier League, making 20-30 bets with odds from 1.10 to 2.5, and ended up winning about $20k.

But then, I tried to place a $300 bet on a big soccer game and got denied. Suddenly, I can't bet the $1,000 to $10,000 I used to. It's strange because I've lost a lot of money there. I asked my VIP manager, Steve, why my limits were cut, and he said he'd check but nothing changed. They won't let me bet like before.

I looked at my stats and saw I'm down $220k. So, after one good week, they limit how much I can bet. It doesn't seem right to let me lose all this time and then restrict me when I finally win. I understand limiting winners but doing this to someone who's lost a lot feels wrong.
-cut-

This sounds strange. Where do you live?
Fist thing that comes to mind is consumer protection laws might have kicked in.
I haven't really studied latest changes to gambling laws, but those comes to mind. Like gambling regulations for protecting vulnerable people. Being down $220k sure would point to that.

This is from EU legislation:



But what ever the case is, you should be communicated more clearly about why this happened.

Damn! Almost all sites operate like this op since they are businesses who are trying to earn money at the expense of gamblers at the end of the day.
-cut-

I don't get your logic, how is this about casinos earning more money? They are doing the exact opposite by limiting OPs bets. Or are you assuming OP is suddenly after 4 years going to win the house and that's why casino cut OP's bets? Let's face it, OP was down $220k, that's not finally winning (like OP put it) and getting cut off because of it.

[Fivestar4everMVP]

It seems the casino is actually helping you for some reason to not spend your prize in vain... Anyway, instead of placing 300$ bets, why not place smaller bets in higher quantity, if that is the issue? Or you can cashout and start playing at another website if this limitation is bothering you so much.

Though my first comment is a bit below yours, I came to this thread again to try to read other people's comments which i didn't do the first time, and reading this, I must commend your opinion and suggestion, some things that happen to us sometimes we see as negative can actually be positive if we can be patient and try to look deeper and understand, this is why we sometimes have blessings that are in disguise, but it takes clear and sound mind to understand things like that.

What you said here isn't far from what I also said before, even though I didn't read this before posting mine, watching how frequent, or often op places bets, and how much he uses on bets, must have been the major reason stake limited him, in order for him not to end up wasting the $20,000 he just won, seeing that he has lost a whopping $220,000 in total previously, stake possibly knew that, if allowed, he would loss the entire $20,000 win back and turn around to possibly blame the casino for his loses, this is why they had to limit him.

But like you suggested, if he isn't cool with betting smaller amount like according to the limit placed on his account, he can always withdraw the $20,000 and play to his heart's content on another casino, since it's all the same sports betting, and sports games on Stake are also available on some other casinos as well.

[Wiwo]

That was really sad to hear but I think most of the gambling sites doesn't really want people to win (because it's business after all). Just like in real casinos, if they saw you winning big amount they would either ban you or ask you to leave, which is they are allowed to do and we can't really do anything about it. I've seen that someone asked your to bet with parlay and that's actually a good idea but I think if you keep winning in that new method, I think they will limit you again and can only place bet as low as $100 (just an estimate).

When you lose huge amount inbon games, it becomes personally clear that you are already gambling excessively and by so doing you will be putting yourself at risk and if the casino noticed this theiray act in accordance with the regulatory laws and rules which is to place the gamblers on limits checks and even sometimes their my caught the gambler off from betting or playing any games for the time period.

So for someone who have lost Alot in the previous weeks, it becomes better for the casino to limit him or her.

If stake still allows them to gamble within a certain percentage and lower their ability to place more bets that will be anything higher that that amount approved for him to gamble within.

[LEVSKI7]

ANJ concluded that operators cannot refuse bets from a player, unless the operator has a legitimate reason as designated under article L. 121-11 of the French Code of Consumption. This means that an operator could argue that it has a legitimate reason not to accept a sports bet from a patron.
Legally defined legitimate reasons include refusing to allow a minor, someone who has self-excluded or an excessive bettor to gamble.
In addition, offenders could receive two years in prison and a fine of €300,000.

for such an amount they should have blocked him from depositing long ago and should have checked if he had legal funds