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Author Topic: BC.Game closed my account after some winnings  (Read 744 times)
twentyon3x (OP)
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March 07, 2024, 10:04:18 AM
 #1

What happened:: BC.Game locked my account after I won some sports bets. I didn't withdraw my funds - they refused to answer what I did wrong

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3592321

Amount Scammed: around $2000

PM/Chat Logs: https://i.postimg.cc/vBTtMXss/bcshit.jpg
Additional Notes: My ID is 12808212
Nwada001
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March 07, 2024, 11:14:29 AM
 #2

Quote
Thu, Feb 29, 8:37 AM (7 days ago)
Dear customer,
Thank you for contacting us. We regret to inform you that after a thorough review of your account activity, it has been determined that you have violated our Terms of Service by engaging in prohibited techniques. This action is strictly prohibited and undermines the integrity of our website.
As a result, your account has been permanently locked. This decision is final and in accordance with our Terms of Service - which all players agree to adhere to upon registration.
We take these matters seriously to maintain a fair and secure environment for all our players. Please note that the decision to permanently lock your account has been made after a thorough and fair investigation
We appreciate your understanding of our policies and thank you for your cooperation. Stay safe.
Regards,
BC. GAME Team
The quote above is from the message you got from them, with which you shared the screenshot. 
 
According to them, you used a technique that was against the casino to place your bet and won your game, so are you using any tool to play in that casino that requires an external source?

Their statement sounds like they have something against your mode of playing, and they are not ready to go back to their word, which is that your account is automatically locked out.

 
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twentyon3x (OP)
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March 07, 2024, 11:29:57 AM
 #3

Quote
Thu, Feb 29, 8:37 AM (7 days ago)
Dear customer,
Thank you for contacting us. We regret to inform you that after a thorough review of your account activity, it has been determined that you have violated our Terms of Service by engaging in prohibited techniques. This action is strictly prohibited and undermines the integrity of our website.
As a result, your account has been permanently locked. This decision is final and in accordance with our Terms of Service - which all players agree to adhere to upon registration.
We take these matters seriously to maintain a fair and secure environment for all our players. Please note that the decision to permanently lock your account has been made after a thorough and fair investigation
We appreciate your understanding of our policies and thank you for your cooperation. Stay safe.
Regards,
BC. GAME Team
The quote above is from the message you got from them, with which you shared the screenshot. 
 
According to them, you used a technique that was against the casino to place your bet and won your game, so are you using any tool to play in that casino that requires an external source?

Their statement sounds like they have something against your mode of playing, and they are not ready to go back to their word, which is that your account is automatically locked out.

Yes, I made a contract with a witch who gave me future tennis match results.
acroman08
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March 07, 2024, 03:32:05 PM
 #4

Yes, I made a contract with a witch who gave me future tennis match results.
Would you mind elaborating? Are the tennis matches you are betting on fixed(I mean, are they fixed matches) or the match results you get are just estimate? anyway, reading this post of yours makes, it sound like they really have valid grounds for closing your account and freezing funds and I am not sure if there is anything that can be done about it.

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dimonstration
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March 07, 2024, 03:37:38 PM
 #5

Yes, I made a contract with a witch who gave me future tennis match results.
Would you mind elaborating? Are the tennis matches you are betting on fixed(I mean, are they fixed matches) or the match results you get are just estimate? anyway, reading this post of yours makes, it sound like they really have valid grounds for closing your account and freezing funds and I am not sure if there is anything that can be done about it.

Most of the time, this kind of case is due to arbitrage bets or delayed bet(user take advantage on delay feed of the game). I’m not quite sure how casino will determine if the match is fixed while the match itself doesn’t have any issue officially.

User like this usually involves on shady practices. Casino like BC will not casually ban user for doing nothing especially if they already have the history of clearing their reputation due to multiple issue that tainted their reputation.
ScamViruS
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March 07, 2024, 08:27:48 PM
 #6

BC.Game's allegations against you are all valid, you have violated their ToS. There needs to be enough evidence to prove that the allegations against you are true or false, do you have any proof that you have not violated their ToS.

Many times many people like you get caught on gambling sites trying to take advantage of the system to win bets in a shortcut way and later blame the gambling site. So if you have evidence against BC.Game then post it here, so that everyone can understand what really happened.

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twentyon3x (OP)
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March 07, 2024, 08:39:21 PM
 #7

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.

It's concerning that you are quick to judge me without fully understanding the situation. What kind of lawyers are you if you rush to conclusions without considering all the facts?
I am interested in hearing BC support's perspective on my case. Upon a brief search, I discovered others facing the same issue who managed to resolve it successfully. Let's refrain from making judgments prematurely.







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March 07, 2024, 08:46:43 PM
 #8

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.

It's concerning that you are quick to judge me without fully understanding the situation. What kind of lawyers are you if you rush to conclusions without considering all the facts?
I am interested in hearing BC support's perspective on my case. Upon a brief search, I discovered others facing the same issue who managed to resolve it successfully. Let's refrain from making judgments prematurely.








A large % of the users that come in this section screaming scam end up being found to have violated a sites ToS in some shape or form. They come in here on a newbie account screaming scam hoping that the site is pressured into paying them. Guess what? It doesn't work out for those users. BC Game reps probably won't answer either as they have already made a decision.

I'm not calling you a scammer at this point, but why would they make those claims without proof? $2000 isn't worth it for them to scam is it?

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logfiles
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March 07, 2024, 11:36:36 PM
 #9

Yes, I made a contract with a witch who gave me future tennis match results.
Would you mind elaborating? Are the tennis matches you are betting on fixed(I mean, are they fixed matches) or the match results you get are just estimate? anyway, reading this post of yours makes, it sound like they really have valid grounds for closing your account and freezing funds and I am not sure if there is anything that can be done about it.
Sounds like a troll. I wouldn't even bother taking him or his allegations seriously. Some of them even know what terms of service they breached, but will come here anyway with hope of getting some support from members.

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March 08, 2024, 06:53:15 PM
 #10

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.
[...]

If I am not wrong, you made nine bets so far? Let me try to get a way around your blockage and provide the betting history on your behalf so we can understand things better. But before I take any action... do I have your permission to get this information and post it here?

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twentyon3x (OP)
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March 08, 2024, 10:18:00 PM
 #11

My bets were completely legitimate and fair.
Unfortunately, I am unable to log in currently, which means I cannot provide any evidence to support my claims.
[...]

If I am not wrong, you made nine bets so far? Let me try to get a way around your blockage and provide the betting history on your behalf so we can understand things better. But before I take any action... do I have your permission to get this information and post it here?


Oui, go ahead!
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March 11, 2024, 08:01:30 AM
 #12

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

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Reach us at: https://help.bc.game/
twentyon3x (OP)
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March 11, 2024, 08:46:34 AM
 #13

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

Could you provide more detail by displaying the odds and markets for everyone? Please share my betting history.

As for my pending funds, while I comprehend the intention to close the account, may I still withdraw the funds available to me?




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March 11, 2024, 06:28:36 PM
 #14

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

Could you provide more detail by displaying the odds and markets for everyone? Please share my betting history.

As for my pending funds, while I comprehend the intention to close the account, may I still withdraw the funds available to me?

I was trying to get to that betting history, the one provided to me through DM was not the whole history, and as such I did not post it here [neither giving it a thorough look as it doesn't contribute anything to the case, and I don't want to be nosy]. As you've give your permission, I think BC.Game Support are more than welcome to provide it here by themselves.

As for your pending and available fund, whether it is withdrawable, to be honest, I don't think you can as they won't allow it. As OP said, you're in overall profit. In the situation where this case was proven to side with BC, where you're actually abusing them, much like other casinos, they'll confiscate the winning of those in overall profit to cover their loss from the abuses done to them by the player.

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twentyon3x (OP)
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March 11, 2024, 06:35:21 PM
 #15

Thanks for posting about your issue here.

OP's account was restricted due to questionable live betting patterns in minor events. It was observed that the player exploited fluctuations in the live betting market, consistently placing bets at advantageous odds. Specifically, the player targeted these odds and displayed abnormal betting behavior, leading to the cancellation of bets related to women's handball events and other small markets in baseball and basketball.

After a thorough review in collaboration with our sports betting provider, we decided to close the player's account due to this activity. Despite the account closure, the player managed to achieve an overall profit.

It is important to note that this activity occurred back in June of last year, and since then, we have made improvements to our live market odds, feeds, and processes to better prevent such abuse.

Could you provide more detail by displaying the odds and markets for everyone? Please share my betting history.

As for my pending funds, while I comprehend the intention to close the account, may I still withdraw the funds available to me?

I was trying to get to that betting history, the one provided to me through DM was not the whole history, and as such I did not post it here [neither giving it a thorough look as it doesn't contribute anything to the case, and I don't want to be nosy]. As you've give your permission, I think BC.Game Support are more than welcome to provide it here by themselves.

As for your pending and available fund, whether it is withdrawable, to be honest, I don't think you can as they won't allow it. As OP said, you're in overall profit. In the situation where this case was proven to side with BC, where you're actually abusing them, much like other casinos, they'll confiscate the winning of those in overall profit to cover their loss from the abuses done to them by the player.

Sure, so please @BC.Game Support proof your point of view. My bets were normal bets, but as I can't even login in my account... I can't show anything from my end. Lets wait and see it.

Thanks @holydarkness
ghostingura2
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March 11, 2024, 11:47:07 PM
 #16

What happened:: BC.Game locked my account after I won some sports bets. I didn't withdraw my funds - they refused to answer what I did wrong

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=3592321

Amount Scammed: around $2000

PM/Chat Logs: https://i.postimg.cc/vBTtMXss/bcshit.jpg
Additional Notes: My ID is 12808212


In case you need I can provide you their License Holder director private email, so if it doesn't get settled you can have another look into the case.
I got it from SBGOK Foundation. Maybe its not bad a idea to compile all open/unsolved cases and moving forward with it.

GL with it...

holydarkness
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March 12, 2024, 07:10:14 PM
 #17

upd?

Let me try to pursue them further about this. But, for the time being, is what they said correct? That you bet on those games [women's handball, and basketball and baseball minor league]? Or was it not exactly correct? Given your bets were just... a few, I believe you can recall your bets quite easily?

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 MΞTAWIN  THE FIRST WEB3 CASINO   
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.. PLAY NOW ..
twentyon3x (OP)
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March 12, 2024, 07:59:56 PM
 #18

upd?

Let me try to pursue them further about this. But, for the time being, is what they said correct? That you bet on those games [women's handball, and basketball and baseball minor league]? Or was it not exactly correct? Given your bets were just... a few, I believe you can recall your bets quite easily?

Almost 1 year passed since that happened. I cannot state what bets or how many bets specifically I made at this point, apologize for that. I hope BC can clarify it and pay my winnings.
holydarkness
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March 13, 2024, 05:35:41 PM
 #19

upd?

Let me try to pursue them further about this. But, for the time being, is what they said correct? That you bet on those games [women's handball, and basketball and baseball minor league]? Or was it not exactly correct? Given your bets were just... a few, I believe you can recall your bets quite easily?

Almost 1 year passed since that happened. I cannot state what bets or how many bets specifically I made at this point, apologize for that. I hope BC can clarify it and pay my winnings.

Umm... I think I'll need some clarification. The bets you made that became the reason your account got banned, it happened only recently? I don't think they made bets that's been settled one year ago as an issue today. Or were you trying to say that you made those bets around one year ago, got them cancelled, you haven't make any bet these last few days, and only recently raised a complaint for those year-old bets?

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 MΞTAWIN  THE FIRST WEB3 CASINO   
.
.. PLAY NOW ..
twentyon3x (OP)
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March 13, 2024, 06:04:01 PM
 #20

It happened on 2023. I just found the forum now. But I'm still missing my funds and my account is closed. Can you or someone help me? Bc support user seems that vanished.
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