Scam called ''INACTIVITY FEES'' - HitBTC

[LogitechMouse]

As a result of this "inactivity fees" about which I was not informed in any way, and when I agreed to create my account on this exchange there was no such problem, I was left without more than half of the only coins I had on the exchange, namely BitCore BTX.
The problem is the following, on 10-10-2023 I was charged for the first time with this inactivity fee and a considerable number of coins were practically STOLEN FROM MY WALLET.
WHY STOLEN??? BECAUSE THE SITE HAS BLOCKED WITHDRAWALS for BTX long before 10-10-2023. Practically, my coins were STOLEN considering that I was not given the opportunity to withdraw them from the exchange that was stealing from me.

Inactivity fees? This is the first time I heard of this being implemented on an exchange, but if it's on their TOS, I guess you agreed with it since you created an account without reading their TOS, and just clicked on that small box at the bottom. Their exchange, their rules. TBH, I didn't expect that this exchange would still be operating despite its popularity going down for years already because of new exchanges getting that limelight.

As for your "stolen" funds, you said that you can't withdraw them right? You have the chance to exchange it into a coin that you can withdraw on their exchange, but choose to hold that token that you can't even withdraw (possible shitcoin). Maybe your inactivity is the reason why you didn't exchange that token into another coin, but in the end, it's your fault because you know that you have tokens on that exchange and yet, you choose to be inactive.

Thank you and I hope you will help me in solving the problem and that I can recover my STOLEN coins.
I paid them a lot and now they were evaluated to me close to zero.

GIVE ME MY MONEY BACK !!!

"You paid them," you said. Paid what? You only deposit your coins to them, and basically, you can withdraw them anytime they want. Paying = giving money to them, and not getting it back.
With regards to help, nobody can help you here because only the exchange owners are the ones that will help you. Don't have high hopes TBH, because there's a chance that they will not give it back to you. Sad truth, but that's the reality.

[Potato Chips]

The problem is that even now I can not withdraw what I have left because the withdrawals are blocked.

Have you checked if they're available for trading? if so, trade them with a working coin and get out off hitbtc.

edit: or did you mean withdrawals for every coin is blocked?

[coin-investor]

I created my account long before these clauses were introduced, so I know exactly what I accepted.
Considering the amount I lost, it is quite big for me and I will not allow it to stay like this. At the same time, I want others to know this and not go through what I am going through.

I chose this exchange because it was the only place where my currency was listed and I could trade it, not for any promise of "huge profits", as was hinted to me in a previous post.

You already have a thread that is similar to this thread on the scam section

SCAMMED by HitBTC

So I recommend that you close this thread and update us of any development on the thread you created in the scam section.

On the time that you have an account and trading here on HitBtc did you made dilligent research on the status of HitBTC, there's a lot of scam reports and there are scam reports way back 2017 that until now were not resolve and the HitBtc owners don't care to resolved.

If you Google HitBtc you will see a lot of platforms like Reddit and Quora discussing HitBtc manipulative behavior to scam their users.

I don't think they will address your issue as they are not responsive to complaints, but its good that you posted your bad experience here, this will become a reference on their behavior and status. 

[ultrloa]

I greet you,
I want to point out the following problem I am having with the HitBtc website.
As a result of this "inactivity fees" about which I was not informed in any way, and when I agreed to create my account on this exchange there was no such problem, I was left without more than half of the only coins I had on the exchange, namely BitCore BTX.
The problem is the following, on 10-10-2023 I was charged for the first time with this inactivity fee and a considerable number of coins were practically STOLEN FROM MY WALLET.
WHY STOLEN??? BECAUSE THE SITE HAS BLOCKED WITHDRAWALS for BTX long before 10-10-2023. Practically, my coins were STOLEN considering that I was not given the opportunity to withdraw them from the exchange that was stealing from me.
Thank you and I hope you will help me in solving the problem and that I can recover my STOLEN coins.
I paid them a lot and now they were evaluated to me close to zero.

GIVE ME MY MONEY BACK !!!

I am sorry if I post in a wrong place!

I guess even if they don't do that charging due to inactivity I still doubt that you can get your funds stuck their since Hitbtc is a shady exchange and I believe that they are already done offering their exchange then the only thing they wait is for people to come on their exchange and scam them.

Best to move on since hunting then and ask for payment since somehow its not really worth on the attention yoy spend on then since they are scam and might doesn't gave plan to pay those people who trust this fund on their organization.

[Kelward]

First, let me point out that this thread is not supposed to be on this board, but in the exchange board, which the link is https://bitcointalk.org/index.php?board=223.0, so, @op, if you can move it this thread to that board, would be nice.

Anyways, hitbtc is still one of the most scam cryptocurrency exchanges around till date, I personally stopped using them a long time ago, I still have some of my coins trapped there which I was unable to withdraw until I decide to leave it with them, I am not surprised that they have introduced a inactivity fees, this they did so that they can finally have the legal right to withdraw and keep for themselves, funds their users left on the exchange and may possibly come back for.

Avoid Hitbtc at all cost, they are a known scam cryptocurrency exchange.

This is really bad and it's the reason why new investors that comes into the crypto market and stumbles on these scam exchanges and projects will label the entire crypto space as scam. I wonder why scam exchanges like Hitbtc, are still in business after it's been proven over the years that they're not a reputable exchange, your experience and the OP present predicament says a lot about them. I hope he gets justice and recover his coins.

The lesson here is that we need to verify the reputation of exchanges before using their services, and research new projects before deciding to invest in any, because frankly it's not everybody that has the patience to read every details of terms and conditions.

[mdzahed134]

I have seen so many SCAM accusation about HitBTC for the last a few year, they stolen funds for many users, so why you still using this worst exchange, i think they have rules to charges fees for inactive account, So you should read their rules before opening an account here. Whatever you can contact in their support but i think they will never refund it as they're SCAM.

[savetherich]

Thank you for your answer and support.
I contacted them from my personal email, from which I created the hit btc account, and they answered me the following:


Dear Trader,

Thank you for your reply.

I am sorry to tell you that additional time is needed to research your case. I have escalated your request to our team, and we are already looking into this for you.
​
We will get back to you as soon as possible. Thank you for your patience!
--
Best regards,
Diana Vargas
HitBTC Support Team

[savetherich]

I have seen so many SCAM accusation about HitBTC for the last a few year, they stolen funds for many users, so why you still using this worst exchange, i think they have rules to charges fees for inactive account, So you should read their rules before opening an account here. Whatever you can contact in their support but i think they will never refund it as they're SCAM.

And yet what can we do legally in this situation?
There are many others like me...

[kentrolla]

Sorry to know the ordeal you have been through but try reaching out to their support channels if that can help but we cannot expect much positive from this exchange as I have too many complaints in regards to this exchange.

But you will not be able to prove them wrong because these sort of details will be mentioned somewhere in the lengthy terms and conditions which you agree which signing up for it.

[savetherich]

Thank you for your support.
Besides the fact that they charged me abusively, they don't even allow me to withdraw my coins.
I think that by publicly exposing and making the truth come out about their theft techniques, it is possible to achieve something. Together.

[Makus]

Thank you for your support.
Besides the fact that they charged me abusively, they don't even allow me to withdraw my coins.
I think that by publicly exposing and making the truth come out about their theft techniques, it is possible to achieve something. Together.

With all the fact given, it's obvious you are wrong about them stealing you money. At least you should have taken your time to read their terms of use and conditions, that would have saved you the stress of using such exchange. However next time I recommend you read carefully and understand their terms before agreeing to them. On the other hand, exchange are not good place for us to store our coins and this is enough reason to back my point. They are working on platform and paying their bills from the little commissions they get from things like this and others. So keeping your coins in a non custodial wallet is the best for long term holding.

[xeqoRameshAxueamExaqana]

I greet you,
I want to point out the following problem I am having with the HitBtc website.
As a result of this "inactivity fees" about which I was not informed in any way, and when I agreed to create my account on this exchange there was no such problem, I was left without more than half of the only coins I had on the exchange, namely BitCore BTX.
The problem is the following, on 10-10-2023 I was charged for the first time with this inactivity fee and a considerable number of coins were practically STOLEN FROM MY WALLET.
WHY STOLEN??? BECAUSE THE SITE HAS BLOCKED WITHDRAWALS for BTX long before 10-10-2023. Practically, my coins were STOLEN considering that I was not given the opportunity to withdraw them from the exchange that was stealing from me.
Thank you and I hope you will help me in solving the problem and that I can recover my STOLEN coins.
I paid them a lot and now they were evaluated to me close to zero.

GIVE ME MY MONEY BACK !!!

I am sorry if I post in a wrong place!

if the deposit and withdrawal are still open when you can't withdraw the exchanger is wrong. but if the coin is delisted and you have been given a long time to withdraw but you don't do it. and the market has been closed for a long time and then you can't withdraw anymore. the fault is not the exchanger but yourself.
and from your writing the exchanger has given an announcement that withdrawals are served until October 2023 and it is your fault for not withdrawing.

[savetherich]

I have not received any notification in this regard, and no one in my situation has. And yet, it is not normal to seize a man's property at will.
Regarding the accepted terms and conditions, I repeat, when I agreed and accepted, these abusive clauses, called inactivity fees, were not introduced, but were introduced later, without being announced in any way.

[MeGaDoOm]

I have not received any notification in this regard, and no one in my situation has. And yet, it is not normal to seize a man's property at will.
Regarding the accepted terms and conditions, I repeat, when I agreed and accepted, these abusive clauses, called inactivity fees, were not introduced, but were introduced later, without being announced in any way.

I second that.

Yesterday I experienced the same problems. No more moving coins to my wallet and the “inactivity fee”.
Currently my 133k dogecoin are locked, and 4k of inactivity fee are gone.

I joined the exchange in 2017 and have been doing some trading there, moving btc in and out, all went well at the time.
The last 3 years I’ve been holding my Doge at HitBtc.

I never received an email about their new inactivity and fee mechanism.
Neither about my doge being stuck.


 Unable to move my coins to a personal wallet.


Yesterdays 1 doge value in btc was : 0.0000029BTC
The rate offered : 0.00000017986 btc

[devil-soul]

Before registering on an exchange you must read the regulation carefully and in full. If they inserted this clause after registration they had to communicate it promptly and make sure that all users are aware of it before its application, however if the altcoins you are interested in are present even on other exchanges simply stop using it and close the account