BetCrypto.cr, won big now feeling scammed out of 26,000 Euros

[Woodie]

Op has come out clean to state he had an open account with Betcrypto.cr and along the way probably after feeling like gambling addiction was kicking in requested for account to be disabled which technically means account got closed, I don't see how this falls under multi-accounting when both  accounts have never been operational at the same time and to top if off never involved in bonus promotions abuse

Btw, if @Betcrypto.cr is not ready to pay siting user was multi-accounting , what options did the Op have if he wanted to comeback to this platform...and having played on several gambling sites such features need to be embedded on the platform by self excluding & choosing how long one wants to self exclude themselves and when ready you can comeback & if people try to stay off gambling by taking this route this shows the user is a responsible and a mature gambler...but being punished for this is a brutal decision which should be rescinded!!!

[Betcrypto.cr]

Op has come out clean to state he had an open account with Betcrypto.cr and along the way probably after feeling like gambling addiction was kicking in requested for account to be disabled which technically means account got closed, I don't see how this falls under multi-accounting when both have never been operational at the same time and to top if off never involved in bonus promotions abuse!!!

Btw, if @Betcrypto.cr is not ready to pay siting user was multi-accounting , what options did the Op have if he wanted to comeback to this platform...and having played on several gambling sites such features need to be embedded on the platform by self excluding & choosing how long one wants to self exclude themselves and when ready you can comeback & if people try to stay off gambling by taking this route this shows the user is a responsible and a mature gambler...but being punished for this is a brutal decision which should be rescinded!!!

Look the screenshot of the Ticket he opened he didn't ask to self exclude, if OP wanted to come back he could email us he even has the owner's email

We don't do KYC and that's the most important rule we have NO MULTI-ACCOUNTS so far we find him an extra account, but he could have 4 more, extra accounts are not fair game

[JDMaster]

Op has come out clean to state he had an open account with Betcrypto.cr and along the way probably after feeling like gambling addiction was kicking in requested for account to be disabled which technically means account got closed, I don't see how this falls under multi-accounting when both  accounts have never been operational at the same time and to top if off never involved in bonus promotions abuse

Btw, if @Betcrypto.cr is not ready to pay siting user was multi-accounting , what options did the Op have if he wanted to comeback to this platform...and having played on several gambling sites such features need to be embedded on the platform by self excluding & choosing how long one wants to self exclude themselves and when ready you can comeback & if people try to stay off gambling by taking this route this shows the user is a responsible and a mature gambler...but being punished for this is a brutal decision which should be rescinded!!!

I hate saying it, but I think it's obvious what's going on now. I'm beginning to make peace with it, but at least with these posts people will be able to see what kind of outfit they're running.

[VeniVidiV]

This casino likely has no funds to pay.  

They keep repeating they paid 9k euros as if this is an accomplishment, or that the player really shouldn't be complaining because he withdrew more than he deposited, so he should be ok with forfeiting the rest.

If the player was not abusing bonuses, or circumventing limits, any reasonable operator would pay him.   But this is a casino started on a shoe string budget that can't afford to pay.  

No one can play at this casino with any reasonable confidence in being paid if they hit big.  


I challenge the casino to state what advantage the player had, or in what way was his play not fair?   We dont care about your big bold letters in your rules.  

Op has come out clean to state he had an open account with Betcrypto.cr and along the way probably after feeling like gambling addiction was kicking in requested for account to be disabled which technically means account got closed, I don't see how this falls under multi-accounting when both have never been operational at the same time and to top if off never involved in bonus promotions abuse!!!

Btw, if @Betcrypto.cr is not ready to pay siting user was multi-accounting , what options did the Op have if he wanted to comeback to this platform...and having played on several gambling sites such features need to be embedded on the platform by self excluding & choosing how long one wants to self exclude themselves and when ready you can comeback & if people try to stay off gambling by taking this route this shows the user is a responsible and a mature gambler...but being punished for this is a brutal decision which should be rescinded!!!

We don't do KYC and that's the most important rule we have NO MULTI-ACCOUNTS

I don't think you're intelligent enough to know what a contradiction this is

[Betcrypto.cr]

This casino likely has no funds to pay. 

They keep repeating they paid 9k euros as if this is an accomplishment, or that the player really shouldn't be complaining because he withdrew more than he deposited, so he should be ok with forfeiting the rest.

If the player was not abusing bonuses, or circumventing limits, any reasonable operator would pay him.   But this is a casino started on a shoe string budget that can't afford to pay. 

No one can play at this casino with any reasonable confidence in being paid if they hit big. 


I challenge the casino to state what advantage the player had, or in what way was his play not fair?   We dont care about your big bold letters in your rules. 

Multiple accounts are not allowed I dare you to go to  ANY of the online casinos from here open an account play withdraw from that original account and then ask to disable it, wait one day open a new one play and try to withdraw they will not even allow you to withdraw from your second account.

We have rules it is the player responsibility to read them, if he don't like those rules so don't open an account.

Our casino is KYC free we have never asked anyone for KYC and with the original account of OP he was able to also withdraw a couple thousand euros without any problems  WE NEED TO HAVE SOME RULES

If you don't know what advantage a player have with multiple account since i work in this industry i will not give you ideas to exploit other sites (they are also not going to let you open more than one account)

Also just do a simple google search

[VeniVidiV]

Name the advantage this player had

Of course players have advantage if they are abusing bonuses,  this player didnt take any bonuses,  he didnt circumvent limits,  so explain.

You are stuck in your position unwilling to act in good faith because you likely cant pay winners.

[Betcrypto.cr]

Name the advantage this player had

Of course players have advantage if they are abusing bonuses,  this player didnt take any bonuses,  he didnt circumvent limits,  so explain.

You are stuck in your position unwilling to act in good faith because you likely cant pay winners.

Don't come here acting like we're the only online casino that doesn't allow multiple accounts, this player broke our T&C.

Other casinos that do not allow multiple accounts

Stake -> https://stake.com/policies/terms

Nitrobetting  -> https://nitrobetting.eu/terms-conditions/  (Limits and restrictions)

Fortunejack -> https://fortunejack.com/faq/terms_and_conditions


And many more, go to your favorite casino and read the terms and conditions YOU ARE NOT ALLOW TO HAVE MULTIPLE ACCOUNTS  


Also in the lifetime of this player we have paid him 11k EUR in total we don't have problems paying players just don't brake the rules

[JDMaster]

The real issue is these 2 wins, might as well post them so people can enjoy the replays:
https://replay.hacksawgaming.com/?roundid=10000224751322&partner=2351&language=en
https://replay.hacksawgaming.com/?roundid=10000227607591&partner=2351&language=en

I'm pet much resigned to the fact they're going to keep everything now. The best bit is, they talk about the 11k eur lifetime, but I know my deposits come to more than that. Just another casino that doesn't want winners I guess?

[viljj]

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.

[JDMaster]

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.

I never ran a huge balance all at once, this was the product of some rare wins. But yes, it's becoming pretty obvious that they just can't pay this kind of win. They actually have table limits and limits on pragmatic slots, so I guess they just shouldn't be running NoLimit and Hacksaw games in general

[Aanuoluwatofunmi]

Its a good thing to have all the necessary information's and proofs to report a platform on scam accusation, but we also have to have it in mind that such individual also must have been seen to following the strict guidelines and rules of using such a platform, when we fail from our own part and violate their rules, then i don't see a need to why we should make any report on scam accusation since the causes is coming from us, its very simple to achieve, don't break their rules, but you went ahead using multiple account on their platform and you got detected, who is unfair here.

[JDMaster]

Its a good thing to have all the necessary information's and proofs to report a platform on scam accusation, but we also have to have it in mind that such individual also must have been seen to following the strict guidelines and rules of using such a platform, when we fail from our own part and violate their rules, then i don't see a need to why we should make any report on scam accusation since the causes is coming from us, its very simple to achieve, don't break their rules, but you went ahead using multiple account on their platform and you got detected, who is unfair here.

I never used multiple concurrent accounts, and the casino can post their logs which prove that. It was indeed my mistake to open a new account instead of asking to reactivate my original account- but is that a 26000 eur mistake? It feels very much like I'm just being hit with an excuse.

[Betcrypto.cr]

The real issue is these 2 wins, might as well post them so people can enjoy the replays:
https://replay.hacksawgaming.com/?roundid=10000224751322&partner=2351&language=en
https://replay.hacksawgaming.com/?roundid=10000227607591&partner=2351&language=en

I'm pet much resigned to the fact they're going to keep everything now. The best bit is, they talk about the 11k eur lifetime, but I know my deposits come to more than that. Just another casino that doesn't want winners I guess?

You are 2k euros in profit

Don't come here acting like you didn't know it wasn't allowed to have multiple accounts because with your second account you tried to hide your IPs multiple times.

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.

Lol we have more than 26k euros, but OP broke the T&Cs he is not denying he opened another account and that's against our rules 

Also, he is acting like he didn't know it wasn't allowed, but with the second account he used multiple new IPs different from the original one, why would he do that if he didn't know the no multiple account rule ?

[moderator's note: consecutive posts merged]

[holydarkness]

[...]
Also, he is acting like he didn't know it wasn't allowed, but with the second account he used multiple new IPs different from the original one, why would he do that if he didn't know the no multiple account rule ?

Not trying to sway your final decision about OP, merely trying to add more depth and possibilities to be ventured [and perhaps a broader knowledge to learn] but... if OP [or some other players] consistently have different IPs, isn't it possible that they just happen to have a dynamic IP?

Was OP's original account also accessed from ever-changing IP, or is it a static one?

Oh, and please don't post in consecutive, you can reply to multiple user through multi-quote, and if you want to add something after you made your post before someone else made a post, you can add them through "edit" feature. Consecutive posting is frowned by the forum

[JDMaster]

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.

Lol we have more than 26k euros, but OP broke the T&Cs he is not denying he opened another account and that's against our rules  

Also, he is acting like he didn't know it wasn't allowed, but with the second account he used multiple new IPs different from the original one, why would he do that if he didn't know the no multiple account rule ?

Because I have cheap shit VPN, and some of the games on your site don't seem to work on my preferred country, Norway. As a matter of fact, I couldn't get thunderkick games to work at all, regardless of where I VPNd from.

Don't forget you explicitly support VPN.

Not trying to sway your final decision about OP, merely trying to add more depth and possibilities to be ventured [and perhaps a broader knowledge to learn] but... if OP [or some other players] consistently have different IPs, isn't it possible that they just happen to have a dynamic IP?

Was OP's original account also accessed from ever-changing IP, or is it a static one?

Oh, and please don't post in consecutive, you can reply to multiple user through multi-quote, and if you want to add something after you made your post before someone else made a post, you can add them through "edit" feature. Consecutive posting is frowned by the forum

I would have at least one static IP, for the VPN I use I think each country I use has  static IP as well. I have to use a VPN as my home country has many blocked games. Nature of the beast unfortunately.

[Betcrypto.cr]

[...]
Also, he is acting like he didn't know it wasn't allowed, but with the second account he used multiple new IPs different from the original one, why would he do that if he didn't know the no multiple account rule ?

Not trying to sway your final decision about OP, merely trying to add more depth and possibilities to be ventured [and perhaps a broader knowledge to learn] but... if OP [or some other players] consistently have different IPs, isn't it possible that they just happen to have a dynamic IP?

Was OP's original account also accessed from ever-changing IP, or is it a static one?

Oh, and please don't post in consecutive, you can reply to multiple user through multi-quote, and if you want to add something after you made your post before someone else made a post, you can add them through "edit" feature. Consecutive posting is frowned by the forum

We are not basing the decision with just having dynamic IPS , he signed up from the original account from one specific IP and with the second account at one moment he signed in with that same ip

[JDMaster]

You've obviously made your decision, as unfair as it is. Clearly holding onto this 26k is more important than integrity or just doing the moral thing

[Betcrypto.cr]

You've obviously made your decision, as unfair as it is. Clearly holding onto this 26k is more important than integrity or just doing the moral thing

You violated the T&Cs.

[Fixelifix]

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.

Yeah, agreed.

[Betcrypto.cr]

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.

Yeah, agreed.

lol we have more than 26 euros, OP already admitted he opened a second account, that's against any online casino T&Cs  he won with his second account we are sorry, but the rules are the rules, multi account is nothing new to this industry