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Author Topic: BetCrypto.cr, won big now feeling scammed out of 26,000 Euros  (Read 468 times)
JDMaster (OP)
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April 05, 2024, 09:35:09 AM
 #41

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.



Yeah, agreed.

lol we have more than 26 euros, OP already admitted he opened a second account, that's against any online casino T&Cs  he won with his second account we are sorry, but the rules are the rules, multi account is nothing new to this industry 

Before I mistakenly gave your casino a shot, I was using Gamdom, and they support multiple accounts & are one of the biggest casinos in the space.
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Betcrypto.cr
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April 05, 2024, 05:57:39 PM
 #42

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.



Yeah, agreed.

lol we have more than 26 euros, OP already admitted he opened a second account, that's against any online casino T&Cs  he won with his second account we are sorry, but the rules are the rules, multi account is nothing new to this industry 

Before I mistakenly gave your casino a shot, I was using Gamdom, and they support multiple accounts & are one of the biggest casinos in the space

OP, you are clearly playing on sites and not reading their Terms and Conditions.

FYI you are playing in gandom from a restricted country

https://gamdom.com/help/terms

" You have no right to use the services as anonymizing proxy, VPN or the like in order to bypass the law resulting from the blockade by Gamdom.com countries. In case of violation of these principles Gamdom.com reserves the right to block and / or immediately close the account and You lose all wins."



Sooner or later they will do KYC on your account, and you are not going to be able to do it since your country is on the list and if you use a VPN to bypass it and they find out guess what they will do to your wins.

Also, they allow to have one active account at the time but they do KYC , we don't allow multiple accounts and we don't do KYC ,each site has its pros and cons.

You are also exposing your gamdom wins if you use a VPN since your country is banned
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April 05, 2024, 06:09:10 PM
 #43

BetCrypto,

Do you agree the purpose of not allowing multiaccounters is to prevent abuse?  such as bonus abuse,  limits abuse,  fraudulent behavior?


If you can agree with that,  please tell us which one of those this player is guilty of.   The world is not black and white, there is grey.  

If he did not defraud you in anyway,  or abuse any of your pormotions with his 2nd account,  then you should pay him.  Because if he had lost on this account, you certainly would not have canceled his losses and refunded him.  To say you would, would be a laughable lie.  


He told your support to disable his account.  He did not say permanently, nor did he say remove it from the system.  He wanted a cool down period which any respectable site would offer.  


You are hiding behind this rule because you cant afford to pay.  Simple as that
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April 05, 2024, 06:16:45 PM
 #44

BetCrypto,

Do you agree the purpose of not allowing multiaccounters is to prevent abuse?  such as bonus abuse,  limits abuse,  fraudulent behavior?


If you can agree with that,  please tell us which one of those this player is guilty of.   The world is not black and white, there is grey.  

If he did not defraud you in anyway,  or abuse any of your pormotions with his 2nd account,  then you should pay him.  Because if he has lost on this account, you certainly would not have canceled his losses and refunded him.  To say you would, would be a laughable lie. 


He told your support to disable his account.  He did not say permanently, nor did he say remove it from the system.  He wanted a cool down period which any respectable site would offer.  


You are hiding behind this rule because you cant afford to pay.  Simple as that

So far we discover him 1 extra account since we don't do KYC we have to be strict with this rule of no multiple accounts we have discovered players opening multiple accounts to try to favor the sports odds, collusion , trying to find ways to exploit our cashier software etc

Since we don't do KYC we don't know if at any time he has open more accounts and try to exploit the site on some form

We put the rules in place, it is even read and bold he as a player has to read them if he don't like it so don't deposit

Also look what he just put about gamdom he clearly isn't reading the terms and conditions of other sites.
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April 05, 2024, 07:03:53 PM
 #45

Before I mistakenly gave your casino a shot, I was using Gamdom, and they support multiple accounts & are one of the biggest casinos in the space.
Before creating an account in any casino, it is most important to read the T&C of that casino properly. But you missed everything here. T&C may be different from one casino to another, it is not good to ignore T&C while creating account on assumption which may lead to problems at one time. You're in that problem now and the casinos will take advantage because they have you to catch, and that's what they're doing.

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JDMaster (OP)
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April 05, 2024, 07:34:54 PM
 #46

When you enter their really cheap looking site, with no licence or anything, does it look like they have 26,000€ to pay you?

OP, why would you put thousands of euros in to casino like this... Its your fault.

This has happend million of times during the years, some new unfunded cheap casino is trying their luck catching a big whale.



Yeah, agreed.

lol we have more than 26 euros, OP already admitted he opened a second account, that's against any online casino T&Cs  he won with his second account we are sorry, but the rules are the rules, multi account is nothing new to this industry  

Before I mistakenly gave your casino a shot, I was using Gamdom, and they support multiple accounts & are one of the biggest casinos in the space

OP, you are clearly playing on sites and not reading their Terms and Conditions.

FYI you are playing in gandom from a restricted country

https://gamdom.com/help/terms

" You have no right to use the services as anonymizing proxy, VPN or the like in order to bypass the law resulting from the blockade by Gamdom.com countries. In case of violation of these principles Gamdom.com reserves the right to block and / or immediately close the account and You lose all wins."

https://www.talkimg.com/images/2024/04/05/V4DhP.png

Sooner or later they will do KYC on your account, and you are not going to be able to do it since your country is on the list and if you use a VPN to bypass it and they find out guess what they will do to your wins.

Also, they allow to have one active account at the time but they do KYC , we don't allow multiple accounts and we don't do KYC ,each site has its pros and cons.

You are also exposing your gamdom wins if you use a VPN since your country is banned


I don't really want to go into my own personal circumstances, but to cover your points: I already have level 2 KYC with gamdom,and my permanent residence is not in the UK. You are hiding behind a technicality, punishing a fair player which will probably end up costing you more in the long run. I really don't get why you're so stuck on this.

You're talking about collusion, sports betting, cashier fraud. None of which I ever committed on your site.
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April 08, 2024, 06:55:01 AM
 #47

The player should be paid. For all intents and purposes, he only used one account. He voluntarily closed the first one and no abuse ever occurred with the first account.

JDMaster (OP)
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April 11, 2024, 11:31:02 AM
 #48

The player should be paid. For all intents and purposes, he only used one account. He voluntarily closed the first one and no abuse ever occurred with the first account.

Thanks

I also hit 2 max wins today on Gamdom, coming to $15,000. Paid out within the hour.
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