More revelations on the challenges of physical casinos

[adultcrypto]

The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

According to the tweet and the victim narration, he bet the game in a physical shop and won N16,700,000 (~$13,500) but the agent of the shop refused to pay him even after the betting company from their head office instructed him to pay. Not that the company did not pay the agent, they paid but the agent refused to pay him saying that someone else have come to withdraw the money. He approached the court only to get N3,000,000( $2,400) out of the total winning and was asked to go and look for the people that withdrew that money. Normally, when there is winning, the only way to withdraw is to tender the ticket to the agents who will take the ticket before paying the winning. So I do not know how someone will withdraw the winning of another and what the person used to make the withdrawal. I think the agent wanted to steal the entire money but due to the pressure from the court, he has to return part of it. I see this as a warning on the dangers of greedy agents in physical gambling platforms.

Source: https://twitter.com/General_Oluchi/status/1782027404027797716

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[Oshosondy]

You said N16,700,000. That means the person is from Nigeria. The person will be referring to betting agent and not land based casinos. The person is even likely talking about sport bet which is not casinos.

Land based casinos can be seen to be equivalent to the sport betting site and not betting agent because the owner of the casino owns the casino building. Unlike sport betting agent which are just agent of a betting site.

This type of issue as been brought up before on this which is also about a Nigerian. But the person won in court as the betting agent assistant wanted to scam him and the betting agent shop owner was not around.

[SamReomo]

That's the worst case which could happen in any casino whether physical or online. The greedy agents are just like those scammers who want to take money of the gamblers and if gamblers win they try their best to not pay them the winnings.

The agent was a greedy one that's why he didn't pay the player who won the bet. I believe that such greedy people should not get license at first and if they get license then their license should get terminated if they try to scam the players.

[Agbe]

I also saw the news on Facebook and legit.com blog website and according to the news, the cashier ran away with the money so the gamblers sued the gambling in his local branch to court and they were able to pay him NGN3,000,000 out of NGN16,000,000. And he used only N1,000 to played the game and win. Op the warning you are giving is good because these casino cashiers are now trying to steal from the betters which is very bad because those guys have loss enough and before they are winning that amount, nobody knows how much he has lost. So he was very happy that he has won big to recover some of his lost. And share some to friends. That cashier should be arrested and force to pay the money to the gambler and should be sack or fire from the work so he won't do another person.

[AmoreJaz]

You said N16,700,000. That means the person is from Nigeria. The person will be referring to betting agent and not land based casinos. The person is even likely talking about sport bet which is not casinos.

Land based casinos can be seen to be equivalent to the sport betting site and not betting agent because the owner of the casino owns the casino building. Unlike sport betting agent which are just agent of a betting site.

This type of issue as been brought up before on this which is also about a Nigerian. But the person won in court as the betting agent assistant wanted to scam him and the betting agent shop owner was not around.

This story has been shared already before. It was not about the problem in land-based casinos but from a betting shop. And the actual problem here was about the betting agent who scammed the bettor. If you are playing inside a physical casino, who do you think will screw your funds? I guess, it is hard for the casino itself to be the culprit as they always pay for the winnings of the user.

In a betting shop, the agent can really claim something if he has ill intentions. But of course, it is hard to get away with it especially if the bettor has his winning ticket to rightfully claim his winnings.

[Coin_trader]

…..

This kind of issue is not only happening to physical casino but more often in online casino. Actually it’s more difficult to experience this kind of circumstances in online since you don’t have any capability to file legal charges unlike physical casino that you can easily sure the betting shop for not paying you same with the story outcome.

There’s a lot of casino that doesn’t pay customers when winning big by using the casino ToS to void the jackpot. This is isolated is due to the operators credibility and not the overall casino industry. This challenges is easy to resolve on physical casino so it’s more on a challenge with online casino.

[alani123]

Some people could argue that physical receipts and a physical presence of a casino in your country is a better way to get justice if they try to wrong you. For instance an online casino hosts the game and also issues all the receipts. Your only defense is provable fairness, which I'd argue is a pretty good system to know a casino isn't cheating you in terms of randomness. But in reality there's still big trust issues on how gambling is done online.

A casino could cheat users out of their winnings any day basically. And we've seen this happen on the regular. Just go in the scam accusations board, many of the posts are made against casinos. Sometimes even ones that used to be reputable. It's even in any online casino's terms that they can not pay if they find worthy reasons for that. It's at their discretion if you're a cheater or not, and sometimes they'll just not pay.

[cabron]

I also saw the news on Facebook and legit.com blog website and according to the news, the cashier ran away with the money so the gamblers sued the gambling in his local branch to court and they were able to pay him NGN3,000,000 out of NGN16,000,000. And he used only N1,000 to played the game and win. Op the warning you are giving is good because these casino cashiers are now trying to steal from the betters which is very bad because those guys have loss enough and before they are winning that amount, nobody knows how much he has lost. So he was very happy that he has won big to recover some of his lost. And share some to friends. That cashier should be arrested and force to pay the money to the gambler and should be sack or fire from the work so he won't do another person.

So suing the cashier would have been the best option for this. But why are they saying someone claimed the money when they know the person who claims is also related to the betting shop which is the cashier?

The betting shop still is responsible for this since it's their employee who stole this cash. Life-changing money is not to be entrusted to anyone when they know the morals are easily corrupted.

[CryptSafe]

This should be a good fact to use when comparing online and offline casino. You see, these human betting agents can sometimes be funny. How does one explain that a total stranger came withdrawing the wins of another person, In the first place, how did the person know that somebody had won such an amount of money? If not for the agent who is privy to such information, who else except the winners knows that? As it is an offline bet, anything can happen due to the safety of such information. Who else except the winners knows that?

As it is an offline bet, anything can happen as the safety of the players and winners is not guaranteed, but the online casino is very much safer and better because only the gambler has their details and logins, and no one would interfere with their privacy, not even the customer care, until they make a complaint for help, which is when their account is looked into. Looking at this scenario, one would quickly say that the online casino is far more secured than the offline casino.

[danadc]

This is something quite Strong, because I have seen that all the casinos and Everywhere have many cameras and only with that they have to find out who was the one who claimed that money, and if that was so then it was a mistake by the casino and The Casino has to disburse that money because it is everyone's responsibility. I believe that things can be resolved like this and if the agent is right, then they have to give him credit or put it under review because if he himself was the one who gave up the money, it is delicate. Because it is a person who does that, they can be Blamed for being involved , that is, for being an Accomplice, because in order to give that Amount of money they have to do many Verifications.

[MicroScript]

It was very sad to hear such an incident. Unfortunately, some agents prioritize their greed over winning their customers fairly. I think online platforms are better than physical gambling. It has a history of every transaction and there is less risk involved.

[Hispo]

Well, First off: A casino and a betting house are kind of different models of businesses.
Leaving that to one side, I can't deny that is one of the most unfair things I have read here in the gambling section of the forum in a long while...
In my opinion, any betting site or casino is supposed to hand over money to winners with the same ease they accept money from deposits and from those who choose to gamble and risk their capital in the first place.
I have not experimented anything like this before and I hope it never happens to me to begin with.

Also, in the same way casinos and betting shops use big wins of some of their lucky gamblers to make advertisment of their platform, so people know they actually pay their winners, people in social media should use these negative stories as some kind of negative advertisement for others to beware of the unwillingness of some operators to pay their rightful winners with the money they won.
It is kind of similar to what happens to 1xgarbage, they will only seize and ban your account when their gamblers are making profits on the website, as long as everyone is having bad luck and losing, then it is okey for them.  
Such a miserable kind of people...

[aioc]

So I do not know how someone will withdraw the winning of another and what the person used to make the withdrawal. I think the agent wanted to steal the entire money but due to the pressure from the court, he has to return part of it. I see this as a warning on the dangers of greedy agents in physical gambling platforms.

Don't they have a CCTV on that place, that's a huge amount of money don't they have a record or does the winner submit an ID as a prove that he is the winner and the money has been withdrawn, it is for the gambling platform records and reference.

If this happens to my country the authorities will take down the platform and bettors will stop betting on this platform, physical gambling shop thrives on trust and if they are going to do this to their bettors people are going to boycott the platform.

[Haunebu]

The case that you mentioned is weird as hell op since simple CCTV footage would have solved the entire situation then and there itself. If they didn't have CCTVs, they are not reliable at all in my opinion.

Also, both physical and digital casinos have their own set of pros and cons which is why it all comes to individual preference at the end of the day.

[Orpichukwu]

If not that the gambler also had the receipt of the game to tender in order to claim his winnings, I could have argued that maybe one of his relatives or close friend might have used the bet slip to come and claim the money without his notice.
 
But for this one, he still has it, so there is no way that such could have happened because after a winning has been claimed, they either sign on the slip with the date or they take it from the person and trash it. That gambling agent has more to explain in this case.

[Hatchy]

The case that you mentioned is weird as hell op since simple CCTV footage would have solved the entire situation then and there itself. If they didn't have CCTVs, they are not reliable at all in my opinion.

Also, both physical and digital casinos have their own set of pros and cons which is why it all comes to individual preference at the end of the day.

Like op said. It's just a mere betting shop and in my country for instance such betting shops might not think of installing CCTV except in bigger stores that are found in the city. I don't know but I guess I've come across same news before on the forum. But never the less, this is more reason why we need to be careful even during our gambling activities. That's because for such kind of huge amounts, even the betting company may be hesitate to pay the gambler in full.

They might have planned it with their worker not to release the fund since he obviously played with a very small amount and will be a huge loss to them. Taking them to court won't return the money because if it wasn't stolen by the betting company itself, how then was the worker able to produce 3 million from the money which he claim to have be withdrawn earlier by someone else?.

[Davidvictorson]

For the benefit of those who didn't watch the video here are the points from the narration it gives a clearer picture of everything-

• The case is case is still in the court but there is nothing much that will be done
• The bet shop owner got his staff arrested because he suspected them of stealing money.
• He spoke to the winner and advised him to collect the remaining balance from the families of the accused staff.
• The parent company of the bet shop can't intervene since the shop where the incident occurred is just a franchise.
• The owner of the bet shop is out of the country and is primarily responsible for transferring winnings to winners' accounts upon staff notification. He isn't directly involved in managing day-to-day operations.

[Dunamisx]

The popularity of online gambling platform have been on the increase for a while now thereby creating several arguments between them and the  physical outlets in terms of which is the best. There was an incidence I saw on twitter this money that made me decide to create this post so anyone who is bent on using physical shops should be cautious.

If your making use of a physical gambling casino and you make a win in such huge amount of money, i don't expect you to make demand for being paid in cash, all they could require is your bank account details and they make deposit to, but if it were to be an online crypto casino, you may not have to worry because such could only be on the ground of receiving payment on your casino wallet, we also have to make use of a reputable physical casino, and that we see they are trusted over years of consistencies. 

[PX-Z]

Sounds like it's not a casino, but just an outlet or small branch of a betting outlet locally. While physical casinos is nowhere near for this to happen. And it's incomparable to any physical casinos and online casinos.

Well, regardless, about this case, it's stealing. The court and authority will do something to the thief/staff or the owner itself as he/she is responsible for their staff.

[Adbitco]

This is a usual case in the country and I don't think is a new thing anymore because had came across lot of news related to this. The thing is online gambling is more preferable compared to this instead of going through a local betting agencies to place one's bet, i do as much as possible to avoid and limits all this grammar by betting online when you lose, you lose for all and when you win you have your full payout instead of having to go with your betting ticket. How on earth will someone have to come claim a winning that is not his or hers with what ticket per say? The betting agent should be carefully hold responsible for all the funds I believe he wants to play very smart towards those winning.