💥✅Stake.com Urgent Message Regarding Stake.com Forum Members

[wilben]

I am writing to bring to your attention an important matter concerning Stake Casino. Recently, some individuals have noticed that Stake has begun to ban users and request level 4 source of funds verification. This action was not anticipated, especially considering that there are individuals depositing large sums of money, upwards of $300,000, without Stake monitoring the transactions or verifying the source of funds.

For months now, I have been reaching out to the website because it has had a devastating impact on my life due to gambling addiction. I have even sought legal counsel regarding the matter, particularly concerning money laundering allegations. This situation is grave, as Stake seems to disregard laws and regulations pertaining to the matter.

If anyone has been unfairly treated, it is imperative to file a complaint with the Minister of Justice in Curaçao. I will keep you updated on any further developments.

[Pmalek]

Recently, some individuals have noticed that Stake has begun to ban users and request level 4 source of funds verification.

Which users?

This action was not anticipated, especially considering that there are individuals depositing large sums of money, upwards of $300,000, without Stake monitoring the transactions or verifying the source of funds.

Unfortunately, when you sign up for an online casino, you accept its terms of service. I am pretty sure that Stake's TOS states they have the right to request KYC or SOF if they deem it necessary. I never liked such rules, but there is always a choice. Don't gamble in places whose terms you don't agree to.

For months now, I have been reaching out to the website because it has had a devastating impact on my life due to gambling addiction. I have even sought legal counsel regarding the matter, particularly concerning money laundering allegations. This situation is grave, as Stake seems to disregard laws and regulations pertaining to the matter.

Sorry, but what is the connection between their verification requirements and your gambling addiction? I am guessing they don't allow you to play because you can't pass SOF verification. Is that it? If you are an addict, I hope you can get control of your life and seek professional help in order to recover.

[SmartGold01]

If you their terms correctly you would see where it's started and again it's always advisable to pass kyc before start gambling and for a casino to request for SOF it's assumed that they started monitoring and sensing account compromisation or having to withdraw a larger amount than usual as you were withdrawing initially. Again being gambling addiction is always affective and I would encourage you to use this medium and take a break to relief yourself a bit from gambling addiction.

Now how to control yourself from gambling addiction you need to make some friends whom you would go out together to have other play like reading together, go for walk out or go to gym house to train together with this you can actually get distracted from becoming a gambling addicts I know it's very hard to do but you must learn it with all means to enable you relief yourself from gambling addiction.

[holydarkness]

Recently, some individuals have noticed that Stake has begun to ban users and request level 4 source of funds verification.

Which users?
[...]

I don't think I can list who noticed these past incidents, but I believe OP was referring to these two:

STAKE IS SCAM ($12,000)
Stake Casino Scam Locking 45k$ Balance

It got dragged for months with impossible [borderline invasive] requirements, but they've eventually cleared out. One allowed to do withdrawal instantly, while the other one got his fund withheld for a suspicion of manipulation [that Jontay Porter scandal]. That one [the second one on the list] is, IMO, a case of ethic vs. legal. Stake legally allowed to do so through their ToS, but ethically, what they did is uncalled for.

[Mahdirakib]

Sorry, but what is the connection between their verification requirements and your gambling addiction? I am guessing they don't allow you to play because you can't pass SOF verification. Is that it? If you are an addict, I hope you can get control of your life and seek professional help in order to recover.

OP has created another thread about his issue in Service Discussion board: stake.com Neglecting Gambling Addiction Protection, Lack of Fund Source
This is how OP has described about his gambling addiction to Stake team:

The message I sent to support explains the addiction 20213/03/17 :

Hello
to team stake
Mar 17, 2023, 7:19 PM
I swear to you, stake is the best in the world. But I lost more than 240,000 usdt in a roulette casino this week. I swear to you, I am in great shock. I don't eat anything. Please give me credit and compensate me for my losses. I will not forget this for you. I cry all day.

Now OP is complaining that Stake team didn't close his account by seeing that message. They hadn't asked him to complete the source of funds verification when he deposited big amounts and lost there. And it seems like Stake team has recently asked the OP to complete the source of funds verification, and he is facing difficulties to complete the process.

Frankly speaking, the message he sent doesn't look like a self-exclusion request message or gambling addiction message. The user had described about his losses and asked for lossback by sending the email. Like all other casinos, Stake has a proper system for Self-Exclusion Policy. OP hadn't followed the method.

[Rating Place]

Sorry, but what is the connection between their verification requirements and your gambling addiction? I am guessing they don't allow you to play because you can't pass SOF verification. Is that it? If you are an addict, I hope you can get control of your life and seek professional help in order to recover.

OP has created another thread about his issue in Service Discussion board: stake.com Neglecting Gambling Addiction Protection, Lack of Fund Source
This is how OP has described about his gambling addiction to Stake team:

The message I sent to support explains the addiction 20213/03/17 :

Hello
to team stake
Mar 17, 2023, 7:19 PM
I swear to you, stake is the best in the world. But I lost more than 240,000 usdt in a roulette casino this week. I swear to you, I am in great shock. I don't eat anything. Please give me credit and compensate me for my losses. I will not forget this for you. I cry all day.

Now OP is complaining that Stake team didn't close his account by seeing that message. They hadn't asked him to complete the source of funds verification when he deposited big amounts and lost there. And it seems like Stake team has recently asked the OP to complete the source of funds verification, and he is facing difficulties to complete the process.

Frankly speaking, the message he sent doesn't look like a self-exclusion request message or gambling addiction message. The user had described about his losses and asked for lossback by sending the email. Like all other casinos, Stake has a proper system for Self-Exclusion Policy. OP hadn't followed the method.

this is interesting. If you lose $240,000 they don’t ask source of funds. If you win $12,000 then you get asked for source of funds.

[Pmalek]

<Snip>

Yeah, if he wanted Stake support to close his account, he should have done it properly. This message that he sent is not it. He is praising the casino and asks for cashback because he is "crying all day". This looks more like begging and asking the casino for some bonus credits and not asking to have his account frozen.

I am not sure what responsible gambling tools Stake has, but most probably their is a self-exclusion procedure and tools to limit deposits, losses, time spent wagering, etc. 

[holydarkness]

<Snip>

Yeah, if he wanted Stake support to close his account, he should have done it properly. This message that he sent is not it. He is praising the casino and asks for cashback because he is "crying all day". This looks more like begging and asking the casino for some bonus credits and not asking to have his account frozen.

I am not sure what responsible gambling tools Stake has, but most probably their is a self-exclusion procedure and tools to limit deposits, losses, time spent wagering, etc. 

Other than what they've instructed on their guide [screenshot of it below], to write an email to their support, requesting it, they also have an "instant" self-exclusion procedure where we don't have to write that email [screenshot of it also below], alongside with the standard 24h cool-down period prior to longer exclusion, though it seems they don't have a "self-service" exclusion like other casino I know.

The way I understand it, the player will have to click the self-exclusion request, and they'll have to confirm via email sent to the player. Interestingly, I am yet to receive that email, though I've clicked the self-exclusion button from like half an hour ago

[cabron]

It's becoming normal already even in banks, they are asking about the source of funds when you deposit a large amount. Stake could just be following government policy just like the rest of the casinos today. Not gonna be surprised anymore, when the government asks them to do their duty, they have to.

Users are also suspicious about this stuff like withholding some funds upon withdrawal, like any other bank today, it becomes their business to ask even the details and purpose of withdrawal which is annoying as well.

[AHOYBRAUSE]

It's becoming normal already even in banks, they are asking about the source of funds when you deposit a large amount. Stake could just be following government policy just like the rest of the casinos today. Not gonna be surprised anymore, when the government asks them to do their duty, they have to.

Users are also suspicious about this stuff like withholding some funds upon withdrawal, like any other bank today, it becomes their business to ask even the details and purpose of withdrawal which is annoying as well.

Sure they can ask whatever they want but they should also be reasonable with what they request and what they can decline.
I remember there was some guy, here or in the stake forum, I don't remember exactly, who got asked for proof of funds but everything he deposited was from free lance online work and signature campaigns.
Obviously you don't get any receipts or anything for this, so it is hard to "prove" this as an income.

Needless to say, they rejected all of this and he got left empty handed, which is ridiculous. If they actually want to request such data they should do it right after the deposit. If the player can't provide such documents the deposit should be sent back to the sending address, and that's it.
But no, they wait until you have made a profit with this money and then put the gun to your head, which really is some bs behaviour.
Because if you lose this money nobody cares where it's coming from, shady shady.

[holydarkness]

It's becoming normal already even in banks, they are asking about the source of funds when you deposit a large amount. Stake could just be following government policy just like the rest of the casinos today. Not gonna be surprised anymore, when the government asks them to do their duty, they have to.

Users are also suspicious about this stuff like withholding some funds upon withdrawal, like any other bank today, it becomes their business to ask even the details and purpose of withdrawal which is annoying as well.

SoW level KYC are required upon suspicion of ML and/or the player deposited big money, true, but on recent cases, their request for level-4 KYC were a tad bit questionable. KosherMania, for example, deposited "only" USD 7,500. And the real issue here, IMO, is that they keep rejecting the document he submitted and asking for things that's more and more impossible.

Case on point, they asked him to provide a letter from their employer, signed and stamped, explaining that he do work on that company, and they specifically asked for it after he explained that he'll be in trouble if the employer know he gambled. Not to mention they asked for it after they rejected other documents that CG even commented that they can read the content and "validate" them just fine.

It opens to a fair question of the real purpose of asking such document.

[Pmalek]

<Snip>

For some reason, I can't open https://stake.com/responsible-gambling/exclusion on my end. Maybe I have to be logged into my account for it to work. Anyways, it doesn't matter. All those responsible gambling policies are only there to make it look like online casinos are trying so hard to prevent problem gamblers from gambling. But it's so easy to bypass on Curacao-licensed casinos that, in most cases, don't require KYC at sign up.

It's really simple in the end. Gambling addiction or not, if you want to gamble, you will gamble. If not, you don't. If you have made that mental decision to stop, it will happen. Gambling addiction is sadly a weakness of the mind, and players don't want to admit it. 

[holydarkness]

<Snip>

For some reason, I can't open https://stake.com/responsible-gambling/exclusion on my end. Maybe I have to be logged into my account for it to work. Anyways, it doesn't matter. All those responsible gambling policies are only there to make it look like online casinos are trying so hard to prevent problem gamblers from gambling. But it's so easy to bypass on Curacao-licensed casinos that, in most cases, don't require KYC at sign up.

It's really simple in the end. Gambling addiction or not, if you want to gamble, you will gamble. If not, you don't. If you have made that mental decision to stop, it will happen. Gambling addiction is sadly a weakness of the mind, and players don't want to admit it. 

Yes, I believe you have to be logged in to access the page. It wasn't there when I first looking into it without an account.

As for gambling addiction, though I am [luckily] not one of them myself, so I can't know precisely how they are, I'll argue that it is not that simple. It's a serious thing that there are organizational bodies that tries to help and facilitate "detoxification". Some people probably can get over those situation themselves as they have strong will, but some needs third parties intervention to get over the situation, so I think saying it's as simple as having a mental decision to stop has a tendency of oversimplicating the issue.

[Pmalek]

As for gambling addiction, though I am [luckily] not one of them myself, so I can't know precisely how they are, I'll argue that it is not that simple. It's a serious thing that there are organizational bodies that tries to help and facilitate "detoxification". Some people probably can get over those situation themselves as they have strong will, but some needs third parties intervention to get over the situation, so I think saying it's as simple as having a mental decision to stop has a tendency of oversimplicating the issue.

I am not making fun of gambling addicts. I am not trying to be mean towards them. Saying it's a mental weakness isn't unfair or hurtful. That's the reality of the situation.
Let me give you another example. If you are a full-grown man who can't lift something that is 10 or 15kg from the floor, then you are physically weak. I have never met a heathy man in my life that can't do that. To me that's a physical weakness. A weakness that is curable with training.