Unreasonable Withdrawal Limits on Betiro

[khaled0111]

..

Sorry, but what does kyc and identity verification have to do with OP's case? I don't get it, or are you referring to the different limits some service providers set for their customers based on their verification level (the higher the verification level the higher the withdrawal limit)!
This is not what OP is complaining about. OP is complaining about the inconsistency between what's written on the ToS page and what customer support told him regarding withdrawal limits.
I also can't understand why some members keep repeating that it's OP's fault for not reading the ToS! Please, re-read the topic and you will realize this is not true.

I understood you very well, even op composition, don't you know that not been verified can enhance a limit of your withdrawal or it will automatically deny you access of withdrawal, the only thing that is contradictory everything is that op said that he/her did KYC immediately he registered to the platform, the thing is that, let him cross if theirs any ways that the documentation he did failed, because its obvious that KYC can be failed, so it's neither what's causing the problem of limit of with withdrawal in that platform maybe as a result of failed documentation as I said before.

In the OP's case, he didn't read the TOS of the casino platform itself, so he was surprised why that was. But we didn't read that his funds were taken and put into the casino, which is also a large amount. Because the first behavior of a new gambler who enters a casino is to try to deposit only a small amount first, not a large amount right away.

Also, an online casino is not a bank, so you can immediately enter a large fund. So the OP's only choice is to follow the rules he can follow, and at least somehow he can still release all his funds, although the only cons are that it is a long process because it is really limited to 500 dollars, even though the withdrawal is not delayed.

Guys, I ask you, again, to re-read what OP said to have a better understanding of what happened.
@Onyeeze, OP clearly said that he passed kyc successfully and that his issue has nothing to do with that. The casino didn't reject any of his documents and that's not the reason why they limited his withdrawals.
@bettercrypto, he did read the ToS. The problem is that the casino did not comply with their own terms. The terms state that a user can withdraw up to $50k per month but when OP made a withdrawal request they limited him to $10k per month.

They have finally updated their ToS but it seems they were in a hurry to do so  :

9.6. The maximum withdrawal amount:
Weekly -  € 500
Daily - € 3000
Monthly is € 10,000.

[AmoreJaz]

I'm curious now, how much have been cashed out by OP far since its been almost 3 weeks since he created this thread.
Hopefully he is still patience enough in requesting withdrawal daily until he manage to withdraw all his money.

Not sure what's going on but OP appears to have neglected his threads including  on casino guru. Timer for his reply on casino guru is now down to less than a day.

A good amount of money is at stake hence I was leaning towards he'll be coming back soon but I'm not sure anymore lol. My guesses now are either op gave up on speed running withdrawals for now or issue has been solved. 🤔 -- emphasis on "guesses" lol.

This is a very good lesson for every gambler to check the reputation of the casino where he is playing at. As far as I know, betiro has no active rep here in this forum, so asking for assistance is quite hard for everyone. Now, if you are a high roller, better explore your opportunities in top reputable casinos and bookies, where large amount of withdrawal is not a problem. Since the OP already found his way here in the forum, I assume he will now learn valuable casinos to play at, without having issues of daily withdrawal limit.

It is understandable that some casinos, especially not-so-big ones will limit their daily withdrawal limit as they can't afford yet when it comes to their financial capabilities. So if you believe you will exceed their limits, better not deposit on their site and find other casinos that you know can afford high amounts of withdrawals such as stake.

[Fivestar4everMVP]

I'm curious now, how much have been cashed out by OP far since its been almost 3 weeks since he created this thread.
Hopefully he is still patience enough in requesting withdrawal daily until he manage to withdraw all his money.

Not sure what's going on but OP appears to have neglected his threads including  on casino guru. Timer for his reply on casino guru is now down to less than a day.

A good amount of money is at stake hence I was leaning towards he'll be coming back soon but I'm not sure anymore lol. My guesses now are either op gave up on speed running withdrawals for now or issue has been solved. 🤔 -- emphasis on "guesses" lol.

This is a very good lesson for every gambler to check the reputation of the casino where he is playing at. As far as I know, betiro has no active rep here in this forum, so asking for assistance is quite hard for everyone. Now, if you are a high roller, better explore your opportunities in top reputable casinos and bookies, where large amount of withdrawal is not a problem. Since the OP already found his way here in the forum, I assume he will now learn valuable casinos to play at, without having issues of daily withdrawal limit.

It is understandable that some casinos, especially not-so-big ones will limit their daily withdrawal limit as they can't afford yet when it comes to their financial capabilities. So if you believe you will exceed their limits, better not deposit on their site and find other casinos that you know can afford high amounts of withdrawals such as stake.

As much as I buy and agree with all that you have said; most especially in your second and last paragraph, but based on your opinion you shared in the first paragraph, it's worth mentioning or pointing out that op coming to this forum to complain about his issue with Betiro and seeking help is neither a mistake or a bad thing, it's unfortunate for him that this casino known as Betiro doesn't have a presence and or a representative here, but all the same, it's still good that op brought this issue here, because through this, many of us will get to learn about this casino and possibly avoid them, most especially for those of us who like trying out new casinos from time to time.

I do not blame op for maybe trying out this casino, but I only blame him for depositing such a significant amount of money into a new casino without any reputation yet.

[Potato Chips]

Not really something new on which these thread that had been created and on the moment that it would be resolved out or they had found some place on which they are focusing on trying to reply on then
it would really be that leaving out hanging on which us community members who do really give out some advises or opinions would really be totally boggled whether this one had already been resolved or not.

Yeah, that's true. I just checked back and casino guru has already given OP an ultimatum -- if he does not reply then his compaint will be rejected.

It would be a bummer though if the complaint were to be rejected as I don't think betiro deserves their "above average safety index" on casino guru if they're changing their clause/s last minute.

[erep]

The casino didn't reject any of his documents and that's not the reason why they limited his withdrawals.
@bettercrypto, he did read the ToS. The problem is that the casino did not comply with their own terms. The terms state that a user can withdraw up to $50k per month but when OP made a withdrawal request they limited him to $10k per month.

They have finally updated their ToS but it seems they were in a hurry to do so   :

9.6. The maximum withdrawal amount:
Weekly -  € 500
Daily - € 3000
Monthly is € 10,000.

Even though the ToS rules have been updated, the casino has acted outside the previous ToS provisions because the history of the previous rules did not explain the details of withdrawal limits, I think this will add an important note for casino users, maybe some users don't like the casino's decision to impose other rules without publishing new rules to users.

However, the withdrawal limit is still low for the monthly amount because OP is a gambler with high capital and winnings, but they withdraw winnings below the budget that has been deposited into the gambling account.

[philipma1957]

Hello everyone,

I wanted to share my concerns regarding the withdrawal limits and payment processes on the Betiro platform. Here’s my experience:

Initially, I deposited 5000 USDT into my Betiro account. After losing this balance, I added another 10,000 USDT to my account. When my account balance eventually reached 21,000 USDT, I decided to withdraw 1000 USDT. However, I was quite surprised and disappointed to discover that there is a daily withdrawal limit of only $500, which I find to be highly unreasonable given the circumstances.

According to Betiro's current rules, the monthly withdrawal limit is stated to be 50,000 Euros. However, with the daily withdrawal limit imposed, it would take me almost two months to withdraw my balance, provided that the withdrawals are processed consistently without any delays. This is an excessively lengthy period and poses significant inconvenience.

I respectfully request that Betiro review and adjust these withdrawal limits to facilitate a more reasonable and fair withdrawal process for their users. Such a review is necessary to ensure that the platform remains user-friendly and trustworthy.

Furthermore, I completed the KYC verification immediately upon registering on the site. Thus, this issue is not related to any delay in completing the KYC process. The core issue appears to be that the site is seemingly making it intentionally difficult to process withdrawals, thereby dragging out the process and avoiding payments. This behavior raises concerns about the platform’s reliability and integrity, as it seems to be in bad faith.

I urge Betiro to address this matter promptly and make the necessary adjustments to ensure a fair and efficient withdrawal process.

Thank you for your attention to this critical issue.

Dude they did you a favor. Just take out 500 a day and do not bet for 45 days.

You end up with pile of cash and you can find another casino 🎰.

You made another score because of this.

[Smartvirus]

You should read the ToS first before you start playing especially if you are gambling with a high bankroll. Some casino like the one you mention set a low withdrawal limit due to limited casino bankroll and some reason related to casino finances/AML.

You’re obviously not wrong to have said that but, if we are to call a spade a spade, I think it’s very unfair to have a daily withdrawal limit at that range, it’s way too low. That’s what they’ve got in their T&S but, if users really get to realize this, then there would be little to no point playing on that gambling site. $500 mark is just some strategy to keep you in and keep you gambling but, that would be a means to cheat on the customer and put them in a spot where they could lose their money yet again.

@OP, it’s what you should mail them about.

Too bad it’s not site with Ann thread on the forum but even then, it’s not a question of reputation but, if they could try and be fair with large rang.

[mak013]

Dude they did you a favor. Just take out 500 a day and do not bet for 45 days.

You end up with pile of cash and you can find another casino 🎰.

You made another score because of this.

Lets wait the result. 1.5 month is long enough, they can change limit several times. And i don`t think that it is positive experience. But i think that we can remember this casino and avoid it.

PS. As for me - $500 is normal daily limit for the common gambler, but casino must increase limits to have an opportunity to withdraw monthly limit.

[panjul07]

Dude they did you a favor. Just take out 500 a day and do not bet for 45 days.

He will need to wait for more than 1 months due to the monthly withdrawal limit which is €10k per month.
What OP can do is to request 5x withdrawal per week €500 each so it wont exceed the daily, weekly and monthly withdrawal limit.
This is not a favor for him or for any player who make big deposit, this casino should give an exception for big players if they want to keep their players stay in the casino.
Otherwise, they will lose all big players because of their own "too low" withdrawal limit and they may have small-medium players only.

[Fivestar4everMVP]

Dude they did you a favor. Just take out 500 a day and do not bet for 45 days.

He will need to wait for more than 1 months due to the monthly withdrawal limit which is €10k per month.
What OP can do is to request 5x withdrawal per week €500 each so it wont exceed the daily, weekly and monthly withdrawal limit.
This is not a favor for him or for any player who make big deposit, this casino should give an exception for big players if they want to keep their players stay in the casino.
Otherwise, they will lose all big players because of their own "too low" withdrawal limit and they may have small-medium players only.

Even the small-Medium players (after seeing and reading threads like this one) may even get scared that the casino may one day decide to close down due to feaustration; and decide to stay far away from this casino, like myself for example, I am a small player when it comes to gambling, and let's assume I came across this casino in question before, i probably would have registered and start playing there, but now that I've come across this thread and seeing some of the not so friendly-to-gamblers rules they have set, I never will bother having anything to do with them, and assuming I've been playing there before, i won't hesitate to get my money out and look for another casino immediately.

To be honest with you, casinos like this are likely to be a scam, or turn into a scam in the future, once they've managed to have alot of players who's money are trapped in the casino (like they've got op), they may likely close down and never return again.

[Silberman]

Even the small-Medium players (after seeing and reading threads like this one) may even get scared that the casino may one day decide to close down due to feaustration; and decide to stay far away from this casino, like myself for example, I am a small player when it comes to gambling, and let's assume I came across this casino in question before, i probably would have registered and start playing there, but now that I've come across this thread and seeing some of the not so friendly-to-gamblers rules they have set, I never will bother having anything to do with them, and assuming I've been playing there before, i won't hesitate to get my money out and look for another casino immediately.

To be honest with you, casinos like this are likely to be a scam, or turn into a scam in the future, once they've managed to have alot of players who's money are trapped in the casino (like they've got op), they may likely close down and never return again.

I tend to think the same as it is clear that this is a policy that was enacted with the intention not only of delaying withdrawals, but to tempt their customers to keep gambling with that money as they cannot do anything with it at the moment and hope they lose, now some may think this is similar to what physical casinos do when they give you free drinks, food or even a room to stay the night there, as they are trying to keep you at the casino so you keep gambling, but the difference is that you are receiving something in exchange and you can even refuse, something that is not possible on this particular case.

[darkangel11]

They have finally updated their ToS but it seems they were in a hurry to do so  :

9.6. The maximum withdrawal amount:
Weekly -  € 500
Daily - € 3000
Monthly is € 10,000.

This reads like a joke, until you're the guy who deposits there and aren't allowed to withdraw.
Make a screenshot of this, OP, then try to withdraw 3k and claim this was their daily limit.

Totally unprofessional on the casino's part. Obviously they lack liquidity and need to hold deposits for as long as possible.
Stay away.

[Dunamisx]

I do not blame op for maybe trying out this casino, but I only blame him for depositing such a significant amount of money into a new casino without any reputation yet.

Perfect and well said, why should a make use of any newly established platform i know nothing about them, then still go ahead in making a weird act by depositing a huge amount of money, there are times in which cases like this are more common to newbie gamblers, because an experienced one should not behave like this, some newbies will not even mind on using random gambling platform all because of being enticed by what they offers and not knowing they could be a way to entrap them.

[Hamphser]

I do not blame op for maybe trying out this casino, but I only blame him for depositing such a significant amount of money into a new casino without any reputation yet.

Perfect and well said, why should a make use of any newly established platform i know nothing about them, then still go ahead in making a weird act by depositing a huge amount of money, there are times in which cases like this are more common to newbie gamblers, because an experienced one should not behave like this, some newbies will not even mind on using random gambling platform all because of being enticed by what they offers and not knowing they could be a way to entrap them.

Why would really be people be ending up with these kind of sites if they do really just know that there's something that we called reputable sites? It isnt really just that costing you an arm and leg if you do tend to make out some searches first before making up any deposit and this is something which is really that mind boggling or something a very standard thing that would really be made up by someone specially if you are depositing significant amount. Arent these people too careless or doesnt mind much about money on where they would really be spending it?

This is why sometimes you wouldnt really be having any sympathy or having that pity into these people and really just that saying that it is really just that normal that they would
really be ending up into this situation just because they arent really doing their research first before they would really be tending to make any deposit
on which we know that there's a place on which it is something more better.

[peter0425]

Live support says they forgot to update the rules page and that they can't increase the withdrawal limits. I will try to withdraw 500 Euros every day. However, I believe the site's intention is to make me lose my balance and avoid paying out at all. I submitted a withdrawal request again today, but they still haven't processed the payment.

I registered here because I liked the platform. Yes, this is my mistake, and I regret it. But a 500 Euro withdrawal limit, like giving pocket money, is not acceptable in my opinion.

any update about the withdrawal mate?  how much is the remaining amount now or do you still have remaining or all  funds now are gone?

[Reatim]

They have finally updated their ToS but it seems they were in a hurry to do so  :

9.6. The maximum withdrawal amount:
Weekly -  € 500
Daily - € 3000
Monthly is € 10,000.

for an obvious reason that they are just changed this rules just to cheat OP or other winners ? we might not know that this is not just about OP, because there may be other players that does not know bitcointalk to put their cases .

and for me this is an obvious way of being cheater , and sad that OP needs to become one of the victim.