Does User Complaints of a casino in the Reputation board influence you

[Wexnident]

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

I wouldn't let it affect my judgment entirely, but it has some sway. If the customer was 100% at fault ofc I just ignore it, but if it was the side of the casino, I usually check the process and what the casino did to remedy what happened. It's usually a minus point though whenever issues already arise, but is usually negated when they actually respond properly. Issues and problems aren't exactly anything rare, they always happen. Now being answered properly though and being guided through the proper steps to fix the problem? Now that's rare.

[Nrcewker]

Do these kinds of complaints influence your decision to play at a casino or not?

Definitely, these make us hesitate to play at the casino. After all, it’s our hard-earned money that we are using to gamble in the casino. Hence, in such a situation, if the casino has issues with the gamblers, then we need to do thorough research before continuing playing there. But if it’s a bit of a reputable casino, then the majority of the time the gamblers falsely accuse the casinos. But yes, if it’s a new casino, I myself manually verify all the information and data and then only gamble in that particular casino.

[stadus]

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

If I were a newbie, maybe. But since I have been here in the forum for many years already, I know the norms, so it would not affect my decision-making unless I see a serious scam accusation backed by valid evidence. Some newbies are just running a spam campaign to destroy a casino's reputation. They don't provide proof, or if they do, they'll fake it. So we also have to be diligent in checking to ensure we do not fall for the scams of these scammers throwing scam accusations at certain casinos.

[Julien_Olynpic]

Any complaints should be treated with caution. We understand that situations can be different and different people and companies can be right. In other words, both the casino and the users themselves can be wrong. If a user complains about some systemic low quality of service, then this should be compared with the complaints of other people. If this is confirmed by complaints of other people, then, of course, questions arise about this casino... But we must take into account that often users either do not read the rules very carefully or interpret them in their own way. And I have not yet mentioned such a phenomenon as "consumer terrorism".

[bitbollo]

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

Yes these accusations have a kind of influence on the perspective I had in a casino. If they don't reply, or if their replies are not consistently for sure I had a bad looking of them. But in any case these accusations must be read "cum grano salis" (it means with a lot of attention) since sometimes there are hidden truths not shared by players or just exploitation of their ToS.

[Viscore]

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

Yes these accusations have a kind of influence on the perspective I had in a casino. If they don't reply, or if their replies are not consistently for sure I had a bad looking of them. But in any case these accusations must be read "cum grano salis" (it means with a lot of attention) since sometimes there are hidden truths not shared by players or just exploitation of their ToS.

Some casino rep don't really bother to reply, and I don't think it's necessary, especially when the accuser just complains without providing proof that could gain the sympathy of the people here. We know that it's easy to create an account, and most users who complain are newbies. If a casino successfully defends itself against one complaint, another newbie might come up with a similar complaint. So, I guess we have to get used to it and just ignore those baseless complaints.

[EluguHcman]

Of course yes it does influence me in a way that I have to undergo research in verifying the legitimacy of the complaints and I am sure when each cases is discussed here , the truth is usually exposed after much deliberations  with other users contributions.

I am literally influenced by it because since the forum runs ADs for the casinos, we could be liable to assume the casinos are reputable as much so paying much attentions towards such related discussions here could be helpful for gamblers amidst the platform to be able to avoid falling victim of being one of a complainant like that believing that the truth will always be sorted out here .

[Hamphser]

Of course yes it does influence me in a way that I have to undergo research in verifying the legitimacy of the complaints and I am sure when each cases is discussed here , the truth is usually exposed after much deliberations  with other users contributions.

I am literally influenced by it because since the forum runs ADs for the casinos, we could be liable to assume the casinos are reputable as much so paying much attentions towards such related discussions here could be helpful for gamblers amidst the platform to be able to avoid falling victim of being one of a complainant like that believing that the truth will always be sorted out here .

If you are a long time player on a certain platform then on the time or moment you've seen yourself having those issues then it would really be that a normal reaction that you would really be that making yourself having that kind of researching whether the issues had been thrown were real and true rather than on being fake because it will really be that making you directly believe into those words on the time that you wont really be making up some verification. It would really be that recommended that you should really be that knowing on the things that you are really that getting involved with.On the time that you are seeing some complaints then it cant be denied that there are really times or moments that you do become that skeptical on making up some deposit on which its normal.

[famososMuertos]

Any Casino is not exempt from claims, regardless of whether they are fair or not, since that fairness is sometimes defined in the TOC. Therefore, an acceptance of the deposit idea in that casino is not always related to its reputation. Important! this idea to a list of Casinos that already have stability in the betting business.

[Casdinyard]

You're stupid and I mean it in all ways possible if you don't take these reputation threads seriously.

This industry's riddled with scammers and people who will go to any lengths to outsmart and take advantage of the average consumer and you're going out there barebacked without a single iota of information/nuance regarding the casino you're trying to invest in? That's a recipe for getting scammed if I ever do see one lol.

If you're someone who takes these things seriously, good for you, keep at it and make sure you're always equipped with information before you jump into a new casino. If you're not this kind of gambler though, it's high time you finally do your due diligence and inform yourself before playing with a new casino.

[AliMan]

On the reputation board of this forum, there are numerous accusations against various casinos. While some casinos have more complaints than others, most of the time, it is the users who are at fault for breaking the casino's rules and regulations. In fewer instances, the casinos may be blame. Do these kinds of complaints influence your decision to play at a casino or not?

Based on this concerns arising, this was very essential to influence on every gambler's decision whether they'll continue playing or still entrust their funds at identified sites
Reputation is one key thing for us to stay deligent with our online logging activities using online casino. Complaints was made in order to generate actual reviews that came from each users, and I don't think it has a bad effect; in fact it has a huge advantage for us not to be fooled by scammy sites as well.

[lienfaye]

Regardless of how old or reputable the casino is, these complaints towards them should not be disregarded. So yes, it does influenced me to follow the case and if the casino is doing something to resolve the issue.

But as we know, there are also complaints wherein the gambler is at fault for violating the ToS (or similar) and just ranting here to blame the casino for their losses. That's why it is important to follow the issue to know if it has a concrete basis or just a rant of a gambler who can't accept losing their money.

[mirakal]

Maybe if you are only playing on that certain casino just because of referrals. But if you did a well research and check majority of the reviews, few complaints will never make my decisions get influenced. I know that at some point, players are mostly greedy on making huge profits that they end up breaking significant rules wherein they get banned or restricted for some time, so they should be responsible of their own faults and not blame on the casino.

Reputable casinos do not reach their position right now without earning it first. And because a lot of players have trusted them, until now they are still in existence. Complaints are there to improve the performance of the casinos, but if those complaints come out illogical and unreasonable, they should just be ignored.

[Peanutswar]

It depends most of the time I've played with the reputable casino right here which has an active representative and they fix an immediate issues. It depends because of the user is just a newly created and put alot of accusations without prior evidence the statement is already weak, next is if the casino is just newly created I guess having an adjustment is understandable but if the representative or the casino itself doesn't proceed any kind of action personally I will skip this to play at all. I always protect my money and information so I don't rarely make a risk with the bad reputation casinos.

[alani123]

If I see lots of unresolved complaints with proof then yes to me it's really concerning. I understand that in some occasions there might be fraudulent complaints but it's unlikely every form of proof from all reviews is fabricated. So at the very least a casino should comment.

If resolution can't be found and the community keeps siding with the victim to me it's a clearcut sign to stay away from a casino. Not willing to discuss potential resolution is just making problems worse because people will need their money back eventually... And if there's not even an attempt by the accused casino to come forward with a good solution the issues are going to keep growing and growing.

It's interesting how some casinos have an excellent record of running issue free for years while others have serious allegations every other day seemingly, with many taking ages to be cleared.

[AmoreJaz]

Maybe if you are only playing on that certain casino just because of referrals. But if you did a well research and check majority of the reviews, few complaints will never make my decisions get influenced.

But if the complaints are valid and the amount is quite significant, better consider those complaints before you deposit any penny on the site. Most of the time, those complaints will be your saviour from screwing up your funds. Assess the complaint and see where the user is coming from. In some cases, it is the player himself who is at fault because unknowingly, he violated some of the protocols of the site. This is why you should not believe all the complaints right away. Some are also trying to exhaust some money from the site.

[Weawant]

This forum has been known for its credibility over the years and thats is why several casinos and other crypto based platforms would choose to embark on a signature campaign here and will not mind because they know too well that they will get the desired results for which they have started their campaigns and for same reason of the reputation of this forum, it will influence my decision on some of these casinos especially those with much reputation issues on the reputation board like you did mentioned.

If I go there and find one of the casinos having too many complains from it's users of which I know this forum will no longer be associated with them if found out that they are fraudulent or have too many issues satisfying their customers, I will not make any collaboration with them again or even use their platforms to gamble because they aren't reputable .

[ralle14]

Whenever I see new complaints posted on the reputation section, it doesn't affect my decision to stay or leave most of the time, if i'm having a good experience i'll continue to use them. There are always unfortunate users who can't have the same best experience as other users and casinos don't easily bend their rules to please everyone.

It's inevitable for casinos to receive complaints because most of them continue to grow and build their community. Still, I agree with the previous posts, they have to do damage control as these complaints could add up and damage their reputation.

[FinneysTrueVision]

It is not just complaints on this forum but there are many other places where you hear about shotgun KYC, where they hold your money and make you jump through a lot of hoops to prove your identity. There are countless accusations of users getting their funds frozen due to some vague compliance reasons, with almost no transparency from the casino. Even if the casino is not at fault this has made me avoid several of them if I feel there is a possibility of going through an unpleasant experience when trying to withdraw a somewhat big amount.

[Adbitco]

To me it truly matter why because I wouldn't want in a situation where I would have to also go through those difficulties the complaint passed through. There's an Adage that says "Don't wait for what happens to others to happen to you before you take a lesson" always avoid it before you experience it. So why would I just go gamble in a casino I know is really giving people tough time over here? In fact, for a new casino or gambling site is a red flag for me because I won't click or go close to use it anymore except for reputed site that is why I mostly pass all requirements before using them because some of these casinos are always in found of personalizing people who doesn't pass their documents before placing bet.