Leonardo1984XX
Newbie
Offline
Activity: 26
Merit: 1
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June 15, 2025, 01:18:19 PM |
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I opened my account around February.
I made around 13.037 usd in deposits since then. And made 1800 usd in withdrawals. I had a winning streak this weekend, and had in my account $6,448.95 USD. I am in minus anyway, as you can see all; Around $4789 USD in negative. I asked for a withdrawal of $1900. They closed my account, told me that i broke their T&C because i am from Spain, and is a forbidden country, and sent to me 833 usd (in their own words, my last deposit), and took the rest of the money, and regret to pay anything else.
I hope that the forum could help me.
Thank you.
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panjul07
Legendary
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Activity: 4186
Merit: 1399
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June 15, 2025, 02:03:27 PM |
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-snip- I hope that the forum could help me.
Thank you.
Didn't they tell you that you are coming from restricted country or didn't you notice that your country is under the restricted list so you keep on playing in this casino? Sorry to say but I think you will not get any help in this forum since they have no active rep in this forum (last online was on February) so I suggest you to try casinoguru. Assuming that your case is real, both parties (you and the casino) made a mistake related to the restriction rules unless you previously hide your original IP by VPN and they caught you eventually. However, as it seems that they have made a decision for you by giving your last deposit back, I think there is nothing you can do more. Pushing them through 3rd party service wont really help IMO because you are breaking the T&C intentionally or unintentionally.
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Leonardo1984XX
Newbie
Offline
Activity: 26
Merit: 1
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June 15, 2025, 03:36:33 PM |
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I don't use any VPN or something. I use my IP, and always used it. It was even shown in the casino that my IP was in Spain. So in any case, the mistake is from both parts. Not only me.
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AHOYBRAUSE
Legendary
Online
Activity: 1302
Merit: 1825
よろしく
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June 15, 2025, 04:11:12 PM |
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-snip- I hope that the forum could help me.
Thank you.
Didn't they tell you that you are coming from restricted country or didn't you notice that your country is under the restricted list so you keep on playing in this casino? Sorry to say but I think you will not get any help in this forum since they have no active rep in this forum (last online was on February) so I suggest you to try casinoguru. Assuming that your case is real, both parties (you and the casino) made a mistake related to the restriction rules unless you previously hide your original IP by VPN and they caught you eventually. However, as it seems that they have made a decision for you by giving your last deposit back, I think there is nothing you can do more. Pushing them through 3rd party service wont really help IMO because you are breaking the T&C intentionally or unintentionally. While you are right about the fact that both sides made a mistake, you have to see that one side had a huge financial gain from this "mistake" and other other side has a loss. So if this is common it would be easy to blame the site to freeroll players from restricted regions. They should not accept a player, given he plays under his real IP and not a VPN of course. There is a clear freeroll scenario in taking the money from the player if he loses and banning him if he wins. If you are so concerned of only letting people play that are legally allowed to, set some security standards to prevent players from those regions to register and especially deposit in the first place. While of course a player accepts the TOS when registering, so he/she should be aware of those rules. You could easily say it's simply their fault. Yet, the site also is at fault for not preventing this to happen. Other sites also have security in place for this, why not razed? White differentiates trusted casinos from others I guess.
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logfiles
Copper Member
Legendary
Offline
Activity: 2688
Merit: 2267
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June 15, 2025, 10:11:10 PM |
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I opened my account around February.
I made around 13.037 usd in deposits since then. And made 1800 usd in withdrawals. I had a winning streak this weekend, and had in my account $6,448.95 USD. I am in minus anyway, as you can see all; Around $4789 USD in negative. I asked for a withdrawal of $1900. They closed my account, told me that i broke their T&C because i am from Spain, and is a forbidden country, and sent to me 833 usd (in their own words, my last deposit), and took the rest of the money, and regret to pay anything else.
I hope that the forum could help me.
Thank you.
So if you are from a forbidden Country, Razed.com then discovers that and the forfeits are your winning you made in the casino while you were located in the forbidden country and then blocks your account. Why are you complaining, then? Shouldn't this be obvious that the casino is right, unless if I missed something?
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AHOYBRAUSE
Legendary
Online
Activity: 1302
Merit: 1825
よろしく
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June 16, 2025, 04:55:33 AM |
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So if you are from a forbidden Country, Razed.com then discovers that and the forfeits are your winning you made in the casino while you were located in the forbidden country and then blocks your account. Why are you complaining, then?
Shouldn't this be obvious that the casino is right, unless if I missed something?
You are missing the fact that they are free rolling him by taking his money in the first place. They clearly saw that he was from Spain since he didn't hide his IP. Yet they happily accepted his deposits knowing if he wins they don't have to pay and if he loses it is what it is. If you play at stake for example and you are from a banned region (according to their TOS) you instantly get a message when opening the site that you can't use the site from there, that's how it's supposed to be. The way they handle it opens the door for this kind of free roll scenario, which really is scammy. Of course it's OP's fault since he didn't read the rules, that's no question. But I am sure razed knows exactly what they are doing there, this clearly is intentional.
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JDS2003
Jr. Member
Offline
Activity: 32
Merit: 1
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June 16, 2025, 07:18:27 AM |
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Hello. I encountered a verification request during my next withdrawal. Including a request for the source of income. I made a deposit of $330 in several parts, and I need to confirm where I got these $330. It looks a bit like a joke.
Regarding my situation, I still have this challenge from them with verification. They confirmed my address and identity, but the sources of income are unrealistic to confirm. It is impossible to confirm my crazy deposits totaling $330. 11 days of correspondence. Really funny ))
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Leonardo1984XX
Newbie
Offline
Activity: 26
Merit: 1
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June 16, 2025, 09:11:13 AM |
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I opened my account around February.
I made around 13.037 usd in deposits since then. And made 1800 usd in withdrawals. I had a winning streak this weekend, and had in my account $6,448.95 USD. I am in minus anyway, as you can see all; Around $4789 USD in negative. I asked for a withdrawal of $1900. They closed my account, told me that i broke their T&C because i am from Spain, and is a forbidden country, and sent to me 833 usd (in their own words, my last deposit), and took the rest of the money, and regret to pay anything else.
I hope that the forum could help me.
Thank you.
So if you are from a forbidden Country, Razed.com then discovers that and the forfeits are your winning you made in the casino while you were located in the forbidden country and then blocks your account. Why are you complaining, then? Shouldn't this be obvious that the casino is right, unless if I missed something? I lost over 4k there, what they want is taking the whole balance that i have inside. But i am in minus. Or you pay the balance, or you refund the deposits. One way or the other. There is no other logic choice. What you cannot do is pay "the last deposit" because....i don't know. And take the rest, because you are from a forbidden country.
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Bitinity
Legendary
Offline
Activity: 3752
Merit: 1341
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June 16, 2025, 09:21:58 AM |
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So if you are from a forbidden Country, Razed.com then discovers that and the forfeits are your winning you made in the casino while you were located in the forbidden country and then blocks your account. Why are you complaining, then?
Shouldn't this be obvious that the casino is right, unless if I missed something?
You are missing the fact that they are free rolling him by taking his money in the first place. They clearly saw that he was from Spain since he didn't hide his IP. Yet they happily accepted his deposits knowing if he wins they don't have to pay and if he loses it is what it is. If you play at stake for example and you are from a banned region (according to their TOS) you instantly get a message when opening the site that you can't use the site from there, that's how it's supposed to be. The way they handle it opens the door for this kind of free roll scenario, which really is scammy. Of course it's OP's fault since he didn't read the rules, that's no question. But I am sure razed knows exactly what they are doing there, this clearly is intentional. I do believe there are many cases like this out there and usually players are the one who get the loss. For me, the most fair solution that the casino should give the whole deposited money back, it should be calculated by how much the total deposit and total withdrawal made by the players so far. Or in other words, there is no side take an advantage against each others. There can be an exception for the casino to forfeit winnings even the deposit from the players, it is if the players realize that they are coming from restricted jurisdiction but they are bypassing it by VPN. I have to agree if casino warn players earlier even before people try to register an account. I am sure casinos can implement a system to detect where the visitors come from so it may avoid this kind of situation. Once visitors are warned earlier but they force themselves to register-deposit-play, the casinos has the right to do as what the terms they have.
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Haunebu
Legendary
Offline
Activity: 3766
Merit: 1022
www.Crypto.Games: Multiple coins, multiple games
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June 16, 2025, 10:02:45 AM |
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For me, the most fair solution that the casino should give the whole deposited money back, it should be calculated by how much the total deposit and total withdrawal made by the players so far. Or in other words, there is no side take an advantage against each others. There can be an exception for the casino to forfeit winnings even the deposit from the players, it is if the players realize that they are coming from restricted jurisdiction but they are bypassing it by VPN. I have to agree if casino warn players earlier even before people try to register an account. I am sure casinos can implement a system to detect where the visitors come from so it may avoid this kind of situation. Once visitors are warned earlier but they force themselves to register-deposit-play, the casinos has the right to do as what the terms they have.
Problem here is that most casinos are greedy businesses who won't bother going the extra mile trying to help players from restricted countries since they stand to lose in the long term which sucks, but is the reality. The person who lost his money sadly only has himself to blame for giving them the perfect opportunity to screw him over while keeping their reputation intact simultaneously.
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Leonardo1984XX
Newbie
Offline
Activity: 26
Merit: 1
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June 16, 2025, 06:34:41 PM |
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I initiated a complain in casinoguru, and askgamblers. This is their fault not mine, or in any case both fault. Casino, and mine. In that case, or you give back the deposits, or the balance. But you don't take all the money for yourself. This is a non-sense.
If this is allowed, it means that i can open any business, and put in the T&C that every country is forbidden. Then, when someone subscribe any product from my website, i just take the money, because you broke the T&C.
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RichGang
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June 17, 2025, 04:17:50 PM |
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from the replies i have seen here. most people here enable these casino scammers. i wont be surprised if they are paid to defend them in the forum. there was a case od nlico or some name like that that was paid bt betking to defend their scam in bitcointalk. if that guy had deposited 100k USD and lost, they wont refund his deposit because he is from a so called restricted region. when he won, they came up with that lame excuse. i think razed.com is the worst casino site presently. they do everything to take your money once you are winning. i think it should be blacklisted here
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I REVIEW BTC CASINOS
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Leonardo1984XX
Newbie
Offline
Activity: 26
Merit: 1
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June 17, 2025, 06:58:15 PM |
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What should i do? They told me that they are reviewing the case. But they don't answer to my emails.
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RichGang
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June 19, 2025, 04:33:32 PM |
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What should i do? They told me that they are reviewing the case. But they don't answer to my emails.
don't stop viraling them online for scam. lets give them that negative pubicity
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I REVIEW BTC CASINOS
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JDS2003
Jr. Member
Offline
Activity: 32
Merit: 1
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June 23, 2025, 06:38:51 AM |
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As for my situation. They finally verified my account and paid me. 18 days. Damn.
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RichGang
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June 24, 2025, 03:24:30 AM |
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to guys suggesting that people go complain on casino guru, I just checked their complaints section and noticed that the casino never responds, I will advice you just keep giving them the most negative publicity you can till you get your money.
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I REVIEW BTC CASINOS
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ysb88
Newbie
Offline
Activity: 36
Merit: 0
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June 24, 2025, 04:21:50 AM |
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Bitcoin 5-Minute Prediction ◆ Guess the last digit of Bitcoin's price and win BIG rewards!
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gunhell16
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June 24, 2025, 12:08:21 PM |
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I opened my account around February.
I made around 13.037 usd in deposits since then. And made 1800 usd in withdrawals. I had a winning streak this weekend, and had in my account $6,448.95 USD. I am in minus anyway, as you can see all; Around $4789 USD in negative. I asked for a withdrawal of $1900. They closed my account, told me that i broke their T&C because i am from Spain, and is a forbidden country, and sent to me 833 usd (in their own words, my last deposit), and took the rest of the money, and regret to pay anything else.
I hope that the forum could help me.
Thank you.
Do you mean that your country is restricted or banned from this casino but you were still able to play on their platform using a vpn, right? Also, if you have screenshots that prove that you have the amounts you said, you can use them as evidence so that you can at least get what you are supposed to get. Now if you don't have proof, even if it's just screenshots, I think it will be even harder for you to recover the funds you want to recover from the casino platform you used, dude.
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Gabmus
Newbie
Offline
Activity: 88
Merit: 0
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June 27, 2025, 01:47:19 AM |
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My username is DegenL. Send my withdrawal. I am not gonna let you guys take my money just like that. I have read your reviews online and it seems like this is the usual thing you do. but this one will cost your reputation online because I am not gonna let it go.. others rant for a while and stop and let you go with their money but DegenL wont stop till you return my money. i will rather die than let you steal my money Angry you blocked me on X, but that does nothing to me. Send me my 500 dollars.
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Gabmus
Newbie
Offline
Activity: 88
Merit: 0
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June 27, 2025, 02:18:43 AM |
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I opened my account around February.
I made around 13.037 usd in deposits since then. And made 1800 usd in withdrawals. I had a winning streak this weekend, and had in my account $6,448.95 USD. I am in minus anyway, as you can see all; Around $4789 USD in negative. I asked for a withdrawal of $1900. They closed my account, told me that i broke their T&C because i am from Spain, and is a forbidden country, and sent to me 833 usd (in their own words, my last deposit), and took the rest of the money, and regret to pay anything else.
I hope that the forum could help me.
Thank you.
DONT let them bully you like they bully others. they are also refusing to pay me my 500$ but its not gonna go well because I will dig this till I get my money even if it takes me years. write a negative review about them here so others can beware https://www.trustpilot.com/review/razed.com
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