GG.BET kyc from another planet

[frenchmika]

so i have 92 usdt on ggbet that i try to withdraw
they ask KYC
i send passport selfie and my tax return

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with


i not play anymore on crypto bookmaker i just withdraw since sleeping money but good luck to you guys
in my country i play on regulated casino/ bookmaker
kyc when u create account then its done nothing else anymore
crypto world has changed in a bad way


edit : my account is finally fully verified
but the experience for the kyc was akward to be honest

[Cantsay]

Light bill and receipt from waste management company in my country using contains these information and they can be used for verification.

Do you by any chance happen to be in possession with this type of receipt? If you do then you can try submitting it since it contains your house address, use the most recent one and see if there will be any difference.

[Wiwo]

Some crypto casinos ask for such documents to prove that you leave in the location you filled to leave in, most casinos that I see this kind of special receipt request more secure in terms of account security reasons is that with such documents requirements it will be hard for imposters with gamblers stolen documents like license or even government ID numbers that manage to bypass the normal documents kyc won't be able to provide such receipt a d at that there will get nailed from that point.

So for sure if you can provide your source of funds and also tax returns, getting a receipt from a nearby shopping mall won't be a hard deal for you, so just get on with that and get your funds to put or play with it.

[frenchmika]

Some crypto casinos ask for such documents to prove that you leave in the location you filled to leave in, most casinos that I see this kind of special receipt request more secure in terms of account security reasons is that with such documents requirements it will be hard for imposters with gamblers stolen documents like license or even government ID numbers that manage to bypass the normal documents kyc won't be able to provide such receipt a d at that there will get nailed from that point.

So for sure if you can provide your source of funds and also tax returns, getting a receipt from a nearby shopping mall won't be a hard deal for you, so just get on with that and get your funds to put or play with it.

yeah i do it but come on ask me all the kyc documents that u want in one time
not day after day u add it

i be verified everywhere i dont have any issue but thanks my street adress have a legit shop because im in the philippines and its not everywhere that u can find store who provide receipt.
its just surprised me that they ask this

btw its hard to play when ur max bet is 0.10 cents

Light bill and receipt from waste management company in my country using contains these information and they can be used for verification.

Do you by any chance happen to be in possession with this type of receipt? If you do then you can try submitting it since it contains your house address, use the most recent one and see if there will be any difference.

na unfortunately this condo is in the name of my wife and the house in another island is in my name so all documents on her name
but i mean come on my tax return from last month is not enough for 92 dollars i cant imagine what they will ask if i win a million hahah

[moderator's note: consecutive posts merged]

[un_rank]

yeah i do it but come on ask me all the kyc documents that u want in one time
not day after day u add it

This is a weird KYC request from them. Did they give a hint that they suspected the first documents you sent were not authentic and they followed up with this request to use and validate them? This is the only reason I can think of for such a request.

Have you been able to withdraw your funds now, if yes, how many days was it withheld for?

- Jay -

[PX-Z]

they ask KYC
i send passport selfie and my tax return

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with

This is the second time reading such casino asking these too many documents, first it was cloudbet asking "street selfie" or whatever it is called, the thing for that is it was a bit huge (I guess) withdrawal request which i can consider but for a 92 USDT withdrawal request. I guess i'm going to ignore them right away

[frenchmika]

yeah i do it but come on ask me all the kyc documents that u want in one time
not day after day u add it

This is a weird KYC request from them. Did they give a hint that they suspected the first documents you sent were not authentic and they followed up with this request to use and validate them? This is the only reason I can think of for such a request.

Have you been able to withdraw your funds now, if yes, how many days was it withheld for?

- Jay -

i guess its because im a foreigner in the country where i live
but once again they accept my tax return so it not make sense
i just send the receipt now so im waiting update about my kyc ..

[CryptoHeadlineNews]

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with

Are you sure what the casino representative meant was a receipt from a coffee shop? Or what he meant was a utility bill receipt to prove that you actually reside in the geographical location you filled while verifying your account details?. Because asking for Utility bill is a common criterias which are always been needed for account verifications, as it involves recurring charges for home maintenance such as Electricity bill, Water bill, Gas bill, Internet bill, Phone bill, Cable TV Subscription bill and Waste Management Bill. And as such, any of these documents can be used in verifying your account as utility bill, inasmuch as it's still not more than 2 or 3 months old. As some casinos can specify that the utility bill should not be more than 2 months old.

[Ojima-ojo]

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with

Are you sure what the casino representative meant was a receipt from a coffee shop? Or what he meant was a utility bill receipt to prove that you actually reside in the geographical location you filled while verifying your account details?. Because asking for Utility bill is a common criterias which are always been needed for account verifications, as it involves recurring charges for home maintenance such as Electricity bill, Water bill, Gas bill, Internet bill, Phone bill, Cable TV Subscription bill and Waste Management Bill. And as such, any of these documents can be used in verifying your account as utility bill, inasmuch as it's still not more than 2 or 3 months old. As some casinos can specify that the utility bill should not be more than 2 months old.

Utilities are the highest form of address verification requirements that I have seen so far and it must not be more than 3 months, this is a regulatory process that casinos have no choice over but receipts from a nearby shop are somewhat taking things to far and an easy way to bypass this requirement by abusers.

What get the ops upset is the fact that the casino did not outline all the needed requirements at once he only got to know about the receipts requirements when he passed ID verifications it sucks.

[frenchmika]

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with

Are you sure what the casino representative meant was a receipt from a coffee shop? Or what he meant was a utility bill receipt to prove that you actually reside in the geographical location you filled while verifying your account details?. Because asking for Utility bill is a common criterias which are always been needed for account verifications, as it involves recurring charges for home maintenance such as Electricity bill, Water bill, Gas bill, Internet bill, Phone bill, Cable TV Subscription bill and Waste Management Bill. And as such, any of these documents can be used in verifying your account as utility bill, inasmuch as it's still not more than 2 or 3 months old. As some casinos can specify that the utility bill should not be more than 2 months old.

is it clear with the chat history
hahha


https://ibb.co/whLz4Zc3

[un_rank]

i guess its because im a foreigner in the country where i live
but once again they accept my tax return so it not make sense
i just send the receipt now so im waiting update about my kyc ..

I am just playing devil's advocate here to try to understand what may have gone wrong. It is not exactly out of place for a casino to request additional information to reach a decision on a withdrawal. I just like them to be very responsive.

Keep us updated with the outcome of the discussion with the support team.

- Jay -

[frenchmika]

i guess its because im a foreigner in the country where i live
but once again they accept my tax return so it not make sense
i just send the receipt now so im waiting update about my kyc ..

I am just playing devil's advocate here to try to understand what may have gone wrong. It is not exactly out of place for a casino to request additional information to reach a decision on a withdrawal. I just like them to be very responsive.

Keep us updated with the outcome of the discussion with the support team.

- Jay -

i get verified few minutes ago its all good. but was really akward

[robelneo]

i be verified everywhere i dont have any issue but thanks my street adress have a legit shop because im in the philippines and its not everywhere that u can find store who provide receipt.
its just surprised me that they ask this

You're lucky to get a receipt; we have the same location, and if they asked me to go on verification using this method, I would have failed because what we have here is a small store, and its unusual for them to be asked for a receipt.
I have not encountered this type of verification process, but they should make it easy for some people who do not have a store bearing the same street like on the document you presented. Gamblers should check how their favorite casino does their verification, because this one is very uncomfortable.

[frenchmika]

i be verified everywhere i dont have any issue but thanks my street adress have a legit shop because im in the philippines and its not everywhere that u can find store who provide receipt.
its just surprised me that they ask this

You're lucky to get a receipt; we have the same location, and if they asked me to go on verification using this method, I would have failed because what we have here is a small store, and its unusual for them to be asked for a receipt.
I have not encountered this type of verification process, but they should make it easy for some people who do not have a store bearing the same street like on the document you presented. Gamblers should check how their favorite casino does their verification, because this one is very uncomfortable.

hahha where did u live ? if i put the adress of my home in Negros, have no shop around 5km hahhahaha
the issue is if u check the terms and conditions it never show that they can ask this kind of documents.

[seoincorporation]

For real?

This is the most absurd KYC I have ever seen in my life, the fact that they asked for a ticket is weird and stupid, I mean if their fear is that some one send fake documents the easiest documento to falsificate would be a Shop ticket, we can even print It at Home and then take the picture.

The KYC process is something involved with lot of sourprices. And this thread is a good example.

[Kavelj22]

Some crypto casinos ask for such documents to prove that you leave in the location you filled to leave in, most casinos that I see this kind of special receipt request more secure in terms of account security reasons is that with such documents requirements it will be hard for imposters with gamblers stolen documents like license or even government ID numbers that manage to bypass the normal documents kyc won't be able to provide such receipt a d at that there will get nailed from that point.

I would have understood this procedure if there was suspicion that someone else was using the account and not the owner or that an attempt to manipulate the system was detected. In Op's case, the situation is much less complicated and the amount he wants to withdraw is very small and hardly worth mentioning. In the end, what do we have? Op managed to complete the withdrawal despite the useless blocking. The casino wasted his time on useless tasks that prompted Op to leave the site forever and come to the public forum here to tell his experience, which may encourage many others not to try this casino.

[frenchmika]

For real?

This is the most absurd KYC I have ever seen in my life, the fact that they asked for a ticket is weird and stupid, I mean if their fear is that some one send fake documents the easiest documento to falsificate would be a Shop ticket, we can even print It at Home and then take the picture.

The KYC process is something involved with lot of sourprices. And this thread is a good example.

https://ibb.co/whLz4Zc3

check by urself hahha
its a bit surreal but nothing surprise me anymore in this world.
im curious to see until where they will go for kyc

[Lida93]

so i have 92 usdt on ggbet that i try to withdraw
they ask KYC
i send passport selfie and my tax return

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with

Just simply any utility bill receipts is just what they were requesting from you to make available to verify for sure you're a resident at where you claim to be as your location. I think casinos nowadays go this extra miles to requesting for such unexpected documents just to make sure they are not being played a fast one on by some users.

edit : my account is finally fully verified
but the experience for the kyc was akward to be honest

It's the first time you're getting such request and that's why it seems awkward to you unlike those of us that have at many times had to provide similar receipts for certain operations online. Nice to know you finally got your account verified.

[frenchmika]

so i have 92 usdt on ggbet that i try to withdraw
they ask KYC
i send passport selfie and my tax return

then they ask  :" You also need to provide a photo of a document confirming your location along with your document, like a receipt from a coffee shop"
this is the first time ever bookmaker ask me to go to my street and buy something keep the receipt and take selfie with

Just simply any utility bill receipts is just what they were requesting from you to make available to verify for sure you're a resident at where you claim to be as your location. I think casinos nowadays go this extra miles to requesting for such unexpected documents just to make sure they are not being played a fast one on by some users.

they really ask for store receipt haha and no utility bills thats why it was weird for me. u expect every kind of legit documents but a store receipt
some bookmaker asked me newspaper of the day with my username on it already hahha

[Charles-Tim]

edit : my account is finally fully verified
but the experience for the kyc was akward to be honest

This is the reason I prefer a gambling site like Stake.com. You will not be able to deposit if you do not get verified. At least, you will know that you have no money there and this will not be stressful for you or you will not get verified and not use the gambling site. Unlike a gambling site that you will be able to deposit, win bets and unable to withdraw without getting verified. This is shady in my opinion but common to many crypto gambling sites.