Betkin.com | Brand New Global Crypto Casino | 5000 USDT Welcome Bonus + 350 FS

[Ojima-ojo]

I just tried to contact their live support to get an answer, but I received the same message: "We will be back online tomorrow." It seems that live support is not available 24/7. It would be helpful if they mentioned their working hours so we know exactly when they will be back online.

Have you made any questions there? I have just asked them to get reply later on they asked the mail from me, maybe they have the traditional customer support service or may be there were in under developing. Btw, I asked there to know about the minimum wager requirement for the general deposit to withdrawal. I will let here know if I get the answer tomorrow.

Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

Community manager is very essential for forum engagement since support don't work 24/7 but in the other hand having human support is best compared to having a 24 hours bots support services, many of those casino that have 24/7 support are all bit integrated and at that alit and f times gamblers may not get the right answers to the questions.


But if it human support at least one is sure that you get response within 24 hours and getting accurate and useful response at that, instead the usual bots configured response that lack basis most time's.

[khaled0111]

Have you made any questions there? I have just asked them to get reply later on they asked the mail from me, maybe they have the traditional customer support service or may be there were in under developing.

I don’t think it’s under maintenance. It’s just that no agents are available right now. You can leave your question if you want and they will reply as soon as they get back online. They’re asking for your email so they can send you a copy of the conversation (including their reply) in case you close the chat tab, just like the auto-reply message says.
They already have an OR. What they really need is to hire more support agents to ensure 24/7 availability. just my opinion, though.

[Text]

review campaign will also be good for new casinos introducing their platform on forums. there will be more users trying out some of the features offered by Betkin.

by the way, has anyone tried the promo code posted on their telegram channel? there is a free spins bonus with no deposit for those who use the promo code when registering. I am not sure if it is still valid or not, I have not registered yet.

Yeah new casinos benefit from these kinds of campaigns since they help build initial traction and encourage user engagement.

I saw it after I already signed up on the link provided by the campaign manager on that signature campaign thread so I haven’t tried it myself. I think it is still active, it is  a nice incentive for new players to explore the platform. Maybe someone who’s used it can confirm if it’s still valid for the sake of other new players who wanna try it?

[macson]

-.-

Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

[hd49728]

Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

People created this announcement thread can be the casino owner, a marketing lead, or marketing staff of the company. I saw the OP replied users here but not too actively like on daily basis.

Signature campaign possibly is managed by an outsource and not internal staff and if so, a more active staff in this announcement thread is better.

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

A company usually have different channels to support their users, on the website, in chat support with both bot chat and chat with human staff, then in support ticket and email. This announcement thread can be another place for announcement of new products, new partnership, new marketing events, and surely can be used for customer supports to users from Bitcoin forum.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

Sounds like they for now only have customer supports via emails, is it true?

[Glen Hoddle]

-.-

Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

The casino uses different social media to help customers with different aspects of the platform, maybe you mentioned the ANN thread but they also have human service and bot support on all social channels on Telegram, Discord, and twitter. 
But if you mention any problem I think it will be fixed, as I have not faced any problem till now after creating account and participating in the game. 
But today I will re-enter the game and if I encounter any problems I will definitely mention it.

[arwin100]

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Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

I think that's not the best option they could do since provably that campaign managers don't know what's going around with the casino they are promoting and also for sure the answer he can give is limited. So better one of their staff working on their casino should step up here and answer questions posted by people so that we can get good clarification regarding to what people been raised in this thread.

Although the manager could help answering questions here but I don't think he's been oblige to do that since for sure he's job is to maintain the signature campaign and handling this thread is not included on his job.

[macson]

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

I think that's not the best option they could do since provably that campaign managers don't know what's going around with the casino they are promoting and also for sure the answer he can give is limited. So better one of their staff working on their casino should step up here and answer questions posted by people so that we can get good clarification regarding to what people been raised in this thread.

Although the manager could help answering questions here but I don't think he's been oblige to do that since for sure he's job is to maintain the signature campaign and handling this thread is not included on his job.

What I mean is a manager, like someone who can manage their bitcointalk account more actively, and it should come from their own staff, as you said. because only their own staff can access their internal to check a problem or anything that needs to be checked. While the signature manager's responsibility is limited to this signature campaign, while for things related to the casino it is not their responsibility.

[Fivestar4everMVP]

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

I think that's not the best option they could do since provably that campaign managers don't know what's going around with the casino they are promoting and also for sure the answer he can give is limited. So better one of their staff working on their casino should step up here and answer questions posted by people so that we can get good clarification regarding to what people been raised in this thread.

Although the manager could help answering questions here but I don't think he's been oblige to do that since for sure he's job is to maintain the signature campaign and handling this thread is not included on his job.

What I mean is a manager, like someone who can manage their bitcointalk account more actively, and it should come from their own staff, as you said. because only their own staff can access their internal to check a problem or anything that needs to be checked. While the signature manager's responsibility is limited to this signature campaign, while for things related to the casino it is not their responsibility.

I was thinking the op of this thread is from the team behind this casino, what's with all this discussion about someone from the casino taking over and managing the casino's bitcointalk account so that he or she can answer question related to the casino more quckily and actively?

It has always been the norm that casino coming to this forum do that through their own in-house representative, while the job of their campaign manager remains to manage their advertisement campaigns here on the forum and maybe any other place based on their agreement.

Anyways, if the op of this thread is not from the main board of the casino, then they really need to assign some one from the main board to over see the discussions here and answer necessary questions, I believe this will go a great length in accelerating the casinos reputation and growth around here and even out there.

[Wonder Work]

Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

Yeah, You said is an important point. It would be best if a manager were appointed to manage it. He can answer all kinds of updates and everyone's problems and questions. But I don't know if you are noticing one thing. Since publishing this ANN thread, he posted a couple of replies, but they have not received any response.
On the other hand, Betkin campaign manager through whom the signature campaign was run has already changed the date of the campaign. I could not understand the next step or what it will be like. It seemed good to observe their progress at first.

A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.

because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.

Here, they are having their discussions. They should have seen these discussions and who should have answered what kind of questions they were asking. They may be unable to see them due to some busyness or problem, but I hope they will see them and try to answer everyone's questions. There will be active members on the website who will solve various customer problems. Let's see how they continue to wait.

[BETKIN]

Have you made any questions there? I have just asked them to get reply later on they asked the mail from me, maybe they have the traditional customer support service or may be there were in under developing. Btw, I asked there to know about the minimum wager requirement for the general deposit to withdrawal. I will let here know if I get the answer tomorrow.

Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.

We have online chat support and if you have any questions you will get answer from our online support easily.We are happy to use this forum for our promotion in the way of Signature campaign.

[hd49728]

Community manager is very essential for forum engagement since support don't work 24/7 but in the other hand having human support is best compared to having a 24 hours bots support services, many of those casino that have 24/7 support are all bit integrated and at that alit and f times gamblers may not get the right answers to the questions.

If you don't use bots, there is no support that is 24/7 by a single person. Human needs to rest and recharge energy so if you use human for customer support, community management, and want to have it lively and accessible 24/7, you must hire different people with different work shifts for it.

It is doable but more expensive and in business operation, with cost and benefit analysis, maybe it doesn't worth to do. Except if your business is too big and your customer base is too big that actually need 24/7 support.

We have online chat support and if you have any questions you will get answer from our online support easily.We are happy to use this forum for our promotion in the way of Signature campaign.

It's good to know your platform has Onlie Chat Support, that seems to be missing by other forum users above. At your site bottom, I see

Support

support@betkin.com
Live Support

Live support is not clickable like other links, is it only clickable after registering an account and logging in?

[BETKIN]

Support

support@betkin.com
Live Support

Live support is not clickable like other links, is it only clickable after registering an account and logging in?

After you login to the website,you can get the live support at the right bottom of the website.You should login to the account to look that chat support

Thank you

[Wonder Work]

We have online chat support and if you have any questions you will get answer from our online support easily.We are happy to use this forum for our promotion in the way of Signature campaign.

It's good to see you are active and watching everyone's conversations. ‌To get something good through your signature campaign, you must be active here and give maximum priority to everyone's opinions. Those who post here and make various comments will bring the best for your project.

Everyone will give maximum support and advice to do something good for your project. Try to be active here, and you will learn a lot from it.

[DaNNy001]

We have online chat support and if you have any questions you will get answer from our online support easily.We are happy to use this forum for our promotion in the way of Signature campaign.

It's good to see you are active and watching everyone's conversations. ‌To get something good through your signature campaign, you must be active here and give maximum priority to everyone's opinions. Those who post here and make various comments will bring the best for your project.

Everyone will give maximum support and advice to do something good for your project. Try to be active here, and you will learn a lot from it.

What's else can the representative do other than to be update and keep check the complaints and question that are being asked by gamblers trying to access and make use of the casino. Most times some casino fail to get the massive recognition and publicity just because of the poor follow up to issues that are frequently asked in the Ann thread of the casino itself. So far haven't seen anything to complain about the casino although if anything comes up I am sure the Ann thread and live support is active so no need to panic.

[virasog]

We have online chat support and if you have any questions you will get answer from our online support easily.We are happy to use this forum for our promotion in the way of Signature campaign.

It's good to see you are active and watching everyone's conversations. ‌To get something good through your signature campaign, you must be active here and give maximum priority to everyone's opinions. Those who post here and make various comments will bring the best for your project.

Everyone will give maximum support and advice to do something good for your project. Try to be active here, and you will learn a lot from it.

What's else can the representative do other than to be update and keep check the complaints and question that are being asked by gamblers trying to access and make use of the casino. Most times some casino fail to get the massive recognition and publicity just because of the poor follow up to issues that are frequently asked in the Ann thread of the casino itself. So far haven't seen anything to complain about the casino although if anything comes up I am sure the Ann thread and live support is active so no need to panic.

Yes, the support at bitcointalk and at the site should be established. Those who query on bitcointalk or complain should be addressed properly. Many times, the gambling sites creates ANN thread on bitcointalk but they are responsive here which creates a bad impression. Good thing is that BetKin (OP) is active here and so far so good. Remember Rome was not built on a day. They have to continue the good work in order to win the trust of the gamblers.

[efialtis]

We have reviewed Betkin and here`s what we think --> https://www.btcgosu.com/review/betkin/

[Volgastallion]

Since BETKIN is now being reviewed by BTCGOSU we can know have clear information about the site, wich is quite good, because we all know the sriusness of BTCGOSU in this matters. Now we have to have the review from normal suers or relevant users from the forum to have the whole picture, but this is looking good.

[CryptSafe]

We have reviewed Betkin and here`s what we think --> https://www.btcgosu.com/review/betkin/

So far, your reviews has been among the best and most reliable to work with. I have read through your review and all you have reviewed about the casino seems accurate because I also noticed some as it relates to their website online customer support and members have been commenting on it which I think the casino ought to look into with utmost urgency because that aspect of the casino is very important if they want to retain customers. One of the major things gamblers look out for in a casino is their customer support because that is what determines how safe their funds are if they are being neglected by the customer support then they would not see it safe for them to continue with the casino and would move to the next available casino to play their games as the market is very competitive and open to all.

[macson]

We have reviewed Betkin and here`s what we think --> https://www.btcgosu.com/review/betkin/

It is great to see that Betkin already has a review on BTCGOSU. It is a reputable website for reviewing new casinos, and their reviews are usually unbiased and trustworthy.

having a review from BTCGOSU for Betkin will make it easier for people who want to find out more about what Betkin's strengths are and other general things about this new casino.