♻️ BaltEX.io – Private Crypto Swaps 🍀 BTC ' ETH ' XMR 🍀

[Faisal2202]

BaltEX.io, please check and correct the icon of Robinhood's network. It is the same as Ethereum, while it should be a feather kind. Like a green feather.

I tried to find the statement you referred to in their terms of service, but I couldn't.
I finally figured out that you took that screenshot from BaltEX Fiat Layer Terms of Service which covers their terms for buying and selling cryptocurrencies with fiat currencies and has nothing to do with crypto-to-crypto swaps.

Thanks for the correction, I was reading them all but failed to see where I am at haha, as this exchange has so many features/pages unlike others.

[tabas]

I contacted their support and received the following response.

Hi,

If you send an amount that differs significantly from the expected amount, the exchange will be stopped and manual intervention will be required.

Best Regards,
Baltex Support Team

Thanks! I thought that they're like the other swaps that the exchange will go on and will adjust automatically. This is a good clarification and a reminder to everyone to just send exact amounts when doing a swap with baltex. I am not sure if that's a good thing or a bad thing but it make us more responsible to look at the transaction before proceeding so that no exceeding or lacking with the amount to be sent.

[hosemary]

Thanks! I thought that they're like the other swaps that the exchange will go on and will adjust automatically. This is a good clarification and a reminder to everyone to just send exact amounts when doing a swap with baltex.

As I shared in my previous post, their support told me "If you send an amount that differs significantly from the expected amount.........".
Therefore, they may still process the swap, if the amount you send is close the amount specified in the order.

Of course, I would also try to send the exact amount, as their terms say that the user must send the exact amount, and their support's response wasn't clear either.

[tabas]

Thanks! I thought that they're like the other swaps that the exchange will go on and will adjust automatically. This is a good clarification and a reminder to everyone to just send exact amounts when doing a swap with baltex.

As I shared in my previous post, their support told me "If you send an amount that differs significantly from the expected amount.........".
Therefore, they may still process the swap, if the amount you send is close the amount specified in the order.

Of course, I would also try to send the exact amount, as their terms say that the user must send the exact amount, and their support's response wasn't clear either.

That manual intervention though might come from them and they'll still do the swap although it's not specified if it's from the user who wants to continue the process or not if given the option to proceed or not. But I guess the main point is to send only exact amount and manually calculate everything on our side including the fees so that there won't be any delays or problems.

[fruktik]

Good day.

Today, I needed some Litecoin for personal use, so I decided to exchange Bitcoin for it.

Everything went smoothly this time. As soon as the transaction was confirmed on the network, the funds arrived in my wallet immediately. If anyone still has any doubts, I am providing a report with screenshots.














And here is a screenshot of the email I received once the exchange was complete:

[BaltEX.io]

Our thread has been translated into one of the local languages! https://bitcointalk.org/index.php?topic=5596077

Please be sure to let us know about new translations of this thread so we can add links to the first post!

We really appreciate your engagement.

[BaltEX.io]

🎁 BaltEX.io 🍀 FREE RAFFLE 🍀 Prize $30

🎉 The raffle is already waiting for you! Friends, let’s join the raffle with a prize of $30 in BTC 🤑

It’s simple: choose an available SLOT, claim it, and follow the raffle as it unfolds.

  🎯 Your slot is your chance to win.
  🏆 The winner will be chosen at random using BitList.

Don’t miss your chance to try your luck – your slot might just be the one that wins you the prize.🔥

Grab your slot and good luck! 🍀

[icopress]

Our thread has been translated into one of the local languages! https://bitcointalk.org/index.php?topic=5596077

Please be sure to let us know about new translations of this thread so we can add links to the first post!

We really appreciate your engagement.

https://bitcointalk.org/index.php?topic=5593457.msg67120563#msg67120563

Here is another thread you overlooked. 

[icopress]

As I shared in my previous post, their support told me "If you send an amount that differs significantly from the expected amount.........".
Therefore, they may still process the swap, if the amount you send is close the amount specified in the order.

Of course, I would also try to send the exact amount, as their terms say that the user must send the exact amount, and their support's response wasn't clear either.

Honestly, I can't recall a single exchange where the exact amount actually matched what was specified in the order; there is always some slight fluctuation during the rate conversion (even when a fixed-rate feature is available).

I mention this because, not long ago, I was buying banner advertising for a site and sent the exact amount required; yet, I still had to contact the exchange's support team because the banner slots hadn't been activated due to the discrepancy in the final figures.

[Hyphen(-)]

Thanks! I thought that they're like the other swaps that the exchange will go on and will adjust automatically. This is a good clarification and a reminder to everyone to just send exact amounts when doing a swap with baltex. I am not sure if that's a good thing or a bad thing but it make us more responsible to look at the transaction before proceeding so that no exceeding or lacking with the amount to be sent.

Well, if it can be automatically adjust as long it is up to their minimum transaction limit, it will be good because such mistakes might not be intentional, mistake can happen; but for them to be able to also handle it manually, it shows they care.
I have used Baltex several times, but I used to send the exact amount to the wallet address being given and after sending the exact amount, the transaction will just proceed within minute.

[Faisal2202]

Well, if it can be automatically adjust as long it is up to their minimum transaction limit, it will be good because such mistakes might not be intentional, mistake can happen; but for them to be able to also handle it manually, it shows they care.
I have used Baltex several times, but I used to send the exact amount to the wallet address being given and after sending the exact amount, the transaction will just proceed within minute.

TBH, there are some discrepancies in the terms. I have read almost all of them, and maybe I overlooked something, but they have not said anything about extra funds I will send. Will they process the exchange accordingly or not? This should be cleared, although they have instructed everyone to send the exact amount shown on the screen, and sending the exact amount is not a big deal either.

I used it, and I sent the exact amount of LTC because the fee is covered by the remaining LTC, not from the amount I am sending. So their receiving address will receive the exact amount, and I also can't confirm what can happen.

Although they have said recovery can happen but if the fee for the refund exceeds the amount, then there is no guarantee. So make sure the amount you are trying to recover, which was sent unknowingly, is more than the network fee.

Also, you have to be careful when making exchanges because their policy says that if you are swapping and you choose the wrong network or send funds to the wrong address, then you might have to pay a $50 processing fee plus the network fee. So getting familiar with the terms and conditions is important for every single project, no matter if they are in the same category. This one here provides more services, so it's not the same.

[Hyphen(-)]

Well, if it can be automatically adjust as long it is up to their minimum transaction limit, it will be good because such mistakes might not be intentional, mistake can happen; but for them to be able to also handle it manually, it shows they care.
I have used Baltex several times, but I used to send the exact amount to the wallet address being given and after sending the exact amount, the transaction will just proceed within minute.

TBH, there are some discrepancies in the terms. I have read almost all of them, and maybe I overlooked something, but they have not said anything about extra funds I will send. Will they process the exchange accordingly or not? This should be cleared, although they have instructed everyone to send the exact amount shown on the screen, and sending the exact amount is not a big deal either.

I didn’t say they will instruct you to send extra fund, I am making reference to what the support replied hosemary that if the amount you send differed from what you are supposed to send, the transaction will be stopped and manual intervention will be required.
It means it will be brought back to you to check your transaction or make some adjustments on your swap. That’s how I understand the statement.

I haven’t experience any of these because I send the exact value I see to the wallet address attached and I always have a successful swap with the exchange.

Also, you have to be careful when making exchanges because their policy says that if you are swapping and you choose the wrong network or send funds to the wrong address, then you might have to pay a $50 processing fee plus the network fee. So getting familiar with the terms and conditions is important for every single project, no matter if they are in the same category. This one here provides more services, so it's not the same.

Yes, I read the rules, I understand it and I al always making sure I chose the right network because in some exchanges, they don’t even give chance of getting you a solution once you made such mistake.