If there are brand new accounts and random newbie complaining in this topic, or in other topics in the gambling sub because they "can't withdraw" or that their winnings were "taken" from them, I suggest for everyone to read KeyBoardMonkey's post in X.
I believe those bad actors will start a smear campaign in BitcoinTalk too.
I knew it was not normal to have so many people coming to bitcointalk with brand new accounts talking about how all casinos are a scam and they need to give them their money
Some of them have legitimate complaints, but there's probably more of them taking advantage of BitcoinTalk through their smear campaigns. Plus some of them probably use multiple accounts.
It shows what you can not just trust everything anybody says because if they are complaining there is a high chance they just want the casino to give them money. For real issues the users come with enough evidence to show that the casino is doing something wrong, and they usually fix it
I believe that if a reputable service locks a user's account, then there's a high probability that that user did something that goes against the service's terms of service.