Hi, thanks for reaching out here. Just to clarify — a KYC request isn't an accusation, it's a standard check we run on certain accounts as part of our normal process, in line with our terms.
It's also the only way we can move things forward on our end, so completing it is necessary to proceed. Happy to help if you have any questions about the process — feel free to reach out to our support team directly and they'll guide you through it.
I thought the KYC verification requirement had been lifted from my account, but I was wrong. I don't know why you guys have processed my withdrawal without the verification while I have to complete it to receive further withdrawals from Jackpotter. The support said I'm allowed to deposit and play here without the need of verification. But I have to complete the verification to make further withdrawals. Which is quite funny.
@cryptofrka, I request you to not tag me for the upcoming events of Jackpotter World Cup marathon.
