Casino ban after TOS violation: can they freeze your deposit too?

[yhiaali3]

It is certainly not fair, nor is it within the casino's right, to freeze your money if most of it is just your deposit and not your winnings. They have the right to withhold the winnings if they think there has been fraud, but they do not have the right to withhold the capital because it is your right.

But if the casino blocks winnings along with the initial investment, this indicates that they are fundamentally unreliable and are most likely a fraudulent casino, because reputable casinos that want to maintain their reputation do not engage in such actions that cast doubt on their credibility.

[lovesmayfamilis]

For me, it all starts with the player's behavior. He must know the casino's terms and conditions of service. By violating these rules, he plays at his own risk, so the casino can do as it sees fit. I will not condemn the casino if it does not refund the initial deposit, as the player should have known about the consequences. Saying that a casino should refund all deposits is tantamount to saying that the casino itself does not have strict rules that allow it to show such disrespectful attitude towards its business. In short, there are rules, and there are penalties for violating them

[Peanutswar]

~
If you deposit in a casino and later they say you violated the TOS and ban your account, is it fair or even allowed for them to freeze your funds if most of it is just your deposit, not winnings? I get confiscating winnings in case of abuse, but keeping the original deposit as well feels questionable.

What’s your take on this?

For me at the first place its the responsibility of the player to read the rules and regulations of the casino so they did not get blind if ever there's an issue with their account. Next is if ever they lose the game for sure the casino does not do any action most likely they will freeze an account if ever they see a potential risk with the players activity and even account problem such as a huge wins and thats the time they will seek an investigation but this gives a stress to the player if they had a large sum of money in the casino. Personally its quite fair if they put an investigation report for the end of their player about the issue to make it more acceptable or could be ever there's a chance to withdraw their remaining funds. Even the player have a file of report at the end of the day its the casino rules and authority.

[Gozie51]

For new accounts though, especially ones that aren’t profitable yet, I think the original deposit should be returned. But then again, that’s just my assumption. In the end, licensed casinos are supposed to follow what regulators allow, so if the rules say they can keep it, then legally they’re covered.

New account is my interest on what op posted because I believe an old account is believed to know the rules and not to cheat. So they may confisticate the deposit especially if the account has made withdrawal on profit.

But regards to new account, I think it will depend on the gravity of offense or cheating. For example, using VPN when it is not allowed or your country is restricted, using double account and trying to cheat the system. However, like you said about the licencing body, if it is stated that a cheating account could get a ban on his account and the deposit confisticated then that stays as the law. Legally, ignorance to the law is not an excuse.

[m2017]

Quick question for discussion.

If you deposit in a casino and later they say you violated the TOS and ban your account, is it fair or even allowed for them to freeze your funds if most of it is just your deposit, not winnings? I get confiscating winnings in case of abuse, but keeping the original deposit as well feels questionable.

What’s your take on this?

My opinion on this matter is that gamblers are in no way protected from the casino's potential arbitrariness, and it's naive to expect fairness from them, as all user agreements are drafted in such a way as to allow the casino complete freedom of action (as opposed to infringing on user rights). Nothing can be done about this, and one should simply keep this in mind when using any casino's services, i.e., be mindful of one's vulnerable position.

Most people here will argue that it's unfair to confiscate a gambler's initial deposit for abuse, but what's stopping the casino from doing this as a penalty for these same abuses (and including it in the user agreement)? In a sense, it would be fair as a punishment for the offense.

Also, it's easier to simply block the entire deposit than to sort out and determine exactly how much to block and how much to allow the user to withdraw. This requires additional time. And if the user is not interested in searching for "justice", this money can be left in the casino.

[michellee]

They can but they can tell you that you can withdraw your deposit and not your winning. They write in the ToS so people can checks by reading there.

But gamblers will not thinks of it and many gamblers don't read the TOS. They just accuse the abusing from the casino and scam because they don't know the ToS.

But if you violated the TOS, casino can do all things including freeze your funds and not allows you to withdraw. We can blame the casinos but they can take the money easily.

[Outhue]

Quick question for discussion.

If you deposit in a casino and later they say you violated the TOS and ban your account, is it fair or even allowed for them to freeze your funds if most of it is just your deposit, not winnings? I get confiscating winnings in case of abuse, but keeping the original deposit as well feels questionable.

What’s your take on this?

I don't always like posts like this because they feel unreal, why are you accusing a casino about this bad habit and you can't even made mention of the name? Posts like this will always feel like something made up, if truly something like this happened to you there won't be a problem to mention the name of the casino.

Can you tell us what you feel like you did wrong? Because some gamblers also do stupid things that later ends up in such situations I don't like blaming casinos straight ahead, what are you not telling us?

[UmerIdrees]

Quick question for discussion.

If you deposit in a casino and later they say you violated the TOS and ban your account, is it fair or even allowed for them to freeze your funds if most of it is just your deposit, not winnings? I get confiscating winnings in case of abuse, but keeping the original deposit as well feels questionable.

What’s your take on this?

I think they should mention this in their terms and conditions also, as this is very subjective and casino can do whatever they want in this case. Small and newly created casinos may refuse to return the depoists while others may also decide to not to return the funds if the depoist is big. In that case the gamblers are in no position to argue because the casino will always have the excuse that since they did not follow the terms, their money can't be returned. 

[Cointxz]

@Nwada001, I may be biased on what I posted because if the gambler violates the casino rules like cheating or the use of VPN, the gambling site have the right not to give the money back to the gambler.

Casino usually indicates the repercussions when someone violates the ToS including confiscation of deposit in worst cases since user neglect the casino and risk their own money by depositing to the casino without reading the ToS.

However, some casino do refund the deposit after KYC in case the account is not connected to other casino account that intentionally doing this ToS violation.

It’s a case to case basis but they have the right if the ToS stated it.

[Dr.Bitcoin_Strange]

From the few cases I saw, the casino will release your deposit but won't allow you carry out any other activity on the casino except just for you to withdraw your money, that's fair enough but some casino would never do that, you know that every casino has their individual rules and regulations, so if they already stated on their ToS and the customer broke such rule, they can use it as an excuse not to return the customer's money unless the person follow up the casino with the customer right protection agency.