Difference among casinos

[Dr.Bitcoin_Strange]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino. I know we have had a discussion here which the title was based on "what influenced your choice on the casino you are using." Some people said they like casinos with zero withdrawal fee and some people also said they like a casino with 24hrs active support, and more demands.

What actually gave me more concern and also lead me to open this thread is two question, which are;

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

[Nwada001]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.  

Why do business owners like to add interest on all the goods they sell in their store when they are already making enough profit from other supplies? All profits add up to what the casinos are considering as revenue.

Some casinos consider it not to be relevant and decide to settle the fee themselves since it's just a little, while others still want to profit from it. There is a casino that has a record of making millions of dollars from withdrawal fees on a yearly basis.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?  

Most casinos, if not all, have auto-reply bots on their live support, which they can all afford, but to get a real-life agent costs money. They will only go with the one they can afford, so we see the need to add more helping hands while those who consider it not to be relevant are still there to cut down costs by reducing the manpower. It's about the cost and what the casino considers important.

[Fivestar4everMVP]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

Just as the fingers in your hand are not equal, so are this casinos, they are not all equal and this is already a good enough reason we mustn't expect them all to do exactly same thing..
Most casinos that are even taking withdrawls fees from their users are not making a dime as profit from it, the fee simply covers the blockchain network fees and thats it.
And for some still, even the fees they take is sometimes half of what they end up spending on blockchain network fee, which means they still managed to cover part of the fee for the user.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Well, I do not know, many businesses try as much as possible to cut down on expenditures so as to enable them make more profit, if you notice, casinos that manage to become big spends alot of money on marketing and campaigns, like we see on this forum and outside the forum, many casinos cut down on expenses to allow them gather enough profit for other important things, and you never can know the cost of hiring enough customer care personnel for a 24/7 online customer care until you launch a casino yourself and try to achieve this.

[Davidvictorson]

What actually gave me more concern and also lead me to open this thread is two question, which are;

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

Casinos are just like your regular businesses. Just like regular businesses, they operate different models for several reasons. One of such reason is operational cost which is cost incurred to run the business.

Casinos that add withdrawal fees have transferred some of those cost to the players. Most businesses do it.

24/7 support being unavailable also follows this same line of thought. They have to operate within their means or else they will be filling for bankruptcy soon.

[Fiatless]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

The assumption that casinos only make a profit is wrong. As a business, they also experience losses. Covering the withdrawal fees of all their customers might be a huge financial burden that some casinos cannot cover. 

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

Any casino that doesn't have active customer support is not serious. Employing support personnel wouldnt cost them too much. I guess some people can do those jobs for low pay. Some casinos also use trained bots that can be helpful. 

[KiaKia]

No successful business will say no to extra income, I have not seen a single billionaire who decides to call it a quit because they are already billionaires, every penny still counts for them.

Do you know that some casinos will struggle at first before they have enough customers? Withdrawal fee will hold the fort very well for that time being, let's also say that someone win a good amount of money from a casino and they have not enough of money available to settle the gambler, withdrawal fee alone can speed the payout up.

Even now that Ethereum has fixed its gas fee issue and it's now topping even the so called Layer 2 projects, some crypto exchanges still failed to task customers the normal withdrawal fee, they left things the way they were before the upgrade.

Withdrawal fee alone is how some small online casinos are surviving.

[Wiwo]

Just like some commercial banks charges you for transfers, and othershave zero transfers fee's, what we must know is that cryptocurrency casinos are like your regular financial business and with alot of competitions in the market, alot of difference in their features and how they treats their customers.

The trend of casinos charging for withdrawal fees is dieing gradually since most notable casinos have zero fee for withdrawal.

Majority of the casino that we have around the forum have free withdrawal unless if there are some that I am not aware of but most the reputable casinos have free withdrawals.

[OgNasty]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino. I know we have had a discussion here which the title was based on "what influenced your choice on the casino you are using." Some people said they like casinos with zero withdrawal fee and some people also said they like a casino with 24hrs active support, and more demands.

What actually gave me more concern and also lead me to open this thread is two question, which are;

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

I think a lot of it is just personal preference of how a company wants to run their business.  Some of it (like the lack of support) is probably related to them being a smaller business that hasn't grown to the point they can hire additional help for players yet.

For me, the biggest difference between casinos is peace of mind that your funds are safe and if you win you will be paid.  That's why I tend to use the biggest, Stake.  I've never had any issues and don't see many issues on the forum.  No need to go searching around when the biggest and best is reliable.

[yahoo62278]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino. I know we have had a discussion here which the title was based on "what influenced your choice on the casino you are using." Some people said they like casinos with zero withdrawal fee and some people also said they like a casino with 24hrs active support, and more demands.

What actually gave me more concern and also lead me to open this thread is two question, which are;

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Thanks for your response.

I think anyone worried about paying a fee for a wd probably shouldn't be gambling. Most of the time the fee is less than $5 so really it's not enough to care about. Would it be nice if there was no fee to wd? Sure, but it's not gonna discourage me from gambling on trusted platforms if there is a fee.

[Mindyspace]

In a way, in practice, withdrawal fees are just another way to exploit the player. If some casinos manage to operate without charging, it proves that it's not as impossible as we imagine; it's just a matter of business model choice.

Regarding 24/7 support, I agree that it's expensive, but for companies that make millions, that seems more like an excuse than a justification. Poor customer service usually indicates that the casino doesn't prioritize long-term retention. 

[snipie]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

Well it depends from which angle we are seeing this. All services, whether it was gambling related or not, including Amazon for example, ask people to buy to get their boxes and they offer free delivery when you pass a fixed amount.
For gambling services, some people may abuse the free withdrawal to send small amounts of money that the fees became higher than the withdrawal amount and increase the load on the service. It depends obviously from the coin used and the minimum withdrawal.
I like services who offer free withdrawals whether it was instant or grouped so might take few hours to receive.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

I believe it is related to efficiency. What's the point of paying someone for many hours to respond for a person or two so they limit the timing to match the peak of activity of the service.

[liuka]

1. As with business models in other sectors, some cost extra, some are free, but they still have loyal customers because of one or two other advantages that can't be found elsewhere, so we can't expect all casinos to withdraw for free.


2. Providing 24/7 active support will make casinos think hard, because of course by doing this step they will definitely incur additional costs again. Perhaps only casinos that are well-established and have been operating successfully for many years may be able to provide this level of support on a consistent basis.

[mcdouglasx]

It's all about balance. For a casino, it's great to keep its customers/users happy, but like any business, it needs a stipulated profit margin. I want to believe this is considered beforehand, and they sit down and discuss how to manage their money. If a casino can afford to offer generous bonuses as incentives, it probably has to offset this by either charging for withdrawals or reducing customer service.

So it's very simple: it all depends on what you consider best for your choice, because nowadays it's very difficult to find everything you want in one place.

[Odogwu-Blockchain]

Why would a gambling company be making withdrawal fee to be free when these are needed to run the company expenses including the staff payout, you can't be aiming at players losses to be used for running the business, what if a player wins bigger amount that will let a company go bankrupt, don't you think funds off the withdrawal fee be used to support?

Already, onchain blockchain transaction needs fee for confirmation, so it's of no benefits for a startup casino to pay for fee, except a casino platform that had gained ground to volunteerily pay for fee.

[uneng]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

If there isn't withdrawal fee, customers will cashout any sums of money, meaning there will be much more money leaving the casino in a daily basis. When the casino imposes fees, they restrict withdrawals, as gamblers won't cashout funds deliberately, rather they will try to accumulate a bigger amount of money first before withdrawing. And the more they try to accumulate, more likely it will be that they lose funds before reaching their goals.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Because they don't value transparency. It's easier to run a business when you don't owe explanations to customers.

[Doan9269]

On some casinos, withdrawal is free of charge, there's no fee attached to your withdrawal and that's really so cool. It's something that every casino should adopt because it influences the choice of customers when they want to select a new casino.

Honestly it is more important that we see casinos making this happened that they allowed for zero withdrawal fees for their users, i have seen a number of casinos that don't mind making this free to do, while some charges less than $1 and some can even charges more than $1 and as much as $5 or more as transaction fee, but to be sincere, it is more important that they see that gamblers will prefer to stay more put on the platform that permits for a zero transaction fee.

[salad daging]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

This may be a matter of business because the casino itself will continue to seek profits from anywhere including withdrawal fees charged to players, even though the casino has a large income, the expenses for operations are just as large.

Actually this reason is uncertain which one is accurate, casinos have their own reasons for withdrawal fees.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Doesn't almost every crypto casino have 24/7 support now? Every time you ask for support they will answer.
It is common for casinos to have CS workers with shift hours according to their zone.

[Lida93]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.  

Why do business owners like to add interest on all the goods they sell in their store when they are already making enough profit from other supplies? All profits add up to what the casinos are considering as revenue.

Some casinos consider it not to be relevant and decide to settle the fee themselves since it's just a little, while others still want to profit from it. There is a casino that has a record of making millions of dollars from withdrawal fees on a yearly basis.

If the op is not comfortable with using casinos that demands withdrawal fees  then that's not an issue as he can use those others that don't demand fees for withdrawal. It's still part of a market strategy to attract customers when the customers reviews that in casino A withdrawal fees ain't demanded as it's done with casino B.

For me it's mostly about the casino reputation and the quality of service I get from a casino.

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?  

Most casinos, if not all, have auto-reply bots on their live support, which they can all afford, but to get a real-life agent costs money. They will only go with the one they can afford, so we see the need to add more helping hands while those who consider it not to be relevant are still there to cut down costs by reducing the manpower. It's about the cost and what the casino considers important.

Every business owner wants to maximize profit and curtail losses and by using "auto-reply bot" which meets support provisions to a  remarkable extent and at same time reduces cost for casinos.

[Ayers]

1: Why do some casino likes to add withdrawal fees meanwhile they are already making huge profit from customers losses? Is it that the withdrawal fee is too big that they can not just spare it for the customers?  There are other casinos that doesn't have withdrawal fee, why can't they be like them.

Do you know why some casino charge fee? In fact they have their own cost associated with payment processor, bank and currency conversion. So they pass the cost burden on to player instead of taking it on themselve. Sometime they impose fee or limit to prevent repeated small withdrawal, forcing player to keep their money on the site

On the other hand casino  that do not charge withdrawal fee either make big profit through slot or game to cover the cost or they take the cost on themselve to attract player

2: Why do some casino not have active support that can be available 24/7, is it that it is very expensive to add such a feature to their casino? Is there a better reason for them not to have active support?

Also my opinion about non stop support is that it is quite expensive for small operator. Keeping agent around the clock is a huge expense, so small casino usually hire people during peak hour. On the other hand large site have a lot of traffic so they can provide non stop chat support, so that if there is a payment problem it can be resolved quickly and player can be retained. As a result overall peoples trust increase and the amount of deposit increase

[xbetz.io]

Withdrawal fees usually come down to operational structure rather than profit alone. Some casinos batch withdrawals on-chain and absorb costs, others pass variable network or processing fees to users. It often depends on volume, payment methods, and internal risk controls. As for 24/7 support, it’s less about willingness and more about scale. Smaller operations may rely on ticket-based systems while larger platforms can justify round-the-clock live support. From a user perspective, transparency matters more than the specific model.