The announcement thread isn't satisfying to me; more details could be added on the announcement thread instead of posting on another post. So users could read all the information just from your announcement thread; otherwise, they would have to look on the other posts. So I will advise hiring some professionals from the forum to create an attractive announcement thread. Announcement thread looks like a screenshot right now.
I have tried to visit your website from your post since your design seems not clickable to me. But even waiting longer, I failed to browse since it hasn't opened. Not sure either if it's my network issues or your website issues; hope you will look at this. Regarding KYC, it seems other members quote about the concern. Most likely your platform isn't a true KYC platform since you may ask it for some reason. So I won't call it a true 'no-KYC gambling platform'.
However, welcome to the forum.
Just use the promo code and enjoy the spins!
We’ll be bringing more exclusive offers soon, good luck.
It's good you have various promos. But make sure you aren't posting in a row, it's against forum rules. You have to encourage users to engage on discussion, so your thread will be more visible.
Thanks a lot for the detailed feedback, really appreciate you taking the time to check everything out.
You’re right about the announcement thread, we’ll work on improving it and making sure all the important info is in one place and presented more clearly. Also noted on the design part, we’ll definitely try to make it look more professional.
Regarding the technical issue, thanks for flagging it. That definitely shouldn't be happening. We'll pass this to our tech team immediately and investigate the SSL/loading problem. If you don't mind, could you also let us know your device/browser or approximate time when this happened? It would help us identify the issue faster.
I was on my desktop device (PC) when all this happened. Using chrome to surf the internet. Then I noticed the site wasn't loading up properly or rather very slow and after a little while I encountered this ssl error. So I switched back to firefox to see if it's a browser thing, but it wasn't. Firefox was also showing the same result, meaning the problem originated from your end. As for the time of this issue I can't remember but it was when I made my initial complaint (you do the math when I posted my reply).
P.s: my internet connection was fine, I checked..i could see other stuff...
Thanks a lot for the detailed info, this really helps.
We appreciate you checking across both Chrome and Firefox, that definitely gives us a clearer picture that it wasn’t browser-related. Also noted on the timing, we’ll match it with our logs from around when you posted your reply
Op you are welcome to the forum. Your ANN thread is okay and the casino. Op you need to add the link of the website to the announcement thread image so that people can click on it and it will navigate them to the website. I they to click the image to navigate but it is not working. And also make the link boldly in the second post so people can see it clearly.
Thanks for the welcome and for the helpful suggestion,
Good point about the clickable link, we’ll update the announcement thread to make sure the website link is clearly visible and easy to access. Also noted on making it more prominent in the second post.
Appreciate you trying it out and pointing this out to us 🙌
I am currently testing this casino. Unfortunately, by taking the welcome bonus, you can only play in 20 slots from the bonus wager tab. Unfortunately, you also cannot cancel the bonus yourself, so I wrote to support and am waiting for the cancellation.
Thanks for testing the casino and for your feedback, really appreciate it.
Regarding the bonus wagering, there is currently a selected group of games available in the wager tab. That said, we agree it’s a good practice to expand the selection, and we’ll definitely look into increasing it.
As for bonus cancellation, automatic cancellation can sometimes create issues, which is why at this stage it’s handled via support. Once you contact them, the bonus can be canceled immediately, as long as it hasn’t been used yet (no gameplay with the bonus balance).
We appreciate your suggestion here as well and will definitely consider improving this process going forward.
Thanks again for sharing your experience!
Hello everyone,
As promised, we’ve prepared a special bonus exclusively for forum members 🎁
Link: glorbet.com
🎯 Promo Code:
BT20🎰 Game:
Release the Kraken 2🏢 Provider:
Pragmatic Play🎁 Bonus: 20 Free Spins
🔄 Wagering: x30
💰 Max Win: $250
Just use the promo code and enjoy the spins!
We’ll be bringing more exclusive offers soon, good luck.
Good to see you prepared a bonus for the community, it is very commendable, and I have already gotten a fair share of it, and it was a good experience, though, as I got some good winnings.
Whenever I click the profile option, it does not stay up for a second, it goes back to the home view, which I have been trying to access for some time now. Also, the verify email sent has no link that one can click to automatically get verified, and I see it was sent with a code, which I have been trying to check out on the website via my dashboard or profile to see where I can input the code, but nothing is coming up. These are my observations in the course of using your casino, and it would be nice if it were attended to with immediate effect to prevent players from complaining much about your platform.
Thanks a lot for the detailed feedback, and really glad to hear you enjoyed the bonus and had a good experience with it.
Regarding the issues you mentioned:
The profile section definitely shouldn’t be behaving like that, we’ll pass this to our tech team and investigate it as a priority.
About the email verification, thanks for pointing this out as well. At the moment it’s code-based, but we understand it’s not very clear where to enter it. We’ll review this flow and work on making it more user-friendly.
Really appreciate you taking the time to share these observations, it helps us improve the platform and avoid issues for other players as well. If you notice anything else while using the site, feel free to let us know anytime.
