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Author Topic: Betcoin.ag scam 1100$  (Read 84 times)
betSerb (OP)
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June 16, 2026, 12:32:53 PM
Last edit: June 16, 2026, 09:14:24 PM by betSerb
 #1

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Hello everyone, I want to warn you about fraud.

I registered with this bookmaker about a week ago, as I found information about betcoin.ag on a very well-known resource with an incredibly high reliability rating.

I deposited about $150, lost it, then lost some more, and then more—a total of about $700. Then came a winning streak, and I recovered my losses, bringing my balance to about $1,150 (including my $700 deposit). To avoid losing everything, I decided to withdraw $600. Smiley

And then, everything happened as standard, just like what is repeatedly described in complaints online... The withdrawal transaction was pending for 5 hours, so I wrote to support. Silence. At night, they sent a message saying I was required to complete KYC within 60 minutes. Obviously, they were hoping I would be asleep, but I was ready and completed the KYC.

After that, there was silence. In response to my second inquiry, they replied that they were checking something and would contact me later... Then my account was blocked. I wrote several more emails, and a day later, they replied that I am a "sports betting abuser," my account is blocked, and an investigation is underway to understand the full extent of my violations...

At first, I didn't believe it, but then I started carefully studying the reviews, disputes, and behavior of betcoin.ag.

I wrote a review on Trustpilot in the hope that they would reply and explain the reason for the blocking, but they flagged my review. However, I passed KYC on Trustpilot, and my review was reinstated. Yesterday, they filed a complaint claiming I was not their client. Trustpilot withdrew my review for the second time and asked me to provide documents, receipts, and proof of interaction with betcoin.ag. But my account is blocked, and I cannot provide screenshots of my deposits. There are many other reviews about them with a 1-star rating that have been blocked—it seems the scheme is working. If this isn't a scam, then what is a scam?

I studied their responses to claims and was surprised—they call everyone fraudsters, threaten people, and blackmail them, saying they will deduct money from any potential deposit refund because of the negative things written about them. In their responses to complaints, they write that they won't return anything because the user complained about them on the internet... You can find their rude replies right here on this forum yourself. If this isn't a scam, then what is a scam?

Generally, blocking an account, and therefore blocking access to payment data, is also a scam. I have read that other bookmakers using Betby simply freeze the bets and the balance until further notice; these guys, however, deny you access to the evidence itself...

And the most disgusting "scam" is their so-called investigations. They supposedly fight against new types of fraud. What could they possibly be investigating? What could they be fighting against? All sports bets go to Betby servers, and the results come from there as well. Their only role in all of this is to accept the deposit and then not return it.

Yes, I admit that it is my fault; I saw their high rating on a respected resource and didn't bother to check further. Do not make my mistakes. Just look deeper—even on this forum, their responses speak for themselves.

P.S. I still have the Betby Secret key in my browser. Has anyone tried asking them directly for information regarding bets and balance? It was explained to me that all the data is on their side, and that Betcoin and other providers only handle deposits and withdrawals. I can't find any information anywhere about this kind of experience—is it worth trying to contact them directly?
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June 16, 2026, 02:57:28 PM
 #2

This does not sound good at all. I knew betcoin.ag as one of the oldest gambling platform around and they even had long running signature campaign in this forum. They have maintained a nice reputation here over the years. But your explanation actually says something else. If this is really happening with a player, regardless of if they are abuser or not, then this is not good. At first claiming you are a abuser, then claiming you are not their customer, giving 60 minutes to complete the KYC, all these things are pretty much red flags.

However, I won't judge them for now. I would love to hear from their official account as well, and then we could come to a conclusion. OP, did you created complaint thread anywhere like askgamblers or casinoguru?

 
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betSerb (OP)
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June 16, 2026, 03:15:44 PM
 #3

I have already created a complaint on Casino Guru, and it began being reviewed today. I also managed to get my review back on Trustpilot; betcoin.ag told them I wasn't their client, but the Trustpilot team asked me for all available proof of my connection to the platform and reinstated my review for publication.

Thank you for your interest in my problem.
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June 16, 2026, 09:03:13 PM
 #4

OP, you mind editing your post to include some proof of what you are claiming?

P.S. I still have the Betby Secret key in my browser. Has anyone tried asking them directly for information regarding bets and balance? It was explained to me that all the data is on their side, and that Betcoin and other providers only handle deposits and withdrawals. I can't find any information anywhere about this kind of experience—is it worth trying to contact them directly?
very unlikely they will give you anything, betby operates on a B2B model, so their client is the casino not you.

I have already created a complaint on Casino Guru
your complaint will probably get rejected as casino.guru doesn't deal with sports betting cases. you should submit one with askgamblers.

whether you got scammed or not, i will hold off on making any judgment until i see what betcoin.ag has to say and read their side of the story.

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bitbollo
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June 16, 2026, 09:09:47 PM
 #5

Where you have received this message about "KYC in 1 hour"?
For sure providing data/proofs on what happens could provide a first help but  I don't think this is a "selective scam" or whatever, probably there was already a "kind of issue" or ... what type of bets you make? Winning streaks in what kind of sport/gambling activity?
I am not surprised they have all in place for avoid these issues...not based specifically to a casino/bookmaker/provider.

 
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betSerb (OP)
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June 16, 2026, 09:32:53 PM
 #6

I have attached screenshots to my first post, which include a copy of the email where they demand KYC verification within an hour. This issue has already been discussed on this forum; another victim has mentioned it before.

There is also a review on Trustpilot where someone describes receiving a verification request in the middle of the night while they were sleeping, and they were subsequently banned for failing to respond in time Smiley

I only ever place bets on baseball, cricket, and esports. I stick to top-tier matches, and I haven't placed that many bets in total yet Smiley

Regarding Betby, I have sought some advice, and it turns out that all bets are processed entirely on their end—the bookmaker isn't involved beyond handling deposits. I plan to gather more information about betcoin.ag and reach out to Betby on X (Twitter) to report this issue and request my betting history and balance. It is honestly quite strange that they have integrated their product onto a site that gets, at most, 50 real visitors per day...
betSerb (OP)
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June 16, 2026, 09:39:43 PM
 #7

OP, you mind editing your post to include some proof of what you are claiming?

Done
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June 16, 2026, 10:14:41 PM
 #8

I have already created a complaint on Casino Guru, and it began being reviewed today. I also managed to get my review back on Trustpilot; betcoin.ag told them I wasn't their client, but the Trustpilot team asked me for all available proof of my connection to the platform and reinstated my review for publication.

Thank you for your interest in my problem.
Casino.guru doesn't really accept sports betting related cases, so it will probably get rejected, as mentioned by Zwei. Betcoin.ag's representative is pretty active here in the forum and does address scam accusations created against them, so you'll probably hear about them soon enough.

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betSerb (OP)
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June 16, 2026, 10:24:35 PM
 #9

My complaint to Casino Guru raises more questions about their platform. It was there that I found betcoin.ag, which they have given an incredible rating.

Of course, it was my fault for not doing my research before making a deposit, but I would like to get a few answers from them regarding the questions I’ve prepared.
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