GhostSwap unresolved swap case — 12.441 ETH (ID 41gf6aamcb79iw8o)

[OrangeFren]

Quick update.

On July 22, GhostSwap requested documents from a third party — I had to ask an acquaintance to confirm the sale in writing and provide their personal documents. They also suggested that documents from my relatives could help the case.

Is this normal? Asking for personal documents and business records from people who are not even customers of the exchange?

I completed my own KYC. I could provide this information to the police if there is an actual case. But GhostSwap has already misled me twice — first with "no KYC," then by denying that HitBTC holds my funds.

To ask for info from the other party of the sale that's the source of your funds - yes that's normal.
To ask for info from just random people unrelated to how you obtained the coins - no. That would be very odd.

Did you get the coins from this acquaintance?

[Benedesuuuk]

Quick update.

On July 22, GhostSwap requested documents from a third party — I had to ask an acquaintance to confirm the sale in writing and provide their personal documents. They also suggested that documents from my relatives could help the case.

Is this normal? Asking for personal documents and business records from people who are not even customers of the exchange?

I completed my own KYC. I could provide this information to the police if there is an actual case. But GhostSwap has already misled me twice — first with "no KYC," then by denying that HitBTC holds my funds.

To ask for info from the other party of the sale that's the source of your funds - yes that's normal.
To ask for info from just random people unrelated to how you obtained the coins - no. That would be very odd.

Did you get the coins from this acquaintance?

No, this acquaintance introduced me to the buyer, and the deal went through later. This acquaintance submitted a written application and attached his document at GS's request (I had to ask him to do so).

But the buyer's phone number has been unreachable for a long time. However, my friend has made various transactions before, and everything always went well

[RedFlix]

@Benedesuuuk
I smell the bad intention. They won't refund you a single dollar. Go to court if you don't have nothing to fear of. OrangeFren is the only side here that can help you.

@OrangeFren
If you can push the case to an advanced stage to find a solution. You hold their money and they need you to be listed in your site despite being a KYC exchange. Do you still think they deserve to be listed in your website after proving they are liars?

@Murat
You ignored the question. Why you don't answer? Your silence says it all.

[LoyceV]

You should have checked the terms before using the website.

@Murat
Did you check the same terms before accepting to manage a campaign promoting Ghostswap as a privacy-first, no-KYC crypto exchange? If NO, then you have a problem. If YES, then you have two problems.

It's starting to make sense: Murat got paid by selective scammer "Ghostswap" to promote their website on Bitcointalk. Murat literally claimed that it's a "No-KYC Crypto Exchange", and now tells users they should have read the Terms so they could have known he's advertising a lie.
This explains why he removed me from his Trust list:

Trust list for: Murat (Trust: +12 / =3 / -0) (242 Merit earned) (Custom Trust list) (BPIP) (created 2026-07-25_Sat_05.18h)
Back to index

Murat Trusts these users' judgement:
1. theymos (Trust: +28 / =0 / -0) (DT1! (62) 14706 Merit earned) (Custom Trust list) (BPIP)
2. OgNasty (Trust: +71 / =3 / -5) (DT1 (-10) 5420 Merit earned) (Custom Trust list) (BPIP)
3. Blazed (Trust: +48 / =1 / -0) (119 Merit earned) (Trust list) (BPIP)
4. OmegaStarScream (Trust: +12 / =0 / -0) (6462 Merit earned) (Custom Trust list) (BPIP)
5. Removed LoyceV (Trust: +32 / =1 / -0) (DT1! (66) 21306 Merit earned) (Custom Trust list) (BPIP)
5. SFR10 (Trust: +16 / =0 / -0) (DT1! (5) 3117 Merit earned) (Custom Trust list) (BPIP)
6. NEW holydarkness (Trust: +6 / =0 / -0) (DT1! (11) 1398 Merit earned) (Custom Trust list) (BPIP)
7. hugeblack (Trust: +7 / =0 / -0) (DT1! (12) 4624 Merit earned) (Custom Trust list) (BPIP)
8. Steamtyme (Trust: +7 / =1 / -0) (1950 Merit earned) (Custom Trust list) (BPIP)
9. shasan (Trust: +23 / =0 / -0) (1464 Merit earned) (Trust list) (BPIP)
10. Little Mouse (Trust: +49 / =2 / -0) (DT1! (9) 3756 Merit earned) (Custom Trust list) (BPIP)

Murat Distrusts these users' judgement:
1. ~alani123 (Trust: +1 / =1 / -0) (845 Merit earned) (Custom Trust list) (BPIP)
2. ~bitbollo (Trust: +18 / =0 / -0) (DT1! (6) 3958 Merit earned) (Custom Trust list) (BPIP)
3. ~SwC_Poker (Trust: +1 / =2 / -1) (55 Merit earned) (Custom Trust list) (BPIP)
4. ~bob123 (Trust: +1 / =1 / -0) (2261 Merit earned) (Custom Trust list) (BPIP)
5. ~imbest (Trust: +0 / =0 / -3) (0 Merit earned) (Custom Trust list) (BPIP)
6. ~wowok (Trust: +0 / =1 / -3) (0 Merit earned) (Custom Trust list) (BPIP)
7. ~blurryeyed (Trust: +0 / =3 / -2) (20 Merit earned) (Custom Trust list) (BPIP)
8. NEW ~JollyGood (Trust: +20 / =2 / -0) (DT1! (17) 1972 Merit earned) (Custom Trust list) (BPIP)
9. ~lovesmayfamilis (Trust: +27 / =2 / -0) (DT1! (30) 5736 Merit earned) (Custom Trust list) (BPIP)
10. ~tomki (Trust: +0 / =0 / -1) (0 Merit earned) (Trust list) (BPIP)

Trust list: backscratchers: users agree, they trust or distrust each other.
Trust list: backstabbers: users disagree, one user trust the other, while the other distrust him.

Source: LoyceV's Trust list viewer.
Get your own Trust list in BBCode at loyce.club/trust.

Unfortunately we are taking a break. You may remove your signatures.

@Murat: I guess you're hoping your earnings continue in the future.

Go to court

Against an anonymous scammer?

Let's check their website (I'm quoting different parts without giving them a backlink):

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GhostSwap is established

If only they'd say which jurisdiction they're in....

GhostSwap is operated by GhostSwap

That doesn't really narrow it down....

[Benedesuuuk]

@Benedesuuuk
I smell the bad intention. They won't refund you a single dollar. Go to court if you don't have nothing to fear of. OrangeFren is the only side here that can help you.

@OrangeFren
If you can push the case to an advanced stage to find a solution. You hold their money and they need you to be listed in your site despite being a KYC exchange. Do you still think they deserve to be listed in your website after proving they are liars?

@Murat
You ignored the question. Why you don't answer? Your silence says it all.

@RedFlix — thank you for your support. I really appreciate it.

I know I could go to court, but in my country crypto is not regulated, so it won't help. I regret not using BestChange — at least there is some oversight there, and they can step in if an exchange misleads users. These "no KYC" listings on platforms like OrangeFren are just for show. They don't actually protect anyone. I'm starting to see that more and more.

What I still don't understand: GhostSwap pretends to solve my case, but refuses to admit that my funds are held by HitBTC. They misled me twice — first with "no KYC," then by denying HitBTC holds my funds. And some people still defend this?

I have nothing to hide. I provided my documents. But I don't know who they are. Who is behind GhostSwap?

[examplens]

I know I could go to court, but in my country crypto is not regulated, so it won't help. I regret not using BestChange — at least there is some oversight there, and they can step in if an exchange misleads users. These "no KYC" listings on platforms like OrangeFren are just for show. They don't actually protect anyone. I'm starting to see that more and more.

This is quite a wrong conclusion to draw. It only confirms that you may not have the best approach to the whole problem.
Like you made a mistake because you didn't do enough research on Ghostswap and potential warranty/escrow conditions in the case of a refund, so you sent a slightly larger amount at once to an "unproven" service. Now you recognise Bestchange as a better alternative, and if you try a little harder, you will see many cases where BC is accused because they preferred to defend the exchanger rather than the user.
Whatever your case ends up being, and I sincerely hope for a positive outcome, you need to learn as much as you can from it.

[Benedesuuuk]

I know I could go to court, but in my country crypto is not regulated, so it won't help. I regret not using BestChange — at least there is some oversight there, and they can step in if an exchange misleads users. These "no KYC" listings on platforms like OrangeFren are just for show. They don't actually protect anyone. I'm starting to see that more and more.

This is quite a wrong conclusion to draw. It only confirms that you may not have the best approach to the whole problem.
Like you made a mistake because you didn't do enough research on Ghostswap and potential warranty/escrow conditions in the case of a refund, so you sent a slightly larger amount at once to an "unproven" service. Now you recognise Bestchange as a better alternative, and if you try a little harder, you will see many cases where BC is accused because they preferred to defend the exchanger rather than the user.
Whatever your case ends up being, and I sincerely hope for a positive outcome, you need to learn as much as you can from it.

Thanks for your comment. Yes, I suppose I'm exaggerating Bestchange's merits a bit right now, but OrangeFren hasn't done anything for me so far either. I could be wrong, but that's exactly how it looks to me.

[icopress]

It's starting to make sense: Murat got paid by selective scammer "Ghostswap" to promote their website on Bitcointalk. Murat literally claimed that it's a "No-KYC Crypto Exchange", and now tells users they should have read the Terms so they could have known he's advertising a lie. This explains why he removed me from his Trust list [...]

Murat Trusts these users' judgement:

5. Removed LoyceV (Trust: +32 / =1 / -0) (DT1! (66) 21306 Merit earned) (Custom Trust list) (BPIP)

This is very similar to another story that happened recently, where LM, as Degen's manager, added a user to distrust list for leaving feedback against Degen.

In any case, they're both now on my distrust list.

[RedFlix]

It's starting to make sense: Murat got paid by selective scammer "Ghostswap" to promote their website on Bitcointalk. Murat literally claimed that it's a "No-KYC Crypto Exchange", and now tells users they should have read the Terms so they could have known he's advertising a lie. This explains why he removed me from his Trust list [...]

Murat Trusts these users' judgement:

5. Removed LoyceV (Trust: +32 / =1 / -0) (DT1! (66) 21306 Merit earned) (Custom Trust list) (BPIP)

This is very similar to another story that happened recently, where LM, as Degen's manager, added a user to distrust list for leaving feedback against Degen.

In any case, they're both now on my distrust list.

He deserves a negative rating for the same reason as Ghostswap. They cooperated to sell a big lie. I can be sure that many users believed that lie without checking the truth about the KYC because they believe in the Murat's green trust history. Murat sacrificed his reputation.

[babo]

I'm reading this now after a really shitty weekend
Sorry, I'll take care of it too. These things are quite unacceptable. It makes me sad to see people who accept bribes for a few cents, putting other people in danger.
it's very sad, it really indicates moral poverty..

[examplens]

Thanks for your comment. Yes, I suppose I'm exaggerating Bestchange's merits a bit right now, but OrangeFren hasn't done anything for me so far either. I could be wrong, but that's exactly how it looks to me.

If nothing, OrangeFren immediately excluded them from monitoring. In BC, it goes much more slowly or rarely happens, and your case would not have much effect on their position there.
I don't agree with OF's policy to withdraw funds from escrow only if the swap was done through their platform, but Ghostswap certainly loses by being delisted from one of the most popular aggregators

[Benedesuuuk]

Quick update — still no answer from GhostSwap. They said they would review the documents, but it's been quiet since then.

I've also filed a complaint with the Hong Kong SFC regarding HitBTC's unlicensed activity (not sure if it will help, but I had to try).

If anyone has any other suggestions on what else I can do, I would be very grateful. Still waiting for a real resolution.

[mikeoneal]

Quick update — still no answer from GhostSwap. They said they would review the documents, but it's been quiet since then.

I've also filed a complaint with the Hong Kong SFC regarding HitBTC's unlicensed activity (not sure if it will help, but I had to try).

If anyone has any other suggestions on what else I can do, I would be very grateful. Still waiting for a real resolution.

I'm not sure it will work. The main party responsible here is GhostSwap, which advertised itself as a non-KYC service on this forum. If they accepted the transaction and then required KYC afterward, it feels like a KYC trap.

[Benedesuuuk]

GhostSwap keeps posting educational threads on X about privacy and non-custodial swaps. Meanwhile, my case is still unresolved.

I already posted on X and tagged them, asking for a public answer. No reply so far.

If anyone here has an X account and feels like asking them a polite question — like "on what basis are the funds being held?" — feel free. Maybe they'll answer publicly.

Just a thought. Would be interesting to see.

[examplens]

GhostSwap keeps posting educational threads on X about privacy and non-custodial swaps. Meanwhile, my case is still unresolved.

I already posted on X and tagged them, asking for a public answer. No reply so far.

If anyone here has an X account and feels like asking them a polite question — like "on what basis are the funds being held?" — feel free. Maybe they'll answer publicly.

Just a thought. Would be interesting to see.

At the same time, they stopped being active on the forum.
I gave them a little boost on X
https://x.com/PromoCrypto/status/2082790674089292021?s=20

[Benedesuuuk]

    @examplens — thank you again for the support. My post is here if anyone wants to see it: https://x.com/Benedysiuk9898/status/2082737675098816938?s=20

[JeromeTash]

Still I expect ghostswap will solve this problem with their liquidity provider and release the funds.

How unfortunate. I expected you to use the same amount of energy you used while looking at other cases like this one
I mean, first of all, they lied about some things, and now the issue hasn't been resolved, has it?

You should leave a tag and support the flag. Show us that you are impartial  

At the same time, they stopped being active on the forum.
I gave them a little boost on X
https://x.com/PromoCrypto/status/2082790674089292021?s=20

I think they deleted the tweet you quoted.

[examplens]

I think they deleted the tweet you quoted.

Here I made a new one quoting their pinned post. If they continue like this, they will delete the entire history on their X account 

https://x.com/PromoCrypto/status/2082823270638801260?s=20

[Benedesuuuk]

I think they deleted the tweet you quoted.

Here I made a new one quoting their pinned post. If they continue like this, they will delete the entire history on their X account 

https://x.com/PromoCrypto/status/2082823270638801260?s=20

@examplens — thank you again for your support. I also posted a thread on X tagging the domain registrar @namesilo regarding ghostswap.io. Let's see if they respond.

P.S. If anyone has any other legal suggestions on where else I can file complaints, please let me know. I'm open to any advice.

[Zwei]

I also posted a thread on X tagging the domain registrar @namesilo regarding ghostswap.io. Let's see if they respond.

namesilo won't do anything sadly. i have reported some scam phishing domains not long ago, and they told me it was a copyright issue, they are a joke.

P.S. If anyone has any other legal suggestions on where else I can file complaints, please let me know. I'm open to any advice.

not exactly what you are asking for, but see if you can get them blacklisted by metamask, you can ask for a blocklist addition here: https://github.com/MetaMask/eth-phishing-detect/issues?q=is%3Aissue%20label%3A%22blocklist%20addition%22
you can also report shostswap to google safe browsing: https://safebrowsing.google.com/safebrowsing/report_phish/

maybe that will help motivate them a little bit.