AI dealers — the next big change for online casinos?

[TheUltraElite]

For online casinos it’s already a thing; it’s no longer something they have to think of integrating. Some of them are already using this technology. When you are playing blackjack, sometimes once you join the table, you hear the AI voice welcoming you; it’s programmed, but the only place where it might not be easy to replace a human dealer is in physical casinos, as some will find it weird to see a humanoid attending to them at the table.

Definitely going to put off a large chunk of people. Everyone is used to computers dealing the cards, people want to see it go on live, its a niche genre and and there are quite a few players who are regulars at the live dealers tables who have their favorites among the dealers.

Having a human interaction at the casinos is also a big reason certain people go there. If they cannot go for the physical casino then the live dealing is the next thing available to them.

Besides a lot of people whose livelihood depend on these professions will be going out of service which is a bad thing.

[angrybirdy]

At first I thought: no way. The human dealer experience is the whole point of live casino.

But AI dealers are improving fast, they can talk, remember players, react, and create a more personalized experience 24/7.

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

Artificial Intelligence will keep getting better rapidly and we all know that we cannot stop its progress... However that does not mean it should take over every task that humans do. While Artificial Intelligence can do things four times faster but the fact is it does not have real feelings, awareness or personal experiences. It can pretend to care but ai cannot really understand people the way humans do. For example, many casinos in our country still hire human casino dealers because many players like talking to a real person. The trust, being real and connecting with humans are part of the fun and helps them to lessen the stress and tension they feel. Artificial Intelligence can make things more efficient, but that doesnt mean that every job should be measure on how fast it gets done. In some cases Artificial Intelligence should be seen as a tool only that will helps people not replaces them.

[Kelward]

AI will definitely be replacing humans in the future in this aspect and casinos will be more than happy to integrate this into their business because it save them cost. But if I'm given the option to chose, I will still go with human dealer. I have not seen the need to add AI in my gambling, I still prefer to do it humans for several reasons especially originality. Although in the future I might change my mind because there is just so much that can be achieved perfectly with AI.

Every businesses are profit oriented and I'm sure that if AI dealers in casinos catches on the casino owners would be happier because it'll save them cost, aside from maintenance AI doesn't ask for salary or incentives from their owners unlike human dealers who have financial needs. Most of us would rather deal with human dealers in casinos because the interactions are real and we would feel awkward if a machine is interacting with us like it has feelings, it won't be authentic. But change is constant, if AI dealers becomes dominant in casinos gamblers will gradually blend and get used to them, technology is reaching a level that we just blend and accept innovations that are placed before us.

[libert19]

...this whole AI dealer thing feels more like marketing than something players asked for.

This is what I feel about AI inclusions in every industry too, it's like they want to get on AI hype train than there being actual need of it.

Having a human interaction at the casinos is also a big reason certain people go there. If they cannot go for the physical casino then the live dealing is the next thing available to them.

That's a good one. In nations like ours, physical casinos are unavailable or only available in few states, so live dealers at online casinos help a bit with feel, albeit no real substitute really but with AI dealers, this 'bit' will be lost as well.

Besides a lot of people whose livelihood depend on these professions will be going out of service which is a bad thing.

That's true but look at this  

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

Well at least those aren't exploited for that work, so i don't care.

[Awaklara]

Artificial Intelligence can make things more efficient, but that doesnt mean that every job should be measure on how fast it gets done. In some cases Artificial Intelligence should be seen as a tool only that will helps people not replaces them.

That's if we look at it from a casino user's perspective. But from a business standpoint, efficiency is really important. Maybe it's not just related to casino businesses; I think many sectors could be replaced by the role of AI. 
Right now, we still feel the warmth of being greeted or talking to real people. But in the future, with a more advanced generation, we might ignore things like that.

[maydna]

AI can replaces human live dealers if the technologies release so that will reduce the cost to hire human. That will a choice for gamblers whether they prefer a real person or AI but some gamblers prefer to see a real person.

I don't know if the dealer replace by AI especially the interaction between dealers and gamblers. It needs more to integrate AI into casino systems so that need time.

Although AI grows far today but that will not happens so soon.

[qurbanshah02]

AI can replaces human live dealers if the technologies release so that will reduce the cost to hire human. That will a choice for gamblers whether they prefer a real person or AI but some gamblers prefer to see a real person.

I don't know if the dealer replace by AI especially the interaction between dealers and gamblers. It needs more to integrate AI into casino systems so that need time.

Although AI grows far today but that will not happens so soon.

At present, there is the most advanced technology in the world, but we do not yet have the development that we can trust AI to run casinos because casino running is done with a lot of attention and right now AI, which is also advanced AI, is not capable of it, but for the next few years it can replace it and only those casinos will do this who do not want to increase their budget too much.  Some casinos will prefer AI, but when they realize that this work is not being done properly, they will start giving priority to people.  AI can also give them good ideas, but the way money goes from one side to the other will become difficult for them.  This will happen to some extent because it can also be an experiment due to which some casinos will take the path of AI.  It takes a few years because AI is much better than us in terms of knowledge but it is not ready for a large system.

[davis196]

At first I thought: no way. The human dealer experience is the whole point of live casino.

But AI dealers are improving fast, they can talk, remember players, react, and create a more personalized experience 24/7.

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

I think that the players would most likely have the option to choose between AI dealers and human dealers. Most crypto casinos would prefer AI dealers, because they are cheaper, but the big crypto casinos are going to keep their best human dealers and gradually add AI dealers in order to optimize costs. The fact that an AI dealer can "create a more personalized experience" seems funny to me. What do you mean by "a more personalized experience"? The AI dealer would talk to you as if you are an old friend or something? I usually stay away from live casino games and I totally don't care if the dealer is AI or human. I'm not a social and extroverted gambler and I don't talk to other gamblers and the dealer while I'm gambling.

[Aanuoluwatofunmi]

Will AI replace live dealers, or will players always prefer a real person?

When it's all about customer service experience, what's the player needed is you really human interaction and not a bot, we all have to be honest on this, when it comes to making analysis and getting some information and statistics about gambling or any sport of interest, we already know that AI could best be made applicable on this manner, both the use of AI and human interaction and mostly needed in gambling and it must be made applicable to where fitted accordingly.

[Smartprofit]

AI dealers are our future. There's no escaping it. Artificial intelligence is gradually permeating every aspect of our lives. Whether we like it or not, there's no way to fight it. So, I agree that in the future, rich people will play with a real dealer, while the poor will be content with an AI-powered dealer substitute.

I've been playing live tables for years. So I can say from experience that AI will never be able to match the experience of real dealer.

you know way?

Because gambling is not just about game, half of it is feeling and interaction with people. Just imagine sitting at blackjack table at 2 am, and dealer jokingly pokes you because you split a ten, that's part of entertainment.

AI may be able to act funny but it won't be able to understand atmosphere of the room. It won't be able to give you that side eye when you're on tilt. It won't be able to celebrate with you as sincerely as real dealer would when you win few big in a row.

Unfortunately, I don't have this experience, but I readily believe you! 🙋

As a student, I often played poker and other gambling card games with friends. It was a lot of fun! I also don't think AI can fully replace real-life communication in gambling.

However, trends are trends... One way or another, over time, real-life communication in our lives is becoming less common than communication in the virtual world (with virtual interlocutors and AI). For example, in practice, I've begun meeting with friends less often and working more with my smartphone and laptop (online). Therefore, I'm confident that AI dealers will become widespread. Yes, people will be unhappy at first, but over time they'll get used to it... As for the new generations of players, they will no longer have first-hand experience playing with a live dealer (which means they won't be able to compare and be upset that the former wonderful atmosphere of the game is forever lost).🤷

[tread93]

At first I thought: no way. The human dealer experience is the whole point of live casino.

But AI dealers are improving fast, they can talk, remember players, react, and create a more personalized experience 24/7.

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

Wow, this is really quite the development, I hadn’t really considered an “AI Dealer” before. Although I have to admit that I am in no way surprised that people have created this to use for their benefit in betting markets. I wonder how long it will take for the AI bots to create more dealer traffic than actual human dealers.

[masulum]

AI dealers may seem fair, but in my opinion, they are not a suitable replacement for human dealers. As far as I know, some dealers are often idolized by gamblers, whether for their facial expressions, smiles, or body language. I know AI can have that too, but it won't be as natural as a human, and a gambler that playing in a casino with an AI dealer might feel like something is missing in every game. As we know, gamblers are also looking for entertainment, and dealers are part of that entertainment. If AI were to replace dealers at their favorite casinos, a gambler who don't like this decision, I think those who retain human dealers would be the preferred choice for them.

[Cointxz]

But AI dealers are improving fast, they can talk, remember players, react, and create a more personalized experience 24/7.

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

As live game player mostly on blackjack, the main reason I keep playing live games version over house game is to have a human interaction while gambling because it’s close experience on playing on real casino.

Why will an online player will choose a downgrade version which is an AI over a real dealer which is the most preferred experience of every gambler.

If I will have a choice I will choose physical casino experience. The problem is it’s too hassle to play in there on my case.

[swogerino]

At first I thought: no way. The human dealer experience is the whole point of live casino.

But AI dealers are improving fast, they can talk, remember players, react, and create a more personalized experience 24/7.

Will AI replace live dealers, or will players always prefer a real person?

Curious what the Bitcointalk community thinks.

I don't know but some casinos I have used in the past removed the concept of a suit and tie dealer to using bikini dealers to try and make more people join them to play. I doubt AI can offer that real experience of talking to someone who may look beautiful to the eyes of male players because let's face it, male players are always the majority in such environments. AI may be better to casino costs but I doubt a true established casino would mind such costs when they are having a lot of players playing there.

[Somegory]

I am sure that I've read about this somewhere I don't remember where is all, AI dealers are already a thing in 2026, they promised no human errors and fatigue, they are available 24/7 on computer driven games.

Unfortunately I am not a fan of those games, roulette, Baccarat, Blackjack, these are not the types of games I play or what to have anything to do with, I would rather spend my free times with football bets or slots games.

The future of gambling is AI welcoming, it should and will work but all for the casino itself not for gamblers, the risks of losing money still stands, protect yourself as a gambler, always.

[Porfirii]

I am sure that I've read about this somewhere I don't remember where is all, AI dealers are already a thing in 2026, they promised no human errors and fatigue, they are available 24/7 on computer driven games.

Unfortunately I am not a fan of those games, roulette, Baccarat, Blackjack, these are not the types of games I play or what to have anything to do with, I would rather spend my free times with football bets or slots games.

-snip-

I also prefer other games rather that these ones with dealers, but AI it could be extrapolated to a lot of activities. It doesn't make much sense nowadays, but in the future AI players could play the matches of tomorrow. And more and more casinos have now entrusted AI with their customer service, But I think I'm going a little off topic.

[OgNasty]

Will AI replace live dealers, or will players always prefer a real person?

Seems like a no brainer to me.  Cheaper than a human dealer and any tips would go directly to the casino.  I think it could even provide players with a better more tailored experience.  I'm not sure if the tech is quite ready for it yet, but I'm sure it'll get there.  I know I am not a fan of AI customer service at the moment, but again, it seems to be an idea whose time has come.

[Sim_card]

I don't care who deals with me on live casino as long as my complain is solved without wasting much time, I'm cool with it. I can only prefer a human to deal with me when I'm using a physical casino. AI is making life more easier nowadays and I wouldn't be surprised if we see the best from AI in the future.

[sompitonov]

Seems like a no brainer to me.  Cheaper than a human dealer and any tips would go directly to the casino.  I think it could even provide players with a better more tailored experience.  I'm not sure if the tech is quite ready for it yet, but I'm sure it'll get there.  I know I am not a fan of AI customer service at the moment, but again, it seems to be an idea whose time has come.

I also believe the advent of AI is bringing changes to many areas of our lives, and gambling is no exception. Of course, tips will go to the casino's balance sheet—it's simply an additional cash flow that will improve the company's financial performance. However, at the same time, tips may be similar to each other; they'll likely be programmed with different behavior patterns, either increasing vigilance or playfulness. However, when players lose, they won't be in the mood for jokes. I'm even certain that in five years, we'll almost certainly see human dealers, and this will be an exception to the standard rule.

[Alex077]

AI will definitely be replacing humans in the future in this aspect and casinos will be more than happy to integrate this into their business because it save them cost...

Every businesses are profit oriented and I'm sure that if AI dealers in casinos catches on the casino owners would be happier because it'll save them cost, aside from maintenance AI doesn't ask for salary or incentives from their owners unlike human dealers who have financial needs...

I really think that in the long run, AI will definitely play a much bigger role in online casinos, especially where it can help reduce costs and automate services for gamblers.

But I don't think gambling is only about saving money on staff. Many gamblers choose live casinos because they enjoy interacting with a real person.  A live dealer makes the whole experience feel more real. They create an atmosphere and interact with players naturally, and that's something AI still can't fully imitate. Most likely, over the next few years we won't see people disappear from online casinos completely.
In the end, it'll all come down to personal preference. Some players will probably choose maximum automation, while others will still prefer the old-fashioned way of sitting at a table with a real live dealer.