Scammed by a Bitcoin casino - Betco.ag

[Blade922]

Hey guys

Word of warning
Stay away from betco.ag

I deposited via crypto there and  I won $29.8k usd there on live roulette. I had it on Authority from their management it was okay to use a VPN earlier in the year.

Recently I played without a vpn and won around $15k kept it in my balance then proceeded to play pragmatic play using a VPN as it wasnt allowed in my location, I hit on one spin $14.9k and got my balance up to $29.8k usd. Tried to withdraw, they kept me on hold for weeks to tell me the software provider was carrying out a review of my win, I think it was an excuse by Betco.ag to try void my winnings anyway they can. I should have at least got half of my winning if not all won fairly.

They completely depleted my balance and now ignoring emails and live chat for me.

I guess its a learning curve. Posted on trust pilot still gotta update the review  with the final  outcome. But yeah stay well away. Posted on a few of the casino forums too.

[BlackBoss_]

Hey guys

Word of warning
Stay away from betco.ag

I deposited via crypto there and  I won $29.8k usd there on live roulette. I had it on Authority from their management it was okay to use a VPN earlier in the year.

Recently I played without a vpn and won around $15k kept it in my balance then proceeded to play pragmatic play using a VPN as it wasnt allowed in my location, I hit on one spin $14.9k and got my balance up to $29.8k usd. Tried to withdraw, they kept me on hold for weeks to tell me the software provider was carrying out a review of my win, I think it was an excuse by Betco.ag to try void my winnings anyway they can. I should have at least got half of my winning if not all won fairly.

They completely depleted my balance and now ignoring emails and live chat for me.

I guess its a learning curve. Posted on trust pilot still gotta update the review  with the final  outcome. But yeah stay well away. Posted on a few of the casino forums too.

Please move your thread to a relevant board for your purpose.
Scam Accusations board.

Spend your time to read this Important Guidelines & Procedures Before Posting Scam Accusations and use the recommended format, edit your post to include information for your scam accusation thread.

After that, if you want further support from community, you can post in another thread about your case.
(LIST) Scam Accusation Cases Against Betting Platform on The Forum (v.2.26.7.1)

[The Cryptovator]

They completely depleted my balance and now ignoring emails and live chat for me.

I guess its a learning curve. Posted on trust pilot still gotta update the review  with the final  outcome. But yeah stay well away. Posted on a few of the casino forums too.

The thread should move into the scam accusation board from the Bitcoin discussion board. Hope the moderator will handle this. According to you, your balance went to zero? And they are also not responding. Have you abused their system somehow? Also, could you follow the scam accusations standard from the pinned post? It will help you to get the solution.

However, where have you raised concerns? What does mean casino forums? Are you referring to casino mediators? Then have you raised concerns on AskGambler and Casino Guru? If not, then you may proceed there, and probably the casino will have to comply with them. The forum isn’t a mediator and can’t do much for you except draw attention from the casino if it exists on the forum.

For your info, you haven’t shared your username. So how would the team work on your issues?

[CryptoBuds]

I had it on Authority from their management it was okay to use a VPN earlier in the year.

If Betco's support or management really allowed you to use VPN, then there shouldn't be such problem, imo.

Well, do you have any evidence regarding this? such as a screenshot of that email, live chat or ticket number, please share it. Because Betco's current Terms of Service clearly states that use of VPN or location masking software is prohibited. And it can even lead to account suspension. So if they have given you exceptional permission in writing before, then they should explain it.