SCORAS UPDATE — FINAL MIGRATION & IMPORTANT ACCOUNT INFORMATION
Quick update for everyone waiting for the new SCORAS platform.
We currently expect to take SCORAS
offline in approximately 16 hours for around 3 hours while we perform the final migration and activate the new system.
EXPECTED MAINTENANCE START
Wednesday, August 26 — approximately 08:30 GMT / UTC
12:30 PM UAE / Gulf Standard Time (GMT+4)
Expected downtime: approximately 3 hours
We will make another announcement before the maintenance actually begins.
We originally expected to complete the migration today, and initially even yesterday, but we made the decision to delay it.
The reason is very simple:
We would rather delay the update than push a new platform live before we believe it is 100%, 100%, 100% ready.
This is a very large migration involving a huge amount of changes both visually and behind the scenes.
We know a lot of you have been waiting for the update, and we really appreciate the patience.
IMPORTANT — YOUR EXISTING ACCOUNT HAS ALREADY BEEN TRANSFERRED
We want to make this extremely clear so there is no confusion when the new platform goes live:
ALL EXISTING SCORAS ACCOUNTS HAVE BEEN TRANSFERRED TO THE NEW PLATFORM.
You do
NOT need to create another account.
When the new platform goes live, existing users will simply need to
reset their password before logging into the new system.
Your account has been migrated — the password reset is required as part of moving everyone securely onto the new platform.
DO NOT CREATE A SECOND ACCOUNT BECAUSE YOU CANNOT LOG IN WITH YOUR OLD PASSWORD.
Simply use the
Forgot Password / Reset Password function and create a new password for your existing SCORAS account.
We will also have support available to help anyone who experiences problems accessing their account after the migration.
WHAT TO EXPECT AFTER LAUNCH
We're doing everything possible to make the transition smooth, but we also want to be realistic.
With an update and migration of this size, there is always a possibility that some bugs only become visible once the platform is operating with real users.
If that happens,
our team will be monitoring the new system closely and fixing issues as quickly as possible.Please report anything unusual you notice.
- Small visual issue? Tell us.
- Something not loading correctly? Tell us.
- Account information looking wrong? Tell us.
- Bonus issue? Tell us.
- Sportsbook or casino issue? Tell us.
We would rather receive 100 reports and investigate them than have somebody experience a problem without us knowing about it.
CURRENT PLATFORM ISSUES
We also want to be transparent about the existing platform.
Right now our entire team is
extremely busy preparing the migration, and there are certain problems on the old system that we are simply not able to properly resolve before the migration.
We currently have
one user affected by a bonus that cannot be cancelled correctly on the existing system.We are fully aware of the situation.
That player will of course
not be forgotten or left with the problem.The account is being moved to the new system along with the other accounts, the issue will be handled there, and the affected player will receive
compensation for the inconvenience and waiting time.At this point, putting significant development work into a platform that is about to be replaced within hours simply doesn't make sense.
Our priority is getting everyone moved safely onto the new platform.
WHY HAVE WE DELAYED IT?
We know we originally expected this earlier.
Then we delayed it.
And then we delayed it again.
But we're not going to launch something simply because we previously announced a date.
If our developers tell us:
Give us another few hours.
We're giving them another few hours.
If another round of testing finds something we don't like, we're fixing it.
We would much rather have the community asking:
Why did the update take another day?
than asking:
Why did you launch this when you knew it wasn't ready?
The update affects a massive part of SCORAS:
- Sportsbook
- Casino
- Prediction Markets
- VIP Program
- Bonuses
- Promotions
- Profiles
- Cashier
- Cryptocurrencies
- Platform Performance
- Account Systems
- Frontend
- Backend Infrastructure
And much more.
We're taking the migration seriously.WHAT HAPPENS IN APPROXIMATELY 16 HOURS?
At approximately:
08:30 GMT / UTC — WEDNESDAY, AUGUST 26
12:30 PM UAE / GST (GMT+4)
we currently expect to take SCORAS offline.
The expected maintenance period is approximately:
3 HOURS
During this period, SCORAS or certain parts of the platform will be unavailable.
This will be intentional.Please do not panic if you cannot access your account during the announced maintenance period.
We'll be migrating the final systems, performing checks and preparing everything before reopening the platform.
Once we're satisfied with the migration,
the new SCORAS goes live.ONE MORE IMPORTANT REMINDER
When we reopen:
Your existing account has been transferred.
DO NOT create another account.
Reset the password for your existing account.
Log in to the new platform.
If you experience any problems, contact support and we'll help you.
THANK YOU
The amount of positive feedback and messages we've received from people saying they're looking forward to seeing the new SCORAS has genuinely been amazing to see.
We know everyone wants to see it.
Trust us — we want to release it just as much as you want to see it.But we're trying to do this properly.
There may still be bugs after launch.
There may be things we decide to change.
There may be things the community finds within the first few hours that we didn't catch during testing.
If that happens, we'll work on it.We're building this for the long term.
Thank you for the patience.
Thank you for the feedback.
And thank you for sticking with us while we finish this migration.
APPROX. 16 HOURS TO GO.
WEDNESDAY — 08:30 GMT / UTC
WEDNESDAY — 12:30 PM UAE / GST
APPROX. 3 HOURS OF MAINTENANCE.
THEN WE OPEN THE NEW SCORAS. 🐵🚀
SCORAS.io