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[tbct_mt2]

At least there Is a serious Issues for lack of staff. And soon or later what?
@Haunebu you Will be Happy if you make a review and your deposit get seized??! with no answers at all

I am Sorry if they cannot manage deposits/funds of the players.

No users will feel happy with such inconvenience and issue which can cause fear of losing money. I completely understand your feeling and hope that your case will be resolved by Frogbet team as soon as possible, even it already passed a longer waiting time than your expectation.

Frogbet need to resolve cases like yours first, then they will have to seriously review their processing internally, and make improvements on their speed of verifying user deposits, crediting it for users, and most importantly proceeding withdrawals for their users.

A business and its reputation have all need to be built gradually with time, but if possible, let's avoid unnecessary bad impression in user community.

[Haunebu]

At least there Is a serious Issues for lack of staff. And soon or later what?
@Haunebu you Will be Happy if you make a review and your deposit get seized??! with no answers at all

As I said in my earlier post, I understand your frustrations and would most likely feel annoyed just like you, but there's not much you can do apart from staying patient for now since many people are following your case closely at this point in time.

They did mention that they would resolve the remaining issues within 24 hours above which is why it's odd that your issue is still unresolved. They will need to address it though at some point or another to keep their reputation intact within this forum.

[bitbollo]

At least there Is a serious Issues for lack of staff. And soon or later what?
@Haunebu you Will be Happy if you make a review and your deposit get seized??! with no answers at all

As I said in my earlier post, I understand your frustrations and would most likely feel annoyed just like you, but there's not much you can do apart from staying patient for now since many people are following your case closely at this point in time.

They did mention that they would resolve the remaining issues within 24 hours above which is why it's odd that your issue is still unresolved. They will need to address it though at some point or another to keep their reputation intact within this forum.

I don't know why you call "frustratrion" if someone takes your money. No this is not "frustration" and I would invite you to check the vocabulary first.
I am just surprised on how the community would side with a casino that has taken funds without any logic or explanation.
Would you trust a newbie with 10 posts right ?
"many people are following the case"... come on, it's really so hard ? There is a team? how many people have to work for credit a deposit and check a dozen of bets?
"At some point"... the reputation is already gone considering there are no answers at all. It seems no one is working here.
Considering this was supposed to be solved in "24 hours no more", Would you risk a large deposit? (note = we are already 120+ hours of delay now...)
I should not reply or not continue to ask politely an update? Have you ever seen a new casino / or a reputable casino dealing in this way?
Last but not least, this was a test for a REVIEW - I should post a positive review ?!  
imagine once you have to deal with some serious issues or controversy. @Little Mouse once you have an update I am here.

[Shishir99]

I got my $50 reward and wanted to try the tower game again because I loved it last time. I could have withdrawn $70 if I wanted, but I aimed to double the amount and reach $100 if possible. However, I was placing $10 and $20 bets with a $50 balance, and it didn't take so long to drain my entire balance. This is how I play with bonuses and rewards. I just passed another level and got another $5 extra, and then placed another max bet. The result was, as usual, lost 

Sometimes I regret it because I could have withdrawn in this case and given myself a nice treat. But my greed sometimes fails me. However, overall gaming experience at Frogbet wasn't bad at all. They have improved a lot since I played last time.

[UserU]

I got my $50 reward and wanted to try the tower game again because I loved it last time. I could have withdrawn $70 if I wanted, but I aimed to double the amount and reach $100 if possible. However, I was placing $10 and $20 bets with a $50 balance, and it didn't take so long to drain my entire balance. This is how I play with bonuses and rewards. I just passed another level and got another $5 extra, and then placed another max bet. The result was, as usual, lost 

Sometimes I regret it because I could have withdrawn in this case and given myself a nice treat. But my greed sometimes fails me. However, overall gaming experience at Frogbet wasn't bad at all. They have improved a lot since I played last time.

Hmm, when you first cashed out the review deposit (5x wager), was there any profit?

[DabsPoorVersion]

I got my $50 reward and wanted to try the tower game again because I loved it last time. I could have withdrawn $70 if I wanted, but I aimed to double the amount and reach $100 if possible. However, I was placing $10 and $20 bets with a $50 balance, and it didn't take so long to drain my entire balance. This is how I play with bonuses and rewards. I just passed another level and got another $5 extra, and then placed another max bet. The result was, as usual, lost 

Sometimes I regret it because I could have withdrawn in this case and given myself a nice treat. But my greed sometimes fails me. However, overall gaming experience at Frogbet wasn't bad at all. They have improved a lot since I played last time.

At least you still manage to have another experience playing on their website. It's better to think this way as one of the opportunities to explore and experience the casino. In this way, even if you end up losing all of your balance, you won't regret this action.

So, the next time you receive a reward, you will know already on how to handle it. You might be able to win or stop and withdraw immediately once you feel that the same fate as before might happen again if you continue.

First reward is actually meant to give as a learning experience.