What do they mean by technical glitch when someone has just won a jackpot, I don't expect this from a well reputable and respected casino like Arenaplus PH, common! This people are crazy and even either the lawyer that has being hired on this case, the PAGCOR will surely want to protect them and the case will be favour Arenaplus PH because they are the regulatory body to them, you see the level of scam in casinos nowadays that's why alot of people don't trust them because it's created to favour the bookmarkers than the gamblers who are playing the games.
I don't believe in the casino saying they encounter a glitch just because someone has won a huge amount of money and now they don't want to pay using technical glitch as a cover up, more gamblers who have this experience can also file a legal case against them demanding for their money that was won and won't paid based on this technical glitch they are talking about.
Maybe what they meant is that there should be no big winners here, meaning, even if they promoted that there is supposed to be a jackpot, it can't be hit by anyone. It's only way to attract gamblers to play with their tons of money and try to chase that jackpot.
But then someone won and so their program or their algorithm didn't work as design, LOL. And now they are hiding on the reasons that there was a technical glitch in their side and that the individual shouldn't won. So yes, this is blatant scam on the side of this so called legal gambling sites. Cases has been filed from what I read, but it's going to be very difficult to proved it in court as they might favored the casino themselves.