(Scam allert) betpanda.io confiscated $16,000 from me without any reason

[bitbollo]

here the scenario is likewise alano83 has been accused to have invented a new way/illicit method to win sportsbet playing live... that's kind of questionable considering the odds have been paid by provider and it would be really interesting to see some proofs other than an email that we can't even read the content.

Unfortunately, they aren’t responding to anyone—neither AskGamblers nor CasinoGuru. They only mentioned this email to you, without providing any further details.

Don't trust verify.
They can just provide the proof of this email (FROM THE SERVER!) and not just confirming "by word" to the "mediator" - holydarkness.
Can we verify this too or we need to trust something that can be even confirmed has been ever sent?

At this point, "mediator" since you have received this answer I would ask directly:
- why you are trusting the website despite there is no evidence (and also is a compltely illogical explanations) for not providing a payment?
- why they are not addressing this issue in a public third party mediator but they are allowing you to answer here?
- why they are not addressing this issue directly and let handle by someone that should be not even a rapresentative? Are you employed by them - or any kind of agreement we must be aware of it?

[alano83]

here the scenario is likewise alano83 has been accused to have invented a new way/illicit method to win sportsbet playing live... that's kind of questionable considering the odds have been paid by provider and it would be really interesting to see some proofs other than an email that we can't even read the content.

Unfortunately, they aren’t responding to anyone—neither AskGamblers nor CasinoGuru. They only mentioned this email to you, without providing any further details.

Don't trust verify.
They can just provide the proof of this email (FROM THE SERVER!) and not just confirming "by word" to the "mediator" - holydarkness.
Can we verify this too or we need to trust something that can be even confirmed has been ever sent?

At this point, "mediator" since you have received this answer I would ask directly:
- why you are trusting the website despite there is no evidence (and also is a compltely illogical explanations) for not providing a payment?
- why they are not addressing this issue in a public third party mediator but they are allowing you to answer here?
- why they are not addressing this issue directly and let handle by someone that should be not even a rapresentative? Are you employed by them - or any kind of agreement we must be aware of it?

These are all excellent questions, but in my opinion, they will never be answered. They never replied to AskGamblers, which is why they were downgraded. They haven’t responded to CasinoGuru either—at least not yet—and they haven’t replied to me, either. They only ever responded to Holydarkness, but without providing any explanation. They just kept bringing up that one email—which I never even saw (I’ve asked several IT experts, and it’s possible for an anti-spam filter to delete such things)—but they couldn’t care less. They simply pocketed the money, and that’s that. Can a customer really trust them?

[bitbollo]

@alano83
it's not matter of "answers" at this point, these should be helpfull for your funds or to find a resolution.

It must be clarified also by them if they are legitimate with this accusation and seizing this amount. Considering you was already losing an huge amount, considering you was playing live betting, it would be enough evident for them to prove this - other than an email we can't see (or even proven to be real).

https://conalert.org/cases.php
I have seen that your issue has been posted also on a third party website. 
Personally, as gambler with bitcoin since 12 years, https://bitcointalk.org/index.php?topic=1234109.0 I would never use anymore this platform for gambling and unless they would provide evidence anyone must avoid to play in this platform.

[alano83]

@alano83
it's not matter of "answers" at this point, these should be helpfull for your funds or to find a resolution.

It must be clarified also by them if they are legitimate with this accusation and seizing this amount. Considering you was already losing an huge amount, considering you was playing live betting, it would be enough evident for them to prove this - other than an email we can't see (or even proven to be real).

https://conalert.org/cases.php
I have seen that your issue has been posted also on a third party website. 
Personally, as gambler with bitcoin since 12 years, https://bitcointalk.org/index.php?topic=1234109.0 I would never use anymore this platform for gambling and unless they would provide evidence anyone must avoid to play in this platform.

You are absolutely right. They haven’t responded to AskGamblers—which is listed on their own site as a mediator—they aren’t responding here, and they aren’t responding to me... Is this how a site that’s in the right behaves? They’re a scam. They can try to hide behind claims of "unread emails" or whatever else, but they should just admit it—and those who keep defending them should admit it, too. They act this way because they think they’re untouchable. Is it normal for customer support to go weeks without responding? They’re nothing but thieves; as soon as you win something, they block your account and come up with the flimsiest, most dishonest excuses. I’m now in the process of reporting them to various blockchain operators, hoping they’ll block their addresses.

[alano83]

I’ve searched extensively for this email from September 30th, but I haven’t been able to find it anywhere. Even if they did send it, I’ve asked what exactly I supposedly violated—and why my VIP account manager didn’t notify me via Telegram, considering we’ve been in touch every single day.

My apology, I missed your post here about AG, CG and other entities. I am on a strict one mediation for each case policy. Since you've escalate to CG and AG and others, I will cease from handling your case, and since you raise on the other ADR, I will have to mark your case as resolved on CH too, because they're now in the hand of other ADR.

Can you at least help me?? They aren’t responding to anyone... Could you ask if they might at least refund me something? I had lost 11,000 just a few days earlier. I can’t sleep at night anymore from the stress, and I’m feeling really unwell.

[alano83]

Scam Scam scam

[alano83]

I’ve searched extensively for this email from September 30th, but I haven’t been able to find it anywhere. Even if they did send it, I’ve asked what exactly I supposedly violated—and why my VIP account manager didn’t notify me via Telegram, considering we’ve been in touch every single day.

My apology, I missed your post here about AG, CG and other entities. I am on a strict one mediation for each case policy. Since you've escalate to CG and AG and others, I will cease from handling your case, and since you raise on the other ADR, I will have to mark your case as resolved on CH too, because they're now in the hand of other ADR.

Help me

[alano83]

I’ve realized by now that even the mediator is completely useless—they couldn’t care less about responding or bringing the truth to light. I had been warned, but I didn’t want to believe it. Now, beyond fighting to have their license revoked, all I can do is make sure BetPandaCasino gets the kind of publicity it deserves: as a bunch of thieving scammers. I’ve already filed a formal complaint, and I hope many others do the same—even if it doesn’t seem to help, perhaps sooner or later they’ll pay the price.

[alano83]

If anyone knows what to do, please contact me. I am taking action through a legal representative, and as soon as I have any updates, I will post them here. I have reached out to the mediator twice, even privately, but to no avail.

[alano83]

scam scam scam

[alano83]

Does anyone happen to know if they are licensed, or who provides them with their odds? We’ve found some information, but not enough to file a report with Interpol.

[pytycrys]

Hi alano,

Your case seems similar to mine, which has been ongoing for 9 months and no one gives a shit. I got banned and they took $13,000 from me on the claim of 'using novel methods for betting'. I have posted my full betting history here, I was betting large amounts of $1000-2000 per bet, so I didn't make profits out of a lucky $5er. They never had problems with my bets when I was losing, despite I have deposited money a few times. When I managed to make a profit, they closed my account down and took my money, giving back just my 'last deposit', although that was much much less than my total deposits.

@holydarkness

Holydarkness, I will take this moment to reflect on your private messages to you. You said in direct messages that you cannot advise or try to 'reach deals' with your contact at betpanda anymore, because of some people that have said some things on this forum about them. That was months ago. I see that you were now again telling alano that you can 'mediate' which clearly contradicts your claims to me. In my opinion this whole 'mediating' thing is a scam and nobody got anything out of it.

Stay safe all, take care where you spend your money and beware of scammers.

[alano83]

Hi alano,

Your case seems similar to mine, which has been ongoing for 9 months and no one gives a shit. I got banned and they took $13,000 from me on the claim of 'using novel methods for betting'. I have posted my full betting history here, I was betting large amounts of $1000-2000 per bet, so I didn't make profits out of a lucky $5er. They never had problems with my bets when I was losing, despite I have deposited money a few times. When I managed to make a profit, they closed my account down and took my money, giving back just my 'last deposit', although that was much much less than my total deposits.

@holydarkness

Holydarkness, I will take this moment to reflect on your private messages to you. You said in direct messages that you cannot advise or try to 'reach deals' with your contact at betpanda anymore, because of some people that have said some things on this forum about them. That was months ago. I see that you were now again telling alano that you can 'mediate' which clearly contradicts your claims to me. In my opinion this whole 'mediating' thing is a scam and nobody got anything out of it.

Stay safe all, take care where you spend your money and beware of scammers.

I’m trying everything I can, including using mediators—one of them was actually making some progress, but as soon as he heard I had an open complaint on CasinoGuru and AskGamblers, he backed off. The complaint on CasinoGuru is still open, and on AskGamblers, they didn’t even bother to respond. BetPanda almost never replies to emails... they’ve swindled me out of $16,000 without providing any explanation. They claim to have sent an email, but I never received or read one. My VIP manager blocked me in the chat and just keeps saying they’ll respond via email. It’s an obvious scam—there’s no other way to put it. Anyone who defends them will also get caught up in the investigations I’ve initiated. For instance, today we identified who registered the web domain, and I’m currently waiting for information from the casino and slot software providers. Look, you can’t just steal $16,000 and get away with it by hiding behind the excuse of a single email. I even tried to reach a compromise, but nothing came of it. Since I don’t have to pay for my lawyer, I’m having them file formal complaints in every jurisdiction involved—sooner or later, something is bound to come of it.

[Mahdirakib]

Does anyone happen to know if they are licensed, or who provides them with their odds? We’ve found some information, but not enough to file a report with Interpol.

Betby is the odds provider of Betpanda sportsbook. They were claiming to operate under 'Star Bright Media SRL', the company was located in Costa Rica. But the license validator link wasn't available for Betpanda. Now they have removed the license information from their website. Betpanda offers slots game from multiple 3rd party providers.

 Betpanda's sister casino Punkz.com was also having the same gaming license. Punkz still has the license validator link, but their license information isn't available at the 'public register' of Anjouan Gaming. Most probably their license has expired recently.

[alano83]

Does anyone happen to know if they are licensed, or who provides them with their odds? We’ve found some information, but not enough to file a report with Interpol.

Betby is the odds provider of Betpanda sportsbook. They were claiming to operate under 'Star Bright Media SRL', the company was located in Costa Rica. But the license validator link wasn't available for Betpanda. Now they have removed the license information from their website. Betpanda offers slots game from multiple 3rd party providers.

 Betpanda's sister casino Punkz.com was also having the same gaming license. Punkz still has the license validator link, but their license information isn't available at the 'public register' of Anjouan Gaming. Most probably their license has expired recently.

Thank you very much for your input... so, in your opinion, if I were to file a formal complaint, against whom should I file it? Is there a state, an entity, or something else that can be held accountable? I had also found that information, and we have already tried contacting both parties, but we haven’t received any response.
What makes me angry is that there’s someone in here who knows everything... yet stays silent—I suspect because they’re on the bookmaker’s payroll. They’ll end up being implicated too, thanks to the investigations I’ve got underway.

[Mahdirakib]

~snip~

Maybe you won't be able to take legal action against Betpanda now. Because they didn't have a valid gambling license. They have also removed the license information from their website which they were showing in the past. CasinoGuru is showing a warning about it on their website. I doubt any forum members have a good contact with the Betpanda team now.

[GeorgeJohn]

~snip~

Maybe you won't be able to take legal action against Betpanda now. Because they didn't have a valid gambling license. They have also removed the license information from their website which they were showing in the past. CasinoGuru is showing a warning about it on their website. I doubt any forum members have a good contact with the Betpanda team now.

So are you suggesting that with casinoGuru people that want to reach out Betpanda can reach them..I'm not sure that the casinoGuru can assist to reach out to them since it's an issues of scam...but i think Betpanda have a representative in bitcointalk, if they have representative here, i think it will be easier to reach out to them...

[alano83]

Honestly, I’ve tried everything to get an explanation as to what I did wrong, but the only response I’ve received is this email that the mediator mentioned (I asked the mediator ten times what rule I supposedly violated or for the text of that email, but they never replied). Do you think it’s normal for a betting site to ignore everyone—mediators and others alike? I even requested a partial refund of the 20,000 I had deposited, but nothing—no response at all. It’s an obvious scam, and anyone who defends or promotes them is complicit. The only one left is CasinoGuru, though I’m not sure they’ll ever get a reply, considering the site didn’t even bother to acknowledge the inquiry from AskGamblers. Would a site that’s actually in the right behave this way? I’m going to keep spreading the word about this online; I’m making things very difficult for them in Italy, deterring both new and existing customers (I’ve had several friends confirm that they closed their accounts after reading what I wrote).

[alano83]

Meanwhile, this is a site that revoked its visibility after we reported it.

https://www.bitcoin.com/it/gambling/reviews/betpanda/