-snip- It seems like their email service is a bit slow, I got the email after 2 min. So yeah you need to wait. I though this problem only for me so didn't have much thought about it. After the verification I was able to claim the 10 free spin.
In my case, hours have passed but I didn't receive the email. I tried reaching out to customer support via live chat, and they were pretty quick to respond.
-snip- My advice is to make decisions considering all aspects. Because I have faced technical issues at every step. Maybe, issue still exist, according to (TypoTonic) comment.
Seems like there are still some technical issues
(at least according to my experience). The verification email they sent me didn't work and it just redirected me to the website. Later on, they had to manually credit the free spins in my account. Hopefully they're working on fixing these problems.
Regarding email verification, we recently experienced technical issues with our provider, but a fix has already been implemented. If you continue to have trouble verifying your account, please ensure your email address is entered correctly or contact our Live Support team for assistance.
If they are really giving 100 free spins for a thirty dollar deposit without any wagering requirement, then people can open multiple accounts and abuse it.
If this offer was given only to users with some specific ranks on the BitcoinTalk forum, nobody could abuse it. I want to know whether it is actually available to everyone or a mistake, because it looks very tempting when I see it on Btcake.
Yes, you will get this and it is available for everyone. It is not just limited to the forum, it is available for every new user. I think, it is one of the best strategies to attract gamblers. My advice is to make decisions considering all aspects. Because I have faced technical issues at every step. Maybe, issue still exist, according to (TypoTonic) comment.
Firstly, in claiming the bonus and after claiming, I received 26 initially. Later, they informed me, there was a technical issue and then 80 spins are credited. My major problem is during withdrawal. Because my fund has been pending for more than a day. And they inform me that the withdrawal time is "3 business days". Therefore, any misuse is almost impossible.
You have a pending wd? Or is the wd pending while they check for bonus abuse or something?
**EDIT**
Looks like 3 days is standard according to their ToS.
9.1.3 Withdrawals are processed within 3 business days of a successful transfer order submission. Subsequent time taken for withdrawals to reach your customer account may vary depending on the payment method you have chosen.
As per our Terms and Conditions, withdrawals are processed within three business days. However, this timeframe is primarily reserved for verifying account activity, such as bonus usage; most withdrawals are actually processed within a few hours. Unfortunately, a technical issue with our payment processor caused delays for both deposits and withdrawals this week. This issue has now been resolved, and all pending withdrawals are being released. We sincerely apologize for the inconvenience