Tower.bet blocked my account and confiscated my money

[jokeguyy]

Hi there fellow friends.

I started using Tower.bet a few days ago, and placed some low budget bets on sports events. After that, I requested a small ~90USD withdrawal that was paid fast and without any problem.

After days without using it, I made two bigger deposits to gamble on live casino, where I made some profit playing Baccarat. When I tried to withdraw this time, KYC verification was requested (all three levels), which I did and it was completed normally. All documents were accepted.

After a new withdrawal request, my account was just plain blocked and I got a weird explanation through e-mail, stating that my account was flagged by their sportsbook provider for doing "arbitrage betting" and that they would only pay me my last deposit up to 30 days. What the hell??

I did no such thing as any arbitrage betting. The only thing I did was place normal and manual bets across a few sports events, and also played on Pragmatic Play's Live Baccarat. Even though I explained them the obvious, they just kept saying that I did arbitrage betting and that was it.


I got all proofs and evidence. For everyone out there: be careful.

[tabas]

I got all proofs and evidence.

You should have included those here and post it images for everyone to see, and the same goes with what they have emailed you accusing you you did an arbitrage betting. When a bookie tells that, there's no way out of it and its decision can no longer be reverted. While they allow you the original deposit to be withdrawn, take it and even you exchange arguments with them proving yourself that you haven't done arbitrage betting, most of these decisions are firm and unchangable.

[BitMaxz]

It seems that this tower.bet is a sister company of DuckDice woud you mind provide a better format of your issue using this format below

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

At least to make it more clear.


It seems that holydarkness has direct contact with them try contacting him; he might be able to help you with your case.

[alani123]

OP, does the casino still give you access to your betting history?

It would be interesting looking into that because afaik a casino can also consider a partial withdrawal if the betting activity on sports isn't substantial. From what you say many profits originated from a Baccarat run, so did the casino at least say why they aren't allowing these profits to be withdrawn until their investigation is finished?

[jokeguyy]

I got all proofs and evidence.

You should have included those here and post it images for everyone to see, and the same goes with what they have emailed you accusing you you did an arbitrage betting. When a bookie tells that, there's no way out of it and its decision can no longer be reverted. While they allow you the original deposit to be withdrawn, take it and even you exchange arguments with them proving yourself that you haven't done arbitrage betting, most of these decisions are firm and unchangable.

Wassup friend. Below, I have attached images containing the negotiations through e-mail with Tower.bet support, alongside with what I could print right before my account was banned on the platform:

https://imgur.com/a/QPDFNlF

I have only hidden my e-mail but everything else is there.

It seems that this tower.bet is a sister company of DuckDice woud you mind provide a better format of your issue using this format below

Code:

[b][color=black]What happened:: [/color][/b]

[b][color=black]Scammers Profile Link: [/color][/b]

[b][color=black]Reference Link: [/color][/b]
[b][color=black]Amount Scammed: [/color][/b]
[b][color=black]Payment Method: [/color][/b]
[b][color=black]Proof of Payment: [/color][/b]
[b][color=black]PM/Chat Logs: [/color][/b]
[b][color=black]Additional Notes: [/color][/b]

At least to make it more clear.


It seems that holydarkness has direct contact with them try contacting him; he might be able to help you with your case.

What happened: Explained above
Scammers Profile Link: Tower.bet
Reference Link:
Amount Scammed: 1138USD
Payment Method: USDT BEP20
PM/Chat Logs: Attached above
Additional Notes:

Thank you for your attention friend. I message holydarkness and I'm waiting for a response, and I will come back with anything new if something happens.

OP, does the casino still give you access to your betting history?

It would be interesting looking into that because afaik a casino can also consider a partial withdrawal if the betting activity on sports isn't substantial. From what you say many profits originated from a Baccarat run, so did the casino at least say why they aren't allowing these profits to be withdrawn until their investigation is finished?

No, they don't. When I try to access my account, I get a message saying that I was banned (proof attached on a earlier reply). What they told me is that they would refund my last deposit and it would take up to 30 days. Even if they do, I still get around 640USD of unfair loss. As stated above, I did no kind of arbitrage betting and also 100% of the profit being withheld was made playing Baccarat. Not a single dollar related to sportsbook at all.

[Mahdirakib]

~snip~

So, they are accusing of doing arbitrage betting for making a small withdrawal of $90 only. I'm wondering how much profit you have made actually on that small withdrawal. Did you place any bet on sports events with this new deposit? I don't see any valid reason to confiscate your winnings which you made by playing the Baccarat game. You should receive your withdrawal, including your profits.

[Cointxz]

~snip~

So, they are accusing of doing arbitrage betting for making a small withdrawal of $90 only. I'm wondering how much profit you have made actually on that small withdrawal. Did you place any bet on sports events with this new deposit? I don't see any valid reason to confiscate your winnings which you made by playing the Baccarat game. You should receive your withdrawal, including your profits.

Based on his screenshot here https://imgur.com/a/QPDFNlF of his deposit and withdrawal history. He deposited approximately 792$ and has a final balance of 1,138$ that gives him a profit of 346$.

However, I noticed that he deposited consecutively like few minutes apart with 303$ at 16:15 and 489$ at 16:43 which I believe something that needs to watch out on this case for a potential arbitrage betting depending on his betting history.

[Shishir99]

So you are saying that you did not place bets on sports after you made the large deposits?
You placed sports bets with your first deposit only, and you were paid for the first deposit. You were away for a day, then came back again and made some large deposits and played live games only; is that correct?

But Tower.bet is accusing you of arbitrage betting while you did not place any sports bets with your latest deposits; is that correct? If so, I am not sure how they can do it. They are probably using your old bet history and claiming you did arbitrage betting. But we need more explanation from you to understand the case.

[tabas]

Wassup friend. Below, I have attached images containing the negotiations through e-mail with Tower.bet support, alongside with what I could print right before my account was banned on the platform:

https://imgur.com/a/QPDFNlF

I have only hidden my e-mail but everything else is there.

I've also read some of it and it seems that it's not tower.bet that have caught but their sports provider. I think that they will never change their decision for it, they've given you the notice already and the withdrawal details for your deposits to be withdrawn.

But Tower.bet is accusing you of arbitrage betting while you did not place any sports bets with your latest deposits; is that correct? If so, I am not sure how they can do it. They are probably using your old bet history and claiming you did arbitrage betting. But we need more explanation from you to understand the case.

It was tower.bet's sportsbook provider that have found out that he's got an unusual pattern for his actions, thus the arbitrage betting. It's hard to counter that when they have already made a decision.

However, I noticed that he deposited consecutively like few minutes apart with 303$ at 16:15 and 489$ at 16:43 which I believe something that needs to watch out on this case for a potential arbitrage betting depending on his betting history.

That's what they are saying and regardless of it, they're taking the old history of his sports betting activities.

[Shishir99]

It was tower.bet's sportsbook provider that have found out that he's got an unusual pattern for his actions, thus the arbitrage betting. It's hard to counter that when they have already made a decision.

I understand that.
But I am trying to get a clearer picture from the OP. It looks like he claims that he actually did not place a sports bet with his latest big deposits. He placed a sports bet with his first deposits, the bet results were settled, and he managed to withdraw the funds. If he did not place any bets with the latest deposits, then how can the sportsbook flag his betting pattern? If the sportsbook flags his betting pattern, it should be flagged before the bet settles, or at least before the player requests their withdrawal.

If the player never made the 2nd or the 3rd deposit, then how is the Tower bet supposed to freeze the player account and confiscate the winnings, which were actually from Live casino games? I am still saying all this based on my assumption; I am waiting for his response.

[Mfadi74]

Those “no-KYC betting” sites are all fake especially tower bet

Try xmr.sarl instead it’s XMR-only, with no KYC, no AML checks, and no limits.

Check it out and report back

[Slow death]

Those “no-KYC betting” sites are all fake especially tower bet

Try xmr.sarl instead it’s XMR-only, with no KYC, no AML checks, and no limits.

Check it out and report back

I advise people not to use your site. If you were serious about running a legitimate business, you would handle your marketing properly by paying for a sponsored thread on this forum and purchasing advertisements on other websites. Instead, you’re ending up with headaches in your own announcement thread, to the point where you’re claiming people are humiliating you. Naturally, people are going to ask why your casino is operating without a license and why it has such an ugly, bizarre design. They’re also going to wonder: why don’t you pay for a license and operate legally? People will inevitably conclude that if you don’t have a license, it’s because you can’t afford one which suggests you might not have the funds to pay out your users, either.


OP, here is the profile of the casino representative:

@Tower.bet

He hasn’t logged into this forum since December 1, 2025, which means it’s unlikely he’ll show up to reply to you in this thread. I also wonder why you used that casino, given that even their own announcement thread seems to get very little activity as you can see:

🔥🎲Tower.bet 🎲🔥Crash 🎲 HiLo 🎲 Wheel 🎲 Slots 🎲 And more 🎲


When you search for this casino online, you won’t find anything good; there are many complaints and accusations of it being a scam on Trustpilot. And the most important detail: the casino hasn't responded to anyone regarding the scam accusations made against them on the first page. This suggests that these people have no intention of resolving their customers' issues. Furthermore, there’s something odd on Casino Guru: out of 10 complaints filed against them, only one was resolved, one remains unresolved, and eight were rejected.



source: https://casino.guru/tower-bet-casino-review

Your best option is to file a complaint with Casino Guru, since their representative on this forum hasn't logged in for nearly a year.

[Mfadi74]

Those “no-KYC betting” sites are all fake especially tower bet

Try xmr.sarl instead it’s XMR-only, with no KYC, no AML checks, and no limits.

Check it out and report back

I advise people not to use your site. If you were serious about running a legitimate business, you would handle your marketing properly by paying for a sponsored thread on this forum and purchasing advertisements on other websites. Instead, you’re ending up with headaches in your own announcement thread, to the point where you’re claiming people are humiliating you. Naturally, people are going to ask why your casino is operating without a license and why it has such an ugly, bizarre design. They’re also going to wonder: why don’t you pay for a license and operate legally? People will inevitably conclude that if you don’t have a license, it’s because you can’t afford one which suggests you might not have the funds to pay out your users, either.

Do you advise users not to try our site? If so, why? Have you tried it and encountered any issues? Is your account frozen, or has a withdrawal not been processed?

You’re making comments that tarnish our service. Let me explain: there are several people behind xmr.sarl who know Monero well and have supported it from the beginning. We created xmr.sarl for the Monero ecosystem, and we support Monero. No business is perfect, and we’re no exception. If you have concerns, please send them to our team and we’ll respond. But if your intention is simply to damage our reputation, we won’t engage. We know that some Bitcointalk users make negative comments without giving a reason.

I’m doing my best to handle our marketing, and so far things are going well. We have users who came from Bitcointalk and are active on xmr.sarl. If they see this message, they’re welcome to share their experiences. Have they encountered any problems? When people ask politely and respectfully, we respond. I also personally reply whenever I can. But there’s no point in responding to insulting or defamatory comments if the intention is simply to increase a post count and get paid through a signature campaign.

Having a license doesn’t necessarily mean a platform is trustworthy. As you can see on this forum, licensed platforms can also turn out to be scams.

[holydarkness]

OP, sorry that I only appeared here just today. I take my doctor's recommendation of more healthy living by taking my weekend off of any matters, other than personal, very very seriously.

Few things to address globally here:

Got your PM. I appreciate if you can shoot me another one with your email address and/or your username so I can run your account to my contact and they can check for us all.

Second, time gap between deposits does not determine arbitrage betting. However a telltale of arbing is there, on betting history. I'll make sure I get the betting history, if OP agreed to the binding mediation I offer, where evidences are for my eyes only, and that my verdict is final and there may be no other escalation to other ADR in between and after the verdict is made.

Third, I am still in contact with tower's rep, at least one that's assigned to me. Last time they were in a flood crisis and do charity thing-y by rescuing a kitten drowned, that put me on hold to get them over-reaching for DD issue, but let me page them with this matter after I get the info I need.

Fourth, I do also discourage the use of other site being mentioned here, for the time being, purely due to its marketing strategy to invite others while they're having issue, rather than having their own healthy marketing steps.

[jokeguyy]

~snip~
https://talkimg.com/images/2026/11/08/aUDKjC.png

So, they are accusing of doing arbitrage betting for making a small withdrawal of $90 only. I'm wondering how much profit you have made actually on that small withdrawal. Did you place any bet on sports events with this new deposit? I don't see any valid reason to confiscate your winnings which you made by playing the Baccarat game. You should receive your withdrawal, including your profits.

Based on his screenshot here https://imgur.com/a/QPDFNlF of his deposit and withdrawal history. He deposited approximately 792$ and has a final balance of 1,138$ that gives him a profit of 346$.

However, I noticed that he deposited consecutively like few minutes apart with 303$ at 16:15 and 489$ at 16:43 which I believe something that needs to watch out on this case for a potential arbitrage betting depending on his betting history.

Both deposits mentioned were made to play on casino, friend. The first one I just lost on Baccarat, and I made a second one, bigger amount, played the very same game (Baccarat) and then I made a profit. Everything that happens after it you guys already know. I can't login to my account anymore, if I could, I would send here proof of my betting/gambling history.

[jokeguyy]

It was tower.bet's sportsbook provider that have found out that he's got an unusual pattern for his actions, thus the arbitrage betting. It's hard to counter that when they have already made a decision.

I understand that.
But I am trying to get a clearer picture from the OP. It looks like he claims that he actually did not place a sports bet with his latest big deposits. He placed a sports bet with his first deposits, the bet results were settled, and he managed to withdraw the funds. If he did not place any bets with the latest deposits, then how can the sportsbook flag his betting pattern? If the sportsbook flags his betting pattern, it should be flagged before the bet settles, or at least before the player requests their withdrawal.

If the player never made the 2nd or the 3rd deposit, then how is the Tower bet supposed to freeze the player account and confiscate the winnings, which were actually from Live casino games? I am still saying all this based on my assumption; I am waiting for his response.

That was exactly what's happened. Not only I got nothing to do with any type of automated betting or anything like that, the amount confiscated has absolutely nothing to do with sportsbetting, as 100% of the last deposits we're used on casino only. It's just a silly excuse to take a fairly earned money. You guys can check that between these two last deposits and my last activities on the platform, more than 10 days have passed. Oct 22 > Sep 07 (date when I made the last 2 deposits and played Baccarat, and got scammed).

[jokeguyy]

To everyone following this case:

After around 48hours since they blocked my account, they refunded my last deposit (~489USD), as they said they would do. That makes my loss a bit smaller, but we still talking about around 650USD of funds that were unfairly withheld by a false and pointless accusation. I'm in contact with a forum member that might be able to help me on the case, but long story short: avoid this bookie. It can't be trusted. If I have any fresh news, I will be replying here.

Do not bet or gamble on Tower.bet

[jokeguyy]

OP, sorry that I only appeared here just today. I take my doctor's recommendation of more healthy living by taking my weekend off of any matters, other than personal, very very seriously.

Few things to address globally here:

Got your PM. I appreciate if you can shoot me another one with your email address and/or your username so I can run your account to my contact and they can check for us all.

Second, time gap between deposits does not determine arbitrage betting. However a telltale of arbing is there, on betting history. I'll make sure I get the betting history, if OP agreed to the binding mediation I offer, where evidences are for my eyes only, and that my verdict is final and there may be no other escalation to other ADR in between and after the verdict is made.

Third, I am still in contact with tower's rep, at least one that's assigned to me. Last time they were in a flood crisis and do charity thing-y by rescuing a kitten drowned, that put me on hold to get them over-reaching for DD issue, but let me page them with this matter after I get the info I need.

Fourth, I do also discourage the use of other site being mentioned here, for the time being, purely due to its marketing strategy to invite others while they're having issue, rather than having their own healthy marketing steps.

Sent you another PM containing some details about my account (email and username). And yes, I agree with the binding mediation without recurring to any other ADRs. I appreciate your help.