【LakeBTC.com】Bitcoin Exchange

[LakeBTC]

did you not lose anything?? can't believe

of course they lost. it is normal to lose money when a payment system is going down. you cannot operate if you have zero balances

this business. sometimes you earn, sometime you lose

Hello mayax, thanks for your concern about the job at lakebtc.

Security, liquidity, and fairness are the attributes that make LakeBTC stand out of the crowd, and security comes first.

We take security very seriously and invest heavily in technology, risk management, internal controls, firewalls, processes, and compliance to safeguard customers' assets.

So, LakeBTC was not, and will not be affected by that incident.

[LakeBTC]

can the withdrawal speed be a little faster, the transaction before three hours, now there is still a 0 confirmation  

Dear user,

All withdrawals need to go thru a two independent manual approval process to protect user fund.

This is especially important in the context of incidents of Bitstamp, 796, EgoPay, etc where tens of thousands of bitcoins were lost. We are adding resources to better cover the offpeak hours.

Thank you for your patience.


(BTW, you posted on January 26, and I think you had already received it before January 27  )

[Mieehayii]

the api which provided by yours is strong, but it doesn't work now.

when is the websocket api available again?

[mayax]

the api which provided by yours is strong, but it doesn't work now.

when is the websocket api available again?

call LakeBTC if you want to ask them something

[Cassie.Jill]

did you not lose anything?? can't believe

of course they lost. it is normal to lose money when a payment system is going down. you cannot operate if you have zero balances

this business. sometimes you earn, sometime you lose

Hello mayax, thanks for your concern about the job at lakebtc.

Security, liquidity, and fairness are the attributes that make LakeBTC stand out of the crowd, and security comes first.

We take security very seriously and invest heavily in technology, risk management, internal controls, firewalls, processes, and compliance to safeguard customers' assets.

So, LakeBTC was not, and will not be affected by that incident.

anyways I can't know the facts, the truth is that what you said.

but that's OK, I only care about whether my money could be withdrawn in normal.

[Nrcewker]

the api which provided by yours is strong, but it doesn't work now.

when is the websocket api available again?

call LakeBTC if you want to ask them something

post is no problem here, this is the support thread

[mayax]

since when the forums are "customer support"?

[Nrcewker]

forum = talk

why can't appear service problems in a casual chat?

[bounst]

hi administrator, are you here? your site api is something wrong, I couldb't contact it now. and it;s not only me, lakebtc'd price on the bitcoincharts is also stoped updata..

Hi bounst, thanks for your feedback, we had been attacked by DDOS for that day. And we think we've cleared it up for now, and users' fund and personal data are safe.

LakeBTC.com team

thanks, but the api is still slow sometimes 

[Bejkn]

can the withdrawal speed be a little faster, the transaction before three hours, now there is still a 0 confirmation  

Dear user,

All withdrawals need to go thru a two independent manual approval process to protect user fund.

This is especially important in the context of incidents of Bitstamp, 796, EgoPay, etc where tens of thousands of bitcoins were lost. We are adding resources to better cover the offpeak hours.

Thank you for your patience.


(BTW, you posted on January 26, and I think you had already received it before January 27  )

ok, indeed, I have received it., but I forgot when was it. no matter, how could I increase the transaction fee so that my transaction would be done faster?

[GÜNther.Danish]

forum = talk

why can't appear service problems in a casual chat?

since it is Service Discussion, that we can say anything.

[LakeBTC]

Upcoming Bank Holidays in February
https://www.lakebtc.com/p/7336?locale=en


Dear Users,

February 19, 2015 is the Chinese New Year, and our holiday schedule is as follows:

Trading: Business as usual. You may trade 24x7x365 on LakeBTC.com

Deposits - wire: Incoming wires are processed, business as usual. Please make sure use the EXACT and most up-to-date instructions on LakeBTC.com to avoid unnecessary delays and extra costs. Bank employees are off from Feb. 18 to Feb. 24 and their automatic clearance system cannot process problematic transfers.

Withdraws - wire: Banks are closed from Feb. 18 to Feb. 24 and they will process all outbound wires on Feb. 25.

Customer support: You may contact us around the clock. Please allow a little more time for us to respond.

Happy New Year!

LakeBTC Team

[LakeBTC]

the api which provided by yours is strong, but it doesn't work now.

when is the websocket api available again?

call LakeBTC if you want to ask them something

post is no problem here, this is the support thread

Never doubt, you are definitely going to get the respond here, but if you need a more rapid response, please mail us help@lakebtc.com  and there is the upcoming Bank Holidays in February, our holiday schedule is as follows: https://www.lakebtc.com/p/7336?locale=en

[Nrcewker]

the api which provided by yours is strong, but it doesn't work now.

when is the websocket api available again?

call LakeBTC if you want to ask them something

post is no problem here, this is the support thread

Never doubt, you are definitely going to get the respond here, but if you need a more rapid response, please mail us help@lakebtc.com  and there is the upcoming Bank Holidays in February, our holiday schedule is as follows: https://www.lakebtc.com/p/7336?locale=en

bitcoin withdraw were also suspended??

[Fioraver]

Shall the bank have a holiday at the the Chinese lunar new year??

[Bejkn]

was it attacked ddos again?

what i said not yesterday, it;s just now.

[LakeBTC]

was it attacked ddos again?

what i said not yesterday, it;s just now.

Thank you for your concern, we were under ddos attack that day, but don't worry please, users' fund and personal data are safe.

[Nrcewker]

In recent days, the site speed is very slow, I must expressed my discontent publicly on the forum

could you find a better hosting providers, to better defend against network attacks, similar DDOS?

it's back fast now.

[LakeBTC]

In recent days, the site speed is very slow, I must expressed my discontent publicly on the forum

could you find a better hosting providers, to better defend against network attacks, similar DDOS?

it's back fast now.

Dear user, we have been subjected to high intensity DDOS attack in recent days, but users' funds and privacy is safe. We try our best to solve these problems, LakeBTC has been holding on to security, liquidity, and service, which are the strengths that make it stands out.

[Brmaster]

I think your site can be more concise, the extra text should appear on other niwbies pages.