carson45
Newbie
Offline
Activity: 12
Merit: 0
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June 22, 2017, 07:15:17 PM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
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adaseb
Legendary
Offline
Activity: 3920
Merit: 1736
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June 22, 2017, 07:41:54 PM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
This happened before. I am pretty sure the hot wallet got depleted very quickly by someone and they haven't gotten around to getting it refilled from cold storage. I think the dev of this site either has a full time job or operates another website and doesn't have the time to devote to it.
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carson45
Newbie
Offline
Activity: 12
Merit: 0
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June 22, 2017, 08:03:32 PM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
This happened before. I am pretty sure the hot wallet got depleted very quickly by someone and they haven't gotten around to getting it refilled from cold storage. I think the dev of this site either has a full time job or operates another website and doesn't have the time to devote to it. i can understand that but they should update us about whatever the problem is. this silence of the support is not helping.
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Pocket Dice (OP)
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June 23, 2017, 12:19:03 AM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
This happened before. I am pretty sure the hot wallet got depleted very quickly by someone and they haven't gotten around to getting it refilled from cold storage. I think the dev of this site either has a full time job or operates another website and doesn't have the time to devote to it. i can understand that but they should update us about whatever the problem is. this silence of the support is not helping. Hi. Sorry for being silent. Yes, there are some delays about withdrawals. But all of them will be processed soon. Also all the requests to support over support form have got the answers
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dehingoli
Newbie
Offline
Activity: 4
Merit: 0
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June 23, 2017, 02:58:24 PM |
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Still having issues at the moment fif anyone is interested to know.
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carson45
Newbie
Offline
Activity: 12
Merit: 0
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June 23, 2017, 04:54:16 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
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Pocket Dice (OP)
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June 23, 2017, 07:15:21 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
Hi. All withdrawals were processed.
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HumberDice
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June 23, 2017, 07:43:48 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
Hi. All withdrawals were processed. Confirmed thx and i suggest work instant withdraw
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Pocket Dice (OP)
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June 23, 2017, 09:06:52 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
Hi. All withdrawals were processed. Confirmed thx and i suggest work instant withdraw Yes, all important updates to prevent such issues in future have been made.
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RollYourHead
Newbie
Offline
Activity: 12
Merit: 0
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June 26, 2017, 12:12:54 PM |
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hey guys, what's goin on with the website? It's down for the last 5 hours.
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Barcode_
Staff
Hero Member
   
Offline
Activity: 3458
Merit: 582
Join the world-leading crypto sportsbook NOW!
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June 26, 2017, 12:23:35 PM |
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hey guys, what's goin on with the website? It's down for the last 5 hours.
I have been unable to log in to the site for many hours too, I wonder what happen to the site? Is the website down for server maintenance work? I need to access the site quite urgently as I needed to withdraw the remaining of my balance out. I would appreciate if the admin could advise an estimated waiting time for the site to be accessible again?
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Pocket Dice (OP)
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June 27, 2017, 09:21:42 AM |
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hey guys, what's goin on with the website? It's down for the last 5 hours.
Hi. It's back online.
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mmhaimhai
Sr. Member
  
Offline
Activity: 532
Merit: 257
A BLOCKCHAIN SOLUTION TO DISRUPT TRADE FINANCE
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June 27, 2017, 10:03:46 AM |
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Yay i just withdraw 7mbtc from this site last week from my 2mbtc deposit..unfornately i missed my daily bonus yesterday. Now back to zero.
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dhamijad
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June 27, 2017, 11:38:38 PM |
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Hi. It's back online.
It's still offline for me.
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zaheersemy
Newbie
Offline
Activity: 34
Merit: 0
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June 28, 2017, 07:36:34 AM |
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Site is offline...Can you let me know what is the problem and rectify it as soon as possible?
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Pocket Dice (OP)
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June 28, 2017, 07:57:36 PM |
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Site is offline...Can you let me know what is the problem and rectify it as soon as possible?
Hi. It was fixed asap. Sorry for the inconvenience
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Haxtone
Newbie
Offline
Activity: 4
Merit: 0
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June 28, 2017, 08:10:43 PM Last edit: June 28, 2017, 08:32:32 PM by Haxtone |
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Hi guys! Please help! I ordered a payment. How long I must wait to receive confirmation email? Thanks for answers! *I still did not receive any emails  to "inbox" or "spam" **My email has been confirmed...
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Pocket Dice (OP)
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June 28, 2017, 08:32:20 PM |
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Hi guys! Please help! I ordered a payment. How long I must wait to receive confirmation email? Thanks for answers!
Hi. Contact the support support@pocketdice.io in case you didn't get confirmation email
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Haxtone
Newbie
Offline
Activity: 4
Merit: 0
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June 28, 2017, 08:41:10 PM |
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Hi guys! Please help! I ordered a payment. How long I must wait to receive confirmation email? Thanks for answers!
Hi. Contact the support support@pocketdice.io in case you didn't get confirmation email Done. Hope for Your help!
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eddied316
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June 29, 2017, 08:54:08 PM |
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Cant register keeps saying incorrect email address.
Tried multiple emails, and even did the facebook thing.
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