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HumberDice
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June 22, 2017, 05:30:45 PM |
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I waiting my withdrawal 32 mbtc from yesterday
And received this mail
Hi. Sorry, there are some issues about transaction processing. Our support team is fixing it and soon your withdrawals will be processed. Sorry for delay.
Good luck, have fun and remember: one dice roll can change your life.
The Pocket Dice team
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cjmoles
Legendary
 Offline
Activity: 1176
Merit: 1017
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June 22, 2017, 05:58:37 PM |
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is it me or the site has decreased the faucet reward ten times?
was one of the biggest faucets in gambling industry,add to it many daily bonuses (deposit bonuses and faucet timer speed up or multiplier bonuses)
that was one hell of an offer to the new players,but I noticed that there were very low amount of players rolling lately
no idea why,maybe it was the faucet decrease or any other reason to it,not sure
but if you compared Pocketdice online players numbers to that number at primedice or bitsler...well like 100 times lower
2000-3000 to 20-30,admin you should market the site better IMHO
Agree, they are once having one of the site having good amount of faucet amounts and it has been decreased maybe they do make some adjustments because of sudden increase value of bitcoin or they are already realized that there are lots of faucet haunters who are lurking on the gambling site?. If players have been decreased then it gradually loses its popularity. Good marketing and promotions would really be a good move. I haven't noticed a decrease in the faucet award amounts....it's still 0.01 mBTC every 10 minutes and can increase several times with the daily login bonus awards. It's actually a pretty generous faucet compared to others, right? |
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carson45
Newbie
Offline
Activity: 12
Merit: 0
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June 22, 2017, 07:15:17 PM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
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adaseb
Legendary
Offline
Activity: 3878
Merit: 1733
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June 22, 2017, 07:41:54 PM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
This happened before. I am pretty sure the hot wallet got depleted very quickly by someone and they haven't gotten around to getting it refilled from cold storage. I think the dev of this site either has a full time job or operates another website and doesn't have the time to devote to it. |
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carson45
Newbie
Offline
Activity: 12
Merit: 0
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June 22, 2017, 08:03:32 PM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
This happened before. I am pretty sure the hot wallet got depleted very quickly by someone and they haven't gotten around to getting it refilled from cold storage. I think the dev of this site either has a full time job or operates another website and doesn't have the time to devote to it. i can understand that but they should update us about whatever the problem is. this silence of the support is not helping. |
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Pocket Dice (OP)
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June 23, 2017, 12:19:03 AM |
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it has been almost 1,5 days and the withdrawals are still "processing".
do you even care to give players a decent explanation about what is happening right now? people are crying for support in chat but nobody is answering.
But there is no problem about deposits. how convenient!!!
This happened before. I am pretty sure the hot wallet got depleted very quickly by someone and they haven't gotten around to getting it refilled from cold storage. I think the dev of this site either has a full time job or operates another website and doesn't have the time to devote to it. i can understand that but they should update us about whatever the problem is. this silence of the support is not helping. Hi. Sorry for being silent. Yes, there are some delays about withdrawals. But all of them will be processed soon. Also all the requests to support over support form have got the answers |
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dehingoli
Newbie
Offline
Activity: 4
Merit: 0
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June 23, 2017, 02:58:24 PM |
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Still having issues at the moment fif anyone is interested to know.
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carson45
Newbie
Offline
Activity: 12
Merit: 0
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June 23, 2017, 04:54:16 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
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Pocket Dice (OP)
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June 23, 2017, 07:15:21 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
Hi. All withdrawals were processed. |
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HumberDice
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June 23, 2017, 07:43:48 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
Hi. All withdrawals were processed. Confirmed thx and i suggest work instant withdraw |
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Pocket Dice (OP)
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June 23, 2017, 09:06:52 PM |
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this is getting ridicilous. 48 hours!!! are you serious? and they're still saying "a few hours". Mate i do not care, if i will get my bitcoin a week later, just say it.
this is not a scam accusation by the way, just an angry rant for poor customer relations!
Hi. All withdrawals were processed. Confirmed thx and i suggest work instant withdraw Yes, all important updates to prevent such issues in future have been made. |
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RollYourHead
Newbie
Offline
Activity: 12
Merit: 0
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June 26, 2017, 12:12:54 PM |
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hey guys, what's goin on with the website? It's down for the last 5 hours.
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Barcode_
Staff
Hero Member
Offline
Activity: 3192
Merit: 575
Join the world-leading crypto sportsbook NOW!
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June 26, 2017, 12:23:35 PM |
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hey guys, what's goin on with the website? It's down for the last 5 hours.
I have been unable to log in to the site for many hours too, I wonder what happen to the site? Is the website down for server maintenance work? I need to access the site quite urgently as I needed to withdraw the remaining of my balance out. I would appreciate if the admin could advise an estimated waiting time for the site to be accessible again? |
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Pocket Dice (OP)
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June 27, 2017, 09:21:42 AM |
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hey guys, what's goin on with the website? It's down for the last 5 hours.
Hi. It's back online. |
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mmhaimhai
Sr. Member
Offline
Activity: 532
Merit: 257
A BLOCKCHAIN SOLUTION TO DISRUPT TRADE FINANCE
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June 27, 2017, 10:03:46 AM |
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Yay i just withdraw 7mbtc from this site last week from my 2mbtc deposit..unfornately i missed my daily bonus yesterday. Now back to zero.
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dhamijad
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June 27, 2017, 11:38:38 PM |
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Hi. It's back online.
It's still offline for me. |
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zaheersemy
Newbie
Offline
Activity: 34
Merit: 0
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June 28, 2017, 07:36:34 AM |
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Site is offline...Can you let me know what is the problem and rectify it as soon as possible?
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Pocket Dice (OP)
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June 28, 2017, 07:57:36 PM |
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Site is offline...Can you let me know what is the problem and rectify it as soon as possible?
Hi. It was fixed asap. Sorry for the inconvenience |
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Haxtone
Newbie
Offline
Activity: 4
Merit: 0
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June 28, 2017, 08:10:43 PM
Last edit: June 28, 2017, 08:32:32 PM by Haxtone |
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Hi guys! Please help! I ordered a payment. How long I must wait to receive confirmation email? Thanks for answers! *I still did not receive any emails  to "inbox" or "spam" **My email has been confirmed... |
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Pocket Dice (OP)
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June 28, 2017, 08:32:20 PM |
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Hi guys! Please help!
I ordered a payment. How long I must wait to receive confirmation email?
Thanks for answers!
Hi. Contact the support support@pocketdice.io in case you didn't get confirmation email |
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