rubensayshi
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Activity: 30
Merit: 0
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February 26, 2016, 10:29:17 AM |
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I'm sorry you're disappointed with us...
Ever since the increasingly full blocks we've started working on better fee estimations (both to avoid too high and too low fees), but this isn't an exact science and there's a few configuration variables we need to tweak on our algorithm to get to the perfect spot.
The key is to estimate the 'perfect' fee/kb based on the previous blocks found, the value of your transaction has nothing to do with that.
I agree, we were off on this one, the fee/kb should have been ~0.00032493 BTC/kb which should have put the fee for this transaction around 0.000121199 BTC. Instead we estimated 0.00012 BTC/kb and the resulting fee was 0.00003810 BTC.
I've tweaked a few of the configuration variables to make sure that in the future in this scenario it will use a higher fee, while still using lower fees for when blocks are less full.
Regards,
Ruben CTO, Blocktrail
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ragingazn628
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February 29, 2016, 01:04:29 PM |
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Hello BlockTrail, We're experiencing a big issue with your API and our users are getting mad at me. Transactions are being sent via the following function: $wallet->pay(array($payout_address => $payout_amount), null, true, true, (int) $withdrawal_fee); Unfortunately it works sometimes only, I mean the user has to try withdrawing many times until it works. Right now I'm using a try-catch method for displaying the withdrawal error cause your API isn't even throwing the exception. Can you please help us to fix that terrible problem? I want the users to withdraw at first try. Maybe our function parameters are wrong? Waiting for your response, thanks in advance.
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DevSoft
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March 01, 2016, 01:08:38 PM |
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Hello BlockTrail!
I am experiencing the same issue with the "pay()" function. The documentation DOES NOT include ANY INFORMATION about parameters this function is using, which makes it almost impossible to know what params can be passed there.
This issue causes payments to fail almost every time "pay()" function is executed. The statistic could be it works on 1/10 +/- tries. I have tried everything I can imagine of, nothing helps, without knowing more information, which should be included in your documentation.
This issue is so huge, that it increases server load more than 10 times!
Could you please be so kind, and help out with this? Thank you, DevSoft™.
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OmegaStarScream
Staff
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Activity: 3514
Merit: 6162
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March 01, 2016, 01:17:22 PM |
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OP is not active as he used to be , It would be probably better if you post this on Github or contact them directly : https://www.blocktrail.com/about
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DevSoft
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March 01, 2016, 01:22:16 PM |
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They are not answering to any contacts, emails. Total Ignore from BlockTrail's side. Like a half year ago the support was ok, now the service seems to be broken.
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rubensayshi
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Activity: 30
Merit: 0
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March 02, 2016, 09:11:48 AM Last edit: March 02, 2016, 10:02:01 AM by rubensayshi |
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Hello BlockTrail!
I am experiencing the same issue with the "pay()" function. The documentation DOES NOT include ANY INFORMATION about parameters this function is using, which makes it almost impossible to know what params can be passed there.
This issue causes payments to fail almost every time "pay()" function is executed. The statistic could be it works on 1/10 +/- tries. I have tried everything I can imagine of, nothing helps, without knowing more information, which should be included in your documentation.
This issue is so huge, that it increases server load more than 10 times!
Could you please be so kind, and help out with this? Thank you, DevSoft™.
please give PM me privately some info about your account so I can look into it, because I don't see anything 'DevSoft' related in our support mailbox also if you're using PHP, make sure your SDK version is >= 1.2.20
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rubensayshi
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Activity: 30
Merit: 0
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March 02, 2016, 09:14:46 AM |
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nothing 'new' about me being CTO but yes xD the tipbot is completely based on our API/SDK so there's no way to easily adapt it to support another coin. it's open source though so what you could do is take the logic of analysing the messages etc and keep that and replace all the wallet code with a small database that keeps track of users addresses and uses the RPC of your own coin to make the transfers. https://github.com/blocktrail/slack-tipbot
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neutraLTC
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Activity: 1492
Merit: 1021
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March 15, 2016, 09:41:17 AM |
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They are not answering to any contacts, emails. Total Ignore from BlockTrail's side. Like a half year ago the support was ok, now the service seems to be broken. Hello DevSoft, What issue are your facing? Look forward to helping you.
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neutraLTC
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Activity: 1492
Merit: 1021
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March 28, 2016, 11:54:12 AM |
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Check out this fantastic video of one of our users explaining how to use our easy webhooks!
https://youtu.be/UJtszjNh0nk
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coinpr0n
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March 30, 2016, 04:45:47 PM |
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This is great. It really goes a long way to have a video tutorial - it's often the differentiator between choosing one technology over another. Keep it up!
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neutraLTC
Legendary
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Activity: 1492
Merit: 1021
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March 31, 2016, 07:03:23 AM |
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This is great. It really goes a long way to have a video tutorial - it's often the differentiator between choosing one technology over another. Keep it up! Thanks, although the credit should be given to "m1xolyd1an" the one who uploaded it! Nonetheless, good advice. We might begin taking out some more video tutorials in the upcoming months.
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casinobitco
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Activity: 1833
Merit: 1030
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April 08, 2016, 01:26:37 AM Last edit: April 08, 2016, 01:53:01 AM by casinobitco |
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Hey Guys - Looking for a little bit of help with your API, we can't seem to get the WebHooks to actually function using the API. Very much could be user error on our part, but haven't been able to get a ticket looked at or our PMs answered. Any and all help is appreciated (and tipped )
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Decoded
Legendary
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Activity: 1232
Merit: 1030
give me your cryptos
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April 08, 2016, 05:48:21 AM |
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Beautiful looking wallet. It reminds me of coinbase. Your block explorer is the best I've seen, blockchain.info is quite laggy and the interface and color palette is a touch too bland for my taste.
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looking for a signature campaign, dm me for that
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neutraLTC
Legendary
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Activity: 1492
Merit: 1021
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April 11, 2016, 09:14:16 AM |
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Hey Guys - Looking for a little bit of help with your API, we can't seem to get the WebHooks to actually function using the API. Very much could be user error on our part, but haven't been able to get a ticket looked at or our PMs answered. Any and all help is appreciated (and tipped ) PM responded to! And we don't accept tips for support queries
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neutraLTC
Legendary
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Activity: 1492
Merit: 1021
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April 11, 2016, 09:14:30 AM |
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Beautiful looking wallet. It reminds me of coinbase. Your block explorer is the best I've seen, blockchain.info is quite laggy and the interface and color palette is a touch too bland for my taste.
Thanks! means a lot.
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hoop
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Activity: 1523
Merit: 1001
NOBT - WNOBT your saving bank◕◡◕
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April 12, 2016, 12:09:17 PM |
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Is this video tutorial good to go with you service?
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sana54210
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Activity: 3206
Merit: 1128
"CoinPoker.com"
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April 13, 2016, 10:36:21 AM |
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Yes, it is a not recommended service, I also had faced the same problems at there, for the confirmation of my transactions, I will have to wait for a few more days, which is not favored by me. So, I left already.
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coinableS
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Activity: 1442
Merit: 1179
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April 17, 2016, 03:28:32 PM |
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This is great. It really goes a long way to have a video tutorial - it's often the differentiator between choosing one technology over another. Keep it up! Thanks, although the credit should be given to "m1xolyd1an" the one who uploaded it! Nonetheless, good advice. We might begin taking out some more video tutorials in the upcoming months. Nice, thanks for sharing my video Wasn't sure if I should do some tutorials on using their actual API library, but I've done so many videos on using APIs I figured it would be redundant to viewers. The UI feature in building webhooks is unique (and awesome) so I wanted to highlight it.
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