Hi, I'm Miitch and I take care of the technical side of things for Coin-Sweeper. I'm really sorry about the last few days - it has been a *very* bumpy ride. In the last 24 hours on top of the joys of the attacks we have also just had our MySQL Database corrupt. It can't be repaired which is a disaster... I've reverted to a backup that is roughly 12 hours old and Coin-Sweeper is back online again on a different server.
Excuse my brevity but I wanted to get out a quick update. For those who are technically minded:
- we didn't lose the whole database, just the tables for player accounts and player games
- this means for players who played in the 12~ hour window of data loss your balance is likely out
- we log every balance change to a separate logs table. it is over 100,000 rows long!!! But it will be possible to re-create correct balances. it's just going to take me some time
- if your balance is higher than it should be - congratulations, consider that a little bonus for your patience while we get this sorted
- if your balance is lower than it should be - please email customer service ASAP with as much info about your account as you have:
info@coin-sweeper.com (especially helpful is your deposit address and Coin-Sweeper identifier if you set one)
There is still more work to be done but I'll do my best to check this thread regularly and reply to questions related to the technical problems!
Long term we have a plan in place for a better server setup with more redundancy so these issues will become a thing of the past. We need to get these immediate problems resolved before the better setup can be implemented. In the mean time - keep enjoying Coin-Sweeper
