FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting

[marlboroza]

^^^^
As far as i know if game crashes during free spins they will give you free spins.

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

Amatic? Their slots have huge house edge.

[1715602991]

1715602991

[willodeanspenceiu]

^^^^
As far as i know if game crashes during free spins they will give you free spins.

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

Amatic? Their slots have huge house edge.

The rep didnt seem to think that from his contradicting messages; I asked several times and pointed out he was contradicting himself but never game a straight answer.

But the main point is theyre currently baiting for deposits for broken games purposely

As for Amatic, well on here I would definitely believe that or worse but on betchain the several dozen sessions Ive played it doesnt seem so; several times through the past 3 years I hit great wins. Usually keep me playing for long session. Here its just one direction with a rare okay win after losing a large amount

Edit:

Currently waiting for:

Cherry Bomb Deluxe .3MBTC bet Free spins Cherry Symbol selected
Genie Wishes .3MBTC Free spins
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins

Since the games arent locked Ill just keep playing and stack up free spins I guess since I wont have time during the week to play and theres no eta on fix

[ralle14]

^^^^
As far as i know if game crashes during free spins they will give you free spins.

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

Amatic? Their slots have huge house edge.

Your right, Amatic with a whopping 4% house edge according to this guide that I googled.  

Now when I was playing the Boomnig Games (for the 75% bonus) I hit some free games and the game crashed.

Contacted support to be told users are having the same issue with Booming Games. Okay why the hell wouldn't they make a small announcement or temporarily disable the games? because they want users to deposit for teh bonus and lock in their depsosits -.-


Then I was about to play another game since I had to head to bed in a short while when i checked I saw that its only the game I was playing. I contacted again and was told that they know theres issues when users get the free spins/games on Booming games.

Maybe booming games didn't bother to fix it the same thing happened to me last time I was playing one of their game but on a different casino with no bonus then hit the scatter or the symbols to trigger the freespins after a minute it suddenly crashed. I tried to go back immediately after the game crashed hoping the game was saved and was surprised it wasn't.

[panjul07]

^^^^
As far as i know if game crashes during free spins they will give you free spins.

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

Amatic? Their slots have huge house edge.

Your right, Amatic with a whopping 4% house edge according to this guide that I googled.  

Now when I was playing the Boomnig Games (for the 75% bonus) I hit some free games and the game crashed.

Contacted support to be told users are having the same issue with Booming Games. Okay why the hell wouldn't they make a small announcement or temporarily disable the games? because they want users to deposit for teh bonus and lock in their depsosits -.-


Then I was about to play another game since I had to head to bed in a short while when i checked I saw that its only the game I was playing. I contacted again and was told that they know theres issues when users get the free spins/games on Booming games.

Maybe booming games didn't bother to fix it the same thing happened to me last time I was playing one of their game but on a different casino with no bonus then hit the scatter or the symbols to trigger the freespins after a minute it suddenly crashed. I tried to go back immediately after the game crashed hoping the game was saved and was surprised it wasn't.

If booming games as the provider knows about this glitch then they should inform all the sites that use their software. In this case, if they did not tell FJ so the provider is the one that should be blamed. But if FJ knew about it already so FJ should compensate the players, at least they should force the provider to fix and give the players what they deserves (losing free spins because the crash).
Too bad it is happened on the new added games with the first promotion.

[willodeanspenceiu]

^^^^
As far as i know if game crashes during free spins they will give you free spins.

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

Amatic? Their slots have huge house edge.

Your right, Amatic with a whopping 4% house edge according to this guide that I googled.  

Now when I was playing the Boomnig Games (for the 75% bonus) I hit some free games and the game crashed.

Contacted support to be told users are having the same issue with Booming Games. Okay why the hell wouldn't they make a small announcement or temporarily disable the games? because they want users to deposit for teh bonus and lock in their depsosits -.-


Then I was about to play another game since I had to head to bed in a short while when i checked I saw that its only the game I was playing. I contacted again and was told that they know theres issues when users get the free spins/games on Booming games.

Maybe booming games didn't bother to fix it the same thing happened to me last time I was playing one of their game but on a different casino with no bonus then hit the scatter or the symbols to trigger the freespins after a minute it suddenly crashed. I tried to go back immediately after the game crashed hoping the game was saved and was surprised it wasn't.

Weird feel like only on FJ Amatic has lower chances.

As for booming games they were working fine on other casino sites; but now that you said that it has happened to you and you didnt get the games back...now im worried.

Kinda clears up why the rep was tiptoeing around giving me a straight answer.

^^^^
As far as i know if game crashes during free spins they will give you free spins.

Played some anamatic games and rarely got wins; mostly once i was down most of my balance but that was it. Ive played on betchain before the same games and the luck wasnt this horrid.

Amatic? Their slots have huge house edge.

Your right, Amatic with a whopping 4% house edge according to this guide that I googled.  

Now when I was playing the Boomnig Games (for the 75% bonus) I hit some free games and the game crashed.

Contacted support to be told users are having the same issue with Booming Games. Okay why the hell wouldn't they make a small announcement or temporarily disable the games? because they want users to deposit for teh bonus and lock in their depsosits -.-


Then I was about to play another game since I had to head to bed in a short while when i checked I saw that its only the game I was playing. I contacted again and was told that they know theres issues when users get the free spins/games on Booming games.

Maybe booming games didn't bother to fix it the same thing happened to me last time I was playing one of their game but on a different casino with no bonus then hit the scatter or the symbols to trigger the freespins after a minute it suddenly crashed. I tried to go back immediately after the game crashed hoping the game was saved and was surprised it wasn't.

If booming games as the provider knows about this glitch then they should inform all the sites that use their software. In this case, if they did not tell FJ so the provider is the one that should be blamed. But if FJ knew about it already so FJ should compensate the players, at least they should force the provider to fix and give the players what they deserves (losing free spins because the crash).
Too bad it is happened on the new added games with the first promotion.

FJ knew; hence my frustration with their bait deposit bonus continuing when theres no chance people can actually play/win when theres issues that are known.


Really hope I get all the free spins I won as Im using that bonus balance and am down :

Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

Really excited for the higher bet free spins but pretty sure im going to get ripped off


Stopped playing any booming now until I get these credited. Surprised its still broken but yet no announcements or disabled games. Definitely not a move to expect from legit sites.

[FortuneJack]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved :)

[willodeanspenceiu]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

[FortuneJack]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

No, it won't, we are working on it.
Until then Booming Games are unavailable.

[willodeanspenceiu]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

No, it won't, we are working on it.
Until then Booming Games are unavailable.

I am beyond disappointed with this site.

I was told I could now use the Booming Games balance on any other slots:

https://i.gyazo.com/fcb8f0433dcc482c821b6b1626d51ab8.png

So I tired and nothing. I contacted live support and the same person (IVY) that responded to my ticket saying I could play any now said otherwise.

Then even claimed I was not affected by what happened :

https://i.gyazo.com/d99f0da33529f742fa5e44c15eb4d4ab.png

had to point out that she even read my ticket and that she was the one who said I can paly any slots, at least she said I would be compensated/good offer for the mess:
https://i.gyazo.com/94f789181763e331b15148ef2d73cac9.png

This is the 2nd time I had trouble with support giving contradicting statements.



I really do hope I get the games I am owed and the offer I  was told I should receive. As of right now Im just disappointed with all this as its my first time here.

[Lucky7btc]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

No, it won't, we are working on it.
Until then Booming Games are unavailable.

I am beyond disappointed with this site.

I was told I could now use the Booming Games balance on any other slots:



So I tired and nothing. I contacted live support and the same person (IVY) that responded to my ticket saying I could play any now said otherwise.

Then even claimed I was not affected by what happened :



had to point out that she even read my ticket and that she was the one who said I can paly any slots, at least she said I would be compensated/good offer for the mess:


This is the 2nd time I had trouble with support giving contradicting statements.



I really do hope I get the games I am owed and the offer I  was told I should receive. As of right now Im just disappointed with all this as its my first time here.

This site CS agents are very poorly trained. As a whole this casino drags it feet when coming to issues. I for one have STOPPED depositing here!

[Blockchayne]

Yesterday FortuneJack stated they would provide "an update by the end of the day". No such update was ever provided. Last night I spoke to Robert from LiveChat and he said "the problems have been resolved and they are in the process of figuring out the refunds. Now the next day comes and there is no update, no new information, no indication of when they will be compensating us. I have been waiting for 5 days now and have spoke with Robert, Alexander, Ivy, and Carrie about this issue.

I have had enough waiting. I've lost over 60 bitcoins on their site since I joined in September of 2015. That's the equivalent of $200,000 yet despite being on this "privileged" VIP list for close two years - they still cannot expedite the resolution nor even provide me with any basic level of information. In the past when problems have come up, I would've been among the first to come to FortuneJack's defense and stress that they absolutely would make things right.

Anymore, it's like I don't even recognize them nor their actions. There is no excuse for having to wait 5 painstakingly long days and still be left in the dark with no concrete resolution and no concrete schedule of when this resolution will be handled.

Even more troubling is an affiliate email I received a few days before this booming games debacle in which it asked for feedback, new feature requests, ideas, because they were going "to be launching a new site" that they've been working on and would like some feedback from their senior players before breaking the news to the general public. Well I don't know what they've made public or what they made private but I have a substantial amount of information about FortuneJack and their activities so I would think that they would be a little more prompt in fixing this issue. My patience has run out..... 

[willodeanspenceiu]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

No, it won't, we are working on it.
Until then Booming Games are unavailable.

Wow. So instead of honoring the following games I got free spins on with different bet amount:

Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins


You guys are doing:

https://i.gyazo.com/a2ead838632f82da4da6d00f00f17bb6.png

"Greetings dear Willodeanspence,

Sorry to keep you waiting, but it's the result that matters and FortuneJack is ready to provide you with nothing but the best one:

 We are fully restoring your Bonus with additional 7 days time limit starting from THIS moment.
 
Note that this time bonus wagering is not restricted to a single game-provider and you can easily wager said bonus in your preferred favorite games.

 But that's not all,
 For this inconvenience caused, our support team is happy to provide you with 25 Free Spins in Pragmatic's game of your selection:
 
Crazy Jungle

Religion of Champions Brasil

Wild Sevens

Tales of Egypt

Hockey League

Glorious Rome

Dice and Fire

New Tales of Egypt.


 In case If you cannot play pragmatic games due to IP restriction - We got you covered and additional 20% will be added on top of your bonus.

Please reply, and let us know of your chosen option :
 
Bonus + 25 Free Spins;

OR, If you cannot play pragmatic games due to IP restriction :

Bonus + 20%

Awaiting for your reply."



This is just plain and simply defrauding your users.

I had several free games as listed above and here:
Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

Which obviously is at least 60 free games at different bet amounts that would obviously have a decent chance to pay something out + I still have 0.02984750 bonus balance 12% wagered

And you find it fair to just simply RESET the bonus balance to the original amount being 0.0388575 BTC + either :

20% extra balance totaling .046629

OR

25 free spins on a short list of the worse games for Pragmatic play which are most likely at the lowest bet amount


And you find that to be fair?

Wow. There you go guys. They claimed we would be getting the free games/bonus we won on Booming Games + would be getting compensation for their bait.

Instead they offer something worse, such a great honest company  


EDIT: I also contacted on live support to try getting help but the rep simply restated what the email said when I asked if Im going to be ripped of the free games/bonus I had listed. Then simply went quiet.


It sad to see this is how fortunejack is.
You guys advertised the bonus to bait players into depositing more for Booming Games bonus despite previously knowing the issues with the game.
And now this? After promising we would indeed get the freespin/bonuses we had + compensation but instead you offer something worse....

[Blockchayne]

Hello,

Our Dev team along with Booming Games are working hard to resolve the issue as soon as possible.
No one is getting ripped off, we are noting down all the FJ usernames who have reported the crash.
Currently, we are discussing disabling Booming Games until the issue has been resolved. If it can not be resolved today, Booming Games will be unavailable until we have the fix.
Kindly, accept our apologies, this was something none of the sides noticed until players started to report.
We will update you by the end of the day.

Thank you for your patience and understanding, everyone.

Edit: Will get back to your affiliates/poker room questions after the mentioned issue with Booming Games has been resolved

Im assuming the Booming Games 75% deposit bonus wont be removed/expire until after these issues are resolved?

No, it won't, we are working on it.
Until then Booming Games are unavailable.

Wow. So instead of honoring the following games I got free spins on with different bet amount:

Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins


You guys are doing:



"Greetings dear Willodeanspence,

Sorry to keep you waiting, but it's the result that matters and FortuneJack is ready to provide you with nothing but the best one:

 We are fully restoring your Bonus with additional 7 days time limit starting from THIS moment.
 
Note that this time bonus wagering is not restricted to a single game-provider and you can easily wager said bonus in your preferred favorite games.

 But that's not all,
 For this inconvenience caused, our support team is happy to provide you with 25 Free Spins in Pragmatic's game of your selection:
 
Crazy Jungle

Religion of Champions Brasil

Wild Sevens

Tales of Egypt

Hockey League

Glorious Rome

Dice and Fire

New Tales of Egypt.


 In case If you cannot play pragmatic games due to IP restriction - We got you covered and additional 20% will be added on top of your bonus.

Please reply, and let us know of your chosen option :
 
Bonus + 25 Free Spins;

OR, If you cannot play pragmatic games due to IP restriction :

Bonus + 20%

Awaiting for your reply."



This is just plain and simply defrauding your users.

I had several free games as listed above and here:
Gene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

Which obviously is at least 60 free games at different bet amounts that would obviously have a decent chance to pay something out + I still have 0.02984750 bonus balance 12% wagered

And you find it fair to just simply RESET the bonus balance to the original amount being 0.0388575 BTC + either :

20% extra balance totaling .046629

OR

25 free spins on a short list of the worse games for Pragmatic play which are most likely at the lowest bet amount


And you find that to be fair?

Wow. There you go guys. They claimed we would be getting the free games/bonus we won on Booming Games + would be getting compensation for their bait.

Instead they offer something worse, such a great honest company  

Basically this is how it works based off of their resolution.

If you play and LOSE - they simply keep your bitcoin.
However, if you play and hit the bonus which potentially puts you in the WIN column
They can simply disconnect the game's servers, reset the casino management console, and claim software error and refund your handful of bets from that specific session.

If you LOSE you LOSE.
If you WIN oops software error so REFUNDED
This is an excellent business model!!
If you were ensuring that the house wins... every time! 
Then it's really not even gambling because it's not risking your bitcoin.
It's simply giving it away. FortuneJack Bitcoin Charity Fund.
Have too much bitcoin? Great bc FJ has current promo.
This week fantastic promo! Send bitcoin to us. And we will take 100% of it off your hands.. free of charge!!! 
But don't worry. After we take all your coins.
We happily respond "try luck again tomorrow".
So it's all better now. See how that works. We did you a favor here!! You should be grateful!!

[willodeanspenceiu]

Well looks like they wont stick to their word so Im just taking one of the options but lets see how long this takes  



EDIT:

Got the bonus reset + 25 spins on New Tales of Egypt

Played the 25 spins and got like 8~ MBTC however it did not credit me them. -.-

Contacted live support and they wanted to know the EXACT amount lol told them around how much.
They simply said they have to check and will email me after. just wow.



I am beyond astonished at the constant issues with this site and constant lies they promised only to go back on their word + rip us off.

Im pretty sure I wont get jack AGAIN and wont get shit witht he bonus balance. After all this is done I am never coming back here again.

[Lucky7btc]

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

[dustboy]

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

If they really do not care about their players, logically they wont give any responses but in fact they give an answer as fast as they can and as I know they will always fix any issues.

[willodeanspenceiu]

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

If they really do not care about their players, logically they wont give any responses but in fact they give an answer as fast as they can and as I know they will always fix any issues.

I am so but they do not respond as fast as they can and they didnt fix any issues.

Heres a timeline of what just happened this week up to today:


They advertised heavily for Booming Games and offers 75% bonus.

I was enticed by this off and deposited and lost my real balance so ended with the 75% bonus which was .038~

I played Booming Games and got free spins on a game but it froze/crashed and wouldn't load after that.

I reported the issue immediately on live support; they responded that was previously known and reported by plenty.
So I asked why they have not made an announcement about it and disabled the games;to which they didnt respond.
Then I was told it would be fixed soon and that any free spins or bonuses won on Booming Games (as the bonus is limited to only Booming Games) would be credited after they fix the well known issue.

So I ended with:
ene Wishes .3MBTC Free spins
Cherry Bomb Deluxe .3MBTC Free spins cherry wild
Santas Kiss .3MBTC
Legend of Qu Yuan .6MBTC bet free spins
Booming Gold .2MBTC free spins
Cold cash .4mbtc Free spins

And remaining bonus balance of .028~ and 12% of wager requirements.

We were then assured that we would receive the bonuses/free spins won before the games crashed + compensation to make up for the trouble (more like bait).

A few days later they emailed they had a "solution" which was simply resetting the bonus balance + offering either

20% extra bonus balance OR 25 free spins on the worse Pragmatic Games available at MINIMUM bet.

So they went baited players, went back on their promises assuring we would get the free spins/bonuses won, and then simply resetting bonus balance+wager requirements amounted along with a "compensation" that is obviously not fair.

With the bet amounts I won on each of the games I listed above; chances are I would've made a decent win with those 60 free spins.

But no; they wouldnt fix anything and I had to go with their only offer.


I then won around 7 mbtc on the 25 free spins that were "compensation" for the trouble HA! Guess what? it didnt credit and I had to bug em about it to get it.

So its clear how this casino functions; by bait and switch and ripping of users. Have you even read whats been happening? Its all on the thread; they went back on their promises and it was simply bait from the start.

[piloder]

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

Problems can arise in any casino and in gambling platforms like FJ which is handling thousands of player at a time with games from lots of third party softwares, it is quite common to have problems. Also they care about their players and they try to fix all those issue on time, they have already responded to recent issue here
https://bitcointalk.org/index.php?topic=774929.msg20707412#msg20707412

[LuanX3]

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

Problems can arise in any casino and in gambling platforms like FJ which is handling thousands of player at a time with games from lots of third party softwares, it is quite common to have problems. Also they care about their players and they try to fix all those issue on time, they have already responded to recent issue here
https://bitcointalk.org/index.php?topic=774929.msg20707412#msg20707412

If you had problems here again and again, why do you still play here? I don't think I've encountered and problems here and I think the customer service of Fortune Jack has been the most friendliest and professional people I've talked to. They reply in seconds and they don't go away till they have a solution for you.

[Linuld]

Go back and look at most of my posts on this thread. This casino has been nothing but problems after problems. They really do not care about its players...

Problems can arise in any casino and in gambling platforms like FJ which is handling thousands of player at a time with games from lots of third party softwares, it is quite common to have problems. Also they care about their players and they try to fix all those issue on time, they have already responded to recent issue here
https://bitcointalk.org/index.php?topic=774929.msg20707412#msg20707412

If you had problems here again and again, why do you still play here? I don't think I've encountered and problems here and I think the customer service of Fortune Jack has been the most friendliest and professional people I've talked to. They reply in seconds and they don't go away till they have a solution for you.

we are not sure what exactly you are facing problem in FJ. I am seeing this site from many years, and they have a good support team, and they can respond to players queries as soon as possible. Sometimes it happens in all casino sites we should understand their problem also they want to support many players like you so to reach you they may take some time, but they can help you to solve your issue. Still, you don't like FJ then better switch to another site.