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[amelik2]

Neither of those IP's are even close to my house IP. I log in from my phone almost 80% of the time anyway. I use 4G, public wifi's, my work wifi, my work cloud network, and my house wifi. I've probably accessed the website on over 25+ IP's by now. They have never asked for any of my info; just sent me two emails claiming multiple accounts with no evidence or proof. They are also slow as hell to respond...

Suppose a friend has an account on the site and comes to my house and logins on my wifi? Or a coworker creates an account? Maybe if they took the time to investigate and verify who I am they will see that I have never made another account. From day one my account has been registered to my email which is my name and my phone number which I can send a copy of the bill. Why is FJ not asking to verify any of this info? Even the btc I used to deposit came from another book where I am a verified user for 8+ years. I can show screenshots of the withdrawal to the wallet my deposit on FJ was made from. Also, my personal info on that book with verification check marks but nope FJ doesn't care to look into it.

I'm curious if this other player 'Patdugan' they are claiming me to be has been verified or ever withdrawn?

Like you said why would they even allow me to deposit and play on the site for almost a year if I was breaking their rules. They only make this claim when it comes time for the player to withdrawal winnings.

[BitSat19]

I don't know why you guys are celebrating 3 win streaks, I have managed a 4 streak in a row! ... of losses .

I have literally failed to know any of the games, I was talking with a friend and he said that is probably as impressive as making 4 in a row winning, I mean Liverpool, Valencia, PSG, Tottenham all looked like they are teams who could win those games, are you going to tell me that Liverpool can't beat Athletico? they totally can, same with PSG beating Dortmund, totally possible and even more likely than vice versa, Tottenham beating Liepzig was still a bit of "meh" so I can understand that but it could have went either way, Valencia one could be the only one I was purely wrong, maybe I just rushed into that too much and historical difference just helped me decide which it shouldn't.

I was also going with these same selections but on last moment I change them with Liverpool Atlanta PSG and Draw as I was sure Kane and Son both out so Spurs will try their best to keep in touch with draw but Leipzig was good and they deserve this win now in next round will check all before submitting my picks.

[Pmalek]

My question is: If FJ knows that this "user" is a multiaccount... why dont close the account the next day or stop him to make a deposit. That would avoid all this shit. What is not normal now that this guy win 5BTC and will not recieve anything when he already bets his own money (without bonus) to loose or win.

They probably investigate and check only those accounts who want to withdraw money. It is not automatic that the account just gets locked. A member of their support does a background check to determine if there are any irregularities.

@amelik2
You have to understand that if you login from multiple places and have your friends, coworkers, family members do the same, it looks suspicious.
A person could also open 3 accounts from the same IP range and say he has 2 brothers and you all have accounts on FJ. What does their TOS say about multiple accounts per household? Like in the example I gave, if you had a brother, would you both be allowed to use 2 different account from the same household?

Only a thorough KYC could solve this maybe. I am not sure if FJ conducts KYCs. 

[coinfinger]

The thing is, these teams at all casinos try to refrain from putting ALL information out there because it may be breach of privacy. However there is nothing holding the users out from doing whatever they want. A user could literally tell whatever they want, shit on a casino, tell them they are scammers and shady and whatever other bad things they can come up, basically hurt the business because some people may see this as a reason to stay away, in return they get no punishment for it if it is actually wrong.

Let us think for a second that maybe fortunejack is right? Maybe they have done nothing wrong, maybe the IP thing is "last visited IP" and not "constantly visited IP", maybe they use a VPN. There could be a million ways that user is wrong and fortunejack is right, could fortunejack sue the user for defamation? I doubt they will even bother.

[Get-Paid.com]

Let us think for a second that maybe fortunejack is right? Maybe they have done nothing wrong, maybe the IP thing is "last visited IP" and not "constantly visited IP", maybe they use a VPN. There could be a million ways that user is wrong and fortunejack is right, could fortunejack sue the user for defamation? I doubt they will even bother.

Are you on pills?
The user has 5 BTC in his account and he's refused to get it.

The multiple accounts accusation links him to possibly just 1 more account which I doubt even had any balance there.

The real fraudulent activity here is FJ's, they are fraud, dishonest and unscrupulous. If anyone needs to sue any party here then it's the user to sue FortuneJack for this immoral conduct.

[AlexSimion]

Neither of those IP's are even close to my house IP. I log in from my phone almost 80% of the time anyway. I use 4G, public wifi's, my work wifi, my work cloud network, and my house wifi. I've probably accessed the website on over 25+ IP's by now. They have never asked for any of my info; just sent me two emails claiming multiple accounts with no evidence or proof. They are also slow as hell to respond...

Suppose a friend has an account on the site and comes to my house and logins on my wifi? Or a coworker creates an account? Maybe if they took the time to investigate and verify who I am they will see that I have never made another account. From day one my account has been registered to my email which is my name and my phone number which I can send a copy of the bill. Why is FJ not asking to verify any of this info? Even the btc I used to deposit came from another book where I am a verified user for 8+ years. I can show screenshots of the withdrawal to the wallet my deposit on FJ was made from. Also, my personal info on that book with verification check marks but nope FJ doesn't care to look into it.

I'm curious if this other player 'Patdugan' they are claiming me to be has been verified or ever withdrawn?

Like you said why would they even allow me to deposit and play on the site for almost a year if I was breaking their rules. They only make this claim when it comes time for the player to withdrawal winnings.

Well if they want keep their reputation I'm sure they'll look into it more , and probably release your withdrawal. As a user previously mentioned , you should file a complaint on askgamblers , they're known to help with such cases , they've resolved many issues in the past , including with Fortunejack.
It's kind of sad that usually whenever there's a big wd involved , almost always something like this pops-up , multiple accounts etc .   

[Hhampuz]

Like you said why would they even allow me to deposit and play on the site for almost a year if I was breaking their rules. They only make this claim when it comes time for the player to withdrawal winnings.

You make it seem like this is something out of the ordinary?

Do you know how any casino/gambling site works? They wouldn't just randomly go through all of their account on a daily basis.. It is only when something has happened that they look through it and that's how it is and how it should be. When you and others say things like "Why would they let me play at their site for x amount of time without stopping me" it sounds like you are advocating something similar to stop and frisk, lol.

I'm sure FJ will post more details on this case shortly, in the meantime you should present your case in a civilized manner to get the best possible response from FJ and the community.

[slaman29]

Like you said why would they even allow me to deposit and play on the site for almost a year if I was breaking their rules. They only make this claim when it comes time for the player to withdrawal winnings.

You make it seem like this is something out of the ordinary?

Do you know how any casino/gambling site works? They wouldn't just randomly go through all of their account on a daily basis.. It is only when something has happened that they look through it and that's how it is and how it should be. When you and others say things like "Why would they let me play at their site for x amount of time without stopping me" it sounds like you are advocating something similar to stop and frisk, lol.

I'm sure FJ will post more details on this case shortly, in the meantime you should present your case in a civilized manner to get the best possible response from FJ and the community.

Yes exactly, would we all be okay if every time we login and play we are asked to be checked and checked and asked to explain everything? Although, I suppose I would agree, maybe what might be even better is, when you deposit, an auto system checks to see if deposit IP has been logged from another account before and if so, then the player is warned "Do NOT deposit, if you deposit, your funds are seized."

I think an auto system can do this what do you guys think?

[Hhampuz]

Yes exactly, would we all be okay if every time we login and play we are asked to be checked and checked and asked to explain everything? Although, I suppose I would agree, maybe what might be even better is, when you deposit, an auto system checks to see if deposit IP has been logged from another account before and if so, then the player is warned "Do NOT deposit, if you deposit, your funds are seized."

I think an auto system can do this what do you guys think?

That is not how it works, anywhere.

[FortuneJack]

Hello everyone, here’s the second part of the report that we’ve been working on:

First of all, we would love to once again clarify what the actual meaning of the term ‘last IP’ is, which was included into the screenshot above. It’s the IP address that the certain user used for the last time of logging in into the FJ account.

On another hand, the IP address (107.77.204.49/) that was placed into the search filter is the one that was used by both of the users while logging in as well as playing onto FortuneJack platform.

As for amelik2 case:

Here we’re sharing one more IP address that gets linked to both of the accounts:





Please take a look at the history of the IP addresses that have been involved with each of the username:



-





Additionally, both of the accounts were registered onto the same date:



-




-----------------------------------------------------------------------------------------------------------
We’ve decided to restrict patdugan with the functionality of adding new positions to the upcoming tickets (under the campaign called the ‘Control Your Game’) and after doing it so, he/she logged into the username of amelik2 and bypassed the previous restriction of ours by utilizing other account.



Here’s the screen that showcases that the amelik2 has not been logged into the account for a while and only after patdugan receiving the restriction, it gets immediately into action:




P.S – most of you might have already payed attention to the fact that there are already 3 users under the IP of 107.77.204.49 (the above-mentioned user possibly continues creating the new accounts), which definitely supports the idea that we’re dealing with multi accounting. However, the 3rd account appearing onto our radar is still under investigation, will keep you updated if there’s any news to share regarding this case.

[AlexSimion]

I'm starting to lose patience with Fortunejack .... it's in no way related to the upper case , where it's clear the accuser is most likely involved in multi account abuse .

I'm speaking about the constant problems with withdrawals . Personally I've had 3 in a row last week fall under "standard security check " which they say it happens rarely . 
And now having a problem with a deposit , deposited some ETH , over 2 hours ago , plenty of confirmations , but it's not showing in my balance . Support is saying it's under investigation for 2 hours . Don't really understand what needs to be investigated for so long ? The Eth is confirmed , blockchain proves it , Eth is in the Fortunejack address , but it's not showing in my balance. 
It seems there's not a week where I don't have to deal with any special situation here ....
I think the promos are really great , but the constant copy-pasted answers from support ( We'll reach back to you via email ) are giving me headaches already.

[malubit]

@Fortunejack
I think its very risky to post information like this on the forum. Of course people will appreciate that this kind of information is shared, but I really think this is against privacy. Because if you are not 100% sure this is the same user, then you now displaying IP addresses from other users on the forum, which really would harm their privacy. It is better to solve this in private way, and provide the screenshots to the user. If the user then decides to post the information, then it is the responsibility of the player. But seems to me that now Fortunejack is fully responsible for displaying all the ip addresses.
Better solve it by email and not show people here everything.

Customers might think their data/privacy is not safe now if you show this information in public.

[FortuneJack]

I'm starting to lose patience with Fortunejack .... it's in no way related to the upper case , where it's clear the accuser is most likely involved in multi account abuse .

I'm speaking about the constant problems with withdrawals . Personally I've had 3 in a row last week fall under "standard security check " which they say it happens rarely . 
And now having a problem with a deposit , deposited some ETH , over 2 hours ago , plenty of confirmations , but it's not showing in my balance . Support is saying it's under investigation for 2 hours . Don't really understand what needs to be investigated for so long ? The Eth is confirmed , blockchain proves it , Eth is in the Fortunejack address , but it's not showing in my balance. 
It seems there's not a week where I don't have to deal with any special situation here ....
I think the promos are really great , but the constant copy-pasted answers from support ( We'll reach back to you via email ) are giving me headaches already.

Sorry for the inconvenience, hopefully it's all good on your end. As a matter of fact, feel free to DM us here or post a reply and I will most definitely help you solve your problem in the shortest possible time frame.

[amelik2]

I reviewed the "shared" IP address and discovered this IP belongs to my my work office wifi. Once I got that info I was able to confirm that 'PatDugan' (not his real name) is a coworker of mine. We both signed up on the same day in 2019 when another coworker told us about the site (possibly explains why there are 3 users?). We are different people who happened to login at the same IP at one point, but we should not be considered multi-accounts.  This is just an excuse for FortuneJack not to pay me for my big win a couple weeks ago.

As you posted on the prior screenshot with the two IP's logging in 18 minutes apart one was in VA and one was in Baltimore. Everyone knows it is impossible to travel from VA to Baltimore in under 75 minutes. Clearly we are two separate people.

"Pat" (again not his real name) has been frequently depositing and withdrawing without a problem. When we just spoke, he told me that he just received a withdrawal today!
  
'Pat' told me that FortuneJack performed a KYC check via skype a few weeks ago.  Why was one not requested for me? Maybe I'll ask him for a screenshot of the payout you sent him this morning...Why would you continue to pay one user and not the other if you think we are scamming you by making multiple accounts? That makes a lot of sense.

As I previously mentioned multiple times from day one my account has been registered to my email which is my name and phone number. I have offered to send a copy of the phone bill. I've offered to send additional documentation as well. Since you have all the IP's you will see the IP with only 1 user accessing it is my house in the town near where I live. I have no problem sending a mortgage statement and additional documentation showing that I live near that town.

Since you verified 'PatDugan' you should be able to easily determine that we are 2 separate users. I'm sure many people on this forum have a friend or coworker that also has an account on the same gaming site they use.

FYI for everyone on here FJ has not responded to my emails, they only seem to want to post here regarding the issue. This should be a private discussion but since they don't want to respond they have left me no choice but to come here and other sites. I am not going to give up or stop until I get paid...

[bearexin]

This is one of the most dilemma issues I have ever seen. You cannot check every single account on your website, there is no security like that in all of internet, even amazon gets ripped off time to time because they can't check all of their accounts.

However, what casinos can do is check the withdrawals, since that number is much smaller with the amount of people who join but do nothing or do something very small and also the people who join and lose, the only thing left is the people who won and want their winnings back, which makes security easier when you have to only check those people. When you check them you end up seeing what that person has done and if there is anything wrong, that is when casinos figure out if that person has done anything bad or not and they decided this person has done something against the rules at that point because of this.

[amelik2]

'PatDugan' forwarded me the email regarding the payout they received this morning from FJ. 0 issues. Funny you would think if they are accusing this user of multi-accounting with myself they wouldn't pay them...

I guess only 50k warrants them to make up some bs to get out of paying.

https://ibb.co/2sJLm9C

[coinfinger]

Let us think for a second that maybe fortunejack is right? Maybe they have done nothing wrong, maybe the IP thing is "last visited IP" and not "constantly visited IP", maybe they use a VPN. There could be a million ways that user is wrong and fortunejack is right, could fortunejack sue the user for defamation? I doubt they will even bother.

Are you on pills?
The user has 5 BTC in his account and he's refused to get it.

The multiple accounts accusation links him to possibly just 1 more account which I doubt even had any balance there.

The real fraudulent activity here is FJ's, they are fraud, dishonest and unscrupulous. If anyone needs to sue any party here then it's the user to sue FortuneJack for this immoral conduct.

But the amount of people who find FJ guilty without any proof from all sides coming yet is just too insane. When did we became so judgmental towards others, what happened to "innocent until proven guilty" thing? Maybe FJ is guilty, maybe not, maybe user is guilty, maybe not. Let us wait for all the data we can get before we can actually start to form an idea about this, if we do not have all the data in our hands and find someone guilty that is not based on facts but based on emotions or opinions which we shouldn't do.

It is a free world and you can go ahead and blame FJ for the issue, I can blame the user, but I am not, I am waiting on the full data and believe me after 7 years of crypto, I have seen many people pose as victims turn out to be scammers so I will wait before my judgment.

[Thekool1s]

I usually don't get involved in these kinds of dramas, But using IPs to ensure people are not multi-accounting is a terrible way to prevent it. There will be just too many false positives. This is even suggested by the IP logs, there are more than or 3 accounts linked with IPs in question. There are far better ways to prevent multi-accounting than filtering it by IPs, There are only a handful of Unique IPs out there, Not each and every one of us can have a unique one, I was faced with this challenge when I was creating a Faucet App for Android. To prevent multi-accounting I went for UIDs, Instead of IPs. These UIDs were linked with MAC addresses of the device. Android has a function which generates these UIDs and most of the time it will generate a unique UID. Also, I was checking for multi-accounts right at the registration process so that they wouldn't be spending their time on the app and at the end get a ban because their UID matched with another person. So if the user tried to create a new account an error would pop up, suggesting that there is already an account linked with your device. For the most part, everything went smooth. I got a total of 2 support emails which said that they weren't allowed to create an account and that had to do with their MAC address being nulled for some reason. I would suggest all Bookmakers to follow a similar strategy, No one can then accuse you of banning certain accounts while leaving the others Open as what is being suggested in this case...

Anyway, what I am trying to say is that there are better ways to prevent multi-accounts. I assume FJ wants to grow and not restrict its userbase to mere the number of IP addresses available. This is clearly something which can be worked on... As for @amelik2, he claimed that he hasn't touched any of the bonuses offered while FJ suggests otherwise, which makes me question if the PatDugan email screenshot is forged or not... I'm not siding with any party here as there is conflicting information which is being presented by either side. I will watch it from the sidelines and see where this heads.

What I would suggest @amelik2 to you is get your coworker on a video chat with a trusted escrow/DT member here and go through every bit of detail, Like E.G the withdrawal address used in PatDugan's FJ account, Make your coworker sign it, Make him share his FJ account login details with the escrow/DT member so that they can verify you aren't forging any screenshots. At this point, PatDugan is the key to your case. If you can bring him forward and let him present his evidence your case will only become stronger. But if you can't, I don't see how you can convince us otherwise at this point...

[FortuneJack]

According to our Terms and Conditions, we reserve the right to terminate all the accounts onto the same IP. The rules apply to the accounts, coming from the same family, household, relative or a connected person that might be somehow linked with the acc.

[hd49728]

Thank you for this given image and that term. I added it in my topic - ToS, do you read it before using new platforms?

According to our Terms and Conditions, we reserve the right to terminate all the accounts onto the same IP. The rules apply to the accounts, coming from the same family, household, relative or a connected person that might be somehow linked with the acc.

By the way, I see that term on many casinos so it mean that there is no legally chance to use the same casino (FortuneJack, ie.) for same members who live in a same household, isn't it?

I know it is a method to prevent cheaters but are there legal alternative way to use Fortune Jack if 2 people live in a same household?