OP, you have to take things you read on a public forum with a pinch of salt. There's even one guy here who posed as a client, trying to extort money and is now making up stories about them. Every few days theres a new one coming from him.
That said, they are not perfect but doing really good, I had no problems with them so far.
yeah I believe he runs the hate thread.
Back to the op
I have found them to be tremendous hustlers not afraid to take risks. I also have found that means at times they fuck up.
But I still stick with them because
They make an effort to fix the mistakes and when the risky ideas win the payoffs are very good..