Maian
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November 22, 2017, 05:51:08 AM |
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Ryan Hentz (Bittrex) Sep 16 21:02
Hi,
We have reviewed your account. It looks like someone else logged into your account and sold all of your coins and then tried to turn on 2fa in order to withdraw your funds. We recently added email authentication to turn on 2fa which most likely stopped this person from withdrawing the BTC.
We always recommend using a complex unique password and turning on 2-factor authentication.
Here is the login info of the person who must have your username and password.
208.53.158.222 Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko 2014-09-17 01:07:33.627 208.53.158.222 Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko 2014-09-16 20:44:22.817
Thank you,
Ryan
I think sir your acc. Is hacked, thats why your money lossed. Next time be careful and be wise than scammer or hacker, because where ever you go there's it is.
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Zadicar
Legendary
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Activity: 1470
Merit: 1025
DGbet.fun - Crypto Sportsbook
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November 22, 2017, 05:57:47 AM |
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My acc include all 2.2btc (BBR, xmr, coco ...) but now have lost. I do not see Withdrawal orders History, not certified mail. So where's my money?
This story actually 100%
The fact that you are unable to withdraw your 2btc from your wallet doesn't make bittrex a scam, technical errors do happen sometimes and the best thing to do might be to open a support ticket on their support center, probably you might get assistance very quick. Besides, even if they were a scam, I just don't think that they will scam 2.2 btc, that's too little compared to the money they accumulate per year/month. 2.2 BTC is just small even we do see on weekly basis profits of bittrex considering on the amount of trade volumes on daily basis which they can able to get from trade or conversion fees. 2.2 btc wont really be sufficient to ruin their credibility and reputation that they do build for how many years of operation and as being suggested why not try to contact their support and tell about your situation if its really real because they are the ones who can able to resolve such issue since it do happen on your website account.
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Jacquelinejk
Newbie
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Activity: 47
Merit: 0
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November 22, 2017, 05:58:22 AM |
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So far, I have not encountered any problem with my Bittrex account too. I think the problem with your situation is on your end, regarding personal security most probably.
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mbelosto
Member
Offline
Activity: 60
Merit: 10
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November 22, 2017, 06:04:21 AM |
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since you did not provide and additional details except "they took my money" it seems that the issue is on your side try to post more accurate complains
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DiniazRosa
Member
Offline
Activity: 137
Merit: 10
ICO starting on 16th of April!
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November 22, 2017, 07:45:46 AM |
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My acc include all 2.2btc (BBR, xmr, coco ...) but now have lost. I do not see Withdrawal orders History, not certified mail. So where's my money?
This story actually 100%
Please make sure yours withdrawal limits is enough, account have none suspended, correct withdraw address, coins is not on trading order. If everything have passed, contact Bittrex support to solve this problem.
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Shipon123
Member
Offline
Activity: 62
Merit: 10
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November 22, 2017, 07:52:37 AM |
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I think its your fault.bittrex not scam.bittrex 100% safe exchanger
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lagista
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November 22, 2017, 08:06:07 AM |
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bittrex to date is not a scam, I still do buying and selling or deals there so I think bittrex is still safe and scam is just an issue that just wants to destroy bittrex.
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inyakizuryel
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November 22, 2017, 08:39:00 AM |
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To share my personal experience i asked my friend last week why he tweeted with fkul words regarding bittrex, he said that the app cant successfully exchange the us dollars to our currency peso, that is why he is so angry, by that i might say that it is somewhat a scam
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crypto_adam
Newbie
Offline
Activity: 5
Merit: 0
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November 22, 2017, 08:44:23 AM |
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How do people get scammed on bittrex? Everytime I login - I have to click on a link that goes to my email on my first attempt of signing in and then it allows me to login into my profile.
Not only did they hack your bittrex but also your email.
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yslyv
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November 22, 2017, 08:46:04 AM |
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I dont think that they would scam your 2.2 bitcoin. 2.2 btc is nothing for them so it would be meaningless. If they want to scam they would scam a huge amounth of crypto coins and it would affect even bitcoin price.
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turn the page
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Risotto
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November 22, 2017, 12:25:42 PM |
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It's been a mistake, it will be alright I certainly don't think scam, i'm using too it's very reliable Sorry for your loss
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fatenmo
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November 22, 2017, 12:33:50 PM |
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So i take it Bittrex.com is not scam 100% Hype built for nothing
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AutumnAcacia
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November 22, 2017, 12:35:36 PM |
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Lmao people still replying to a 4 year old thread.
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sebinator
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November 22, 2017, 12:50:39 PM |
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Did you make any screenshots? Otherwise nobody will believe your story. It's hard but true. Next time make screenshots of your deposit.
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sozvdhua
Member
Offline
Activity: 113
Merit: 10
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November 22, 2017, 12:59:15 PM |
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Have you even tried contacting them before accusing ?
What! Who would ever contact Bittrex? That's unheard of. Although my account was not hacked or lost by someone else, bittrex ignored my request for advanced verification and I have already submitted an application for more than a month. No one answered me. I was thinking bittrex staff was Is not the collective long-term off? I sent a mail to support@bittrex.com and submitted a work order, still did not get any manual reply.
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SmokerFace
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November 22, 2017, 12:59:49 PM |
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Ryan Hentz (Bittrex) Sep 16 21:02
Hi,
We have reviewed your account. It looks like someone else logged into your account and sold all of your coins and then tried to turn on 2fa in order to withdraw your funds. We recently added email authentication to turn on 2fa which most likely stopped this person from withdrawing the BTC.
We always recommend using a complex unique password and turning on 2-factor authentication.
Here is the login info of the person who must have your username and password.
208.53.158.222 Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko 2014-09-17 01:07:33.627 208.53.158.222 Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko 2014-09-16 20:44:22.817
Thank you,
Ryan
I feel sorry for you but it's not bittrex fault any bitcoin exchange websites has an 2FA authentication to prevent hackers i think you accidentally clicked a wrong link like phishing or you get some malware in other websites or programs, Hackers are so smart so you need to be careful to your funds it's a lesson for you to be careful next time you put your funds into an exchange that's the reason why all bitcoin exchange sites put 2FA and email authentication in every account to prevent this scenario.
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amktt
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November 22, 2017, 01:01:53 PM |
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their support ticket is fast IMO so try to talk to them you can move to binance if you are not comfortable with bittrex anymore their volume is high with 0.05% fee, its just wow
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Raj Malhotra
Member
Offline
Activity: 102
Merit: 10
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November 23, 2017, 07:23:05 PM |
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Bittrex is a crypto trading platform. In past, people can make money by their site but now it's cheating with people.
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10000BTC
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November 23, 2017, 07:40:48 PM |
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So far, I have not encountered any problem with my Bittrex account too. I think the problem with your situation is on your end, regarding personal security most probably.
Yes, Me too. I've been using Bittrex for over 5 months now and I can always trade or withdraw with problem. My friend had a similar issue with verification but it was his own mistake and agreed that it wasn't the fault of Bittrex. It's for our own protection to have a two way verification because of rampant hacker activities.
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tamango
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November 23, 2017, 07:46:13 PM |
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I use bittrex everyday from 3 months and I never had any problems. I had the ID verification done in order not to have any problems with whitdrawal, maybe this helps.
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