well : here's my actual issue with xapo: i have a debit card from xapo, i has already make several operations via ATM's and all went fine ...
on 29 april, i have tried to withdrawal 150 euros ( 0.3949307 btc ) : the DAB said: "unsuficient funds"
wich is wrong.
so, i have tried to withdrawal a less amount ( 80 euros) , and all went fine.
the issue is : my first witdrawal attempt ( 150 euros = 0.3949307) wich was
rejected, is still
pending at this moment (
since 15 days now !) , and indeed i cant use this amount.. it's just marqued as "pending" , as xapo keep my funds on hold..
the second withdrawal attempt of 80 euros ( who work) is well "confirmed" since more than a week now....
i precise: these 2 operations were made the same day, at same hour, at the same DAB... so why this difference of status ??
i have contacted xapo customers service several times, but the only answer i got is: it could take some time for this canceled transaction to be broadcasted..
this is "pendind" since 15 days today !! xapo, i cant wait anymore : i need to see my money back ASAP now .
Edit ( 17 may) :Got some news today about my issue with Xapo.. my funds were finaly back to my account.
as we are today the 17 may, it took in finality
19 days for see my Bitcoins back to my wallet !
so, in conclusion : something goes definitively wrong with this service even if they are not scamers. ( i have to admit it ) how could i say it ... :That's was an experience...