bitwala (OP)
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July 17, 2017, 11:13:52 AM Last edit: July 19, 2017, 03:03:52 PM by bitwala |
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Got scammmed by you, have not received my 500€ even if you have an automatical system.
Dear Jami, We are very sorry for your unhappy experience. I would like to assure you that your funds are safe. The automated card top up service had some errors over the weekend and that is the reason behind the issue you described. Our support team works on business days from 9 AM to 6 PM https://www.bitwala.com/contact/ and have already contacted you via email. If for any reason our automated top up service should fail after you have paid the displayed invoice you still get the rate at that time so the recent Bitcoin price fluctuation does not affect your top up amount. All the best, Bitwala Team
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bitwala (OP)
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July 18, 2017, 11:10:57 AM |
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Nice would be an option to receive SEPA-transfers to the account.
Hey anubizz, Thank you for your interesting idea! I have forwarded it to our CEO and CTO. Best regards, Robert
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bitwala (OP)
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July 27, 2017, 03:22:41 PM |
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Grow your wealth by managing bitcoin, ether, and euros securely in one app. Spend instantly with your bank account and Visa card. Download App
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bitwala (OP)
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July 27, 2017, 03:26:07 PM |
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Grow your wealth by managing bitcoin, ether, and euros securely in one app. Spend instantly with your bank account and Visa card. Download App
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bitwala (OP)
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August 03, 2017, 12:14:10 PM |
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Grow your wealth by managing bitcoin, ether, and euros securely in one app. Spend instantly with your bank account and Visa card. Download App
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LeGaulois
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August 03, 2017, 12:52:14 PM |
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Hello Bitwala I have a question regarding your service. I have a wallet with you, but a user can only have 1 wallet. Is it a problem if I create another account to be able to use a second wallet? As both will have the same first name/last name (but the bank account details used only for one account)
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bitwala (OP)
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August 04, 2017, 11:55:37 AM |
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Hello Bitwala I have a question regarding your service. I have a wallet with you, but a user can only have 1 wallet. Is it a problem if I create another account to be able to use a second wallet? As both will have the same first name/last name (but the bank account details used only for one account)
Hey LeGaulois, Yes, you can create as many accounts as you wish and therefore as many wallets in separate accounts. If you have any more questions I would be happy to answer them for you.
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bitwala (OP)
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August 04, 2017, 12:20:26 PM Last edit: August 04, 2017, 02:34:15 PM by bitwala |
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MrGonzo
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August 08, 2017, 01:45:02 PM |
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Why does it take so long now for deposit to Bitwala card to be credited? Usually, it took about 3 confirmations. Now we have to wait days. My BTC deposit now has 31 confirmations and still pending. It happened second time in a row.
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MrGonzo
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August 08, 2017, 04:12:37 PM |
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And today is not a weekend
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bitwala (OP)
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August 11, 2017, 09:40:46 AM |
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Why does it take so long now for deposit to Bitwala card to be credited? Usually, it took about 3 confirmations. Now we have to wait days. My BTC deposit now has 31 confirmations and still pending. It happened second time in a row.
Hi MrGonzo, We are currently experiencing transaction processing delays affecting bank transfers and card top ups. We sincerely apologize for this delay and the inconvenience it may cause. The issue should be settled starting 14th of August. Please send us an email so we can give you a more detailed feedback to your top up via email at support@bitwala.comWe apologize again for the inconvenience!
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LeGaulois
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August 11, 2017, 05:25:17 PM |
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Hello Bitwala I have a question regarding your service. I have a wallet with you, but a user can only have 1 wallet. Is it a problem if I create another account to be able to use a second wallet? As both will have the same first name/last name (but the bank account details used only for one account)
Hey LeGaulois, Yes, you can create as many accounts as you wish and therefore as many wallets in separate accounts. If you have any more questions I would be happy to answer them for you. Thank you for your reply. I will be very happy to be able to use more Bitwala services and to continue to recommend the site. Another question is you don't mind. The date on my ID card is expired but still 100% valid as per the laws in my country (the extended 5 more years to the cards). Do you think I can apply for the Visa card with such Identity card?
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bitwala (OP)
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August 14, 2017, 11:23:25 AM |
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The date on my ID card is expired but still 100% valid as per the laws in my country (the extended 5 more years to the cards). Do you think I can apply for the Visa card with such Identity card?
Hey LeGaulois, Visa is very strict when it comes to accepting documents so if your passport has an official stamp that proves that your passport has been extended I think we have a high chance of it being accepted. If not the changes are near to zero.
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bitwala (OP)
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August 15, 2017, 08:01:56 AM |
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Grow your wealth by managing bitcoin, ether, and euros securely in one app. Spend instantly with your bank account and Visa card. Download App
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chickenfried12
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August 15, 2017, 02:44:10 PM |
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good service but it would be more interesting in my idea if you add more altcoins to your service it will be usefull the others coin miners / owners and do you think which countries will be add near future on your web . example i need TR
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bitwala (OP)
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Own your future. Live on crypto.
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August 16, 2017, 10:04:13 AM |
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good service but it would be more interesting in my idea if you add more altcoins to your service it will be usefull the others coin miners / owners and do you think which countries will be add near future on your web . example i need TR Hey Chickenfried12, We support over 60 Altcoins through our partner Shapeshift and are looking into the option of incorporating altcoins directly but this is not scheduled yet. Sadly I can't give you an estimate on when we will be implementing Turkish lira (Turkey) as one of our 20+ offered currencies. As soon as we do we will post it here and on our Blog: https://www.bitwala.com/news/. If you have any more good ideas please take the time to share them with us on our feedback page http://feedback.bitwala.com/Best regards, Robert from Bitwala
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Coali
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August 17, 2017, 08:25:12 AM |
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Could you please post here when the transaction processing delays affecting bank transfers and card top ups is solved?
I need to top up my card as soon as possible.
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chickenfried12
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August 17, 2017, 08:36:15 AM |
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good service but it would be more interesting in my idea if you add more altcoins to your service it will be usefull the others coin miners / owners and do you think which countries will be add near future on your web . example i need TR Hey Chickenfried12, We support over 60 Altcoins through our partner Shapeshift and are looking into the option of incorporating altcoins directly but this is not scheduled yet. Sadly I can't give you an estimate on when we will be implementing Turkish lira (Turkey) as one of our 20+ offered currencies. As soon as we do we will post it here and on our Blog: https://www.bitwala.com/news/. If you have any more good ideas please take the time to share them with us on our feedback page http://feedback.bitwala.com/Best regards, Robert from Bitwala Hello Robert, first of all thank you for your kind response I have a few ideas but I do not know how I can reach you. I will give you a private message in this regard. * I have also registered my membership on the site. Let's move around a bit and see how you created a platform. I wish you success
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bitwala (OP)
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August 17, 2017, 09:47:22 AM |
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Hello Robert, first of all thank you for your kind response I have a few ideas but I do not know how I can reach you.
I will give you a private message in this regard.
* I have also registered my membership on the site. Let's move around a bit and see how you created a platform.
I wish you success
Hey Chickenfried12, Thank's man! We really appreciate your support Best regards, Robert from Bitwala
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Coali
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August 21, 2017, 08:25:03 AM |
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Hey bitwala,
I have sent you a PM.
Could you please check it and let me know?
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