[SHOP] Bitcoincommodities - get your gold now!

[2weiX]

update in 1st post

The fuck?

exactly.

Kinda weak competition. Why not just C&D him back?

That's way below me. Not even worth the hassle.
I have a large customer base, a decent website (just kind relaunched today), awesome service.

[2weiX]

updated 1st post.

please post any questions in this thread, as I am compiling my FAQ and could use some help ;-D

[pla]

Does anyone else find it extremely sketchy that this nosey bastard wants your date of frickin' birth just to check out?
 
I use Bitcoins largely for their increased level of anonymity (to the extent you can have something physically shipped to you "anonymously"  ).  Not so I can give anyone that hacks you a simple one-click identity theft of all your customers.
 
You just lost a $600 order, friend.  Let me know if you wise up, because you have a good storefront - But damn me if I'll give you more than my shipping and email addresses.

[2weiX]

Does anyone else find it extremely sketchy that this nosey bastard wants your date of frickin' birth just to check out?
 
I use Bitcoins largely for their increased level of anonymity (to the extent you can have something physically shipped to you "anonymously"   ).  Not so I can give anyone that hacks you a simple one-click identity theft of all your customers.
 
You just lost a $600 order, friend.  Let me know if you wise up, because you have a good storefront - But damn me if I'll give you more than my shipping and email addresses.

Hi,

sorry, I hadn't even considered that.
Seems this is the standard configuration of osCommerce regarding those things.
Since I rarely order at my own site (and if I do, I use the same old fake-acc over and over), this hasn't even crossed my mind.

So apart from your language, which I finde slightly offensive, your input is appreciated.
I'll try to configure the store in a way that asks for as little info as possible.

Just to reciprocate on the helpfulness: You are aware that you are not in any way obliged to give me your REAL birthday and phone number?


EDIT: date of birth and telephone number are no longer required (if they are designated as required, the minimum length is NULL).

[pla]

My apologies - I meant that a bit tongue-in-cheek (I promise I'd say something less... delicate... than "nosey bastard" if I really wanted to get nasty ), though my concerns I did mean sincerely.
 
Seriously awesome customer service right there - Within a day of my having a bit of a rant, you corrected the problem.  Kudos, and thanks for taking the time to address this.  

You've fixed my objection, tomorrow I'll place an order with you - If you'll still have me as a customer, of course!

[steveme]

+1 for bitcoincommodities.com - another smooth and successful transaction 

[2weiX]

updated

1.5% rebate for >15000USD

minor privacy issues during registration removed
local pickup fee introduced.

[Projects]

Should have posted sooner but had a very positive experience with Bitcoin Commodities last month.
Purchased 5g gold, shipped from Germany to the UK in around 3 days... perfect.
2weiX was very more than helpful throughout, thanks again!

[2weiX]

We are experiencing an issue with our mtgox pricing API.
Wether MtGox switched it off again, or if the lag is too big, or if we got caught in the DDoS filter again - not sure.

Until this is resolved, bitcoincommodities.com has disabled its inventory.

Sorry for the inconvenience and thank you for your understanding.

[2weiX]

I'm a sucker for a variety of coins, any idea if you will have more silver stock soon?

Also as i PM'ed you, are all coins brand new 2013 unless otherwise listed?

That's pretty much all I carry, since most ppl want the standard coins.
All coins random year unless stated otherwise.

[2weiX]

CHECKOUT DISABLED
DUE TO MTGOX API LAG




I had to disable checkout because people were OF COURSE ordering on tha basis of 1h-old prices.
Until I or MtGox get this sorted out, checkout is disabled.


Sorry!

[2weiX]

Store has been reenabled.

[coqui33]

I ordered one krugerrand on 4/8/13. It arrived on 4/17/13.

[2weiX]

We now Support GBP as  viewing currency as well.

Payment is still in BTC or EUR.

[Phinnaeus Gage]

I ordered one krugerrand on 4/8/13. It arrived on 4/17/13.

That's 10X faster than Coinabul.

[2weiX]

I ordered one krugerrand on 4/8/13. It arrived on 4/17/13.

That's 10X faster than Coinabul.

Heh.

I am sure Coinabul is doing a good job altogether.
There are always a very low percentage of shipments that simply go wrong.
I've had for example one shipment destined for France go to Italy, and I am also currently lagging on fulfilment quite a couple of days.

Most of this lag can be attributed that I have had more sales last month than the whole year 2012 and got completely sold out TWICE (yes, It tend to keep low inventory).

The Bitcoin-Central hack and the fact that MtGox is behind almost 100k in SEPA withdrawals only adds to that.

I am working as hard as I humanly can to ship as fast as possible.

If you have any complaints or questions, please PM or eMail me.

note: I do not take coqui's comment to be a complaint, just sayin'.

[coqui33]

note: I do not take coqui's comment to be a complaint, just sayin'.

That is correct. It was not meant as a complaint--simply a report. IMHO, you are to be commended for keeping up with PM sales that have boomed since the fall in gold prices.

My only suggestion (which I also mentioned in an email) is that it might be worthwhile to devise a way of notifying your customer when Apmex ships, so that we can be sure to have someone on site to receive the order.

[2weiX]

note: I do not take coqui's comment to be a complaint, just sayin'.

That is correct. It was not meant as a complaint--simply a report. IMHO, you are to be commended for keeping up with PM sales that have boomed since the fall in gold prices.

My only suggestion (which I also mentioned in an email) is that it might be worthwhile to devise a way of notifying your customer when Apmex ships, so that we can be sure to have someone on site to receive the order.

I usually do that, although it's a manual process, which sometime makes me skip it.

[coqui33]

Any plans for platinum in USA?

[2weiX]

Any plans for platinum in USA?

no, not really, so far.

I have gotten a couple of requests, however, so I might start looking into that.