Bitcoin Forum

Hello! pending Order #3302 (since April 2, 2013) here again.

I got your SMS. I SMS back: I confirm the order.

When are you guys going to restock the inventory of bitcoins?

We currently have some in stock and we have all weekend.

btw, don't you accept international phone numbers for verification? it keeps saying "invalid number"

I have bought 2 BTC from you.
The payment has been cleared 8 hours ago.
I did not get any Bitcoins yet.
I also wrote an email 7 hours ago asking to send me the Bitcoins as soon as possible.
What is happening? There is nothing quick about this.

A question regarding the price calculation.

I'm a bronze member so the fee should be 7.5%
But When I compare your prices and the current ask price on Mt.Gox I get a fee between 11-14%.

How do you calculate the price?

When are we going to have BTC in stock again? Thank you

They have 30 BTC in stock now.
Just made an order for 1 BTC : Order #7569
Still awaiting for the Private Key to be Funded,
SMS was confirmed 30 mins ago......

Your order was just processed by our system. You should have received an email informing you that your private key was ready.

Thanks,
-Ascension

yes I saw it. thanks
Do you guys work 24/7?

We are a start-up so we are constantly working...

Order #7569
256pm - I ordered 1 BTC but only received 0.9995 BTC. Your site should mention the network fee deductions as newbies might get upset about this.

Order # 7593. How long before private key is funded? It was confirmed just over an hour ago. Thanks for your help.

Alright, looks like this order was funded by our system not to long ago. Let me know if you need any more assistance.

Thanks,
-Ascension

Please help with order #7646. Private key not funded yet. Thank you.

Just wanted to post a review of btcquick.

I got verified very quickly (with great communication from the staff/owners about needing specific documents) over the weekend. Placed my first order and got it funded within an hour. Also got a subsequent order (after getting bumped up in the membership level) funded quickly.

Overall the turnaround was very quick, painless, and almost "instant" (comparing it with BitInstant).

The fees are high, but nevertheless you get to use your credit card and probably not have to worry about PayPal and the crazy eBay markups (or sellers never delivering the bitcoins).

I would highly recommend this to anyone just starting out to buy or having trouble at various exchanges. This was a great service for me over this past long weekend here in the US.

Looking forward to their bank withdrawl support as well as lower fees.

hmm...I will take a look into this because that shouldn't of happened.

Thanks btcquick I love the excellent service. Fees are very acceptable.

I wish you just sent to my address instead of giving me a private key

Private key for Order #7774 was funded, but no order points given.  Thanks.

MAC, are bank deposits as fast as CC?

guess the order is not automated then  ::)

anyway order #8628 current status     "Awaiting Payment" even though my card got deducted already

How do I import private keys into inputs??

Im not using blockchain they stole my BTC

what about coinbase does that work

9313
key says to be funded
but there nothing in it... when  i imported it into blockchain...........................
thats like long time ago..5-6hours?
when i try import it again it says its already  exist in my wallet....
it say7s to be funded on the website btcquick ....  but can see the funds in my blockchain .....
only funds i see is the funds i sent by mistake to the public key u gaved me guy.....  but i sent it back to myself  asap realising my mistake
but still ... i want my  2.49??????? btc :)
thanks a lot
will update this  as soon as its resolved
update.....  nothing on support ticket...
money been taken out of my account
private key says to be funded....but when i imported it in blockchain .... no  bitcoin ever showed up......
im so noob lol  that i even funded the public key that u guys had sent me...  but i realize really fast when i saw  -250 of my other wallet..........
so i   send back the mmoney to my wallet.... but the thing is... the private key never had money inside it

oh well my wife got really upset, and rang the credit card company and canceled the card /  doing a credit charge  back
if im telling you i did not receive the funds, its because i have not.. i sent funds myself there by mistake thinking that withdrawing meant like i could withdraw from thatpublic adresss, so  basiclyi  withrawed 2.49 btc
into the public key....... and i was ike  -250 $ +   so i was like oops   big mistake,  when i  had impoorted your key there was nothing in it,  it said keys imported success or somethinglike that but no bitcoin ever showed up
seriously mate for 250 $ i wouldnt go through all this dramas,
but anyways  dont worry about it anymore, it cost 80 $ to cancel the chargeback

How much does creating and linking a TrustCloud account boost your membership level?  Has anyone used Trustcloud for this? 

Not sure "how much" it helped, but it did help. This was easy for me given that I already use the social networks. With this and the CC/ID photo, I was boosted to bronze+ right away (< 12 hours of starting the whole process). Now I am just climbing my way through the next level via points.

This is a great/quick service (need to make sure there are enough coins when you place the order) and having verified with all these details will surely help you. I hope they add more of these verification to boost the levels as it is sometimes hard to just gather points by buying more BTC.

This isn't looking good. Originally when I placed my order there was around 17 BTC
Now 3 hours later the site says.
We have: 2.71995634 BTC in stock.

I have to admit my order from yesterday went smoothly but some of these other posts and the fact I haven't heard anything for several hours has me worried.

I show that this order is complete and the private key has been funded. Let me know if you have any other issues.

Thanks,
-Ascension

Hello,
I have a problem for order #8501
The private key is founded, but I can't decrypt it because the sms code prvided don't work.
I have <<password incorrect>> when clicked in "decrypt box".
The support has sent me 4 times the same code who don't work.
Can you resolve the issue?
Cordially.

Whats the expected wait time after submitting payment and documentation?

Order number is 10785. I've been waiting for a while now.

No BTC, no response, not even a response on the ticket I opened on their website with the ticket system.. for days.

When I placed the order, the bitcoin stock was 100. When I checked back after confirming payment, the stock was 0. I checked back today, and the BTC stock is 11.. But still no BTC? Hmm..

Hi Ascension, I'm interested in buying. Could you please address a little bit more about my concern? - How you gonna deal with your legal risk? As you are a Denver based company, do you have any clue about preventing what happened on MtGox happen to you? Thank you!

im having problem with order 11098 or 11087.
5 days now taken my money no bitcoins.
0.G.931650931684570

As I have said in my other posts we are working with a lawyer. We use a local bank, not a corporate one, we are also working on getting a business account setup with the Internet Archive Credit Union (a bitcoin friendly bank).

Order 11912: Private key hasn't been funded after 5 hours, but I was charged immediately.  Site said there were BTC in stock the whole time. 

What's up with the membership levels? I was at bronze for many months, placed enough orders to take my "points to next level" down to 0, and it subsequently reset to 50 while leaving me at bronze level with the same fees and daily limits. What are the membership levels and when does one move up?

#12235   Aug 23, 2013 10:30 AM   Under Review   $ 1.05

Order Date:    Aug 23, 2013 10:30 AM

Order Status: Awaiting Payment

Order Total: $ 1.05

Bitcoin Quantity: 0.00601588

Bitcoin Price:$ 124.67

Order Points:
   Points Not Yet Awarded

Google Order #:    -
Download Link:    Link not yet available.

MY support ticket is #11139. I am hoping we can get this resolved ASAP. I see the money was already taken but the orders are now under review. Any assistance with this?

I ordered my bitcoins almost 3 hours ago, My order is #12714
Usually it does not take this long for the private key to be loaded and Im on a bit of a time schedule, any way someone could speed this up a little for me?

Thank you!

b0k

How long does it take to fund a damn private key? Come on, people! Geez!

Order Date:   Aug 31, 2013 4:29 PM
Order Status:

Payment Confirmed
Order Total:

$ 20.80
Bitcoin Quantity:

0.13684000
Bitcoin Price:

$ 149.81
Order Points:

0.13684
Google Order #:    669452630668071

Hello,

I made a purchase a couple hours ago, the $ has been debited from my bank account but I haven't received a key yet.  My order details are as follows:

Order Number: 13617

Google Wallet Order Number: 312872946443557

Order Total: $ 102.00

# of Bitcoins: 0.68264197

Almost 24 hours later, still nothing, "payment processing". Please help!

Sir, We are awaiting payment confirmation from google checkout. Once we receive this confirmation your order will be processed automatically.

Thanks,
-Ascension

This sucks, BTC value is falling and I'm sure my order is not hedged in any way. I'm losing money while this transaction processes.  ???

waiting for member verification #103544
taking awhile
you must not want my money :(

thanks alot
will be purchasing

Hey guys, having an issue with my order.

Order #13557

I have registered a valid phone number, and I've purchased bitcoins successfully already, but my order from 9/2 is still stuck and won't send me my SMS validation.

Any help much appreciated!

SMS code should be on its way.

Hi

I have successfully placed an order on btcquick and I'm at the "Bronze+" level of membership. I was casually looking around the site earlier trying to find ways to increase my membership level and clicked on an ID verification button which says "Proceed to verification questions". On this screen there are 4 questions, none of which have answers which even remotely relate to me. It references email addresses, phone numbers and educational institutions that I have no involvement with whatsoever. Should I be worried?

Dear btcQuick,

I'm stuck in the "Awaiting SMS Confirmation" for Order #14330, I have verified a new phone number which is 2818169129, still have not received the confirmation.


Thank you very much

Hey there Ascension,

I made an order for some bitcoins on September 7th, and it's been "Under Review" since.
It is order #14222.
I've sent emails and made phone calls and haven't received a single response yet.
Thanks.

Order #14603 - my order is now showing "Complete", as it usually does when the private key is available and funded. However, it still says "Private key not yet funded" and the funds are not available. Just checking on the status, as I have not previously gone "Complete" without the transaction actually being completed.

Edit: resolved immediately, thanks again btcquick.

11 hours and counting.. with the value of BTC now vs when I ordered, I figured you guys have made $2.43USD with my pending coinage.

Well played.  :P

Order 15209, still pending, money paid through Google wallet, taken from credit card, I need this fulfilled please, time sensitive this morning.

Order 15209, still pending, money paid through Google wallet, taken from credit card, I need this fulfilled please, time sensitive this morning.

Hey Ascension,

Have had a few successful orders now all within a dollar or so of the bronze membership limit, I linked my TrustCloud membership yesterday and it didn't upgrade me to bronze+ membership, filed a support ticket but have not heard anything? Really need to get around 2-3btc ASAP and these 24hr limits are killing me (as is the lack of stock), could you please have a look?

PS: I also attempted to sign up to miicard but they're having tech issues with verifying my bank account details etc, in support ticket line here aswell..  :(

With the amount of demand you're getting you should really start buying in 100BTC quantities instead of 50. I'm just a naive customer though so you may have your reasons.

Any idea when you will reload?

how do I buy silver membership level?

Orders 16335, 16118, 15971 need funding. Thank You.

15971 & 16335 are both "Awaiting Payment"

https://i.imgur.com/rv8KPnW.jpg

It charged my account. Did it not clear on your end?

I'm still waiting for my order to be funded (#16399). My card was already charged and it says funded but I haven't received anything yet.

I have waited well over 12 hours now for order #16318. This is very frustrating. btcnotsoquick

"Very soon", as in taking more than 14 days?

https://bitcointalk.org/index.php?topic=127840.msg3225816#msg3225816

Quick check with regards to order #16352‏

This was for funding a personal wallet address and not a private key ... Been about 10 mins and I don't see any activity on blockchain for my address. Both the confirmation email and order page seem to suggest that this went through (past experience, this was almost instant).

The btcquick's order page still has the same number of bitcoins available as before I ordered (which was substantial), and my daily limit didn't go down as well (should've reset to 0)

Just checking whether something else is wrong or a known delay/issue.

Thanks

Just to update, my order got funded after few hours. The delay wasn't normal from past experiences, no idea what happened. Did another similar order today and still waiting for the BTC after couple of hours. The wait (and no obvious reasons for it) is not looking good. I hope this is just a temporary issue, because the quick funding from btcquick is one of their strengths.

Should be funded very soon.

I just want to make some things clear. Your payment being processed is completely a separate issue from the private key being funded.

If your order is in a "Payment Received" state then we have received notification that a payment was submitted, we cannot fulfill the order until we receive payment confirmation. Once your order has reached "Payment Confirmed" it is processed by our system and the private key is then funded.

In this case, your order is in the "Payment Received" state.

It has now been over 15 hours since I placed the order and over 14 hours since it was marked payment confirmed or completed or whatever and it was still pending but now it is marked complete with the private key still in queue? I want my friggin bitcoins NOW! I will never use this service again after this if this is how long it takes to get your bitcoins. Used to be instant. Not anymore!

My order # 16562

Damn. Friggin crap...

It has now been over 15 hours since I placed the order and over 14 hours since it was marked payment confirmed or completed or whatever and it was still pending but now it is marked complete with the private key still in queue? I want my friggin bitcoins NOW! I will never use this service again after this if this is how long it takes to get your bitcoins. Used to be instant. Not anymore!

My order # 16562

Damn. Friggin crap...

I got my private key instantly, however when I try to export to blockchain.info, the network propagation remains at 0% (Transaction Unconfirmed obviously).

Please fix.

Ascension, hello,
We are all waiting an update of actual sales before dividend (last 08-26), the share price is too low!
Cordially

your wish has been granted.

I'm estimating 275k in sales for div and a div of ~35.

September 2013 Sales as of 09-27-2013 9:30 PM - $503,967.95! Number of orders so far this month 3,186

made 2 ordered and there both still processing payment

order # 17002 and 16872, first time i used u guys took 10 minutes for me to receive bit coins, this time its taken more then 24 hours for bigger order

please let me know whats wrong

thanks

apparently my issue is wiht google wallet im on hold with them as i write this, they needed to verify my account or something, but hopefully they fix it and should all be good :)

I'm in the queue again for my bitcoins. Let's see how long it takes this time!

what is your order #?

what is your order #?

Any word on Order #16416?   

my order is in queue also. Order #17057

How long can we expect for private key funding today? Order #17213 has been waiting for a few hours now

I placed 2 orders today.  17217 was instant.  Now my order 17273 says under review.....this is like my 11 th order.  I called google wallet and they said all is good on their end.  So...either send my btc, or refund me so I can buy somewhere that willl not drag me along, I have needs for this btc I bought, and it is time sensitive. 

You had order 17217 and it was filled instantly?  Now I am extra frustrated. Ascension, as a platinum member on btcquick, how am I still waiting when a later order was filled already?

You had order 17217 and it was filled instantly?  Now I am extra frustrated. Ascension, as a platinum member on btcquick, how am I still waiting when a later order was filled already?

My order still under review....

Interesting, I have earlier order 17204 and it's still not filled since ordering this morning..  It claims complete, but transaction never arrived at my bitcoin address.  Can you look into this?

My order from this morning #17194 (over 21 hours now) still says "Payment Processing".  However, I have confirmed with Google and my credit card company that the payment has gone through.

Also, I have a note in my "Membership" where my status is still "Pending" telling me to link a miiCard or answer the identity questions, but I had already answered the questions well before this note was placed there.

Thanks,
Brian O'

Edit:  Updated to iterate the ever increasing amount of time that has passed.    :(
Edit:  Again... and again... and again

Yet another order of mine, #17458, going on 8+ hours now without being funded. I feel it somewhat odd that my orders keep taking so long to get filled, but are often filled within an hour of my posting here. I guess we will see...

We are still awaiting payment confirmation from google checkout. You may consider giving Google Wallet (1-855-492-5538) a call or calling your bank to ensure they did not block the transaction.

As I mentioned, I'd already done that and there is no hold or block on the transaction.  I'll give it until I get home from work, then I'll call my CC and tell them to cancel payment.

Did you call google wallet? Typically they are the ones that resolve the issue.

Glad see forum back,

Order #17898:

Private key is in queue to be funded. Has been like this since Friday morning it has never taken this long.

Your order is now funded

Order #17939 is in queue to be funded. Been like that for almost a day now. Please check on it.

Paying back people you scammed?

Order #18213

It shows as "awaiting payment". Payment was made immediately through google wallet. It is posted on my bank account, and google wallet says that the payment went through. Can you process my order and send my btc?

Your order has been processed.

You guys changed your home screen, now I can't login on my phone to make a purchase at all...what's up?

I opened a ticket about my account level a coupe days ago.
Please advise.
Thanks

Please give me an update. I opened a ticket but have received no response.
Thank you

What is your membership order number?

Where can I find that on the site?

Click memberships on the left nav bar.

when are  u going to have more coins???

Sending PM that does not have a number any where when I click there other than Order number.

order 19125 under review never had this before???

Just dropping in to say Thank you. BTCquick always responds to my inquiries promptly and gets the problem solved within hours. Thank you btcQuick. Your team does a professional job.

You must be special because I can't get any type of answer via PM, support tickets or forum posts even after a week has gone by. To top that off order gets cancelled with no response or reason. If you are going to pay a premium for BTC there are better options to say the least.

Orders are not cancelled for "no reason" - Your order was cancelled for being considered "High Risk"

Orders are not cancelled for "no reason" - Your order was cancelled for being considered "High Risk"

Here are the facts:
My original question still has not been answered.
No explanation whatsoever was given for why the order was cancelled. I followed the protocol including opening a ticket, sending PM's, posting my order number here.
If the order was "high risk" why have two more orders been processed since then with no issue with the same card?

I speculate with good reason that there was an issue with the order system and you are not honoring those orders because of the BTC price increase. If that is the case it should just be posted and be done.

You have a good service but the support is almost non existent.
Coinbase will be accepting cards soon enough, when there is more competition perhaps you will be reflecting on these times.


 

There are many things that go into fraud detection. The price increase has nothing to do with as we buy bitcoins actively with each order. Feel free to send me an email to continue this discussion.

Received order update email 1 min after purchase saying order was funded- no such thing - "Private Key is in queue to be funded" has been for hours- So I come here like everyone else looking for my "quick" btc
Order #21003
thank you

Can you fund it or Cancel it please so i can do i thorugh a bitcoin address? this is kinda stupid.
 btcnotsoquick.com

Please inform me what you need help with so that I can help you. We are no longer using the old ticket system.

Thanks,
Ascension

Hello Ascension, my problem is that I can't decript my private key. This is because the system doesn't take the password I created during the check out process for decrypting the private key!!
I'll be waiting for your answer.

Thank you

IT HAS BEEN ALMOST TWO WEEKS AND MY ORDER IS STILL NOT PROCESSED. WHAT IS GOING ON? My order is 20423

Still waiting!!!

Go to their website for support. They check it quickly. They don't go to forum frequently.

They've been out of stock of BTC for almost 2 weeks.. unless you can still buy BTC when it says none available.

Something is up with btcquick. Not saying that to be mean, but it just doesn't add up.

I prefer coinbase, but they only take Visa cards.

Order completed #21047 on November 6, but has been "in queue to be funded" since.

I've posted two support tickets on the site with no answer.

I've called and left a voicemail with no answer.

I sent a support e-mail with no answer.

I posted in the feedback thread twice with no answer - granted I should have posted here first, but I did not know about this thread until now.

I'm hoping this can get resolved quickly. I really, really want to be able to keep trusting this service.

I have two orders 21392 &  21497 from Movember 7 and 8 (!), paid but "private key not funded"

Sent two emails to support
Wrote PM here to Ascension
Posted on this thread
Mail through Google Checkout

No answers. Can somebody check it please?!

Still waiting.
Don't no what to do.
I haved tried every channel of comunication.....tickets, mails, phone calls, twitter, post here.
Somebody tell how to get btcQuick atention!!!!!....

So nearly two months later, and not a goddamn thing has been done, or even replied to regarding order #21047.

I do not want a refund.  I want what I payed for, what was in the "completed" order.

If I do not receive some sort of reply to my queries in one week, I will be consulting with an attorney. Fair warning.

Come on!!
Give me the support you supose to give.

I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and  from Order N° 21973

Someone suggested Twitter as an effective way of getting an answer from them, in case someone wants to try: https://twitter.com/btcQuick (https://twitter.com/btcQuick)

everyday for the last 5 days i try to go on btcquick during diffrent times as well to purchase and it always says that max has been purchased?
what time do you normally restock so i can get some while they are available for the day

You've been today on the sight and you ignore my request!!! ??? ??? ???

Months waiting....all your channels of comunication are black holes.

Just seems that exposing you here will have some effect. >:( >:( >:(

I need you to resend SMS from Order N° 20817 dated Oct 30, 2013 4:39 AM MDT and  from Order N° 21973

 

Ascension, I see you are back in activity.
Can you solve my problem so we can keep on doing business.
I expect that this come back means that you are changing completly your awful customer support.
 

Both of your orders are already manually SMS confirmed and have been since November 13th...

Ascension, I check your website frequently. You have solved the SMS topic of order 21973 a few days ago not the 13th of November as you said. Anyway the important thing is that it's solved.

Order 20817 is a different matter. This order is completed and consolidated. I need you to resend SMS with de-crypt password I created.
I would have prefered to deal this matter privately but you don't answer PMs nor other channels of comunication.You just appear here sporadically.

btcquick doesnt allow to purchase any bitcoin by stating the daily limit has been reached

So when this can be done? when btc is >> $1000?

btcquick doesnt allow to purchase any bitcoin by stating the daily limit has been reached

So when this can be done? when btc is >> $1000?

whenever i login no matter what day or time it says that
its a bummer really, this service was great while it lasted

Yea, thats the common theme. Disappear after a price drop. And we were told multiple exchanges would be involved so running out wouldnt be a major problem. They had 2 months to work on it

Buying bitcoins with a credit card or debit card.

Why wait 3-5 days for your bitcoin? We don’t think you should have to and that is exactly why we have made debit and credit cards a payment option on our service.

...

Where is this service available.

Currently we can accept debit and credit cards from around the world, but you must be in a country that supports our instant verification via miiCard. Currently these countries are available: USA, Canada, UK, Ireland, Europe, India, Australia, New Zealand, and South Africa.

Click here to see if you can get instantly verified.