Official btcQuick Support Thread (Active Customer Support)

[Gwapo]

please add more btc! i need some more

[1715441334]

1715441334

[1715441334]

1715441334

[1715441334]

1715441334

[ahbartsch]

Hey Ascension,

I bought some BTC at 3:35pm EST today and never received them to my public address. I sent an email to customer service but have yet to hear a response. I hadn't seen sending BTC directly to an address until today so I'm guessing you are still working out the kinks. I hope to get the BTC soon so that I can buy more shares!

Order #16260

Thanks

[ahbartsch]

With the amount of demand you're getting you should really start buying in 100BTC quantities instead of 50. I'm just a naive customer though so you may have your reasons.

[Ascension]

With the amount of demand you're getting you should really start buying in 100BTC quantities instead of 50. I'm just a naive customer though so you may have your reasons.

This number is just our buffer amount on hand and does not reflect our balances on our exchange accounts.

[Gwapo]

do u have an eta when there will be more btc available?

[cbhelp]

Any idea when you will reload?

[Ascension]

Any idea when you will reload?

Bitcoins are back in stock!

[peengwinz]

how do I buy silver membership level?

[Ascension]

how do I buy silver membership level?

You cannot purchase a silver level membership, you can link a miiCard account for free and upgrade to the silver level.

[metal_jacke1]

Orders 16335, 16118, 15971 need funding. Thank You.

[Ascension]

Orders 16335, 16118, 15971 need funding. Thank You.

15971 & 16335 are both "Awaiting Payment"

[metal_jacke1]

Orders 16335, 16118, 15971 need funding. Thank You.

15971 & 16335 are both "Awaiting Payment"

It charged my account. Did it not clear on your end?


Still waiting for coins on this one too

[Ascension]

Orders 16335, 16118, 15971 need funding. Thank You.

15971 & 16335 are both "Awaiting Payment"

It charged my account. Did it not clear on your end?

Payment has been received but we are still waiting for a notification from google that the transaction was authorized and successful. As your account states it is a "Temporary Hold" which indicates that Google has asked for authorization of these funds but has not yet charged your card.

[metal_jacke1]

Okay so I found the root of the problem. Google put my account in review (without informing me) so my transactions were still stuck in "pending". Two went through and 1 was denied (because of the delay in the processing thanks to Google)

I called google via the help button in the wallet settings page and was able to get it lifted. Why they put it on there I have no idea.



Still need the keys to be funded tho. 

[keeron]

Quick check with regards to order #16352‏

This was for funding a personal wallet address and not a private key ... Been about 10 mins and I don't see any activity on blockchain for my address. Both the confirmation email and order page seem to suggest that this went through (past experience, this was almost instant).

The btcquick's order page still has the same number of bitcoins available as before I ordered (which was substantial), and my daily limit didn't go down as well (should've reset to 0)

Just checking whether something else is wrong or a known delay/issue.

Thanks

[fishface]

How much longer will it be for order #16318 to be funded? Thanks

[cbhelp]

How long until order 16373 is funded?  Its been paid for, awaiting private key

[Dwayne7]

I'm still waiting for my order to be funded (#16399). My card was already charged and it says funded but I haven't received anything yet.

[Ascension]

I'm still waiting for my order to be funded (#16399). My card was already charged and it says funded but I haven't received anything yet.

Check your inbox...

[fishface]

I have waited well over 12 hours now for order #16318. This is very frustrating. btcnotsoquick