Bitcoin Forum

Economy => Exchanges => Topic started by: btc-e.com on January 26, 2014, 04:19:06 PM



Title: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on January 26, 2014, 04:19:06 PM
Dear participants community!

Terms & Conditions - https://btc-e.com/page/1

- Deposit USD: - https://btc-e.com/profile#funds/deposit/usd
- Deposit EUR: - https://btc-e.com/profile#funds/deposit/eur
- Deposit RUR: - https://btc-e.com/profile#funds/deposit/rur

- Withdraw USD: - https://btc-e.com/profile#funds/withdraw/usd
- Withdraw EUR: - https://btc-e.com/profile#funds/withdraw/eur
- Withdraw RUR: - https://btc-e.com/profile#funds/withdraw/rur

Meta Trader 4 - https://btc-e.com/profile#meta_trader
To download MetaTrader 4 client please click here - http://files.metaquotes.net/4656/mt4/btceexchange4setup.exe
Install Android version of terminal you can here - https://play.google.com/store/apps/details?id=net.metaquotes.metatrader4
To install iOS version of terminal please click here - http://itunes.apple.com/ru/app/metatrader-4/id496212596?mt=8
Server’s address: real - exchange.btc-e.org:443 demo - demoexchange.btc-e.org:443

- API:
Trade API

Description - https://btc-e.com/api/documentation

Support
 
http://support.btc-e.com


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: altcointalk on January 26, 2014, 06:30:28 PM
Add: Megacoin, Worldcoin & Quarkcoin please.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on January 26, 2014, 07:18:49 PM
Add: Megacoin, Worldcoin & Quarkcoin please.

no plans


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: gotmilk_ on January 26, 2014, 07:57:55 PM
Add deposit/withdraw API. SEPA deposits/withdraws shouldn't take 10 days! Support needs some english lessons.  :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: alex1 on January 27, 2014, 05:44:53 PM
Hello Please can you freeze my account and stop any transfers going out of chic27 account

A hacker has hacked it and changed my email

TICKET NUMBER BMO-310-81432

please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins


thanks
Alex


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: stonedmason on January 27, 2014, 06:49:36 PM
Dear BTCE

I tried to transfer LTC out of my btce account but i get this msg

"Denied for your account. Contact support."

With no warning or reason given and no answer to my support ticket ECZ-668-87396


Can you inform me why you have locked my account in this way?

Colm


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on January 28, 2014, 07:05:16 AM
BTC-E,
Last year I deposited USD funds into my account via international wire transfer and they never showed up in my BTC-E account despite many emails/tickets to support.
My bank has completed a trace of the transfer and has confirmed payment of the funds to BTC-E.
I have just private messaged you and emailed support my user details, aswell as copies of the receipt and trace of the international wire transfer.
Please deposit the funds into my account so that I may begin to use your service.
Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on January 28, 2014, 07:16:26 PM
Why do you continue to merge tickets without responding? I made a withdrawal request 3 weeks ago, no responses and no money. Why don't you just credit the money back into accounts if you are failing to process the withdrawal?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: cozytrade on January 30, 2014, 12:01:46 PM
Why do you continue to merge tickets without responding? I made a withdrawal request 3 weeks ago, no responses and no money. Why don't you just credit the money back into accounts if you are failing to process the withdrawal?

I understand merging tickets makes sense as far as the issue is identical to reduce the volume. I try to add on to the existing ticket. Of course I wish they handle them faster and response immediately however.
 


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 02, 2014, 08:26:05 AM
Hello Please can you freeze my account and stop any transfers going out of chic27 account

A hacker has hacked it and changed my email

TICKET NUMBER BMO-310-81432

please stop any transfers and could you change my email back to what it was thanks its urgent dont want hackers to steal my coins


thanks
Alex

Hello, we have responded to your ticket.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 02, 2014, 08:26:30 AM
Dear BTCE

I tried to transfer LTC out of my btce account but i get this msg

"Denied for your account. Contact support."

With no warning or reason given and no answer to my support ticket ECZ-668-87396


Can you inform me why you have locked my account in this way?

Colm

Hello, we have responded to your ticket.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on February 02, 2014, 04:32:13 PM
btc-e.com,
Any updates on my ticket #TYA-369-89961?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Quipat on February 03, 2014, 03:37:02 AM
Would you please take a look at

Ticket: #FBS-248-77257

I've been working on this for about a week. Support has been helpful, but there is a language barrier.

BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago.

Comments in the "trollbox" show this. See:

http://dcaz.net/search/withdraw+%28confirm|email%29

A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it.

Please fix this.

p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: mww on February 03, 2014, 01:06:59 PM
Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 03, 2014, 03:11:03 PM
btc-e.com,
Any updates on my ticket #TYA-369-89961?

Hello, we have responded to your ticket.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 03, 2014, 03:11:16 PM
Would you please take a look at

Ticket: #FBS-248-77257

I've been working on this for about a week. Support has been helpful, but there is a language barrier.

BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago.

Comments in the "trollbox" show this. See:

http://dcaz.net/search/withdraw+%28confirm|email%29

A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it.

Please fix this.

p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org.
Hello, we have responded to your ticket.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 03, 2014, 03:12:06 PM
Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

Add new coins do not plan to.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Squeaker on February 03, 2014, 03:16:03 PM
Add new coins do not plan to.
Could you say that again, but with a Yoda accent?

:D

Sorry, couldn't resist.  ;D

=squeak=


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on February 03, 2014, 07:04:37 PM
any comment on this http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2331 ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Quipat on February 03, 2014, 11:01:35 PM
Would you please take a look at

Ticket: #FBS-248-77257

I've been working on this for about a week. Support has been helpful, but there is a language barrier.

BTCe stopped sending automated confirmation emails to certain email addresses a week or so ago.

Comments in the "trollbox" show this. See:

http://dcaz.net/search/withdraw+%28confirm|email%29

A number of your customers are not able withdraw BTC, LTC, NMC, NVc... you name it.

Please fix this.

p.s. The "BTCe doesn't send withdrawal confirmation email" problem is also apparent on bitcointalk.org.
Hello, we have responded to your ticket.

Thanks. For the record (since many complaints about BTC-e end up on bitcointalk), BTC-e informed me that they were seeing my email provider bouncing messages (which should have been visible to me but was not), so in this instance, BTC-e's trading system was not at fault.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 04, 2014, 07:48:27 AM
any comment on this http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2331 ?

Read carefully  http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2332


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on February 04, 2014, 07:53:08 AM
any comment on this http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2331 ?

Read carefully  http://volgoproc.ru/newversion/cgi-bin/run.pl?mod=news.mod&dirmod=mod&func=view&id=2332

bwahahahahaahahaha


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Squeaker on February 04, 2014, 08:01:56 AM
Could someone summarize it in english please?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 04, 2014, 04:32:37 PM
It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 05, 2014, 10:12:06 AM
It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 05, 2014, 10:33:56 AM
It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified.

sorry #LQD-944-78555

thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: gotmilk_ on February 06, 2014, 04:31:45 PM
Deposit/withdraw API would be great!  :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 06, 2014, 06:49:37 PM
It's been a month since i made a withdrawal request and i have not received my money. I've opened several tickets with no response. My tickets have all been merged into one #LDQ-944-78555 yet you have not responded to them.

Does this have anything to do with your legal problems?

We can not find a ticket with the number "LDQ-944-78555" check whether the right number is specified.

#LQD-944-78555 , any updates?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: louislooi on February 07, 2014, 05:15:49 PM
GRX-233-93183

Made withdrawal of BTC but nothing appears on blockchain.

Please fix this. Thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: jondecker76 on February 07, 2014, 06:02:52 PM
Are you guys ever going to get rid of the silly 5-decimal place limitation of the API?  For some markets, 5 decimal places doesn't leave enough granularity to do much...


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: toniruiz on February 07, 2014, 10:53:57 PM
One of my clients wanted to be paid with a btc-e code so I registered there and deposited some 0.5xx btc. But seems I am not able to withdraw to a btc-e code because I am a new user. when I registered it never saying that new users must wait 3 days to get a withdraw.
please help me I want to pay my client before 3 days.
If nothing can be done at least tell me when those 3 days will expire? 72 hours after registration or at 24.00 time.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: armanfaraz on February 08, 2014, 05:06:45 PM
Hello sir,
I have submitted a number of tickets so far, the latest one is DKL-182-14572, Could you please look into the issue. Please.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: cdog on February 08, 2014, 10:08:55 PM
Can you comment on the recent criminal investigation? Ive had great experiences with your site btw, I think its the best exchange right now overall.

Also, I applaud your decision to not add every new coins around. Wait and see after a year or two if something is truly worth adding.




Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 10, 2014, 04:37:17 PM
got my response, thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: reddituser123 on February 10, 2014, 04:59:43 PM
are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: wtman on February 10, 2014, 09:43:24 PM
Why are you missing out on Maxcoin?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc12321 on February 11, 2014, 09:51:16 AM
are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Ticket ID #JXY-283-60086

Yesterday I had also problems with deposits but they fixed it,  now I didn't get my withdrawals from yesterday.

I made 3 withdrawals. First I didn't get, the second was smaller I got  and the third I didn't get.

What is the problem ???

1. #3xxx7    -xx BTC    Withdrawal BTC to address 1xxxxxx6    11.02.14 01:23:59    yes

I did NOT get this

2.  #3xxx6    -x.xx BTC    Withdrawal BTC to address 1xxxxx6    11.02.14 01:46:47    yes

I got this.

3.  #3xxx0    -xx.xx BTC    Withdrawal BTC to address 1x6    11.02.14 02:11:50    yes

I did not get this



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Newar on February 11, 2014, 10:10:49 AM
Can somebody please check tickets:

MWM-945-82748

and

FGE-869-58642

I have submitted the docs a week ago and seemingly nobody checked. Just now I got the message that the ticekts were closed, even though I did reply to both notification emails.

Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Alcohoin on February 11, 2014, 11:00:39 AM
are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Ticket ID #JXY-283-60086

Yesterday I had also problems with deposits but they fixed it,  now I didn't get my withdrawals from yesterday.

I made 3 withdrawals. First I didn't get, the second was smaller I got  and the third I didn't get.

What is the problem ???

1. #3xxx7    -xx BTC    Withdrawal BTC to address 1xxxxxx6    11.02.14 01:23:59    yes

I did NOT get this

2.  #3xxx6    -x.xx BTC    Withdrawal BTC to address 1xxxxx6    11.02.14 01:46:47    yes

I got this.

3.  #3xxx0    -xx.xx BTC    Withdrawal BTC to address 1x6    11.02.14 02:11:50    yes

I did not get this




Same problem, still waiting my btc withdrawal for more than 12 hours now


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Zdzislaw on February 11, 2014, 02:28:01 PM
Hello,

Yesterday I made a transfer of bitcoins, from BTC-e to MERCADO Bitcoin(BR), I received the email confirmation and confirmed.

But it's been over 16 hours and still did not get the bitcoin and I can't find the transaction in Bitcoin Explorers.

I opened a ticket, but have not yet received a reply.


What can I do to recover my bitcoins?

Help me, please.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc12321 on February 11, 2014, 02:32:34 PM
Hello,

Yesterday I made a transfer of bitcoins, from BTC-e to MERCADO Bitcoin(BR), I received the email confirmation and confirmed.

But it's been over 16 hours and still did not get the bitcoin and I can't find the transaction in Bitcoin Explorers.

I opened a ticket, but have not yet received a reply.


What can I do to recover my bitcoins?

Help me, please.

We are NOT alone,  I saw on chatbox on BTC-E that there are many others waiting for their withdrawals.

I also put a support ticket, but still no respons.  Even BTC-E admin was online,  but no response.  Normally they should learn to communicate with their customers and pay as soon they can.

That is how problems get started. I was hoping they are more pro then GOX...



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Zdzislaw on February 11, 2014, 07:29:00 PM
Hello,

Please, I have not had my problem solved, my ticket is  #GGW-598-78132.

Really need this problem to be solved with complete urgency.

Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on February 13, 2014, 12:07:35 AM
Hey btc-e can you support mt5 ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 13, 2014, 08:52:37 AM
DDos


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: javierh86 on February 13, 2014, 10:45:36 AM
Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc12321 on February 13, 2014, 10:50:11 AM
Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

BTC-E said that all withdrawals from 10 and 11.02.2014 will be completed today the 13.02.2014.  Until now I didn't receive anything.

Once I received I will post it here.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: javierh86 on February 13, 2014, 10:53:05 AM
Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

BTC-E said that all withdrawals from 10 and 11.02.2014 will be completed today the 13.02.2014.  Until now I didn't receive anything.

Once I received I will post it here.
Yeah, my meaning is the withdrawal direction is not longer available, cause long time passed. I sent last monday and i thought it will arrive same day like usually, but now because this long gap, I dont have to send there anymore


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Squeaker on February 13, 2014, 11:28:40 AM
That's the problem with using non-reusable addresses at other organizations... I try to avoid sites that I can't have a static deposit address at (with the option to manually change it whenever I wanted to)

=squeak=


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: javierh86 on February 13, 2014, 11:49:40 AM
That's the problem with using non-reusable addresses at other organizations... I try to avoid sites that I can't have a static deposit address at (with the option to manually change it whenever I wanted to)

=squeak=

Sure, Ill do that way next time, but this was btce fault, because they didnt advise about any ddos attack or other system failure, I sent the btc on monday and they tweet ddos attack two days after that, you can check their site and see that.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 13, 2014, 01:49:50 PM
DDos

still under attack? web is slow.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:33:24 AM
One of my clients wanted to be paid with a btc-e code so I registered there and deposited some 0.5xx btc. But seems I am not able to withdraw to a btc-e code because I am a new user. when I registered it never saying that new users must wait 3 days to get a withdraw.
please help me I want to pay my client before 3 days.
If nothing can be done at least tell me when those 3 days will expire? 72 hours after registration or at 24.00 time.

Withdraw will be unlocked after 72 hours of registration.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:39:33 AM
Why are you missing out on Maxcoin?

no plans


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:40:55 AM
are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Please write the ticket number, we will check.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:43:04 AM
are you guys having any issues with missing BTC deposits? i'm missing quite a few and over in the Service Discussion forum it seems like there are quite a few other people today in this boat.

Ticket ID #JXY-283-60086

Yesterday I had also problems with deposits but they fixed it,  now I didn't get my withdrawals from yesterday.

I made 3 withdrawals. First I didn't get, the second was smaller I got  and the third I didn't get.

What is the problem ???

1. #3xxx7    -xx BTC    Withdrawal BTC to address 1xxxxxx6    11.02.14 01:23:59    yes

I did NOT get this

2.  #3xxx6    -x.xx BTC    Withdrawal BTC to address 1xxxxx6    11.02.14 01:46:47    yes

I got this.

3.  #3xxx0    -xx.xx BTC    Withdrawal BTC to address 1x6    11.02.14 02:11:50    yes

I did not get this



Hello, we have responded to your ticket.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:45:47 AM
Hello,

Yesterday I made a transfer of bitcoins, from BTC-e to MERCADO Bitcoin(BR), I received the email confirmation and confirmed.

But it's been over 16 hours and still did not get the bitcoin and I can't find the transaction in Bitcoin Explorers.

I opened a ticket, but have not yet received a reply.


What can I do to recover my bitcoins?

Help me, please.

We are NOT alone,  I saw on chatbox on BTC-E that there are many others waiting for their withdrawals.

I also put a support ticket, but still no respons.  Even BTC-E admin was online,  but no response.  Normally they should learn to communicate with their customers and pay as soon they can.

That is how problems get started. I was hoping they are more pro then GOX...



This problem has already been solved.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:48:45 AM
Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793

BTC-E said that all withdrawals from 10 and 11.02.2014 will be completed today the 13.02.2014.  Until now I didn't receive anything.

Once I received I will post it here.
This problem has already been solved.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 16, 2014, 10:50:00 AM

This problem has already been solved.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: smoothie on February 17, 2014, 01:22:14 AM
So are withdrawals of BTC and other coins working now?



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 17, 2014, 02:10:38 AM
So are withdrawals of BTC and other coins working now?


Yes, now everything is working normally.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Simran on February 17, 2014, 02:54:39 AM
BTC-e, why won't you come on Skype anymore?  ??? :( :( :(


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 17, 2014, 06:04:13 AM
BTC-e, why won't you come on Skype anymore?  ??? :( :( :(

Good day, we do not provide support for Skype.
support portal http://hdbtce.kayako.com/


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: CrashX on February 17, 2014, 06:21:51 AM
Hey BTC-e, im CrashX from the troll box.

You should add on option , to change color of the site, Like White(Currently) to Black.

Sometimes Ill be trading in the dark, it hard to focus with the White colors.


Notice you have already have a Theme system in place, its just creating the css style and few pictures.

Could help you out...


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on February 17, 2014, 08:18:37 AM
https://btc-e.com/news/196

if i get this correctly there is a test to have a credit card connected to btc-e account and spend money from btc-e account whit this credit card ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: holyprofit on February 17, 2014, 09:00:50 AM

Hi

This problem is NOT solved -> There are still a lot of stuck transactions that were not processed on the 10th or 11th. Withdrawal from account but not sent to block chain. Support does not reply except with automated messages. Can you please do something to get them unstuck -

https://bitcointalk.org/index.php?topic=459464.msg5133390#msg5133390

I sent you a message about mine but you didn't reply. I know of about 10 other people who would like your attention.
My ticket is  #FAU-861-23658

If you can help me with mine I'd be very grateful hanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: malevolent on February 17, 2014, 09:07:00 AM
Any plans to add BTC/PLN currency pair?

It got quite a lot of votes in this poll:
https://bitcointalk.org/index.php?topic=324470.0


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: SlowMotion on February 17, 2014, 11:56:31 AM
Nice one.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Zdzislaw on February 17, 2014, 12:33:39 PM
Hello,
I did not post here, but I have already received my Bitcoins last week
Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rawted on February 17, 2014, 03:42:55 PM
7 days now, #NLZ-356-83004 . was told my funds were sent on 13th, and they weren't. you can clearly see that on the blockchain. i have posted in every thread you actively post in and left support tickets. Ignored the whole time.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 17, 2014, 04:44:26 PM
Hello BTC-e,

It's been 6 days for me, I've only received canned responses from Help Desk and no replies back to my responses after I sent in the requested information.

[#WSO-976-41428]:

Transaction ID: #343350670

There are many of us who still need our withdrawals.

https://bitcointalk.org/index.php?topic=459464


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: zetec84 on February 17, 2014, 09:12:40 PM
Ticket #RKR-945-97237

Trans ID #343336158

Waiting since february 11th..


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: jedisurfer on February 17, 2014, 09:14:34 PM
Transaction ID #343348114 shows it's completed but I have never got the withdrawal.  Please fix this it's been over a week.

Ticket #COF-449-73501 has not been fixed.  Please return my bitcoins to me account.  Thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rawted on February 17, 2014, 09:59:29 PM
They replied to my ticket and closed it out...

"Support A2
Staff
   
Posted on: 18 February 2014 12:28 AM
Hello

tx id bf0e5032f14d872d132a4972835ef92571e714fe54cc23e7287d19a1f614f7a5
"

Now tell me, do you see a TX with that hash? This is beyond unbelievable now. Twice I have been told it was fixed and had my tickets closed.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: maxcarjuzaa on February 17, 2014, 11:42:00 PM
EDIT: Fixed they have sent me the coins today.


BTC-E:
               I have a withdrawal pending since feb 10, supports keeps sending me a transaction id for a withdrawal made on december for the same amount.


My user ID at btc-e is: maxcarjuzaa
The TXid is: 343618782

Please send me my coins I have been waiting for 7 days.

Thank you



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 18, 2014, 02:09:50 AM
Guys, we have to do something about this. Why are we not being helped by BTC-e? I don't understand, they have been a general good and trustworthy exchange before this. This is getting crazy, I've been waiting one week for a large amount of bitcoins and they are being unresponsive my replys. Ahhh!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: DPoS on February 18, 2014, 03:02:55 AM
i haven't seen any issues.. moved BTC a few times the last week


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 18, 2014, 03:13:53 AM
i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: DPoS on February 18, 2014, 03:27:33 AM
i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 18, 2014, 03:29:37 AM
i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

Hmm, I wonder what it is? I'm getting nervous and I don't know why some of us haven't received funds!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: DPoS on February 18, 2014, 03:35:19 AM
i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

Hmm, I wonder what it is? I'm getting nervous and I don't know why some of us haven't received funds!

so you dont see anything on the blockchain?  any confirms?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rawted on February 18, 2014, 03:49:04 AM
i haven't seen any issues.. moved BTC a few times the last week

Hello DPos, do you know if you sent a withdrawal request on Feb. 10th-11th? Thanks.

yes I withdrew close to 10BTC on the 11th with no issues

Hmm, I wonder what it is? I'm getting nervous and I don't know why some of us haven't received funds!

so you dont see anything on the blockchain?  any confirms?
Check out the reddit bud. I posted on there with full screenshots and links - you can see for yourself BTC-e hasnt sent anything, when they said they have twice, and have provided me and others with fake hash tx ids and closed out our tickets. Something is seriously amiss.

http://www.reddit.com/r/Bitcoin/comments/1y7con/btce_not_sending_bitcoins_after_one_week_be/


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: DPoS on February 18, 2014, 04:33:45 AM
well sorry bud.. not everyone had issues so just asking questions.. used btce for a year and never a problem even during all this chaos last week


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 18, 2014, 05:49:09 AM
well sorry bud.. not everyone had issues so just asking questions.. used btce for a year and never a problem even during all this chaos last week

Hello DPos, no problem - it's not your fault. If you can, please upvote our Reddit post. We need all the support we can get. My bitcoin withdrawal was a substantial amount.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: holyprofit on February 18, 2014, 07:06:03 AM
well sorry bud.. not everyone had issues so just asking questions.. used btce for a year and never a problem even during all this chaos last week

Neither had we until last week. This is very worrying


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: holyprofit on February 18, 2014, 09:22:23 AM
My thoughts as well. They seem to have a load of broken hashes - they need to get a real person to sort this out. (This is not fud before anyone complains. We are all missing a s**tload of coins that were never sent.) Oh and if they are busy sorting this out, why not tell us?


Dear btc-e.com,
It's been 8 days - please? My ticket is  #FAU-861-23658 - can you get someone to check the transfer actually appears on the block chain and not just close the ticket quoting an invalid tx id.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 18, 2014, 04:09:52 PM
If you haven't already, add your name to
http://www.reddit.com/r/Bitcoin/comments/1y7con/btce_not_sending_bitcoins_after_one_week_be/?sort=new


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rawted on February 18, 2014, 06:35:25 PM
I think it's fair to start leaving the appropriate trust rating on the user's profile. I have sent them another PM through here and posted on all the threads they actively post on as well as the reddit thread. That's not including the support tickets. They are just flat out ignoring the issue. If they do not respond or return the coins within 24 hours, I will be forced to leave them negative trust, and I encourage the rest of you to do the same.

https://bitcointalk.org/index.php?action=profile;u=33012


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rawted on February 19, 2014, 02:55:44 AM
My problems with BTC-e are now fixed.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 19, 2014, 03:28:21 AM
My problems with BTC-e are now fixed.

Was there any other conversations you had with them? Did you send them a new ticket? Or did they just email you with the fixed transaction?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rawted on February 19, 2014, 04:05:17 AM
My problems with BTC-e are now fixed.

Was there any other conversations you had with them? Did you send them a new ticket? Or did they just email you with the fixed transaction?
They just closed my ticket with the message 'fixed', and this time the coins had actually been sent.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: maxcarjuzaa on February 20, 2014, 01:41:32 AM
EDIT: Fixed they have sent me the coins today.


BTC-E:
               I have a withdrawal pending since feb 10, supports keeps sending me a transaction id for a withdrawal made on december for the same amount.


My user ID at btc-e is: maxcarjuzaa
The TXid is: 343618782

Please send me my coins I have been waiting for 7 days.

Thank you



Thank you BTC-e


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: JamboRambo on February 20, 2014, 03:56:27 PM
I also received my bitcoins last night. Thank you BTC-e.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Shorkaa on February 20, 2014, 04:35:09 PM
I currently have a problem with the login. My password is rejected and the recover option does not seem to work, anyone else had this problem before?
What happens is: I recieve the email, follow the link, set a new password and then try logging in with it (as the message suggests), but it keeps saying invalid login or password :(

Support seems to be useless, they did not really respond to the actual problem and i could not even comprehend the last email because their English is that bad - any suggestions?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: CoinTropolis_JustaBitTime on February 21, 2014, 08:21:52 PM
Please consider adding Nxt:

1. Higher market cap than NMC/NVC/TRC/XPM/FTC

2. Not a Bitcoin clone

3. 1800+ pages of discussion, incredibly active community
https://bitcointalk.org/index.php?topic=345619.0


Articles and Mainstream reporting:

http://www.coindesk.com/altcoin-nxt-listed-bter-exchange/

http://www.kspr.com/news/local/Community-Closeup-Raising-money-to-inspire-kids/21051620_24582392


Website:

http://www.nxtcrypto.org/



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: CoinTropolis_JustaBitTime on February 21, 2014, 08:23:52 PM
Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: DPoS on February 21, 2014, 11:40:57 PM
Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.


screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: RiseOfTH on February 22, 2014, 02:39:28 AM
Hello btc-e,

Can you please add some top coins that have active developments, considerable market shares and great volume- QRK, WDC, PTS, VTC, MEC?

Are not they better than less active coins like TRC, NVC, even FTC?

You guys are loosing money and may loose market shares once another great, new exchange takes some innovative, bold and interesting steps to grasp your market share.

You should not add the next coin but market leaders (top 12) to continue your great service.

Thanks,


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: DPoS on February 22, 2014, 03:21:30 AM
because you guys already dumped FTC..TRC..etc

so now you want a new crop to dump on noobs...  then you will be like..  wow these coins sux we need moar new coinz



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: CoinTropolis_JustaBitTime on February 22, 2014, 03:56:25 PM
Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.


screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?



You seem emotional, I'm not a counselor. Anyway...

Would love to see a few new coins on the exchange, especially Nxt.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on February 22, 2014, 04:25:40 PM
Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.


screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?



You seem emotional, I'm not a counselor. Anyway...

Would love to see a few new coins on the exchange, especially Nxt.

I would like to see coins used by merchants without connection to other cryptocoins of fiat (that is for buying real goods and not buying BTC/LTC/ATC/... or trying to get rich in USD/EUR/RUR/CNY). I would even not be angry if some of current coins are removed. Especially I would not like to see NXT, DOGE or MAXcoin on BTC-e.  :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: alxx77 on February 22, 2014, 05:08:47 PM


NXT please  :)




Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barbierir on February 22, 2014, 07:43:06 PM
I'd like Nxt too, it has the 6th market cap


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: jkoil on February 22, 2014, 09:58:55 PM
Before the 'no plans' response for Nxt or other coins proposed, how about the following:

1. Let us know the criteria for having a coin added
2. If support aren't involved in the decisions, please let us know who to talk with

The community would LOVE to provide the right information for your consideration.


screw your dump coin..  how about this, use NXT for 2 years (you say it is awesome so no problem right?) and then come back if you are still using it then...  and by using it, meaning to use it more than just trade it for BTC

oh, you mean no one uses it to buy anything like 99% of the other junk coins?



Which BTC-e's coins have been *used* 2 years ?



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: okaynow on February 22, 2014, 11:22:31 PM
how about this, spend a fortune in mining rigs only to see them go to waste
& then try to imply anything of value

spent much on mining rigs lately?

@btce, i understand you guys are trying to maintain a high level of service, so why are you denying innovation?
Consider adding Nxt please


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Mises_77 on February 23, 2014, 12:49:24 AM
I would also like to see NXT added. Not having NXT is the only reason that I don't use BTC-e exclusively. Please consider this.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: 2Kool4Skewl on February 23, 2014, 07:40:23 AM
Please consider adding NXT.

Thank you


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Herp on February 23, 2014, 11:11:31 AM
Add Maxcoin please.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: lucky88888 on February 23, 2014, 11:37:50 AM
I would love to see nxt at your exchange. thanks!

p.s.
I have been trading at your exchange until i saw nxt. Which is why all my funds are empty at btc-e.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: eozdem on February 23, 2014, 11:49:50 AM
we really need to trade PTS at btc-e . Especially these days ...


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Isildur23 on February 23, 2014, 01:59:58 PM
Please consider adding Nxt:

1. Higher market cap than NMC/NVC/TRC/XPM/FTC

2. Not a Bitcoin clone

3. 1800+ pages of discussion, incredibly active community
https://bitcointalk.org/index.php?topic=345619.0


Articles and Mainstream reporting:

http://www.coindesk.com/altcoin-nxt-listed-bter-exchange/

http://www.kspr.com/news/local/Community-Closeup-Raising-money-to-inspire-kids/21051620_24582392


Website:

http://www.nxtcrypto.org/




+100
There will be a lot of trading of Nxt if you add it!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on February 23, 2014, 07:33:26 PM
Is there a thread exclusive to BTC-e operation/problems/announcements without all these altcoins advertising?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: CoinTropolis_J on February 23, 2014, 08:00:20 PM
Would love to see NXT added to the exchange!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: rajc on February 23, 2014, 10:45:29 PM
I have been using your exchange for quite some time now, but recently I got into NXT and would really like to see it on your exchange too!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: NxtMinnow on February 23, 2014, 11:38:42 PM
Hi,

I am writing to encourage the addition of NXT to BTC-E.  NXT offers exciting and unique features and will be a great addition to BTC-E.  Please do not hesitate to reach out to the NXT community with any questions you might have.  When BTC-E is ready to begin implementation of NXT, please contact the NXT community for developer assistance in NXT trading integration.

Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Newar on February 24, 2014, 02:05:16 PM
Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on February 24, 2014, 10:00:18 PM
Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

+1


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 25, 2014, 09:40:26 AM
Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

+1

+1

I'd also like to hear what btc-e has to say about the current situation at gox and if we should worry about our own funds?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: raspcoin on February 26, 2014, 01:20:59 AM
Do you have any plans to add the pair XPM/USD? The PPC volume increased significantly when you added the pair PPC/USD.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 27, 2014, 01:24:21 PM
DDos


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: navigator on February 27, 2014, 10:45:25 PM
Ok, we got the message. You want NXT.

Now, can we go back to this being a support thread? Thanks.

+1

+1

I'd also like to hear what btc-e has to say about the current situation at gox and if we should worry about our own funds?

Recently, I was looking at a btc-e namecoin deposit address I created in 2011. It's neat to see they still have control over an address created so long ago, and through all the hacks etc that have happened. The last deposit I made was back in november. Some of those coins have been taken out but the address still holds a few coins even though I have none on the site. Obviously they are better at holding namecoins than I am :)



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 28, 2014, 04:26:09 AM
Reduced commissions to withdraw funds at Okpay USD, EUR - 1%


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 28, 2014, 04:26:28 AM
Reduced commissions to withdraw funds at Payeer USD - 1%


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: barwizi on February 28, 2014, 06:49:46 AM
Reduced commissions to withdraw funds at Payeer USD - 1%

I  just want to say, good work. Since you upgraded your support systems i have had no problem. Keep it up.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: hostmaster on February 28, 2014, 06:52:02 AM
i like btc-e.com ver much good to see they opened new thread. Welcome back to BTT


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 28, 2014, 07:49:27 AM
8/02/2014 12:00 - 13:00 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: serotin on February 28, 2014, 08:24:46 AM
8/02/2014 12:00 - 13:00 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.
Stop closing my tickets and fix my problem already !!!
Ticket: #XSW-371-30739
Hacker stole my account before 2 weeks and all your support team just closing my tickets without solving my problem.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 28, 2014, 09:06:56 AM
Technical maintenance extended for additional 30 minutes. Sorry for the inconvenience. #btce


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on February 28, 2014, 12:01:34 PM
Commissions to deposit funds at Perfect Money USD, EUR - 0%


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: serotin on February 28, 2014, 08:01:47 PM
Commissions to deposit funds at Perfect Money USD, EUR - 0%
Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: eozdem on March 01, 2014, 01:41:56 AM
Commissions to deposit funds at Perfect Money USD, EUR - 0%
Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

what is your problem, let's make it public


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: eozdem on March 01, 2014, 01:43:40 AM
Commissions to deposit funds at Perfect Money USD, EUR - 0%
Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

what is your problem, let's make it public

oh sorry I didn't see your trust score  :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: serotin on March 01, 2014, 06:56:44 AM
Commissions to deposit funds at Perfect Money USD, EUR - 0%
Stop closing my tickets and resolve my problems already before i go to police.
#XSW-371-30739
and #TZV-706-94386

what is your problem, let's make it public

oh sorry I didn't see your trust score  :)
My "trust" score is the default one,i can make yours just like mine.
And what my trust have to do with the support i am asking for ? You make no sense.
btc-e,if u don't unlock my account soon,i will take some legal actions against you for holding my hard earned money for no reason.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on March 01, 2014, 09:09:14 AM
01/03/2014 13:20 - 13:50 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btcmania on March 01, 2014, 03:18:46 PM
BTC-E - you should accept Payza payments.

I don't mean: $$ -> Payza -> Paymentbase -> Egopay -> BTC-E  
(Cost: Payza fee + 2.2% + 2.5% + 4% btc-e %) About $10 in fees for every $100 USD. Ridiculous!

I mean: $$ -> Payza -> BTC-E  (no Russian exchangers)



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Mylo on March 05, 2014, 04:35:00 AM
01/03/2014 13:20 - 13:50 technical maintenance in Data Center. Temporary connection issues to BTC-e possible during the maintenance period.
Please take a minute to give a response for my ticket # XNZ-869-68568. Looks like your staff feels it can do whatever it wants at your place, need your unbiased input.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: przester27 on March 05, 2014, 08:40:36 AM
dear btce.com all okpay  usd deposit have 24h money hold or only the first time ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: evel on March 05, 2014, 02:11:31 PM
I want to sell some bitcoins for EUR ...
Are you still applying the min.100€/10% SEPA withdrawal fee? Because Bitstamp's SEPA withdrawal is as low as 0.90€ ... so, honestly, nobody will trade at BTC-e unless you lower that ridiculous fee ...
And I think you should put clearly your fees in the FAQ, with accurate and precise numbers.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: stewart2012 on March 05, 2014, 04:32:09 PM

i sent ltc now but no amount in my balance after 28 confirmation in ltc network ...


i dont had this problem before it ... always my balance credired after 6 confirmation ...

i sent ticket ... i am so worried for my coins ...  :'( :'( :'( :'(


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: stewart2012 on March 05, 2014, 06:40:38 PM

i sent ltc now but no amount in my balance after 28 confirmation in ltc network ...


i dont had this problem before it ... always my balance credired after 6 confirmation ...

i sent ticket ... i am so worried for my coins ...  :'( :'( :'( :'(

my problem solved ... thanks alot btc-e    :-* :-* :-* :-*


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: lanfeusst on March 05, 2014, 07:51:47 PM
Hi,
On February 11th I did a withdrawal which did not went through to my destination address.
It is marked in my account as completed but it is not.
On February 14th I opened a ticket on the support of btc-e.com explaining the situation.
On February 21st my ticket was closed without answer and the withdrawal was still not done.
I reopened the ticket saying that the issue was not solved.
It is now close to 4 weeks since the withdrawal and I don't have any answer.
Please check my ticket (number #JKH-979-78562) and send the withdrawal as soon as possible.

Thanks in advance


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Coinonaer on March 06, 2014, 06:16:13 AM
Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

Add new coins do not plan to.

I think this is not a good long term strategy. The world has changed and Terracoin and Feathercoin could be wiped out with good other coins. I know you're making good profits with Bitcoin and Litecoin and probably don't care about the rest, but there are also innovative other exchanges, that will steal you you're market share, if you don't move on with new coins.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on March 06, 2014, 06:05:21 PM
Add: Megacoin, Worldcoin & Quarkcoin please.

no plans

do you have any plans to add any new coins in the immediate future?

Thanks,

Add new coins do not plan to.

I think this is not a good long term strategy. The world has changed and Terracoin and Feathercoin could be wiped out with good other coins. I know you're making good profits with Bitcoin and Litecoin and probably don't care about the rest, but there are also innovative other exchanges, that will steal you you're market share, if you don't move on with new coins.

That is the problem. There are (maybe too many) exchanges offering multitude of various cryptocoins. Let them coexist with "simple exchanges" focusing only on the most important* coins. Some people prefer NOT to have every new coin on exchange, some people even opose some specific coins. Let them have a choice.

* - Which coins are "the most important" is a matter of debate, of course.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: louislooi on March 06, 2014, 06:45:49 PM
View Ticket: #TVS-620-82435

I accidentally removed 2 FA on my phone and I did not backup my private key. Can you please help me out?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: lanfeusst on March 09, 2014, 02:58:19 PM
Hi,
On February 11th I did a withdrawal which did not went through to my destination address.
It is marked in my account as completed but it is not.
On February 14th I opened a ticket on the support of btc-e.com explaining the situation.
On February 21st my ticket was closed without answer and the withdrawal was still not done.
I reopened the ticket saying that the issue was not solved.
It is now close to 4 weeks since the withdrawal and I don't have any answer.
Please check my ticket (number #JKH-979-78562) and send the withdrawal as soon as possible.

Thanks in advance
Solved. Thanks !


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: jarsumarsu on March 10, 2014, 03:36:07 PM
No withdrawal email confirmations = no coins :(

No login e-mails since feb 26th

Support does not respond.

..And
When I'm trying to change my original login email address to my new email [gmail]address I got a message:
"Settings are saved. Confirm the change on your email."

...Still nothing [from btc-e.com] in my new email (or my old email...)

What's going on btc-e...?

Please can you fix this..?

Ticket ID's    
#PFL-532-47455
#ECE-839-36949
#CPU-626-57180

-jarsumarsu


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on March 12, 2014, 02:47:23 PM
Reduced commissions to withdraw funds at Perfect money USD - 3.5%


Title: Ticket: #LOV-493-80342
Post by: SamboNZ on March 13, 2014, 05:04:46 AM
Hi,

Sorry to contact you from multiple different angles about this, but I have an urgent requirement for my BTC and my account is currently locked due to my recent International wire transfer.  As per the subject line I have logged a ticket with support, but they must be very busy as their responses are quite slow.

Are you able to tell me when the lock is likely to be removed?  Is there any way to speed up the process at all?

Ticket: #LOV-493-80342

Thanks for your time,

Sam.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: evel on March 14, 2014, 03:27:21 PM
Reduced commissions to withdraw funds at Perfect money USD - 3.5%
What about SEPA transfers? Still those non-sense 100€ per transaction? :D


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: MusX on March 15, 2014, 09:17:50 PM
why new topic?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: BitCoinNewTalk on March 17, 2014, 05:48:00 PM
can you please see my ticket : PHX-849-99903
or visit this post in this forum : https://bitcointalk.org/index.php?topic=519596.0


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on March 18, 2014, 08:52:28 AM
Hi to everyone. I realy realy need some help. I struglle more then 3 month to get back my money, and i will make here some timeline of my problem.
1. 30.11.2013: I Withdrawal 200$ from my BTC-E account to my Liqpay account

Transfer refund


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btcash on March 18, 2014, 03:48:24 PM
Are you interested in joining the Litecoin Fundraiser? Most of your volume comes for Litecoin trading so must have a largest interest to keep the Litecoin development going.

Official Thread:
https://litecointalk.org/index.php?topic=15561.0

BTCChina's matching challenge:
https://litecointalk.org/index.php?topic=16820.0

Hope to see you participating.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: jarsumarsu on March 18, 2014, 04:15:18 PM
I never received email from btc-e (my previous ticket) so please can you check this:
 #UFB-183-95815

thanks,
jarsumarsu


Solved very fast, excellent service thanks btc-e.com :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on March 21, 2014, 03:25:24 PM
https://btc-e.com/news/201


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: mysore on March 29, 2014, 02:32:41 PM
https://btc-e.com/news/201
great news :)
what about  deposit via CC  ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: fsb4000 on March 30, 2014, 06:09:34 PM
https://btc-e.com/news/203
Quote
We are pleased to inform that new trading instruments with Chinese offshore Yuan has been added. Now btc-e clients can trade 3 new instruments. A unique trading instruments that enables you to benefit either from price fall or increase are now available in your btc-e MetaTrader4 and WebTrader platforms under following symbols: USD/CNH (available on WebTrader only), BTC/CNH, LTC/CNH


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on March 30, 2014, 06:54:29 PM
https://btc-e.com/news/203


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: fsb4000 on April 01, 2014, 08:04:02 PM
new currency pairs: GBP/USD, BTC/GBP, LTC/GBP  (Great Britain Pound)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: kwarks on April 09, 2014, 07:01:29 AM
9 Days ago I withdrew >€11K via SEPA. Support says everything is fine. E-mail says Status: In Progress

Is this normal? My bank is very reliable. I'm concerned because I have more funds to withdraw. Do I need to PM the ticket number?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on April 09, 2014, 10:11:42 AM
9 Days ago I withdrew >€11K via SEPA. Support says everything is fine. E-mail says Status: In Progress

Is this normal? My bank is very reliable. I'm concerned because I have more funds to withdraw. Do I need to PM the ticket number?

Please send the ticket number, we will check the information.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: kwarks on April 09, 2014, 04:10:21 PM
9 Days ago I withdrew >€11K via SEPA. Support says everything is fine. E-mail says Status: In Progress

Is this normal? My bank is very reliable. I'm concerned because I have more funds to withdraw. Do I need to PM the ticket number?

Please send the ticket number, we will check the information.
I sent you a PM right after you responded. Please check your inbox.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on April 09, 2014, 09:22:57 PM
I did a transfer to a Mastercard on 4/5 how long should it take to post?
Thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on April 10, 2014, 12:49:36 AM
I did a transfer to a Mastercard on 4/5 how long should it take to post?
Thanks


Withdraw be made within 72 hours, Reale trying to send during the day.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on April 10, 2014, 12:30:50 PM
I did a transfer to a Mastercard on 4/5 how long should it take to post?
Thanks


Withdraw be made within 72 hours, Reale trying to send during the day.

Thanks, it posted last night.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: kwarks on April 10, 2014, 01:16:06 PM
btc-e can you please respond to my PM. I'm not comfortable posting a ticket number in this thread so I sent you a PM.

[edit]

Payment received :)

[/edit]



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on April 13, 2014, 01:58:28 PM
DDoS attack on our server


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: MusX on April 14, 2014, 08:07:29 AM
Hi,
Regarding api v3: https://btc-e.com/api/3/documentation
1. When it will go stable?
2. Will you offer english documentation?
3. Will the trades method allow additional parameter (besides of limit) to query trades from particular moment in time? like since the particular tid.
4. Do you plan an update of private api? if so, any dates of beta and stable?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on April 14, 2014, 06:13:01 PM
DDoS attack on our server


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Bit_Happy on April 14, 2014, 06:17:26 PM
DDoS attack on our server

Back up, good job.  :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on April 15, 2014, 01:08:55 PM
Hi
what is the maximum amount I can transfer to a Visa or Mastercard at one time?
Thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Nobitcoin on April 18, 2014, 01:54:06 AM
Will you be adding hotcoin?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Bit_Happy on April 18, 2014, 02:36:54 AM
Hi
what is the maximum amount I can transfer to a Visa or Mastercard at one time?
Thanks

"One card is allowed to make transfers of up to 2,499 USD per week."
I don't see any other max limit, so it is probably also 2,499 max per single transaction.
This is just an assumption, not certain.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: tempt on April 18, 2014, 10:42:49 AM
Anyone else having problems withdrawing money? I tried withdrawing a 4 digit amount and it didnt work. After contact they said the money came back. All details are correct. Bank didnt know anything about it. Tried to withdraw again, no money here after the 5-7 workdays again. Should I start to worry?!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on April 21, 2014, 02:06:15 AM
Hi
what is the maximum amount I can transfer to a Visa or Mastercard at one time?
Thanks

"One card is allowed to make transfers of up to 2,499 USD per week."
I don't see any other max limit, so it is probably also 2,499 max per single transaction.
This is just an assumption, not certain.

Thank you. Btc-E support...lol


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: player_lahey on April 25, 2014, 07:22:16 AM
I've also made withdraw 1 week ago. Still no money on btc-e account, as no on bank acc. I've sent 2nd ticket this night.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: OhMyCoin on April 25, 2014, 12:42:24 PM
Who is the founder of BTC-e?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: BitCoinDream on April 25, 2014, 01:22:10 PM
Who is the founder of BTC-e?

Biggest question ;)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Peter882 on April 25, 2014, 01:39:47 PM
Who is the founder of BTC-e?

Biggest question ;)

BTC-E handles millions USD trades a day, but no one knows who owns it for years. :D


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: gotmilk_ on April 25, 2014, 11:36:59 PM
Btc-e

Can you please add deposit/withdraw api for crypto??


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on April 28, 2014, 06:28:07 AM
Btc-e

Can you please add deposit/withdraw api for crypto??

This feature will be added soon.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Shogen on April 28, 2014, 07:08:27 AM
Btc-e

Can you please add deposit/withdraw api for crypto??

This feature will be added soon.

It would be great. Thank you. :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on April 28, 2014, 02:49:48 PM




Hello

Ticket number?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Sentinelrv on May 01, 2014, 01:42:38 AM
Dear BTC-e,

In order to ensure that all Peercoin (PPC) related services can continue after May 5th, we are confirming with our exchange and service providers whether they have updated or are in the process of updating to the mandatory v0.4 Peercoin client. The v0.3 Peercoin wallet will cease to work after May 5th, 2014. Upgrades of existing v0.3 wallets after May 5th require a download of the blockchain to be able to continue using the wallet.

Therefore, we would like to have a response from you on the following questions as soon as possible:
1. Have you already upgraded all your wallets to v0.4 in order to continue services after May 5th?
2. If no, have you already planned to upgrade your wallet(s)?

Here are some useful resources to upgrade the wallet:

Developer announcement for mandatory upgrade to v0.4:
http://www.peercointalk.org/index.php?topic=2473.0;all (http://www.peercointalk.org/index.php?topic=2473.0;all)

Direct download of official v0.4 build here:
https://sourceforge.net/projects/ppcoin/files/0.4.0/ (https://sourceforge.net/projects/ppcoin/files/0.4.0/)

Looking forward to your response, thanks!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Blackall on May 04, 2014, 08:59:10 PM
Dear BTC-E,

Please consider adding Blackcoin :) It has a ton of volume, despite not being supported by any of the large Chinese exchanges. It also has a great development team who are very serious about the coins future.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on May 05, 2014, 06:17:09 AM
Dear BTC-E,

Please consider adding Blackcoin :) It has a ton of volume, despite not being supported by any of the large Chinese exchanges. It also has a great development team who are very serious about the coins future.

Good day, yet do not plan to add.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: bitcoinbboyce on May 08, 2014, 10:59:54 AM
Dear BTC-E,

Please consider adding Blackcoin :) It has a ton of volume, despite not being supported by any of the large Chinese exchanges. It also has a great development team who are very serious about the coins future.

Good day, yet do not plan to add.

Hey BTC, I would love to see a blackcoin addition in the future, plz remove TRC and FTC these coins are dead!!!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on May 10, 2014, 05:13:54 PM
Perhaps some official policy concerning new cryptocoins would be helpfull on btc-e web for these altcoinmongers.  :)
Something like:
New cryptocion will be considered (not guaranteed) for addition to btc-e if:
  • It exists for more than ... weeks/months
  • Is not premined or redistributed by non-market forces more than ... %
  • Is used for buying and selling goods with daily turnover at least ... USD for at least ... weeks. (speculation in BTC and fiat excluded)
  • Is not aggressively promoted.
  • Has official webpages describing its parameters.
  • Official dontaion to btc-e.com at least ... BTC.
  • Unofficial dontaion to btc-e.com at least ... BTC.
  • etc.

With note that these rules do not apply to existing listed cryptocoins.
With another set of rules, conditions and timelines for (existing) cryptocoin delisting.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: makebitcoin on May 10, 2014, 10:06:13 PM
I've asked this before but didn't get a reply. Any ideas on accepting Moneybookers, Neteller, uKash or Paysafecard?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on May 11, 2014, 11:16:05 PM
Hi
I made a withdrawal to a Mastercard on May 3 and it has not posted yet. The reply I got was payments will be delayed due to US holidays to 06.05. What holidays are you referring to? And should I take this as June 5?

Ticket :GSK-685-72646

Thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: shdvb on May 12, 2014, 08:43:39 AM
What is the best method for Chinese to deposit money(USD/CNH/CNY) which costs lowest fees?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on May 13, 2014, 06:29:47 AM

Hello

Ticket number?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on May 14, 2014, 01:20:34 AM
BUMP

Hi
I made a withdrawal to a Mastercard on May 3 and it has not posted yet. The reply I got was payments will be delayed due to US holidays to 06.05. What holidays are you referring to? And should I take this as June 5?

Ticket :GSK-685-72646

Thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: player_lahey on May 14, 2014, 06:37:35 AM
i've recieved money on my ccard. though it took ~9-14 days...little bit more than 72 hours. still no answers on my tickets.

Cheeseater i have made a new withdraw on 5.06. guess i should start to worry appx on may 20.
1-6 may: holidays in russia. =)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on May 14, 2014, 09:28:56 PM
i've recieved money on my ccard. though it took ~9-14 days...little bit more than 72 hours. still no answers on my tickets.

Cheeseater i have made a new withdraw on 5.06. guess i should start to worry appx on may 20.
1-6 may: holidays in russia. =)

Thanks the first time it hit in about 5 days, hopefully this one will go too. Why does everything bitcoin have to be such a crap shoot? Just hope I don't get Goxxed.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cheeseater on May 16, 2014, 10:37:39 PM
Thank you BTC-E payment posted. ;D


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: mehanizator on May 18, 2014, 12:16:07 PM
BTC-E, do you have plans of adding NXT to trade?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on May 19, 2014, 02:21:01 PM
BTC-E, do you have plans of adding NXT to trade?

No planed


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: GreekBitcoin on May 21, 2014, 03:13:00 PM
I want to withdraw some euros with SEPA. Can i withdraw to whichever account i want?How much time does it take? Also is there any reported banks banning deposits? And generally how many days it takes? I want the average time.

Finally where do i write all the info? At he box that says "purse"?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on May 22, 2014, 01:24:15 PM
I want to withdraw some euros with SEPA. Can i withdraw to whichever account i want?How much time does it take? Also is there any reported banks banning deposits? And generally how many days it takes? I want the average time.

Finally where do i write all the info? At he box that says "purse"?

yes you can withdrawal to whichever account but sometimes bank may ask you supporting docs
3-7 business days
we don't report
what to do banks we don't know


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: malevolent on May 22, 2014, 02:21:13 PM
I see that GBP isn't too popular on your site, any plans to add the BTC/PLN currency pair?

It has received many votes of support in your last poll:
https://bitcointalk.org/index.php?topic=324470.0



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: hostmaster on May 23, 2014, 09:04:37 PM
I want to withdraw some euros with SEPA. Can i withdraw to whichever account i want?How much time does it take? Also is there any reported banks banning deposits? And generally how many days it takes? I want the average time.

Finally where do i write all the info? At he box that says "purse"?

yes you can withdrawal to whichever account but sometimes bank may ask you supporting docs
3-7 business days
we don't report
what to do banks we don't know

First i send money to yandex money then rejected this money somehow. How long does it take this rejected money goes back to  btc-e.com ruble balance? It's passed over 5 days no money arrived.???


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Bitventurer on May 23, 2014, 09:44:23 PM
I would like to see NXT in your exchange, whe will you add it ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Newar on May 24, 2014, 03:36:05 AM
I would like to see NXT in your exchange, whe will you add it ?

Just one page back.  ::)

BTC-E, do you have plans of adding NXT to trade?

No planed


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cryptopher on May 25, 2014, 09:57:37 PM
Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on May 26, 2014, 06:24:41 AM
Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!
Good day for the near future we have plans to add new coins.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on May 31, 2014, 07:24:42 PM
https://btc-e.com/news/208


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on June 02, 2014, 01:06:53 PM
question did fxopen.com buy or own btc-e  ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on June 02, 2014, 02:38:15 PM
question did fxopen.com buy or own btc-e  ?

No. Why?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: darlidada on June 02, 2014, 02:40:26 PM
What makes BTCE choose to add another cryptocurrency?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ozzy1926 on June 03, 2014, 07:03:16 AM
What makes BTCE choose to add another cryptocurrency?
whats the withdraw fee to a visa card or a bank account?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cryptopher on June 03, 2014, 07:13:17 AM
What makes BTCE choose to add another cryptocurrency?
whats the withdraw fee to a visa card or a bank account?

When logged in, go to Finances then click withdraw on the currency you wish to withdraw. You will see the options available to you and the associated fees.

If you don't have an account yet then you can sign up very quickly, for free :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ozzy1926 on June 03, 2014, 04:13:28 PM
What makes BTCE choose to add another cryptocurrency?
whats the withdraw fee to a visa card or a bank account?

When logged in, go to Finances then click withdraw on the currency you wish to withdraw. You will see the options available to you and the associated fees.

If you don't have an account yet then you can sign up very quickly, for free :)
thanks,it says wire transfer %1.5.Do you think will there be any extra cut from my money ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ChekaZ on June 03, 2014, 04:44:12 PM
Any chance to see FTC/USD in the near future? :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: gpools on June 03, 2014, 05:31:56 PM
Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!
Good day for the near future we have plans to add new coins.
please add Blackcoin.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: bitcoinbboyce on June 03, 2014, 08:28:44 PM
Hello BTC-E, have been trading with you since I started with Bitcoin - love it.

Question: Do you have any plans to add more coins or remove existing coins from your exchange? If so will there be an announcement due anytime soon?

Thanks!
Good day for the near future we have plans to add new coins.
please add Blackcoin.

I will like too


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cryptopher on June 03, 2014, 11:13:45 PM
What makes BTCE choose to add another cryptocurrency?
whats the withdraw fee to a visa card or a bank account?

When logged in, go to Finances then click withdraw on the currency you wish to withdraw. You will see the options available to you and the associated fees.

If you don't have an account yet then you can sign up very quickly, for free :)
thanks,it says wire transfer %1.5.Do you think will there be any extra cut from my money ?

Yeah I believe that the fee is just what BTC-E takes, then you will have to pay any currency conversation or other transfer charges imposed by your bank - there may be none, but there likely will be.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on June 04, 2014, 01:30:12 AM
question did fxopen.com buy or own btc-e  ?

No. Why?
the mt4 trade setup is the same


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on June 07, 2014, 10:35:25 AM
Reduced commissions to withdraw funds at Payeer USD, RUR, EUR - 0% #btce


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: surfer43 on June 09, 2014, 10:37:17 PM
Do you have any plans for adding Monero?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on June 10, 2014, 08:39:47 AM
Do you have any plans for adding Monero?
no


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: cozytrade on June 10, 2014, 09:50:35 AM
Increased commissions to deposit funds at Okpay USD - 1%
 >:(


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Cryptopher on June 10, 2014, 05:56:40 PM
Increased commissions to deposit funds at Okpay USD - 1%
 >:(

1% isn't too bad, still a far cry better than some of the other deposit mechanisms out there.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: sukamasoto on June 17, 2014, 09:24:08 AM
whether to accept deposits using Payza
I have a little money in the account Payza


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: liteon on June 17, 2014, 10:40:40 PM
What about adding a few more coins?
Don't understand why you people still holding TRC on there, since it's funny for a long time.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: sonnenblume7 on June 19, 2014, 12:08:59 PM
@LeChatNoir

which cryptocoin do you favor and suggest?

I am probably putting an exchange online soon.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: howardb on June 20, 2014, 12:46:50 AM
Perhaps i've missed it, but BTC-e.com seems to go to extraordinary lengths to hide the identity of the owners and the legal entity they are operating under. I find it amazing that anyone would send funds there with such a shady public face.

Does anyone know who they are? How about BTC-e.com respond directly if you have nothing to hide?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: fsb4000 on June 21, 2014, 01:00:36 AM
Perhaps i've missed it, but BTC-e.com seems to go to extraordinary lengths to hide the identity of the owners and the legal entity they are operating under. I find it amazing that anyone would send funds there with such a shady public face.

Does anyone know who they are? How about BTC-e.com respond directly if you have nothing to hide?
Everyone knew Mark Karpeles. But it did not prevent that customers lost their money at MtGox


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: howardb on June 23, 2014, 03:33:08 PM
Perhaps i've missed it, but BTC-e.com seems to go to extraordinary lengths to hide the identity of the owners and the legal entity they are operating under. I find it amazing that anyone would send funds there with such a shady public face.

Does anyone know who they are? How about BTC-e.com respond directly if you have nothing to hide?
Everyone knew Mark Karpeles. But it did not prevent that customers lost their money at MtGox
Yeah but everyone knew who to go after when he lost all their money. Right now BTC-e could walk off with all balances and it would be a real struggle to go after them. The fact they have not responded here or to PM makes me even more suspicious. So much so that since I know they are dealing with a UK controlled company for finance, I shall make enquiries and if required report to the FSA.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: faiza1990 on June 24, 2014, 12:19:15 PM
whether to accept deposits using Payza
I have a little money in the account Payza
BTC-e not accepting payza as payment method


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on June 26, 2014, 01:22:41 PM
Reduced commissions to withdraw funds at Perfect money USD - 2.5% #btce


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on June 27, 2014, 08:08:30 AM
https://btc-e.com/news/210

BTC-e offers PAMM accounts for crypto-currency traders

https://pamm.btc-e.com/

Over the past several years PAMM technology has been extensively used by traders in the currency exchange markets. It is a proven and effective instrument for money management, investments and strategy copying. BTC-e is the first crypto-currency exchange to make PAMM accounts available for bitcoin traders.


PAMM technology allows investors (Slave's account) to follow trading strategies of professional and experienced traders (Master’s account).

Traders can select a suitable strategy with the help of PAMM account rating and graphs that display the Master’s trading results in the past.
The Master uses his own capital for trading and trades via the Meta Trader 4 terminal. And his trading strategy is replicated on an unlimited number of ‘Slave’ accounts. As a remuneration the Master receives part of the profit from each ‘Slave account’, that follows his strategy. Profits and remuneration are calculated automatically within the PAMM technology and are paid strictly on time.

To learn more about PAMM, please, visit https://pamm.btc-e.com

Whether you are a professional trader, or a beginner, PAMM technology opens up new opportunities for you to make profit from bitcoin trading. We do hope that our clients will enjoy all benefits of PAMM accounts.

Best Regards,
BTC-e.com


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on June 27, 2014, 08:08:58 AM
Reduced commissions to withdraw funds at Perfect money USD - 1.5% #btce


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Spayse on June 27, 2014, 08:14:56 AM
Reduced commissions to withdraw funds at Perfect money USD - 1.5% #btce
It's wonderful. I alway beleive btc-e.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on June 27, 2014, 01:33:28 PM
btc-e.com what are the fees for the MT4 crypto accounts ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on July 02, 2014, 01:05:16 AM
wow big fuck up today no ? ltcusd orderbook dint load in time and boom the price went to shit


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on July 02, 2014, 02:53:23 AM
https://btc-e.com/news/211 - Increased withdraw limits on VISA / Mastercard


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: nonlinearboy on July 02, 2014, 02:58:37 AM
wow big fuck up today no ? ltcusd orderbook dint load in time and boom the price went to shit
WTF  about the chain of bomb, does btc-e take some action to investigate or compensate ?
losing lots of ltc in MT4!
we need the investigation and explantion ! btc-e!
last issue of btc bomb, this time ltc!!!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on July 02, 2014, 02:01:22 PM
wow big fuck up today no ? ltcusd orderbook dint load in time and boom the price went to shit
WTF  about the chain of bomb, does btc-e take some action to investigate or compensate ?
losing lots of ltc in MT4!
we need the investigation and explantion ! btc-e!
last issue of btc bomb, this time ltc!!!

It was all the market
You can check the last prices to see how all happened
Actualy it was huge amount of sell orders executed below price 8


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on July 09, 2014, 02:44:10 AM
Just had a ticket closed that was opened in January 2014 about a missing bank deposit in mid 2013.
Deposit was never credited to my account despite a bank trace confirming they received the money, and no explanation was given for closing my ticket.
I'd recommend avoiding this company like the plague - they're just blatant conmen.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: xwm1219 on July 09, 2014, 03:45:52 AM
I made a CNH withdrawal via bank transfer on June 18th, and BTC-E immediately took away the service fee (1000 CNH!) from the outward transfer. However up till today I still cannot see the transfer in my bank account.

I raised a ticket to the support, but no one replied me.

Ticket number is #IUX-858-89216.

btc-e.com: can you help to check what's going on in your bank? Please help to cancel my withdrawal and credit the CNH to my account at BTC-E.

Thanks.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Bit_Happy on July 09, 2014, 03:52:15 AM
Just had a ticket closed that was opened in January 2014 about a missing bank deposit in mid 2013.
Deposit was never credited to my account despite a bank trace confirming they received the money, and no explanation was given for closing my ticket.
I'd recommend avoiding this company like the plague - they're just blatant conmen.

Seriously?
After so many months a customer service rep assumed the ticket was done. How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Aeonlol on July 09, 2014, 07:41:28 PM
Ticket ID: OVM-528-22339

I've requested USD withdrawal to PayPal account on 30th of June. I haven't received anything yet and the btc-e support doesn't feel like answering any questions.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on July 10, 2014, 03:12:01 AM
Quote from: Bit_Happy
How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.
Because i'm not just now posting after a year, read some of my posts related to BTC-E on this forum.
I've opened several tickets and sent dozens of emails with BTC-E (even prior to their help desk website being online) regarding this issue - all correspondence had been "we'll get back to you" following by months of inaction and now a 2nd closed ticket.
Con artists.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: segabtc on July 11, 2014, 04:53:26 AM
lol I had 4.5 or so coins mysteriously disappear from my account and I was  using 2FA. Kinda strange how nobody at btc-e can tell me what ip address was used to make this withdrawl. opened a ticket, and nothing ever happened and ticket gets closed.  Dont trust these people with your btc!!!!!!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: xwm1219 on July 11, 2014, 05:25:06 PM
Its weird how my ticket went from priority: normal to priority: private but no one ever replied anything. Whats that supposed to mean ?

I have the same issue as you, and after my ticket was changed to priority: Private, the support stopped answering me. Funny!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Aeonlol on July 11, 2014, 07:32:57 PM
btc-e.com you are watching the forum and this thread in particular can you help somehow? I can live if there is a delay in payment but I can't live with the fact that the support is not answering at all. I got one answer 4 days ago to attach a picture of the transaction and since then no one bothers replying!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on July 12, 2014, 04:51:59 AM
Quote from: Bit_Happy
How can you just now be posting about a deposit made a year ago? I would open a new ticket ASAP, and please report back here when you find out they did not steal your money.
Because i'm not just now posting after a year, read some of my posts related to BTC-E on this forum.
I've opened several tickets and sent dozens of emails with BTC-E (even prior to their help desk website being online) regarding this issue - all correspondence had been "we'll get back to you" following by months of inaction and now a 2nd closed ticket.
Con artists.

Write the ticket number please


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on July 12, 2014, 04:52:42 AM
lol I had 4.5 or so coins mysteriously disappear from my account and I was  using 2FA. Kinda strange how nobody at btc-e can tell me what ip address was used to make this withdrawl. opened a ticket, and nothing ever happened and ticket gets closed.  Dont trust these people with your btc!!!!!!

Write the ticket number please


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on July 12, 2014, 04:54:06 AM
btc-e.com you are watching the forum and this thread in particular can you help somehow? I can live if there is a delay in payment but I can't live with the fact that the support is not answering at all. I got one answer 4 days ago to attach a picture of the transaction and since then no one bothers replying!

Write the ticket number please


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: xwm1219 on July 12, 2014, 05:06:07 AM
Here is my ticket number: #IUX-858-89216.

Will you check it?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Aeonlol on July 12, 2014, 05:35:38 AM
btc-e.com you are watching the forum and this thread in particular can you help somehow? I can live if there is a delay in payment but I can't live with the fact that the support is not answering at all. I got one answer 4 days ago to attach a picture of the transaction and since then no one bothers replying!

Write the ticket number please

ticket id# TSZ-672-17204

Would be awesome if you can help!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on July 12, 2014, 08:14:43 AM
#TYA-369-89961


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Aeonlol on July 13, 2014, 07:51:07 AM
btc-e.com thanks for the help! Everything sorted out perfectly and I have received the money


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: k2laci on July 13, 2014, 12:04:15 PM
Is there any way to deposit the btc-e from my Skrill account ?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: xwm1219 on July 13, 2014, 05:36:49 PM
I made a CNH withdrawal via bank transfer on June 18th, and BTC-E immediately took away the service fee (1000 CNH!) from the outward transfer. However up till today I still cannot see the transfer in my bank account.

I raised a ticket to the support, but no one replied me.

Ticket number is #IUX-858-89216.

btc-e.com: can you help to check what's going on in your bank? Please help to cancel my withdrawal and credit the CNH to my account at BTC-E.

Thanks.

I've got my money. Thanks BTC-E.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Dread Pirate Roberts on July 13, 2014, 08:21:44 PM
i really liked this site but just worry with case phising before  :'(


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on July 20, 2014, 08:30:18 AM
Quote from: btc-e.com
Write the ticket number please
Quote from: ldr77
#TYA-369-89961
And a week later still no action...


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on July 21, 2014, 05:34:13 AM
Quote from: btc-e.com
Write the ticket number please
Quote from: ldr77
#TYA-369-89961
And a week later still no action...

On this ticket was the response  30 January 2014 06:53 PM


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ldr77 on July 22, 2014, 02:12:28 PM
Quote from: btc-e.com
On this ticket was the response  30 January 2014 06:53 PM
This response...
Quote
Posted on: 30 January 2014 06:53 PM
Dear Client,

Please give us a little time to trace your deposit with our bank.
we'll contact you additionally if it is needed.

Best Regards,
BTC-E Team
You've had 6 months. My bank trace that I provided to btc-e proves that the money was received.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: liteon on July 22, 2014, 02:14:52 PM
Do you even plan to add more crypto's in your exchange service?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: bitcoincup on July 27, 2014, 02:14:06 AM
Good to see btc-e representative here,

Please check my Ticket ID: RYQ-332-11823

I already posted the issue here https://bitcointalk.org/index.php?topic=711986.0

Please solve it ASAP.

Thank you.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: bitcoincup on July 27, 2014, 08:22:57 AM
btc-e.com

Who is at your support department taking care of English tickets???

Our sender money is stuck at our old address and your support is giving us COPY-PASTE answers over and over again!!! Not only your changing btc addresses action caused us problem, now your support is giving us hell too!





Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: giutammy on August 03, 2014, 01:00:20 PM
My account got hacked with a big balance inside;
I have 2FA enabled.

Ticked ID: UHE-250-30790



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on August 04, 2014, 04:43:59 PM
Reduced commissions to withdraw funds at Perfect money USD - 0% #btce


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ONLYfree on August 09, 2014, 07:08:30 PM
Hello,
I would like to ask about trading in MT4.

If I open account in BTC and choose 1:3 leverage right  and open 0.01 volume order on EUR/USD. Question is how much BTC need to open and keep this order? How much BTC will be 1 pips?

Thank you


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ONLYfree on August 10, 2014, 07:40:47 PM
There is no support like always!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on August 11, 2014, 04:36:49 PM
There is no support like always!

https://support.btc-e.com/


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ONLYfree on August 11, 2014, 04:46:41 PM
Can anybody tell my that or able to trade EUR/USD in MT4 ?

Thank you


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on August 12, 2014, 09:26:24 AM
Can anybody tell my that or able to trade EUR/USD in MT4 ?

Thank you

Hello

Will be added soon


Title: Re: BTC-E.com exchange - BTC/NMC/LTC
Post by: EFS on August 12, 2014, 02:40:14 PM
You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY (https://bitcointalk.org/index.php?topic=324470) trading pairs for BTC, LTC and XMR.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC
Post by: ZephramC on August 12, 2014, 03:36:48 PM
You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY (https://bitcointalk.org/index.php?topic=324470) trading pairs for BTC, LTC and XMR.

What about people who still own and trade NVC, TRC and FTC on BTC-e?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ONLYfree on August 12, 2014, 04:07:38 PM
Can anybody tell my that or able to trade EUR/USD in MT4 ?

Thank you

Hello

Will be added soon

Would like to ask its about days, weeks or months?

Planning to start trading.

Thank you


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Foxxyfox on August 12, 2014, 09:29:58 PM
Reduced commissions to withdraw funds at Perfect money USD - 0% #btce
good to hear that!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC
Post by: EFS on August 13, 2014, 10:51:29 AM
You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY (https://bitcointalk.org/index.php?topic=324470) trading pairs for BTC, LTC and XMR.

What about people who still own and trade NVC, TRC and FTC on BTC-e?

They are dead coins. Their 24h volume is less than 25 BTC which is quite low. They should also bring fresh air to the site adding XMR with its huge potential.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC
Post by: ZephramC on August 13, 2014, 04:10:11 PM
You should remove NVC, TRC and FTC from your site and add XMR. We are also waiting TRY (https://bitcointalk.org/index.php?topic=324470) trading pairs for BTC, LTC and XMR.

What about people who still own and trade NVC, TRC and FTC on BTC-e?

They are dead coins. Their 24h volume is less than 25 BTC which is quite low. They should also bring fresh air to the site adding XMR with its huge potential.

This does not answer my question. Should the people be compensated or their coins confiscated? :)
Also my opinion is that "coin with huge potential" is coin for several months used for buying&selling goods without transferring to BTC or fiat and without trying to get rich (or buying for the future selling). Only after that is the coin ready to be listed on major exchange.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC
Post by: EFS on August 13, 2014, 04:34:59 PM
This does not answer my question. Should the people be compensated or their coins confiscated? :)

I don't even think they have big userbase anymore. Btc-e is one of the biggest exchanges but look at the volume for minor altcoins:
Volume: 2450 NVC / 5 BTC
Volume: 3368 TRC / 0 BTC
Volume: 143096 FTC / 7 BTC
I don't know why they still keep these markets open. People of course have a chance to withdraw their coins. Anyway, removing useless altcoins is not priority, Btc-e still needs fresh air and I'd like to see XMR in bigger exchanges.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on August 15, 2014, 04:41:54 PM

Your account is under investigation


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: giutammy on August 15, 2014, 05:34:14 PM

Your account is under investigation

Thank you.
I've sent a PM with my contact, if you wanna reach me.
All documents have been attached on ticket.



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Robif on August 22, 2014, 07:34:46 AM
Remove those shit coins like FTC and TRC and add some with real value: Next and BitsharesX


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on August 26, 2014, 05:44:44 PM
Network issues in Data Center. The Networking team is working with the ISP to restore services as quickly as possible.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: RiseOfTH on August 26, 2014, 07:05:24 PM
And NVC

Remove those shit coins like FTC and TRC and add some with real value: Next and BitsharesX


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: wedgy2k on August 26, 2014, 09:51:50 PM
XMR is a must


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on August 29, 2014, 06:08:36 PM
Please move all new pump&dumpcoins altcoins whining requests into separate thread.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ONLYfree on August 29, 2014, 07:00:35 PM
Any news about MT4 and EUR/USD pair?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: darlidada on August 31, 2014, 11:28:22 AM
Have you heard about the crpyptonote technology? Is Monero (XMR), the leading cryptonote coin, on your radar?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: pandacoin on August 31, 2014, 11:33:07 AM
Have you heard about the crpyptonote technology? Is Monero (XMR), the leading cryptonote coin, on your radar?

This site definitely needs XMR from altcoins and TRY from currencies!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: canary on August 31, 2014, 01:21:36 PM
Look at the poll, Turkish invasion is obvious at BTC-e! You should put TRY currency on the market :)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ONLYfree on September 07, 2014, 06:04:35 PM
I see very nice updates to extra protect accounts.Nice work.

By the way why bitcoin exchanges not accepting trusted payments as SKRILL or NETTELER?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: porcupine87 on September 21, 2014, 10:53:30 AM
Hey,

are there any parameters for the GET api?
Like https://btc-e.com/api/2/xpm_btc/trades?time=34 or something like that. At the moment there are always 150 trades.

thanks


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: resya on October 07, 2014, 12:19:12 AM
I've been using BTC-e for more than 5 months. So far everything has been going very well. BTC-e is so good, just keep it simple, clean fast and reliable. IMHO Btc-e honestly is the best among other exchanges, just need a few more alt coins to get listed


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: arieq on December 11, 2014, 07:11:38 PM
I'm not getting any confirmation withdrawal emails from BTC-e. I also check spam folder but nothing, I've used BTC-e for a long time and it seems that withdrawal email confirmations are down or something... :(

EDIT:
Finally the confirmation email arrived, just a little bit late


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Atdhe on December 14, 2014, 03:21:24 PM
Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ryanfromrethink on January 17, 2015, 08:46:11 PM
Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

I'm curious of the same thing? How fast are the USD wires, and when's the most recent one you completed? Is everything running well at btc-e?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: marcotheminer on January 18, 2015, 08:35:00 AM
Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

They have had problems in the past, I'm sure if you get verified they let you know the duration (probably a FAQ?)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: myself on January 19, 2015, 01:29:40 PM
Can someone post experience how fast are USD wire deposits and how are BTC payouts in recent times?

I'm curious of the same thing? How fast are the USD wires, and when's the most recent one you completed? Is everything running well at btc-e?

just use fxopen (they trade on top of btc-e)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: darkmind on March 06, 2015, 01:15:29 PM
BTC-e have been consistently the best exchange since the early days.

I have about a third of my LTC on btce. They have been great so far but it's bad practice to use an exchange as a bank.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: pokerbot on May 21, 2015, 08:32:41 PM
Can I cash out the GBP or CHN after 1 July? Only the wire transfer will be avalible?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Vaxa on June 25, 2015, 04:32:24 PM
I can't close my metatrader orders whole day. "Close order" button and Take Profit are not working. I have lost already 1.1 btc and 220 usd (on two metatrader accounts).
Support doesn't answer to my ticket for 12 hours.
I can lose more money every minute my orders not closing and still no reaction from support!

Does anyone have same issue?

Use btc-e metatrader service with caution!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ICFiedler on September 13, 2015, 06:51:20 PM
Just want to mention that btc-e support is by far the worst in the whole industry.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: cozytrade on September 14, 2015, 10:51:37 AM

Although their support level is not the best, there are bunch of others far worse than btc-e support  ;)

Just want to mention that btc-e support is by far the worst in the whole industry.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: miguelmorales85 on December 21, 2015, 09:43:41 AM
I just closed my MASTER PAMM account. I would like to know how much time will it take to see my mBTC back to available?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: arborday45 on March 10, 2016, 10:12:59 PM
I have a problem with BTC-E wire tranfer.

I sent USD to BTC-E by wire transfer on 11th Jan 2016.

But money is not created.

So I asked BTC-E (#FFZ-380-63747). BTC-E keeps saying "Not received money."

My bank said "Tranfer is completed."

It over 2 months.

What should I do?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Bit1334271 on March 11, 2016, 08:15:23 AM
I have a problem with BTC-E wire tranfer.

I sent USD to BTC-E by wire transfer on 11th Jan 2016.

But money is not created.

So I asked BTC-E (#FFZ-380-63747). BTC-E keeps saying "Not received money."

My bank said "Tranfer is completed."

It over 2 months.

What should I do?
First of all go to bank and ask for all details about this transaction then send email to BTC-e support with all details hope they will give you some better solution of this problem because 2 months is too much time


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Rotator on March 12, 2016, 01:36:52 PM
Is there any chance for adding Skrill in withdrawal options?
This is very good service and they have lot of users. Same question goes for Payoneer.
Skrill is best solution if you are not in SEPA> ::)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: bitcoinlitcoinbtcltc on March 13, 2016, 05:06:23 PM
BTC-e down. Poor communication from BTC-e staff..


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ZephramC on March 13, 2016, 10:43:21 PM
And it is up again.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-x.is on March 14, 2016, 07:38:35 AM
Support very bad.I have got a ticket to complaint about Bitcoin deposit while system error.Support said everything fixed but my account have not been credited money.
Please check for me this address:1AsQjRq1L4ANRjbj6jcujAzR7fLJ5Qns26.I have deposited 21.46 BTC while your system error.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: nesic1 on April 23, 2016, 11:26:40 PM
You all know that btc-e delisted some coins 1 year ago, they put announcement then.

Few months ago they put available to deposit and withdraw that coins again, until that you couldn't see that coins at all.

Deposit and withdrawal work fine without problems until now, when FTC price goes up, now suddenly you can't withdraw coins (1 month ago everything worked fine, deposit and withdrawal)

So now they give you announcement 1 year old that you cant withdraw.

So if you didn't withdraw your coins yet you give them that coins as a gift since you CAN'T withdraw them NOW, but 1 month ago or less you could withdraw without problems, nice going btc-e on stealing our FTC on a nice way for you.

So why the FuK you put that we can deposit and withdraw again and without problems few days ago, and now it doesn't work when price goes up? -> so you can take our coins on a nice way

support just send me generic answer to read the old announcement, and wont answer my question:

Why deposit and withdraw were available again recently if you delisted coins 1 year ago?

Why deposit and withdraw worked until now when price goes up?

Why you don't want to send me my coins manually?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: serje on November 17, 2016, 12:16:39 PM
Code:
from:	BTC-E <no_reply@btc-e.com>
reply-to: no_reply@btc-e.com
to: gandalfleal@gmail.com
date: 16 November 2016 at 15:38
subject: Investment news
encryption: emkei.cz did not encrypt this message Learn more

Code:
We from BTC-E like to announce our company are now accepting investments.

With BTC-E, your investments profit will be guaranted.

We use your investments with the Major Banks in Malaysia, South Africa, Singapore, India, Brazil, Russia, United States, Mexico, Spain and Indonesia.

Investing with BTC-E, you will can earn from 150% to 500% after 30 days.

 **** HOW to INVEST with BTC-E? ****

 

1 - Log in to your BTC-E account, If you already have funds on your BTC-E BTC Wallet, go to step 3.

 

2 - If your btc balance are empty on BTC-E, Fund your BTC-E account.

 

3 - We accepts minimum investment from 0.50 Bitcoin and maximum 20 Bitcoin per BTC-E account, you can invest any amount in between 0.50 to 20.00 BTC.

 

4 - From your account spend the BTC amount to:

 

1BtceELBb74N8DkGXw7GoV3xPugvQsJfYf

 

5 - Done, if all is correct in 24 hours you will receive a email confirmation with your investment and the date of profit payout.

The profit will be paid after 30 days direct to your BTC-E account,

and you can withdraw to your bank or use the BTC to any other purpose, and the minimum profit will be 150% and the Maximum profit will be 500%.

For example Investing 5 bitcoins today (16 of November), you will earn on 16 of December from 7.50 to 25.00 btc.

6 - If within 24 hours you dont receive a email after send the bitcoin, you can send a support ticket.

Regards,
Administration of BTC-E.COM


I just received this email .... and it smells like a scam to me ..... Just wanted to let you all know ....
On the news section https://btc-e.com/news there is nothing about this!


So please BTC-e send an email to everyone and ask them not to send coins to that address.

P.S. I am not gandalfleal@gmail.com yet this e-mail landed in my inbox ...


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on November 17, 2016, 12:43:13 PM

This is spam


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: serje on November 17, 2016, 01:33:58 PM

I was thinking at this, but it might be a good idea to send an e-mail or post an announcement in the news section for everyone.

Better safe than sorry, as they target your customers ;)


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: BitSat on November 17, 2016, 04:21:25 PM

I was thinking at this, but it might be a good idea to send an e-mail or post an announcement in the news section for everyone.

Better safe than sorry, as they target your customers ;)
I create account few days back and also received email like this was thinking to contact with them but now its clear here thanks to @serje for posting and giving information to all other members


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: serje on November 28, 2016, 09:55:47 AM

I was thinking at this, but it might be a good idea to send an e-mail or post an announcement in the news section for everyone.

Better safe than sorry, as they target your customers ;)
I create account few days back and also received email like this was thinking to contact with them but now its clear here thanks to @serje for posting and giving information to all other members

WOW! I'm really glad that my effort wasn't in vain! It give me a nice feeling to know that I saved at least one persons money from those scammers!

You are very welcome!


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ThePurplePlanet on December 13, 2016, 05:04:54 AM
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Blackshadow007 on December 13, 2016, 05:19:09 AM
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ThePurplePlanet on December 13, 2016, 05:21:49 AM
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for five days. Is this normal?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Blackshadow007 on December 13, 2016, 05:23:14 AM
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for six days. Is this normal?

No absolutely not .. i did used their support 2 time as they blocked withdrawal for 3 days due to my deposit was via Moneypolo and that considered as High risk . But they did reply my inquiry within 48 hours every time .. never faced such long wait though .


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: btc-e.com on December 13, 2016, 06:01:44 AM
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for five days. Is this normal?

Hello

Write the ticket number?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: ThePurplePlanet on December 13, 2016, 06:45:38 AM
I am trying to contact the btc-e support but since the ticket turned to private, the support stopped responding. How can I get help?

They are bit slow in response. I guess they do reply once in every 48 hours . And the only way is wait sadly .

I have been waiting for five days. Is this normal?

Hello

Write the ticket number?

Here is the ticket id: WUG-928-93529


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Relictus on December 31, 2016, 01:05:32 AM
Hey Btc-e, when will you add USD Tether as a deposit option? Thanks,


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: R2Pleasent on January 11, 2017, 11:00:46 PM
I am having some big issues with BTC-e.  I sent a USD wire transfer on Dec 29th, 2017.  Normally, my wires to BTC-e are credited in a couple of business days.  A wire I sent on Dec 30th to Bitstamp arrived 1 business day later.

BTC-e has been unhelpful on support.  I have provided them with the full information of the transfer, they simply say it has not arrived yet.  But that does not make sense.  An international wire does not take 10 business days to arrive.

I have now also deposited 2 BTC to my account, and it hasn't appeared after 6 confirmations.  What is going on with BTC-e?  Where is my money?

EDIT: To clarify, my account is fully verified, and I have successfully deposited / withdrawn in the past via wire and BTC.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: BitSat on January 12, 2017, 11:16:54 PM
I am having some big issues with BTC-e.  I sent a USD wire transfer on Dec 29th, 2017.  Normally, my wires to BTC-e are credited in a couple of business days.  A wire I sent on Dec 30th to Bitstamp arrived 1 business day later.

BTC-e has been unhelpful on support.  I have provided them with the full information of the transfer, they simply say it has not arrived yet.  But that does not make sense.  An international wire does not take 10 business days to arrive.

I have now also deposited 2 BTC to my account, and it hasn't appeared after 6 confirmations.  What is going on with BTC-e?  Where is my money?

EDIT: To clarify, my account is fully verified, and I have successfully deposited / withdrawn in the past via wire and BTC.
In last few days they have problem in site but still you need to contact support on site page with all details as they are doing very good hope they will check this all and give you more details about this


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Obi Juan on February 03, 2017, 02:51:08 PM
Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.



Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: Wins_Vega on February 06, 2017, 08:42:05 PM
I can't open a support ticket.

Keep getting an error message 'One of the required fields is empty'

How to contact the support?

-----------

UP: ok. seems that you have to specify just the username not email in the field "account username:" when creating a support ticket.
since the field was not highlighted it is really hard to tell which field contains error.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: aldin23 on February 08, 2017, 11:59:27 PM
Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.




I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: BitHodler on February 09, 2017, 12:35:57 AM
Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.




I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you
There is unfortunately no other way of getting in contact with BTC-E. You have already done everything that needed to be done. Very weird that they haven't replied even once.

Since you are trying to log in for that many months I assume you have coins/funds sitting in your BTC-E account?

In case you don't have any coins/funds, then you can just create a new account with a different email as that will save you plenty of time and hassle.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: aldin23 on February 09, 2017, 10:21:38 PM

[/quote]
There is unfortunately no other way of getting in contact with BTC-E. You have already done everything that needed to be done. Very weird that they haven't replied even once.

Since you are trying to log in for that many months I assume you have coins/funds sitting in your BTC-E account?

In case you don't have any coins/funds, then you can just create a new account with a different email as that will save you plenty of time and hassle.
[/quote]

I have coins in my account not much but I don't want to lose them. Still have not had one reply from them.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: specturul on February 10, 2017, 11:57:09 AM
Do you plan to add new coins? Probably would not hurt to add margin trading?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: aldin23 on February 10, 2017, 12:17:51 PM
I can't do any of that without logging into my account. That's the only problem for now.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: massimies on February 27, 2017, 05:29:22 PM
Account locked and support is hiding his ugly mug between his legs. I would laugh if my account weren't in USD.


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: mindrust on February 27, 2017, 05:39:09 PM
Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.




I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you

I am also forced to change my password today but luckily unlike you i got my email instantly. Are you sure that you are checking the right email? or Junk Folder? I don't want to keep any money in this exchange (or any of them as long as i don't have to) because of the recent accusations but i am trapped in FIAT sadly.

Another thing is that your account may got hacked somehow so the hacker may changed your email address, so you may not get your email ever... Do you use 2FA?


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: aldin23 on February 27, 2017, 11:30:16 PM
Yea unfortunately I was not using 2FA. So I was thinking the same thing, that i probably got hacked. But I still don't understand why BTC-e will not reply to my 100 support tickets I have wrote to hem in the past 6 months. I have also provided them with alternate emails that they have not replied to. I wish they would just reply and let me know what is going on, but doesn't look like that will happend. I have given up for now, have not sent a ticket in a while. Thanks for the reply


Title: Re: BTC-E.com exchange - BTC/NMC/LTC/NVC/TRC/PPC/FTC/XPM - USD\EUR\RUR (fee - 0.2%)
Post by: aldin23 on March 09, 2017, 04:08:22 AM
Can anyone help me with an issue i'm having with BTC-E?

For months i've been trying to log into my account, and have been unable to.  It says my password has expired and will not let

me

in.  It tells me it's going to send me a link in email to reset it, but it never does.

I've tried opening tickets with BTC-E and never get a response, i've even send them alternative email addresses they can send

to,

in case something is blocking them from sending to my primary email address.

I'm really at my end with this, and not sure where to turn.  If anyone from BTC-E reads this, please contact me.

If there is anyone out there who can give me some information on how to contact someone at BTC-E, i would really appreciated it.




I am having the same issue. I have been trying to log into my BTC-e account for 5 months now and it tells me that my password has expired and that an email will be sent to reset it. Well I have never received an email and I have tried over a hundred times and always get same message but no email. I have opened up about 20 tickets with BTC-e support but have not gotten a reply (last one was MNN-225-52674). I have contacted them via PM on this site and have not received a reply either. If anybody has any other ideas on how to contact them or fixing this issue please reply. Thank you

I am also forced to change my password today but luckily unlike you i got my email instantly. Are you sure that you are checking the right email? or Junk Folder? I don't want to keep any money in this exchange (or any of them as long as i don't have to) because of the recent accusations but i am trapped in FIAT sadly.

Another thing is that your account may got hacked somehow so the hacker may changed your email address, so you may not get your email ever... Do you use 2FA?

Update

I finally was able to log in to btc-e. What worked for me is creating a login on they'd btc-e support page. Using my new email as the username and when I request support select change your email. I translated my message on google translate and was very polite. They replied next day. The problem with my old email was that @att.net servers blocked incoming mail from Btc-e. Many email providers do this. Hope this helps