Bitcoin Forum

Hello!

This is me Swofty a Cloudbet user. Who is still waiting for my withdrawal! Now they have blocked me because I bet on Superbowl! While they are investigating. And my bet won also by the way. So they just said its cancelled and refunded. Easily Smiley so yes they blocked my account with no notice. And the reason when i asked why im blocked is that I bet on Superbowl.I had been nice and patient to them. But now this get really makes me worry and stress. 330 BTC is alot of money. That is for myself and for my family savings.

To tell you the truth. I withdrawed on January 2, 2019 they asked me a documents. Which I gave right away. I gave them my drivers license ID. I gave them my tax document, and I even took a photo of myself holding a paper saying Cloudbet, my username Swofty and the date. I even gave them our marriage certificate, gave them water bill which is name of my wife and an ID of my wife. And then we both took a picture also holding our IDs together.I just want to get my rightful winnings. I deposited a total of 129 BTC in their website. And I never cheat or I never did something wrong. I just want to take my winnings and be happy.

But now this makes me sick and I just dont know what to do. Since they are responding a robot like respond or an repeating answer everytime.I had been patient enough. Cloudbet guys knows that. And I just really want to take my winnings. Because I gave every documents I could give. And I had been a nice customer. Please. Just please give me my rightful winnings. Thank you!

Albert

https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment

https://steemit.com/cloudbet/@johnycomelately/cloudbet-com-anonymous-cryptocurrency-sportsbook-and-amp-casino-accused-of-free-rolling-players

I really do not know the real story. It's hard for me to pick a side at the moment. But reading after the links it's assumable the OP really deposited the large amount of money and the case is very serious. I did not have any idea that people risk 129BTC in a betting site.This means gambling industry is really making big money and probably losing as well.

Let's assume you made 330BTC from your initial 129BTC then it's a lot of money for cloudbet too to return.

I am not justifying them but for a company when they are about to send this kind of big money, they need to ensure that they are not making any mistake. I hope this is what cloudbet is doing and if that is right then you will get your money. I really hope - this is the situation.

On the other side of the coin, if cloudbet starts becoming greedy and don't want to give your money and creating silly issues/excuses then you are in trouble. I am not sure if they are legally bound to give the money back to you. These betting sites/casinos have a lot of terms which they use to get away from a situation.

I will follow this topic to see where it ends. In the mean time I will wish you good luck.

---

Update: Just read this article (https://steemit.com/cloudbet/@johnycomelately/cloudbet-com-anonymous-cryptocurrency-sportsbook-and-amp-casino-accused-of-free-rolling-players) in steemit. This is not looking good. They already have several accusations against them. Mistake can happen once or twice but not again and again.

Case of the player deposited 5 BTC


The player after winning 3 BTC (over $20,000 value at the time)

A user after winning 4.5 BTC

I am having this feeling that cloudbet is creating another situation to keep your money. At this stage I am not sure however I guess you need to take legal action against them if that is possible so that the company can be seized by the authority. This can not guarantee your money back though. Again good luck.

FTFY. Whether they are rightful or not nobody in this forum can know based off of this thread alone.

That could be the case... if Cloudbet wasn’t already being accused by a member of stealing his 38BTC.

https://bitcointalk.org/index.php?topic=5105084.0

Did you read the evidence? You really are a piece of shit.

There was no evidence presented here mate, just words, calm your tits scammer.

I read the 2nd link provided by the OP and found several cases of not paying big amounts. Every time they are creating excuses to pay the big amounts. Some times KYC, sometimes multiple accounts etc.

Calm down mate. For sure you do not know who is right and who is wrong. Don't justify people and label them as scammer. This could be a real story and in that case we have no idea how is this guy feeling. Stop being rude to strangers.
I was wrong about Astargath (https://bitcointalk.org/index.php?topic=5106313.msg49593399#msg49593399)

If a casino is really complicant, asking for KYC for insane amounts is nothing unusual. Many see this as a crypto laundering machine, and once they are unable to withdraw without KYC then they complain that the casino is a scam. ::)

Yes they can. I read somewhere that they do not require KYC. In that case, they can not ask for it. If they have intentions to trick then they can do it easily. Who will verify that they are not telling the lies.

There are cases like this:

OP could have the valid KYC
= couldbet verify it using whichever tools they have and know that it's valid but they hide the truth

How are you going to justify this?

I would say this:
Can OP provide the tx of the deposit?
If he can then sure he deposited the money. And in that case cloudbet can just send the BTC back to that address. No verification no KYC needed.

Of course they can. e.g. Binance doesn't require KYC either (up to 2 BTC in their case), but try withdrawing 100 BTC day 1 and see whether that is possible.

Third party verifies KYC -> Cloudbet ruined.

Now if you were reading before posting garbage you would have known that I called Bazinga a scammer, a guy who has 100 negative ratings, now go away.

Your mother is the scammer. Read the links the OP posted and show me how this is right?

Oh sorry mate. My bad. I take my words off. Please excuse me.

Any business can request you to verify yourself when money is involved with or without KYC in their terms. Is it something I agree? No, I despise KYC and AML but it is just the way that things are now.

I'm going to wait for Cloudbet to respond publicly here (hopefully) and then re-evaluate. Obviously if they ignore their accusation for a longer amount of time, then I'll tag them.

---

I've just noticed that they've received several tags already: https://bitcointalk.org/index.php?action=profile;u=154563

Here are the facts, ignore the shit scammers are posting on here:
They accepted a deposit for 150 btc without KYC - I am guessing they still have it. The OP has to confirm this.
They asked for kyc and the OP sent them everything they requested for and more. What else can he do? Short of appearing in person?
He placed another bet from his balance on the super bowl and won again. What did cloudbet do? They canceled his winnings, AGAIN!
Why? For placing new bets. Never mind that they never asked him not to, while they're "investigating".
Cloudbet has been "investigating" for over a month now.
The account is closed with the funds frozen.

I am not surprised scammers on DT are supporting the casinos, Cloudbet and Fortunejack. They are paid to shill for them.

Heads up.
We are victime of centralized system. I am glad that blochchain is evolving.

Do we watch people keep losing their money? I understand that they are adult but think about this professionally represented, legally binded casinos stealing others money. How do we stop it?  

---

update:
Please don't bring the DT issue in this topic. Some guy has lost a lot of BTC mate. It's not about the forum, it's not about the DT support etc etc. Find a solution for the guy so that he gets the money back.

I did not mean to. But I cannot help it when the so called DT(trusted member) is spouting incessant rubbish on something they clearly know nothing about. And we all know that naive users on here are usually swayed by such opinions as they are from DT.

Just noticed a topic in the gambling Discussion board (https://bitcointalk.org/index.php?board=228.0) created by hilariousandco. The topic name used to be Bitcointalk's English Premier League Football Pool |£25 to join Pot @ £375 after looking at the 2nd post (https://bitcointalk.org/index.php?topic=4479837.msg40483683#msg40483683) of the topic but now it says, Cloudbet's English Premier League Football Pool Discussion Thread (https://bitcointalk.org/index.php?topic=4479837.msg40237132#msg40237132). Is there any affiliation/endorsement with Cloudbet on that topic?

Archived: https://web.archive.org/web/20190205111219/https://bitcointalk.org/index.php?topic=4479837.0

In my opinion the actions from Cloudbet has doubt. Until they have anything to tell here we should be avoiding any kind of affiliation/endorsement for Cloudbet.

---

Update:
So far this is the information I was able to grab but no confirmation yet.

Update:
Another topic titling Cloudbet: https://web.archive.org/web/20190205111156/https://bitcointalk.org/index.php?topic=4863740.0

I can not find any response yet on the topic.

This is the only thing OP needs to provide.

I really hope that OP sent the fund from a Legacy address so that he can sign a message too from the sent address if asked.

@game-protect: On the process, I would ask you to keep everything documented so that the community get a transparent scenario.   

Why your trust score saying different things... ?

Because many of those who provided the trust rankings are casino owners who don't like GP because he is truly bringing justice to those who were scammed by online casinos such as Cloudbet.

OP, please consider using GP for this, you need to use legal channels here, there isn't any other resort for such amounts and the sooner you do it the faster you would be able to get compensated.

GP is genuine and I would not look at the trust record, GP did get me my losses when I had no other resort. If you don't need to pay a dime to get the process started I think you shouldn't hesitate. It is a huge amount of money and without legal channels I doubt you would get it back. Please listen to someone with years of experience in online marketing, we promoted so many sites in the past and discovered how shady so many could be with truly remarkable stories.

Lastly,
Please by all means if you get your money back - do a favor and invest it in real estate, please, depositing 129 BTC into a shady site - wow .. you left me completely speechless.

This is my deposit:

https://imgur.com/a/uq8IkzH

This is my withdrawal:

https://imgur.com/a/C54o9eC


330 btc was rejected. 20 btc still pending.

And by the way, they blocked me. So i dont have access anymore. As you can see i got 310 btc balance. Then 20 btc being pending.

Nothing but the truth. I just want to withdraw. And be happy

Quoted for reference.
The reality is - there are people here who will say that this screenshots can be altered which is true. You need to give us solid information.

This screenshots in one sense is going to work to verify the timing of the deposits (I understand the time zone differences but still it will work)

Now can you bring the tx ID for these transactions? All of them if possible. You need to check your wallet whichever it is and need to get the transaction IDs.
Also if you can sign messages from the sent addresses then there will be no doubt in anyone's head that you are standing in a right ground.

What are those multiple bonus of 4.3898BTC in the second screenshot?

Stop lying retard, there is not a single casino owner who left deposit to this fraudster.


Swofty, do not share private information here in public, especially requested by randoms.
If trusted member or anyone who can actually help with the case request it, you can provide it but not to randoms especially public.

No one is asking for private information. Posting tx ID, signing a message using a bitcoin address is not private.
Blockchain is an open ledger which is public to everyone  :)

To prove what? To who? Why and how that will help the case?
To prove that he is the one who deposit those coins?
That kind of stuff should be done only by request from the casino only if they needed.
Requested by randoms and the time wasting for providing it which will not affect anything is annoying time wasting.

Ok now you are changing your direction. Before you said not to post private information now you have no problem with that when you learnt that the information are not private. What are you trying to achieve from here?

When OP puts this information then it creates a log in the world wide web. If anyone wants to investigate then it will help them to do their own research. This will also help other in the forum to avoid recommending/endorsing/advertising/using Cloudbet. This way the innocent people can be saved.

What is wrong with you? Stop trolling instead help the OP to figure out the way to recover his lose if he really lost his coins.

Swofty: Please consider.

If you are right then this people needs to stop so that they can not scam the next person like you. Also these information may help you to get the legal help if you want to.

Isn’t the casino “bad”?

By providing evidence that he got scammed, people can tag Cloudbet and let others know that they may be scamming people. That would taint their reputation or maybe even make them come here answer OP.

If providing all this information for us, “a bunch of randoms”, is such a waste of time, then why the heck did OP even create this thread in the first place? Go eeal with the casino or with the police.

Now you can stop trolling, k?

Cloudbet is already tagged, people already know.
The requested things by the randoms could not provide any help to the OP.
Yes providing that kind of information to randoms like us is waste of time.
The op created this thread to get Cloudbet attention not to random people who can't help.

This is interesting. How many scam accusation we need before stopping advertising for Cloudbet in this forum.

Can anyone help me to find the status of the following scam accusations against Cloudbet?

CLOUDBET IS SCAM! They are not paying for winning bets! (https://bitcointalk.org/index.php?topic=5105084.0) - status?
Cloudbet SCAM (https://bitcointalk.org/index.php?topic=5103376.0)
Cloudbet - SCAM - 30BTC being stolen (https://bitcointalk.org/index.php?topic=5074681.0)
Cloudbet Void french ligue 1 winning bet without reason. (https://bitcointalk.org/index.php?topic=5068083.0)
Cloudbet scammers? Many Users don't get their Money. (https://bitcointalk.org/index.php?topic=4898772.0)
CLOUDBET - stay away from these scammers (https://bitcointalk.org/index.php?topic=4807822.0)
Cloudbet SCAM? Refusing to payout (https://bitcointalk.org/index.php?topic=4088023.0)
Cloudbet SCAM? (https://bitcointalk.org/index.php?topic=3469100.0)
cloudbet accepted deposit, but no withdrawal (https://bitcointalk.org/index.php?topic=3256084.0)
CLOUDBET JUST BANNED ME AND WONT ALLOW ME TO WITHDRAW (https://bitcointalk.org/index.php?topic=2979923.0)
(SCAM?) BEWARE WITH CLOUDBET (https://bitcointalk.org/index.php?topic=2902574.0)
CLOUDBET SCAM? (https://bitcointalk.org/index.php?topic=2702669.0)
Cloudbet does not payout money (https://bitcointalk.org/index.php?topic=2571860.0)
Cloudbet is knowingly and willfully stealing my bitcoin (https://bitcointalk.org/index.php?topic=2398658.0) - Solved Iguess
cloudbet is a scam website (https://bitcointalk.org/index.php?topic=1880426.0)
Dont Deal With Cloudbet.com - SCAM (https://bitcointalk.org/index.php?topic=1865653.0)
CLOUDBET SCAM (https://bitcointalk.org/index.php?topic=1862880.0)
Cloudbet Refusing Withdrawal (https://bitcointalk.org/index.php?topic=1836370.0)
cloudbet is a scam website (https://bitcointalk.org/index.php?topic=1828332.0)
Why is CloudBet not negative repped? (https://bitcointalk.org/index.php?topic=1801016.0)
calling the attention of CLOUDBET (https://bitcointalk.org/index.php?topic=1794631.0)
Is cloudbet.com scam ?? [ solved ] (https://bitcointalk.org/index.php?topic=1755403.0) - Solved
Cloudbet.com don't pay out winning (https://bitcointalk.org/index.php?topic=1736901.0)
Cloudbet not sending my withdrawal...not answering emails (https://bitcointalk.org/index.php?topic=1687157.0)
Stay Away from Cloudbet ( Fraud Sportsbook ) (https://bitcointalk.org/index.php?topic=1686721.0)
Cloudbet (https://bitcointalk.org/index.php?topic=1651314.0) Not sure about OPs intention
Cloudbet.com - SCAM! (https://bitcointalk.org/index.php?topic=1640675.0)
Don't use cloudbet.com because they haven't pay yet over 24 hr my withdraw (https://bitcointalk.org/index.php?topic=1497105.0)
SCAM cloudbet WARNING (https://bitcointalk.org/index.php?topic=1470919.0)
cloudbet SCAM WARNING (https://bitcointalk.org/index.php?topic=1440736.0)
Cloudbet.com (https://bitcointalk.org/index.php?topic=1346952.0)
CLOUDBET.COM IS A SCAM!! STOLE MY 25 BTC FOR NO REASON, RIP OFF BE CAREFUL!!! (https://bitcointalk.org/index.php?topic=991041.0)
CLOUDBET is a scam!!! (https://bitcointalk.org/index.php?topic=846266.0)
Cloudbet Scam - This Could happen to ANY cloudbet player (https://bitcointalk.org/index.php?topic=819311.0)
Cloudbet scam.. (https://bitcointalk.org/index.php?topic=618715.0)

Just one question for you, knucklehead - Why are you continually getting involved in these disputes that have zero to do with you??? Are you just trolling? ::)


Again, why are you here?

owlcatz, the question is, why known scammer are here? why you are in place where you have nothing to scam?
your days as "someone" and "dt" member will be so low that no one would remember them.
we all know who the big scammers in this forum is.
and i can be anywhere i like, your censorship now only can suck my cock :)

Nice try, sweetheart, but have a great life!  :-*

Better than yours for sure :)
Let's see who will laugh last.

Would you please stop spamming this thread with nonsense without reading topic of this thread where it is clearly mentioned that cloudbet responded several times to player https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment which means issue is real.
I don't see anyone else complaining about their Cloudbet account hacked or anything else to bring security issues here, do you? And player complained on January 18., while they are delaying this since January 02.

I posted on AskGamblers again, hoping they will just agree to me and we will move on from this. Its a win situation from them and I just want to get paid. Thank you. Hoping they will reply with an OK

I am following your case for some time because of some reasons that I don't want to disclose, what I can say is that they are intentionally delaying the replying on your issue

;check their cold and hot wallets

And now they want me to pay 1% of the 330 BTC which is 3.3 BTC. Now if I cant pay it in the next 3 hours. Read what they said. This is just so unfair.

https://imgur.com/a/cT3r9Mn

https://imgur.com/a/wESvrLo

And someone sent me that he is the "owner" of cloudbet

https://imgur.com/a/pskmiUq

https://imgur.com/a/JjKmz1q


This is just making me frustrated. This is not the way you act and treat your customer. Someone help me please!

Who contacted who first and where? To whom you shared email/telegram? How this contact happened? Help with time stamps.

Don't pay anyone anything.

Hello dear Bitcointalk community.
This is Ronnie from the main support department of cloudbet.
I would like to inform that Swofty (Albert Castillo) were contacted about his issue.
As every single platform/exchange/casino we have deposit and withdraw fees.
Albert transaction was large and we always handle that kind of withdraw request maunally for security reasons.
Our fees is one of the most lower in the market, and they are 1% for withdraw.
Albert were informed in order to receive his withdraw, he should proceed payment for the withdraw fees.
Albert were contacted by our CEO for confirmation about his case, because the amount of bitcoins its not small.
I would like to inform the bitcoin community that also Albert violated our Terms of Service also.
He were warned and informed.
Email verification and everything required were also send to the player.
Any future false arguments and free text stories based on no proof against our name, will continue to break our Terms of Service.
Albert were not the only person claiming ownership of this account, but also friend of him trying to manipulate and lie our team.
Albert tried to cheat, lie and manipulate, and if he like to receive any future help from us, he should also let the community that information.
He and his friend both claimed ownership of the account which also violating our Terms of Service.
Our terms are not negotiable, our fees also.
We are looking forward to fix Albert issue about the withdraw request, but if he continue trying to manipulate, lie and cheat, we will not tolerate it.
Albert, you can contact us any time for solution about your problem.
You were never ignored by our team and never will be.
But i would like to inform that you are one step away from being IP banned and ignored for future support requests if you continue to lie, manipulate and try to cheat our team with friends.

Thanks,

Ronnie @ Cloudbet

If you don't mind posting this from account Cloudbet (https://bitcointalk.org/index.php?action=profile;u=154563), which didn't, as I can see, change password:

https://i.imgur.com/FH3tD7j.png

@OP please share this information:

Use your main account :) thanks. Many fakes

???

Yeah. Im sure they will reply on AskGamblers.

Yes i wont pay anything to anyone, they are threating me just as you see on emails. And until now they are messaging me on telegram.

Most likely it's not Cloudbet but rather someone trying to phish you.

Swofty,

AskGamblers won't get your money back.
Like you I had an issue with a website for a much smaller amount, and without GP I would have never get compensated.

Cloudbet are not helping you, and they could "investigate" your account or bets for years!

In fact, by doing so they could close down in a few months or years, or close the site and open a new one, and leave you unpaid. The longer you wait then the higher is your risk of not getting paid.

I have no interest in lying to you, what interest do I have in doing so? I can tell you that I have no sympathy for unscrupulous businesses and I hate so much seeing what they do to you.

By all means I don't see any other way to get your money without legal aid, and I did try contacting local lawyers in Curacao a few years ago, they all wanted a chunk paid in advance and some didn't even bother responding and most told me they cannot help me and that it's a waste of time (contact me in private if you want to see proofs of that). My claim was for a much smaller amount around 2-3 BTC.

The only one who was courteous and helped me get my money back was GP. GP can get this resolved for you because it will hit Cloudbet where it really should.

Cloudbet had POSITIVE trust in this forum and look where it led you. Ignore the negative ranking and just hear what plan GP has for you. If you do it on a no-win-no-fee basis what do you have to lose?

The least you can do is just giving it a try. You gave AskGamblers a try and it was proven futile, why don't you try a real and a genuine legal channel this time? What do you have to lose? The bare minimum you can do is speaking to that lawyer and see what he thinks about it, and if GP mentioned in this thread all this consultation is free of charge, then why not try it and hear a professional opinion about your case instead of using forums and AskGamblers that seem to be not helping you move forward with this?

If you can forward the email to me, I can tell you if it is a spoof email or a real one.

I am waiting for them to respond on AskGamblers. Or in my email. But for now they are not responding.

Its been a month and 4 days to be exact while i wait for my rightful winnings to be withdrawed.

By the way they answered to Ginalli on AskGamblers but not to me. If Ginalli is here i hope your case will be solve. And hopefully mine too.

I hope Cloudbet will reply here too. The REAL Cloudbet

If you simply wait you won't get your 330 BTC.
They will continue to provide you the very same answer that they "investigate" the account.

I've heard of William Hill doing "investigation" for over 2 years.

I do agree you shouldn't pass your info to others here because so many are trying to cheat or scam you claiming they are the real CloudBet but nonetheless, CloudBet won't hand over 330 BTC out of their good will gesture. They are aware of your posts but don't seem to be too concerned with them.

I would advise you just talk to Game Protect's lawyer, dont share any info yet if you are not feeling safe but just talk to GP and get this resolved. You have to use legal channels here, 330 BTC is not an amount that CloudBet would simply pass along to you. You have to use a lawyer in cases like this and you need a Curacao based lawyer for that.

Curacao is not a 100% clean of corruption, it's a small island and that's why many websites establish themselves there.

If you disagree with all this, then at least explain why, what's not reasonable in talking generically without providing personal info to a lawyer who knows the situation and has the tools and knowledge to get your money out of this?

You are welcome to test me on this, and wait another month that and see this won't get resolved without the use of a legal channel.

I've been in your position just with a smaller amount and even with a smaller amount - these casinos won't give it up so quickly unless you hit them properly I.e. legally.

I tried to get a local lawyer in Curacao and I said based on my experience no one would start looking at this case without getting paid first. If the OP wants to pay a local lawyer then go for it, but GP is offering a no win no fee which in my opinion is better. The choice is the OP's choice.

At least we all agree or almost reaching consensus that a legal option is the only option here, I hope.

AGD, I understand you have good intentions but so do I and I had a good experience with GP and I'm so upset so many people left negative feedback against GP without even trying the service! Such a huge wave against him for what? I like things to be unbiased and fair and it seems like the community here is attacking 1 person with such a huge wave of negative trust that is completely baseless, no one here has a true experience with GP, so why leave a negative feedback??

It's a shame the forum is like politicians where the bad ones (CloudBet) are getting positive feedback and the good ones (GP) are getting an opposite treatment.

World economy is based on trust, the OP has to trust someone to resolve the case for him. What people are doing to GP is beyond disgusting and unfair, and I'd like to see the OP getting his money back and not getting scammed even further.

OP, choose a lawyer yourself or research this yourself, what 100% I can tell you is that you need a legal advice here, and GP is very knowledgeable of cases like this but choose whoever you can trust if trust is an issue, but please just listen to me that you do need a legal advice. That's 100% a sure thing.

I am sure the OP has lawyers and can afford legal advice. His local lawyers should be able to get him in touch with the right people in Curacao or wherever. Gameprotect or whatever they're called is not the answer. They're opportunist, avoid them at all cost and those desperately advocating for their service.


This is an obvious scam attempt. Don't deal with anybody on this forum. 99% of them cannot do anything for you. Most of them are career posters, paid to post and mostly scammers, with the same people or group owning and controlling hundreds of accounts.


Fake Ronnie, poor scam attempt.


@Swofty whatever you do, don't do this.


I think they will pay you. It cant be easy, but hang in there for a while. I suspect they're just not liquid enough at the moment, and this might explain why they are stalling. 330.58 + 20 btc is a lot of money, even for Cloudbet. Keep applying pressure, spread the word about this issue, they won't like it unless they're planning to exit scam. Consider getting a lawyer, a REAL one. Also maybe, you should consider working on a deal where they pay you in installments.

I had been patient enough. Its been a month and 4 days to be exact. And yes I will take 150 btc only and they cant take what is left. And we will just move on from there. I gave them a very nice fair deal. I hope they will just say OK and just end this issue. Im getting stressed from this. I won that coins on there website rightfully and I just want to get the winnings. I provided all the documents.

This is a really bad advice.
"Hang in there"?
You really think the issue is liquidity?

He won't get paid unless he resorts to sort it out legally, the sooner the better.

I suggested he can use Game Protect, but some other members here think any lawyer or solicitor would be happy to offer him something better than what Game Protect offered.

Whatever the OP chooses, he should not mention he settles for only 150 BTC and he cannot rely on forum posts to "persuade" cloudbet to pay. He must reach out to a lawyer and get this done legally, there isn't any other way to resolve this.

Another retard offering someone to use red tagged user for Blackmail/Racketeering? :D:D:D
Are you alt of this idiot or part of his scamming group ?
Pathetic retards...

Unlike you I have an actual experience with Game Protect and you've never tried using its services, so how can you call something a SCAM if you haven't tried it yourself?

This big wave of users attacking Game Protect without any practical experience and without trying the service in the first place, whilst CloudBet getting POSITIVE feedback and now scamming for real someone for 330 BTC - all this exemplifies how this world is so corrupted.

It might be bad advice, but it’s better than asking him to use Gameprotect.

You keep saying Gameprotect helped you, however, if you’re not forthcoming with any information to prove it, it didn’t happen. This is not an attack on your person, but if you aren’t ready to disclose the casino he helped you with, kindly keep your advice to yourself.

With all the scammers running amok here, written words aren’t good enough, both yours and others. Otherwise, he might as well listen to the scammers too, and send them the coins they asked for?



Personally, I’d rather he collects the full amount, but it is his prerogative. Maybe for him it isn’t a big deal or he is simply stressed out.
You've no idea how this is affecting him and not everything is about money.


Whatever happens, If cloudbet does not pay the full amount, it should be made known here and elsewhere that they are scammers and should never be trusted. And I’ll do my bit to push this narrative. Cloudbet and FortuneJack.

Bitcointalk is internationally well known for letting criminal casinos promote their service and find victims!

So if liars and nonsense posters tarnished as "trusted members" give fake negative feedback to the only existing online gambling consumer protection service in the world and that was able to enforce claims through legal activity, then this clearly confirms that GP is on the right road! :D

Why all the lies, attacks and fake negative feedbacks while GP is since 3 years on the market and never scammed anyone or breached the trust of anyone, if our service is not working and is not dangerous for all the criminal casinos promoting their service here on bitcointalk?

I would like to enforce Swofty's claim because it is huge and he anyway will not see it without GP. But in general, we are flooded with help requests and if the brain of a player does not work properly and is misleaded by the lies and nonsense posted by paid shills and gets brain washed to not enforce his claim and wants to donate it to the criminal casino, then it is also fine for me. :)

A little pitty in case of Swofty because it is a huge amount, but fine for me in general.


More important, where is his Scam Accusation (https://bitcointalk.org/index.php?board=83.0) with proof?

 

Wind your neck in Gameprotect, real references with proof will help your business and insulting victims will get you nowhere. Claiming things like this is false, you're not some kind of savior:


This should give the OP here some hope. Hang in there, regardless of what cloudbet is saying, I still maintain this is a liquidity issue.

Feel sorry for OP who lost a 129BTC by depositing on cloudbet which got his account locked. But beside that I just do not understand how a person can make such a high deposit on a bookie that already had multiple issues. My personal opinion is that not a single crypto exclusive bookmaker, casino,... can be fully trusted.

Myself I also love to gamble with BTC but I rather stick to entirely legalised bookies. there are multiple ways to use your BTC to gamble on fully regulated and well reputable fiat bookies. Me personally I am using asianconnect. This is not a bookmaker but a broker. You can open an account with them and through them you receive accounts with good bookies like pinnacle. They accept BTC deposits and they credit your account with fiat. And when you withdraw you can ask for a BTC withdrawal as well. I already deposited about 100k USD worth in BTC through asianconnect and never had a single issue.

I don't think bargaining with them is a good idea for you, they might even use it against you saying that you really didn't win that amount. That 330 BTC shouldn't be negotiable, you won it and you deserve it, you even complied to there KYC request so it is on their end now.

Also I see that you know Ginali and his case as well, he posted an update (https://bitcointalk.org/index.php?topic=5105084.msg49615310#msg49615310) on his scam accusation thread and by the looks of it they have made progress on his withdrawal request but he have not logged back in to his account so nothing yet is official. Also please edit your OP and provide the evidence there so no new readers will scroll to see them as it is really scattered.

You should have luck with them now, they should address this good luck man.

I bargain because I just want something to get. I really need my coins for my family. This solved the Ginalli case but not mine they even dont respond to mine on AskGamblers. I really need your help guys, please help me. This is a big money for me and this is for my family future.

Stop asking for help from all these scammers. They are just trying to scam you. Hire a lawyer who knows about this shit, not game-protect ???  Good luck.

If you want to get something, submit your claim to Game Protect, we are specialised in enforcing online casino claims. Our law firm is willing to handle your case on a contingency fee basis and you do not have to pay anything in advance.

Alternatively, you can of course continue discussing with incompetent liars and nonsense shit posters and get nothing. It is not the first time that these brain washers successfully misleaded victims to not enforce its valid claims!

I also recommend to read this article Askgamblers complaints service (https://game-protect.com/askgamblers/)

Why is Cloudbet not responding on my thread here and on AskGamblers? Ronnie come on please. Its been a month and 5 days to be exact. I sent emails no one is answering me. And on AskGamblers I was the one who complaint first then you solve the other guy Ginalli first to me? My patience is too long Ronnie and I waited too long already. Please just let me withdraw and be happy. And lets just move on after this. I really need my coins for my family future. Thank you

Albert

Hi Swofty,

Apologies for getting to the thread late, I've been at a conference this week.

I have already responded to your complaint on Ask Gamblers, and to the DMs from one of the Twitter profiles that initially claimed ownership of the account.

Unfortunately I haven't received any updates on the investigation, but I will post here and on AG as soon as I receive any additional information.

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Please note, the 'CloudbetRonnie' account above is not affiliated with Cloudbet, and the imgur links posted that show conversations between 'support' and 'VIP Team Cloudbet' are either faked, or a scam attempt directed at OP from fake accounts. Please be very careful and do not respond to these messages with ANY private information.

Thanks,

Ronnie @ Cloudbet

Hello Ronnie, thanks for responding. You know already that was my friend just helping me for my english purposes. I already told you too Ronnie on AskGamblers that I am the only owner of my account. I can be the only one who can access into it.

I understand that its the large amount. But I rightfully won that too. Its just unfair that I have given all the documents and you know that I am the only owner of that and everything. Still this is so long investigation.

I just hope it will be resolve soonest Ronnie, and I know you can do something about it. Please do something about it for me for the case Ronnie. And lets just move on and be happy. Please. Appreciate it.

If anything please update me on AskGamblers or here in my thread. Let it be soonest. Because its been so long already and its unfair that the other ones was solved and mine is not solved. Please do something about it Ronnie. Please this is for my family future. Thank you so much

Can we ask what exactly you're investigating and how long the investigation will last for? You can not continually use the investigation as an excuse not to resolve this the issue now. What are these concerns you keep alluding to?

Bazinga442 - There have been several people from different territories contacting us via different channels to claim ownership of the account, with varying degrees of evidence provided. That's about as detailed as I can be without disclosing private information about the account in question unfortunately.

I'll post an update ASAP.

Thanks,

Ronnie @ Cloudbet

Dont keep repeating this ownership thing investigation because you know that I am the only owner. Thank you. And please give me my rightful winnings. Its been so long already.

This is on AskGamblers. This is what I said:

I am the only owner of my account. There is no one that could withdrawal my account. Because if I withdrawal, there is an Two Step Code needed that only me know. And when I withdrawal there is an email verification sent to my email.

I cant understand what you are saying about conflicting ownership. Because like I said, I have given all my informations already to you. And it has been a month since I am waiting for this issue to be resolve. I hope you understand me. I need the coin for my family. And I won every bit of coins in your website fairly. I just need to get my rightful winnings and have fun playing again in your website. Thank you

Albert

I'm sorry that my friend is causing this confusion. He wasn't trying to take ownership but I had him talk so I didn't misunderstand English. He was telling me what was being said.

So he was just trying to help and since you mention him as a problem I have told him no more I will take my. Chances with English.

Albert

And you replied on AskGamblers:

Hi Swofty,

Thanks for the additional information. Our teams are still working through the investigation and will be in direct contact with you when a conclusion has been reached.

Thanks,

Ronnie @ Cloudbet

So yeah im sure you know already. Please stop repeating it. Because you know already and you replied on it. It was on AskGamblers if you forgot.


Just solve my case/issue and we will move on. And be happy. Do something about this Ronnie. Thank you

What about a signed message? Are you able to sign a message from any of the deposit addresses?

Thank you for responding Ronnie. However, are withdrawals on cloudbet not 2FA enabled, and I am assuming the OP has to confirm any withdrawals/ownership via his registered email address?

Could an impostor possibly circumvent these security measures you've put in place to steal the funds? Are these not enough to prove ownership in addition to all the documents he has sent so far?

Was there any good reason to cancel his superbowl bet and close the account? I am sure you understand why the OP is stressed.

Pay the OP his money, this does not reflect well on you at all. If there are liquidity issues, you can resolve/negotiate this with him privately, instead of dragging out what many consider a bogus investigation further, and making him feel like he's done something wrong.

I give you a simple solutions. Let me know the risk of accepting it:

OP deposited several times.

1. If the sending address is same every-time then just send back the 330BTC to that address.
 
2. If the sending addresses are not same then ask OP to sign messages with few of these addresses. Randomly pick 4 to 5 address and ask him to sign those addresses.
If even he can sign 2 to 3 addresses that means those addresses are his. Ask OP to which address to send. Send back the 330BTC to that address.

PS: Here is always a chance for you (the cloudbet system) to create a false transaction with one of your address in the back office and claim that this was the deposit address and send the BTC back there for transparency.
To prevent this, we need OP to post the tx IDs here so that we exactly know his addresses. We already have the timing of his deposit history here: https://bitcointalk.org/index.php?topic=5106313.msg49597101#msg49597101

OP: Let us know if you know how to sign a message to prove ownership of a Bitcoin address.  

Archive: http://archive.is/RaBQT

---

update:
New archive: http://archive.is/3XvAt

And what happens if the funds were deposited from an exchange? I am not privy to this information, only the OP can say. Nonetheless, the 2fa and email confirmation is more than enough.

I will wait what will Ronnie/Cloudbet will say. Then ill do it. I will wait for his reply. My documents, the 2FA the email verification I guess is enough. But if they need something more, please tell me and tell me ASAP. Thank you

And if he is willing to sign messages from from the deposit addresses, will this end the ownership investigations nonsense once and for all Ronnie? It is very sad that you're making players that trusted cloudbet.com jump through hoops and grovel to withdraw their funds.

OP can confirm it.

However if the theory of sending back the btc where it came from works then OP just needs to confirm which address he want the 330BTC back. Send that BTC back there.

PS: Anyone who deposit that much money should use their own wallet not an exchange or third-party wallet  which private key is not his own.

---

update:

Awesome.

---

Update
Archived: http://archive.is/IUgCM

Can you provide an evidence that when exactly were you being contacted by users claiming that specific account to be theirs? Is our system so obsolete and easy to be beaten up when users still have got 2fa as well as an email set in their account? Why did you cancel OP's bet he made on SuperBowl? What was the specific reason to do that and how can anyone else other than OP knew about that bet and the win when it was done in private? So there doesn't stand a chance of anyone else contacting you to claim ownership of that account at first place.

@OP,
As others said, there's nothing to hide here and signing message doesn't really need anyone's (especially cloudbet's) concerns but it should be your priority to give it immediately as it'll help you a lot in your case here and cloudbet will be proven (somehow) guilty trying to steal away your wins.

I am not sure who brainwashed OP with this thought that posting tx or signing a message using the bitcoin address is very personal. OP needs to understand that blockchain is an open ledger. A transaction can easily be traced.

Signing the message and posting the tx addresses can give OP all the advantages of proving that he really is the real owner of that account and couldbet can not keep saying their BS. There will be no question left for his ownership after that.

You have to figure it out if you can sign a message from at least some of your deposits addresses

Not everybody wants their addresses and transactions published publicly on internet forums. Its not an issue of being brainwashed, its a matter of choice for whatever reasons and should be respected. Anyways, lets wait and see how Cloudbet responds.

It make sense. OP then can ask help from someone in the forum who is at-least  a member in this forum to create an investigation topic in the investigations (https://bitcointalk.org/index.php?board=227.0) board. He can then give him the TXs and signed message so that the other guy can post it on behalf of him.

I will be more than happy to create one topic for him to post those TXs and signed messages if he wants. Only the forum members who are at-least Member (rank) can see that topic.

Cloudbet has already acknowledged the OP both on here and on askgamblers.com. They don't deny the deposits were made. The deposits are not the issue here, the problem is with his withdrawal. So why do you want to open a separate investigation into whether the OP indeed made the deposits?

Cloudbets are asking for proof of ownership for the account, not for the deposit. Lets stay focused here. They have received every piece of document they requested. The account has 2fa enabled, and withdrawals need email confirmations, so what is the problem?

Documents, 2FA, and Email Verification. ONLY ME can do that. And ONLY ME can know that. That is the only thing as a ownership would be needed I guess. I hope they will respond ASAP and not drag and delay this again. Because its been a month and 5 days to be exact of waiting. Im sure if its in you in my place or situation, you will be frustrated and stressed too. I had been patient enough. I just hope Ronnie will just end this and send me my funds. And lets move on and be happy. Because I sent all documents already. Thank you.

Albert

As I wrote a few times in the topic and I am writing again. As the email from cloudbet was fake, the same they can consider your information sent is fake.

Figure out how to sign a message from the deposit addresses. What wallet have you used? Blockchain.com? If yes take out your priv keys (i don't know if blockchain.com still supports signing a message from their platform), add them in a electrum wallet and sign a message.

How many of them have access to account?

Like I said, I will wait for Cloudbet/Ronnie respond. If they needed that they would ask it. They would not wait for a month and 5 days to ask that. They will ask that right away if they need that. Only me can access my account since I got 2FA. Only me can withdraw since its needed a 2FA again. And only me can verify it on my email that I withdrawed. And I sent my documents. Thats how ownership should be right? and the owner is me. ONLY ME

Let them respond here. All of that ownership thing repeating always. And they even knew it already. As they replied on AskGamblers. I will wait there respond. And I hope its ASAP.

Albert

they have many cases of scam accusation, I wonder what are the chances these cases end well.  in my opinion, this case should not have taken so many days to be solved... You have delivered a lot of documents, you have deposited a large amount of bitcoin and you have not cheated. so this case should not have taken so many days to be solved. If it were a real-life casino I do not think would have that problem. This is the problem of the crypto world: there is always some excuse for the casino not to pay, there is always somebody to cheats and to win and cause losses to casino


I also found it very strange this story

Why OP shouldn't provide with a message signed from that exact deposit address and give tx IDs? What's stopping them? I understand the fact that they're rather interested in staying anonymous with their transactions, but then, they came here (on this so-called internet forum only) in order to take help and ask cloudbet by opening a scam accusation against them. We're not really investigating the interrogator himself, it's just that if they just show the tx and a signed message from the same address, it'll put cloudbet under the red light (which they already are, after their shady behavior).

Just out of curiosity, are you OP's personal assistant or hired lawyer?  :P ::)  ;D

Feel free to direct this question to the OP.

Regarding signed messages. He does not have to because you asked him to, simple as that. What will it achieve? How does it help him? He has stated clearly above ^^^, that if Cloudbet should request it, and it resolves this matter once and for all, he will co-operate.

Nope, the way you reply already shows that you're an important part of OP in real life as you feel peeved away whenever I ask OP to show everyone their proof of deposit and trustworthiness on their issue.


At least that signed message will prove his innocence and truth as well as help others by being stopped to play over there with such huge amounts as cloudbet used to be one of the most trustworthy sportsbetting sites where many players could trust to put their huge stack of coins. But after this gets confirmed and they are found guilty for real, who would be stupid enough to go and gamble there? It's not understandable here that why both the parties are playing crazy? At least one should pile up all the proofs, show them up and get this accusation come to a "Happy ending".

My apologies if I come across as angry, it was not intentional. I'll leave it to the OP to answer questions concerning his addresses henceforth. I don't want to derail this thread or make it about me, but rather focus on why Cloudbet need over 35 days to make a legitimate payment.

the 330 btc story is picking up pace on reddit, this is not looking good for you cloudbet: https://old.reddit.com/r/sportsbook/comments/ao6txz/warning_bitcoin_sportbook_cloudbetcom_is_trying/

Reddit front page beckons.

Thanks for everyone who are on this and supporting.

I will wait for respond of Cloudbet/Ronnie. I hope they will reply soonest. I want to see what they will respond. Thank you to all and have a nice day

Albert

In the event that Cloudbet refuse to pay out your winnings if you have followed their T&C’s, complied with KYC etc then they will be ruined.

What I’m interested in though is if they refuse to return your stake. If that’s the case then they should be closed down & arrested because that would be outright theft on a large scale. I would advocate jail time.

Edit - Seriously though OP, you should not be gambling with that kind of money with a crypto bookie. What were you thinking? I know it’s not the point but FFS, there’s always a chance this could happen with a somewhat unregulated service.

Yes I did followed what they needed. They paid me out last time as you can see the photo on AskGamblers. I will post it in here again. They paid me out, then when I withdraw all they hold it and needed the documents, which I gave right away. Now its been a month and 6 days to be exact since that.

https://imgur.com/a/6CTO03Z

I’m pretty sure this will get resolved. If it doesn’t their business is over. They’re probably telling you that it’s all about red tape etc but it wouldn’t surprise me if they need to sort out a bank loan or a fucking mortgage or something to pay you.

You’ve got Lauda’s attention any way (DT1) so it’s either pay out or close shop. I wish you the best but my gut instinct is that this will be resolved.

And don’t gamble with so much damn money :)

I hope it will get resolved. Thank you. Im waiting for there respond.

I would highly advise Cloudbet to return the deposit as soon as possible, and then they can "deal" with the rest for a prolonged amount of time.

Wow 330 BTC is hell a lot of money. Even for established gambling site. As we can see from screen shot you are not some small amount player thus taking care of your issues should be the priority.
I'm also starting to feel this investigation excuses are just cover story to buy them time and collect the funds from external sources.
Given the amount of accusations against them I'll rather remove them from my signature as well.

Might be good idea to offer them some sort of payment schedule (few smaller payouts on weekly basis or similar).
Hope you'll get your money back.

I'm sorry for forcing you to do this but it was only for your own good. Now that you've played your part, this proves cloudbet to be guilty and now, it's either that they are playing it knowingly and trying to take longer to (maybe) manage the funds to pay you or they're trying to get away with everything (your deposit and winnings both). Strange how a company found in ~2013 is now acting so shady whereas everything here is now as transparent as a clear glass.

@Cloudbet,
What are you guys waiting for? Just pay this guy and save your reputation, else you'll not just go bankrupt but be sent to jail and as well be cursed by this and other users whose money you guys are trying to eat up and run away.

I did everything already. Thanks guys for your support. Hopefully it will get resolve now, I have given everything. Proved everything. I am the owner, I am the only can access it. With 2FA. With email verification, with documents. With screenshots of my deposits withdraws. Come on. Just resolve this and lets just move on

Nice find.

That now makes things even more serious and Cloudbet has to answer with complete clarity about what it is doing in both these cases.

When I read that "betting and gaming" sites require ID to refund or process winnings then that completely puts me off and I see a red-flag.

The complaints against Cloudbet mount up and I am on the verge of adding them to my Scam Alert signature.

I like Ronnie, a very nice polite person with great customer services but he is not involved in the technical and coding side of things not is he involved in the actual decision making and business administration are of the business.

This situation seems to be more about selective scamming then anything else. "Suspicious" behaviour on the Roulette game is one thing and problematic coding of the Roulette game in entirely another.

I am not impressed with the way Cloudbet have been treating its users.

I am copying the information in the Steemit post. It makes very interesting reading. It has shown Cloudbet in a completely different light especially how they seem to use any excuse in the book to avoid paying winnings.






https://steemit.com/cloudbet/@johnycomelately/cloudbet-com-anonymous-cryptocurrency-sportsbook-and-amp-casino-accused-of-free-rolling-players

Cloudbet.com: Anonymous Cryptocurrency Sportsbook & Casino Accused of Free Rolling Players
johnycomelately (22) in cloudbet •  4 days ago

Online cryptocurrency gambling platform, cloudbet.com has been accused by several bettors of stealing their deposits and winnings. Scams are not uncommon in the gambling industry and are seemingly rampant in the growing, but unregulated cryptocurrency industry. There are several stories online about unaware gamblers losing their hard-earned money to fraudsters posing as legitimate businesses. In this instance, the culprit a gambling platform.

How it happened?
This story has been steadily building momentum among cryptocurrency users and gamblers on bitcointalk and reddit forums.

On the 28th of January, 2019, a bettor with the handle youngamericandream posted a message on bitcointalk.org detailing how he was cheated out of his winnings by cloudbet.com. The player deposited 5 BTC and gambled for a few weeks. At a later date he initiated a withdrawal, but left a balance of .05 BTC in his cloudbet.com account. Afterwards, he went on a hot winning streak that netted him 1.7 BTC, equivalent to $6000.

Cloudbet.com locked the player out of his account and demanded his personal identification documents for KYC (Know-Your-Customer) verification, and the player obliged. However, after giving the player the runaround, cloudbet.com used his American citizenship as the basis for confiscating his funds and closed the account.

According to the terms and conditions on the cloudbet.com website, bettors from the US are barred from playing on the platform. This begs the question of why they allow American players register, deposit and play on the platform, sometimes over long periods, especially when they're on losing runs. Is this mere incompetence on Cloudbet's part or a deliberate ploy to free roll unsuspecting players?

Why are they even asking for verification in the first place, when their platform is being sold to bettors as anonymous with no need for identification?

Youngamericandream, disclosed to cloudbet.com that he is a dual citizen of both Russia and the United States. And that he is currently on a worldwide trip outside the United States. He proved this by submitting his Russian identification, but cloudbet.com dismissed them out of hand.

Cloudbet's rejoinder
Their representative on bitcointalk.org, Ronnie, is adamant that they don't keep deposits if accounts are found to have bypassed their security checks to register from restricted territories. Once offending accounts are discovered, they refund the deposits and close the accounts. However, this is not always true as some players have come forward to dispute this. They accuse cloudbet.com of selectively scrutinizing winning players, and that losing bettors are exempted from these checks, thereby, appropriating their deposits.

Notable scam accusations against cloudbet.com
There are many stories online about how cloudbet.com abuse users trust to defraud them. Here are some examples.

Bitcointalk.org user kracc, on the 21st of May, 2018, accused cloudbet.com of closing his account after winning 3 BTC - over $20,000 then - and confiscating his deposit. Cloudbet's justification for their shady behaviour was that the player had opened multiple accounts which is against their Terms and Conditions. Apparently, this gives them the right to appropriate the player's winnings and deposit. Other users on the forum seem to have fallen to the same modus operandi.

Reddit user,Lenlo123, on the 25th of January, 2019, posted a warning on the forum describing how cloudbet.com used their Terms & Conditions to confiscate his winnings. According to the bettor, he deposited 1 BTC and lost it. Later, he deposited another 3 BTC and placed a single bet that won on plus odds, after which Cloudbet's KYC song and dance started.

The player submitted his US documents after disclosing to cloudbet.com that he was in France where the bets were placed from. He was told by their customer service representative via live chat that it was ABSOLUTELY FINE to play from France regardless of citizenship. However, after stalling for a while they refused to pay up, citing the player's American citizenship as the reason for denying him payment.

Leno123 won 4.5 BTC, currently $15,500. It is worth noting that the his US citizenship didn't stop cloudbet.com from keeping the 1 BTC - $3,400 - that he lost prior to depositing again. They triggered KYC only after the player won big and tried withdrawing his winnings. Thus, it is safe to assume that, had the player lost the second deposit he wouldn’t have been asked for verification.

Albert, a player from the Philippines took to askgamblers.com, a gambling arbitration platform to lodge a complaint about cloudbet.com for unnecessarily delaying his withdrawal. The issue was posted by the complainant on the 18th of January, 2019, and is still ongoing. The amount in question is 330.58 BTC, circa $1,129,000 using the current bitcoin exchange rate.

As is often the case with cloudbet.com, they asked the player for personal documents to complete KYC verification. He duly obliged and sent them all the documents they demanded. The documents are in his name, except for the utility bill which is in his wife's name. At the moment, cloudbet.com is using the utility bill as the sole basis for withholding the player’s withdrawal, claiming there are discrepancies in the information provided to them by Albert.

Subsequently, the player went to extraordinary lengths to prove he is who he claims to be, and has provided cloudbet.com with several documents as proof, including:

Picture of the utility bill with his wife's name.
Selfie showing his wife holding the utility bill.
Selfie showing both Albert and his wife holding the utility bill and his other identification documents.
A copy of their marriage certificate.
A copy of his property tax document .

However, cloudbet.com is still giving Albert from the Philippines the run-around and are yet to pay him.

Cloudbet.com casino user, Ginalli from Germany, on the 25th of January, 2019, posted on askgamblers.com that, cloudbet.com is withholding his withdrawal for 38 BTC, $130,000 at the current exchange rate. The player argues their logic and proof for doing so are unreasonable and contrived. The player deposited 11 BTC and won 38 BTC, but was asked for KYC as soon as he initiated a withdrawal. After submitting the required documents cloudbet.com still refused to honor the payment.

Cloudbet.com are accusing the player of cheating, stating he used external software to gain unfair advantage on the games in question. Thus, the player's account has been closed and all the funds confiscated. Nonetheless, the player Ginalli has refuted these allegations on askgamblers.com, and has succinctly argued why he didn’t do anything outside Cloudbet's Terms and Conditions. This seems to be another case where cloudbet.com is making up bogus excuses to avoid settling a big win.

Options available to victims
Victims of this type of fraud often find themselves helpless and without remedy. In many instances of cryptocurrency gambling fraud, where the operator is the guilty party, there limited options available to victims. It is near impossible to sue companies that operate anonymously and cannot be located easily. Victims are often limited to posting on forums and gambling message boards.

This is because many of these operators use shady gambling licenses that are issued in obscure offshore territories like Curacao. These questionable licensing authorities don't regulate the activities of their licensees, and does not offer any protection for players. Attempts to contact Cloudbet's licensing authorities in Montenegro and Curacao have failed, as both are still yet to respond.

Nonetheless, some victims have setup a website; cloudbetscam.com, to exchange ideas and raise awareness about the ongoing scams being perpetrated by cloudbet.com. They hope their investigations will uncover the individuals behind the cloudbet.com and sue them if possible. Additionally, victims can file online reports to the FBI, and help get the website taken down to save potential victims future losses.

In all these cases, did anybody get back their original deposits?

Example: depositing 129BTC and winning 330BTC but getting back 129 BTC (with Cloudbet resufing to pay 201 winnings)

Well, as you can see they payout me before I withdraw and then they rejected it and then that KYC thing begins. Which I gave right away. I won my bets fairly. I won everything fairly. And I just want to get my funds. I already said to them that Im the only owner of my account and im the only one who could access it. Which they replied as you can see on AskGamblers. So yeah, they better pay me.


PS: I dont know why but I guess you guys could not see my screenshots on AskGamblers? That is why when I post the withdrawal screenshot you guys got intense. Well I am glad I posted it here.

Ronnie is a great guy, he respond and just answer on what he knows. I hope he will do the right thing. Thanks guys

Albert

They have no right to ask for KYC. These are delays tactics in the hope the User will not want to send ID so they keep the crypto for themselves. It is a well known scamming technique by betting and gsming sites.

They are one and the same, each wears whatever personality they think suits the occasion. Making up stories on Reddit trying to make Albert and Ginalli out as scammers. Thankfully, hardly anyone is buying their nonsense.

I think Ronnie is fine. He only say what the owner or higher rank would say to him. But I just hope Ronnie will step up and just let my case to be resolve because all the evidences are here already and on AskGamblers. Been patient so long too. And lets just move on after this is over. Just do the right thing Ronnie.

Albert

That is the thing that really shows selective scamming.

Any website happy to take your crypto in the first place then decides to play games in order to get KYC in the hope you refuse to send it. Then when you send it they come up with more lame excuses.

Rock Trading and Flyp.me/Holytransaction are the same along with many others.

I will wait a couple of days to see if there is any development on this story. If there is no news or no traction then I will add Cloudbet to my Scam Alert signature

https://i.imgur.com/ejKlUkH.jpg

https://i.imgur.com/5dazl3o.jpg

Seems like none of you get that Cloudbet don't give a fuck what you guys discuss or talk here.

That won't be so bad case for them, they already won millions euro via anonymous hosted casino.

I already stated my point. Cloudbet do not care what all of you write here, do you support or not support the case.
They already won enough to say goodbye if they want.
No matter how you courage the OP or dislike, that won't change anything but could also bring fake hopes.

So you mean it's totally okay for gambling sites to establish some reputation and then steal people's money blatantly? How long the community is going to tolerate it? This isn't the first incident of a massive withdrawal being robbed. Someone has to stop it.

Moreover, it affects the reputed gambling sites by giving the crypto gambling business a bad name. I don't know why the victims don't involve law.

i dont understand people that bet 500k ONLINE casinos  and expect to get paid they will ban you for no reason or any reason dont bet online more than 10 k 

I think in this case the website is selective scamming, they are trying to wriggle out of allowing the user access to his 330 BTC. The user gave them what they asked for (KYC which was unnecessary but used as a delay tactic by Cloudbet and nearly all betting and gaming websites when they selective scam).

I think the OP is right in waiting for a few days more. If it is not resolved he must consider legal action.

STEP 1:
Inform the Curacao e-Gaming Officers. There is a link that states "File a Complaint": https://validator.curacao-egaming.com/validate?domain=www.cloudbet.com&seal_id=72b4de06acee4e455547f8fb68ee27aac984d38c2ac8748c8f26b103ab2fd4b0ff7a047a73882b22a671840fcb7d6827&stamp=eb0b0908c519a5fdad9cec28ca015971

STEP 2:
Use a US based lawyer to make contact with Cloudbet on behalf of the OP to advise them legal action will commence of they do not release rightful funds. The Cloudflare service they use is based in US and has US IP address therefore US law is applicable. This would not cost more than a few hundred dollars to get the ball rolling.

STEP 3:
Use your US lawyer to write to Cloudflare or call them and tell them Cloudbet is selective scamming users and that you are initiating legal action against Cloudbet. Request kindly that CLoudflare stop associating themselves with a scam outfit as it will mean they will get negative publicity as it might seem to some that they endorse such views: +44 20 3514 6970

These are probably US based citizens running Cloudbet but as they would never get a gambling licence from the US they used an easily available Curacao E-Gaming Licence which anybody can get by registering the offshore LLC there: https://en.wikipedia.org/wiki/Curaçao

As long they are in the US or as US based citizens running Cloudbet it should be very easy for a lawyer to send them a letter and ask for your funds.

Hopefully this will speed up the process of you and others getting their funds back.

If you think there is any way in which forum members can help you or assist you please post here and let us know. I am sure there are many members that will support you.

This is a serious matter. 330 BTC is a massive amount to defraud so in this case consider me on your side. We will explore all avenues to try to get your funds back.

That equates to 335.2 BTC and at todays rate that is around $1,221,468

Those are huge numbers to be scammed out of.

All three of you should get together, get a lawyer based in the US and have him/her represent the three of you. Just legal correspondence from your lawyer to the Curacao E-Gaming team will have a massive effect on Cloudbet. On top of that a direct letter to the Cloudbet owners and Cloudflare will make them return your funds fast because they will not want to appear in Court or lose the service provided by Cloudflare or lose their E-Gaming licence.

I am sure, Ronnie will step up and do what is right. Well atleast he will do it. He knows that I already prove everything.

I hope he will respond soonest.

Albert

By curiosity, you said that this money will change your family life. What was in your head when you deposited 129 bitcoin to gamble?

I have asked the user many times to provide a signed message from the address he sent the bitcoin from, each time he avoided to answer my questions; however I am totally against what Cloudbet is doing right now.

Following the case on askgamblers for more than 3 weeks I have noticed changes in his behaviour, if you have seen his last post he asks to receive at least 150 btc to this address:

Why is he not asking to receive back from an address he did the deposit from?

Here are his deposits: https://imgur.com/a/uq8IkzH


He gambled his savings and how he is acting proves that he is not desperete.

---

Not my business, I am watching closely hot and cold wallets of Cloudbet, this ammount is extremly high for them to pay but they have to.

---

some parts of this story are weird

No updates at all. On email, on AskGamblers and here too no answers.

Ronnie, please do the right thing. And just resolve this and lets move on. This is the most stressful month and in going i experience in my life. Please just end this case and stop dragging delaying it. Thank you

Albert

These are huge amounts of BTC to deposit.

Just goes to show Cloudbet were happy to accept the deposits without asking questions but when they had make payouts they pulled the KYC and "under investigation" card.

I think I will give it a few hours more then will add Cloudbet to my Scam Alert signature.

https://i.imgur.com/Fng1poS.jpg

Thank you for the link game-protect, it is good to see more and more people coming together to expose Cloudbet as selective scammers: https://game-protect.com/cloudbet-scam/

Cloudbet is now added to my Scam Alert signature

Glad that you did the guy lost a big amount and he tries everything to recover it, I bet this is not an isolated case whatever the case we should not question about his deposit, he won it and he deserves to get his winnings or people might think if you win big, you are not going to get your earnings

@Swofty

Hello Swofty. The user stomachgrowls, made a post on my Sports books Ranking thread (https://bitcointalk.org/index.php?topic=1820529.0), informing me of your problems with Cloudbet.

You can read it here:
https://bitcointalk.org/index.php?topic=1820529.msg49657797#msg49657797

And here is my reply to him:
https://bitcointalk.org/index.php?topic=1820529.msg49659379#msg49659379

Like I've explained there, please feel free to vote on my thread (either for Cloudbet, or for any other bookie you are familiar with).

It could help raise awareness to your problem, and it could help other users as well.

My thread is completely user generated, so I do my best not to pick sides. If you choose to vote there, I will just collect the vote, and link this Thread to mine (https://bitcointalk.org/index.php?topic=1820529.0).

Cloudbet deserved to be added to my Scam Alert signature.

I absolutely agree with you. The fact remains that he won and deserves to get his winnings regardless of his reasons to deposit the quantity of BTC he decided he wanted to gamble.

This certainly is not an isolated case because at least 3 people have come forward with funds totaling over 335.2 BTC frozen "while investigations take place".

Thanks FrueGreads. I will just wait for there respond. Yes I just hope they will pay me and just move on and be happy.

Albert

Ok, it will always be your decision. I just decided to let you know, because you probably didn't knew the thread. Also, please keep in mind that all votes there can be changed with time. So even if you decided to leave a Scam Alert there (vote with 0), you could always change your vote later, when things get solved.

so is this a 1 person company? nobody else is there to respond to clients?


exactly my thought !


just don't , you should have hired a lawyer from day 1 , by accepting only the initial deposit, you are somehow weakening your position. 

---

I have tagged Cloudbet until this issue is resolved.

I did not read the entire thread.  Is the OP from the US (I can't tell)?  If so he doesn't have a legal leg to stand on since an illegal "contract" cannot be enforced.  The only thing that might work would be negative reputation pressure. That being said many years ago when it was (sorta) legal in the US this happened all the time dealing with off-shore casinos.  It was always a fight to collect.  We also had "organizations" who were supposed to represent us but rarely did they do any good. Those were the good old days but long gone except if you live in certain states.

As for the OP without knowing all the details and seeing all the docs and hearing both sides it's impossible to know what really is going and make a judgement other than he possibly lost a lot of coin. If

I would advise you the three people that Cloudbet scammed 335.2 BTC out of to follow the advice I gave in a previous post to start legal proceedings.

https://bitcointalk.org/index.php?topic=5106313.msg49649808#msg49649808

Still you are waiting for their response? How long you will? There are a lot of people are telling you to take legal aid. If you want to wait more time then it's up to you however I would suggest you to hear some of the people here who really do not have any hidden agenda to suggest you what to do and what not to do.

You really need to take legal aid.

PS: Still you have not posted the txs and also a signed message? Can you at-least explain the reason of not to?

Thanks.

== By the way I wonder where are all these DTs except Lauda and marlboroza? Thanks  Lauda and marlboroza for taking part in the conversation however where are the rest? I do not see them engaging in the conversation. Is there any hidden agenda? I also see people are still endorsing cloudbet even a global moderator. Why are the DTs so silent here?

The reason im not posting the sign message? I would do it IF cloudbet tell me to do that. Do you know what they needed? Only the documents. WHICH I GAVE it right away to them. And to the ownership issue. THEY KNOW already too since they respond to it into AskGamblers if you check into it. I posted my deposit. My withdrawal here already. Now I am waiting for there responds. And I hope its a new respond not the ownership not the investigation thing. Because they got all the informations. They know that im the only owner that could access it and they respond on it. So yeah im waiting for there respond.

To tell you the truth im not gonna respond any users here because I know I have proven all already. AND i dont want to give any information that would be USE to someone else and then Cloudbet will have another excuse to drag delay it.

Now you know. Dont worry I can provide ANYTHING. IF they will ask it. :)


Albert

Think of these scenario:
1. They will not ask you about it
2. They will keep making excuses of investigating
3. They keep buying time until they pack up the business - declare bankrupt  

PS: Can we ask cloudbet to sing a message that they have the fund to pay 330BTC?

If cloud bet don't have the funds to pay such big amounts, why did they let people to bet as high as this? I mean shouldn't they have a max bet restriction in the first place?

I know many casinos put a limit on your max. bets just to be able to cover the winnings of those lucky people but if cloudbet removed or didn't put it, then they have to pay that money and if they can't... things do not look very bright for them.

Well I guess it's time for cloudbet to sign a message with an address which is holding more than 330BTC. In fact honestly speaking it should be really few times larger than the amount claimed here to see if they have the funds to cover the winnings of their customers.

Some thing made me surprised: I saw other day some of the DTs red tag but I can not see them now. Why did they remove them? Why are they so nice to couldbet?

https://i.imgur.com/xNTPQKi.png

I remember other day I seen tags from actmyname and Coolcryptovator but today they are not there.

Do not do anything they ask because you have done more than enough.

It is time for you to take action against the Cloudbet scammers.

Report them as mentioned in an earlier post:

STEP 1:
Inform the Curacao e-Gaming Officers. There is a link that states "File a Complaint": https://validator.curacao-egaming.com/validate?domain=www.cloudbet.com&seal_id=72b4de06acee4e455547f8fb68ee27aac984d38c2ac8748c8f26b103ab2fd4b0ff7a047a73882b22a671840fcb7d6827&stamp=eb0b0908c519a5fdad9cec28ca015971

STEP 2:
Use a US based lawyer to make contact with Cloudbet on behalf of the OP to advise them legal action will commence of they do not release rightful funds. The Cloudflare service they use is based in US and has US IP address therefore US law is applicable. This would not cost more than a few hundred dollars to get the ball rolling.

STEP 3:
Use your US lawyer to write to Cloudflare or call them and tell them Cloudbet is selective scamming users and that you are initiating legal action against Cloudbet. Request kindly that CLoudflare stop associating themselves with a scam outfit as it will mean they will get negative publicity as it might seem to some that they endorse such views: +44 20 3514 6970

Thanks JollyGood I already sent a complaint to that one just now. Yeah I am waiting for there respond then we gonna make action, REAL ACTION if they dont pay me. I got all proofs. So its a 100% win for us. Thanks for the support guys.

I just hope Cloudbet or Ronnie will just end this case like everyone else, then we gonna move on and be happy.

This sounds good. Keep us updated and for any kind of help to provide information or any angle to observe about the case then feel free to post and ask. There are a lot of well wishers here who want you to get back your investment and winnings.

Most welcome, it is always a pleasure trying to help or assist anybody that has been a victim of a scam.

One of the lowest of the low scammers are those that hide behind legitimate businesses and selective scam such as Cloudbet (and Rock Trading, Changelly, Changenow, HolyTansaction, FlypMe as well as several others). See the links in my Scam Alert signature for them.

One of their main tactics is to ask for KYC in order to force the hand of those that wish to remain anonymous. Even after receiving the ID/KYC these scammers do not release funds owed to the customer. They then start asking for proof of how the crypto was traded/purchased and when that is supplied they start saying the IP address of the first login to the last login was different and identity cannot be ascertained - and then they play more and more games in the hope that the customer gives up.

Thanks to this forum it has allowed victims to ask for help as well as expose the scammers. This forum allows all of us to gain traction to mobilise a defence against these scammers.

I was close to nearly adding Cloudbet to my Scam Alert signature in the past but gave them the benefit of the doubt but after seeing the latest selective scamming attempt at the value of over 335 BTC I had no choice. I am glad I added Cloudbet to my Scam Alert signature.

It is more than that Jolly. They also screwed the OP for more BTC. Apparently, he placed bets from his balance on the super bowl during ongoing "investigations" and won. That prompted them to cancel his latest winnings and close the account. They did not stop him from placing the bet and something tells me that had he lost, it wouldn't have been an issue.


This. However, they should go one step further and just pay up.This bogus investigation is almost 40 days now. How long do they need?

Thank you for bringing that to my attention Bazinga442.

Does anybody know the exact total Cloudbet scammed from the OP and the other two users that are mentioned in the thread?

I had no idea the OP won more bets while the fake "investigations" were going on.

Cloudbet should hang their heads in shame and Ronnie should ask himself how he can continue to work as a front line customer services contact for a scam outfit.

I don't think is how it works. Have you ever eared someone asking PokerStars if they have money to pay a 10million dollars guaranteed tournament?
I mean they can do it but they are not obligated to do so.

Well just to show some proofs. And take note this is the REAL Cloudbet representative

https://imgur.com/a/CVMZ8HP

Thats when they blocked my account and cancelled the superbowl bet :)


Ive won that bet BTW. so yeah.

Not sure about PokerStars or any others but you know the reason why this questions was asked?

The ground is simple. Cloudbet is buying time and their excuse is that they are investigating. What if they don't have the actual fund? The signed address will at-least assure us that they have the fund to pay the OP and others.

PS: will anyone care to leave an opinion on this discussion please:  What happen if anyone endorse Cloudbet? (https://bitcointalk.org/index.php?topic=5108160.msg49672138#msg49672138)

https://i.imgur.com/dfpOrly.jpg





So this Andy scammer from Cloudbet is stating your original bet was refunded back to your account?

When he stated your account is suspended does it mean you cannot withdraw your funds until their "investigation" is complete?

I can open my account with that time, that is why I bet on Superbowl. Then it was locked with no notice that is why I emailed them, then they replied that. After that. No reply ever since.

If that bet lose I think they will take it. Just thinking. But since it won, they cancelled and refunded it and blocked my account. Since they are still "investigating" take note, it is February 4. I withdrawed on January 2, and they are still investigating.

Albert

While this "investigation" is going on your account is suspended/locked.

Do you have funds in your balance? Are able to withdraw them to your BTC wallet on your desktop or mobile?

Without a doubt they would have kept your money if you lost.  These types of shady casinos have it both ways, whatever suits them they will do it.


Too many people are here blaming the victim instead of blaming cloudbet.

I guess he had access to the account, but couldn't withdraw. Then the account was closed after the superbowl bet.

Busy with their lives I would guess. Being DT does not necessarily require you to help out in any of these cases. I've also tagged them now as this has gone on for way too long already; as I've suggested earlier: Release the initial deposit and then investigate the winnings later.

by not being a part of the conversation, it does not mean they are not helping, there is simply nothing much to add to the conversation at this point.

https://bitcointalk.org/index.php?action=trust;u=154563;dt

theb tagged them 3 days ago, so did i later on, and i am sure a few other DT members are waiting for some response from cloudbet, everyone treats every case differently, to me 1 month has passed and issue has not been resolved is long enough time to tag them, i am pretty sure that if they stale the case for a longer period of time, they will get more tags.

If that is the case it means his crypto in stuck in limbo. if that is the case he is at the mercy of the Cloudbet scammers unless or until they unblock his account.

If this is what has happened it is an absolute disgrace that they have selective scammed these customers out of over 335 BTC.

@Ronnie - Do you really want to work for a scam outfit like Cloudbet? Your reputation is being tainted along with that of Cloudbet. Surely you and the customers that have been scammed deserve better.

Tag was for other scam accusation which was resolved.
They can't do that because they said:
But Ronnie doesn't want to talk about:

Has OP stated whether the funds can be returned to the address that they came from or not?

I couldn't find it in this thread. OP only mentioned that they will sign message if Cloudbet ask them to sign it.

---

Can Cloudbet confirm this:

https://i.imgur.com/Gcw2sdp.jpg

Thank you for posting the image.

The withdrawal attempts shown in the image along with dates involved put Cloudbet in a very sad and very bad light.

Selective scammers are among the lowest of the low thieves. This scam attempt has been going on since New Years Eve and Cloudbet claim there is an "investigation" on-going.

He has tried to withdraw over 330 BTC since 2nd January 2019 so 40 days ago and there is still no resolution because Cloudbet are trying to manufacture excuses to keep hold of crypto that belongs to the user.

Pathetic scammers.

If the image is real, player withdrew 50BTC the same day their 52BTC was rejected, day before 40BTC and 54BTC on Dec. 29. So why would they allowed player to withdraw 144BTC and then reject other withdrawals? Makes no sense.

That image is 100% real, you think ill make that one? That is from my withdrawal screenshot. You did see my deposit too right? You think i made up that too? Just like I said on AskGamblers on my complaint they easily sent me 40s 50s last time. But then this issue came.

Why they do not pay me after that? I dont know, what I know is that, they asked me for documents for KYC. which I provided right away, and as for you asking how many people access the account? I will answer it again for you.

ONLY ME is the owner of the account, ONLY ME knows the 2FA everytime I go to my account. And ONLY ME could verify the email everytime I withdraw. So here you go. The answer. I just hope Cloudbet will not come here and will respond about ownership, because they know already this and they actually replied into this ownership on AskGamblers. So they know.

Albert

I don't think you made this up but I still like to hear both sides.

It would be nice if cloudbet makes an appearance and says something unambiguous. So far they have failed to properly address the issue, both on here and on askgamblers.com.

The user mentioned in previous posts that he was allowed to make those withdrawals and deposits but all of a sudden without any notification the Cloudbet scammers starting pulling the "investigation" trick.

The motive behind why the Cloudbet scammers did it is something only they know and I cannot see them elaborating on why they did it. Maybe it has something to with the actual size of the winnings going over a particular threshold over a particular amount of days but it seems legitimate to me.

Cloudbet have not come forward to confirm nor deny what is going on with the claim of these 3 specific users but so far it seems on evidence of screenshots provided that Cloudbet have not only suspended the account but also frozen the funds so he cannot move them, not discounting the other issue which is refusal to payout the winnings that he won.

This is what bothers me the most about this case. An explanation would be very welcome.

With the greatest respect Albert/Swofty, please control your frustrations.

We all understand your issues and share your concerns. As mentioned before on several occasions we will try our best to stand alongside you and will try to help you get your funds back but whatever you do please post in a calm and polite manner to those trying to help you.

marlboroza is an active and highly respected member of this forum. He never alluded you faked anything, on the contrary he was being objective and trying to look at things from all angles. He is right, it does not make sense that the scammers at Cloudbet would allow you to withdraw large amounts of BTC on certain given days then suspend your account another day. Having said that, it does not mean that you have done anything wrong. Only the Cloudbet scammers can explain "how, who and why" they select their victims and I do not see them explaining their internal scam techniques here.

We are all going to stand by you. 335+ BTC is a huge amount of money to be scammed between the 3 of you so we will stand and confront the scammers alongside you but if we are on the same team we need to be patient with each other.

Thank you

This is a known tactic from CloudBet. I don’t think they’ll respond anymore. OP- get a lawyer asap

I think it is better for the 3 of them to get together and join forces then get a US based lawyer to represent them.

Which country is your lawyer based in?

Thanks guys for the support. Appreciate it so much.
I just hope when Cloudbet responds its a new one. Not new excuse, but a solution to solve this case.

Albert

Albert. Hire a lawyer in your country and have them get involved - Do NOT give any info to game-protect. ::)

I will never give anyone information.

Im waiting for Cloudbet to respond. And I just hope it is a solution respond. Not a new excuse to drag delay this case. Since they know all already about ownership. And they got the documents of KYC.

Albert

My point is - You could be waiting forever for nothing. There is ZERO excuse for not getting your coins yet, they are just being dicks hoping you forget it. Seriously, don't wait, get a lawyer where you live and take it upon yourself. That's over a million dollars. lol. :P

I concur. I agree with you but Swofty wants to wait to give the Cloudbet scammers more time even though this has been going on for over 40 days.

This makes interesting reading. Cloudbet accuse users of using "software" to win games then suspend their accounts as a way to selective scam:

https://www.askgamblers.com/casino-complaints/cloudbet-casino-problem-withdrawing-38-btc

Cloudbet Casino - posted on January 29, 2019. "Hi Ginalli, Our teams investigated your complaint, alongside our partners at Evolution Gaming"


Interesting way to try to scam customers.

Very good advice, the Philippines have the best online casino claim enforcement lawyers in the world! :D


Without the willingness to give your info to our lawyer, you can write off your coins!


No, according to DT2 member and "enforcement expert" owlcatz, he must hire a lawyer in the Philippines! :D

Hey scammer - I am only giving the best advice I know, which is to avoid your scam services. I don't know where he is, and I'm no "expert", but I'm pretty fucking sure that giving someone who shows as -9999 trust anything is a bad idea? ::)

Like I said, I am waiting for Cloudbet to respond here or in AskGamblers.

Albert

I am aware of everything you stated however you obviously missed my point or didn't clearly understand or actually read my comment.  My comment was strictly regarding someone's suggestion about LEGAL ACTION against Cloudbet.  If the PLAYER resides in the US where online gambling is ILLEGAL and if he went to court it would likely be thrown out whether he was cheated or not.  There is a legal doctrine  called "dirty hands or clean hands" that basically states if you do something that is not legal and get cheated the courts will not help you to resolve it. 

Think of a drug dealer suing his supplier for ripping him off.  Since the drug deal is an illegal action the courts will not help you.

I made no judgement on either the poster or the casino just the suggestion of legal action. As for me saying he "lost a lot" that is true if he won 330BTC and didn't get paid. He most definitely would have LOST A LOT. I also never found out if he was from the US.

From what I have been reading around the web regarding online gaming there are many US players sneaking in using various surreptitious methods then getting pissed when they don't get paid when they win. I tried to join a casino and was locked out as I was from the US.  Their TOS also state that they don't accept players from certain regions.

I already asked you, but I'll do it publicly here.

You said your KYC is already verified. But the issue was in "investigations" concerning your withdrawal. Did you want to withdraw to a different address?

You could simply discuss this with someone higher up in the cloudbet chain of command. You could just prove ownership and cancel any claims they have by withdrawing to a deposit address that they know, or sign a message with it. You can do this with their customer chat and screen that discussion and keep it as evidence too, and so on.

If it's been 40 days then it's way too much time for you to drag this on. You need to move your ass more instead of sitting down and waiting for it to be handed to you. There are many other ways to contact people instead of just forum rants and e-complaints. Especially if you have the money.

Curious, when I put "game protect scam" into google, there is not one!?

There is also not one in the Scam Accusations (https://bitcointalk.org/index.php?board=83.0) section on bitcointalk!?

Do I miss something?


So you give "legal advices" without even knowing where he is? :D


The law firm handling the enforcement cases does not have an account here and therefore Swofty does not need to give anything to bitcointalk fake trusted entities! :)

Did someone said I am the one dragging this?

Just read every line on AskGamblers Complaint, and on here. Every word I say I meant it.

I believe they should respond soonest here and on AskGamblers and tell me what they want or want to do. That's it. I provided all already to them, its time for them to do what is right. Rather than hiding and have some excuse

Dont you worry, if you think I would give up and just give them the money I RIGHTFULLY WON. You got to be crazy, that is why I want them to respond first to see what they are going to answer.

I got everything here. Proofs etc. And to tell you the truth, I am not sitting relax here. This is the most stress I ever experience in my life. But I got all informations on where to contact who. On how to do this and so on. IF YOU ARE TALKING a legal action.

Dont worry, If they wont respond this week that is my time only giving to them. And you will see what is a RIGHT LEGAL ACTION is.

Albert

PS: Just stop spamming and changing the subject. Thank you

what a big nightmare... I thought safe bookie cloudbet. i hope fixing this problem... If it doesn't, I won't make any deposit to cloudbet.

it is funny how everyone around including the OP think couldbet care about this thread and askgamblers requests...
go ask the 38btc guy how he manage to get his coins with 11-18k loss (obviously he paid his bribe).
open your eyes when you dealing with scammers

Every time Cloudbet respond there, askgamblers will give them more time. So they can basically come every 3-4 days and say usual "we are still investigating but we have some new information" and delay more:


52 hours left...

As the previous guy paid 11-18k bribe, this case will always prove my words that scammers always come to milk for more.
How did the 38btc guy take his coins back ? With 11-18k loss.
Open your eyes :)

Too many would be lawyers around here.  :D  Good luck to him, hope he gets his money.  Worth the try but it would be interesting to see the results.

lookin at cloudbet history on askgamblers, the highest complain they ever had prior to this was the the previous one on this forum 38btc




qouted from > https://www.askgamblers.com/casino-complaints/cloudbet-casino-delayed-330-btc-payment


330btc / 1.117 Million $ is something they probably never had to deal with , the average time for them to resolve their issues with clients is 5 days, this one has been going on for over a month! there is a good chance they are waiting for some large deposits from other players to solve this issue!

things are not looking pretty here,tho i hope the guy get's his btc and live happily ever after.

 i never gambled, but if i was a gambler i would probably never play on cloudbet even if they manage to resolve this issue, this long delay itself is pretty much disrespectful to their clients.

Who knows what they are waiting for, as far as I know they still didn't address this

https://i.imgur.com/Gcw2sdp.jpg


This https://bitcointalk.org/index.php?topic=5098762.msg49692182#msg49692182 is probably more important than 330BTC which player is waiting for, how long, 44 days?

At the same day player was able to withdraw 50BTC and rejected 52BTC. How much sense does it make?

They respond here. https://bitcointalk.org/index.php?topic=5098762.240

But not here. Now you know that they are hiding and ignoring this. Dont worry, they will not ignore this for a long time. They cant update or anything. They think they will just run away with this money. They mess with the wrong person.

Albert

I don't think Ronnie would want to get involved into this and say something that doesn't align with whatever people are in charge want to do.

If your money was stolen don't expect customer support to do a lot for you. Like I said before, you need to contact a lot of people in many different manners, or try to raise some very loud noise to get more attention to yourself. Maybe big crypto news websites, twitter, and so on. What you're doing now is not going to get you anywhere, because you're not doing anything productive adding more posts to this thread. Cloudbet will only care when giving you your money back will mean for them not losing more money from future customers. Also don't take this message offensively, I'm just telling you how I think it is.

indeed  "0.47 btc prize pool " is more important than 330 btc, do the math  ;D




to me this makes 0 sense really, that's why i think more details from couldbet are crucial, they don't have to reveal top secret information regarding their ongoing investigations " assuming there is any  ::)" but a few answers are a must.

They added a section 14 on there terms and conditions.

https://web.archive.org/web/20180605085245/https://www.cloudbet.com/en/terms_and_conditions

This one was the old one

And this is the new one with section 14

https://www.cloudbet.com/en/terms_and_conditions

I think they did that because of my complaint. Now I hope they respond and do what is right now.


Albert

Doesnt that mean you should email support@cloudbet.com? Maybe the head of support will have more say on what to do.

Hi, Albert.

Sorry to hear your problems.
I just want to give you one advise: don't waste your time, i bet that only litigation is the key for solution of your problem. So please hire a lawyer ASAP. Thay will invent excuses and rules just to keep your money forever. Trust me.
You can check my case for reference: https://bitcointalk.org/index.php?topic=5088396

Keep fighting and stay strong!

I did emailed them today. No respond still. AND that terms and conditions I know it was created for me its either another way of saying they got a new excuse.

They should have just update me or email me on what they want or anything. They got this whole week to respond on my email. Here and AskGamblers.


Albert

Well Swofty - when are you gonna realize that you are wasting every single minutes. I guess I have already said like others that you need to seek legal aid. I don't think cloudbet is giving any shit here. Good luck mate. 

i think this is what you are going to have to deal with later on


i don't know what is " E-Gambling Montenegro" but seems like they are going to take your case there, so do your research.

Swofty is making chance of getting paid worse by taking this matter all over the internet. Best way to deal with these kind of situation is to work behind the scenes through legal means.

Me and a few others was in the same situation when we followed a syndicate service and ran up the winnings but we never brought it up publicly. My money wasn't as big as swofty's but combined with the others it was bigger than his amount.  Anytime when you have money in a book and if they are struggling to pay, best way is to do legal pressure. Publicly exposing before you get paid only makes your chance better because lot of people will start withdrawing in panic and they won't be able to honor any withdrawals.

Softy's story is spreading like wildfire and its mentioned in every major gambling boards and that is going to make things very difficult.

I totally agree with that, but what if the person involved don't have the ability or can't handle things like that? Well, sometimes publicity helps because someone will guide you what are things to do.

For the amount that is involved, he should be able to have the ability. These kind of operation (ponzi model without liquidity to pay investors without more investors investing) always  pays smaller amount to maintain image and get more potential investors. They will try to keep feeding the smaller fishes to get more big fishes and keep it going until they can last.

Once you realized you are involved in a ponzi time scheme, best to play like small fish and pull out slowly little by little without creating any panic. It is selfish but it just boils down to if you prefer your money back or warning everyone. I will always choose to get my money back before warning everyone because if i warn everyone, the company still runs with everyone's moeny.

I am happy that victims are dressed to post their issues on forums, so I will get aware about the claims and potential customers. :)

But if it will come to the enforcement stage, I can only warn about hiring a lawyer! If you have an online casino issue, you need to engage a specialised lawyer like Game Protect uses.

It is hard but please stay calm and avoid these kind of posts.

Is this your special edition lawyer?

https://squiretothegiants.files.wordpress.com/2014/12/buisness_man_aq.png

https://i.imgur.com/hU6yxgI.gif

@game-protect

You're in every thread that talks about casinos, It's like you're a fly lured by shit.

- Do you have a law office?


all internet should know that this casino does not provides good services... Now is not only the case of OP. it is about preventing more people from suffering the same thing as OP

What I don't understand is that, they paid me with 40s 50s withdrawal, then they dont pay anymore.

It should not be like this if only they update or email me. But they are not, so what will i think or expect?

330 btc is a very very big money. I just hope that maybe cloudbet will still do the right thing.

Albert

Unlike others here GP does have all the necessary legal tools to help Swofty to get his 330 BTC.
The people who go against him are not really helping to this case that is now taking place over 13 pages of posts.

I will ask again - if GP helped me get funds where no one else could - why would Swofty just talk to GP and see what he has to offer? No cost involved whatsoever, no need to send any personalized data.

If I was the OP that's what I would do, just exploring more options in order to get this resolved.

in my opinion they paid you that amount because it was a bitcoin amount they had, I believe they should not have 300 BTC to pay you and that is why they are not responding in this thread. I may be wrong about this.


dude, let's be more rational here:

If it was a real-life casino, what would you do? I would hire a lawyer and I would go to the police and the courts, but I would do anything to get my money back and punishing that casino using the legal means

This casino is an online casino, but I believe that the police can investigate where the owners of this casino are located

Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14455 N. Hayden Road
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: US

http://whois.domaintools.com/cloudbet.com

https://www.cloudbet.com/en/license


look at this:

https://twitter.com/cloudbet

they are very active on twitter but do not respond in this thread, only the police and the courts will be able to solve your problem



This thread has 13 pages, and they only posted 2 times and on page 4:

https://bitcointalk.org/index.php?topic=5106313.msg49624478#msg49624478

hire a lawyer, hire a detective and report your case to the police and the courts... this is the only way you can get justice


proof?


And you did not pay anything?

I really do not know the real story. It's hard for me to pick a side at the moment. But reading after the links it's assumable the OP really deposited the large amount of money and the case is very serious. I did not have any idea that people risk 129BTC in a betting site.This means gambling industry is really making big money and probably losing as well.

Let's assume you made 330BTC from your initial 129BTC then it's a lot of money for cloudbet too to return.

I am not justifying them but for a company when they are about to send this kind of big money, they need to ensure that they are not making any mistake. I hope this is what cloudbet is doing and if that is right then you will get your money. I really hope - this is the situation.

On the other side of the coin, if cloudbet starts becoming greedy and don't want to give your money and creating silly issues/excuses then you are in trouble. I am not sure if they are legally bound to give the money back to you. These betting sites/casinos have a lot of terms which they use to get away from a situation.

I will follow this topic to see where it ends. In the mean time I will wish you good luck.
hire a lawyer, hire a detective and report your case to the police and the courts... this is the only way you can get justice

This is what cloudbet is telling concerned customers via chat:

https://i.imgur.com/PF3EI1J.png (https://imgur.com/PF3EI1J)
https://i.imgur.com/NOC60Up.png (https://imgur.com/NOC60Up)
https://i.imgur.com/YybIahl.png (https://imgur.com/YybIahl)
https://i.imgur.com/9nj0xVr.png (https://imgur.com/9nj0xVr)
https://i.imgur.com/MrOWx2H.png (https://imgur.com/MrOWx2H)

Why is this funny lol

Good day all,

This message is an update regarding the complaint from OP. We have been following the conversations on the forums and we are aware that his case is causing concern in the community, not least about the length of time it’s taken for us to comment.

Please rest assured that we haven’t been ignoring the issue. We take all customer complaints seriously - regardless of the financial amount involved - and do our best to ensure a speedy resolution.

In this case, our fraud team has needed more time than usual as the case is quite complicated and involves several different parties and inconsistent information from the player. This is our standard procedure if there is any suspicion of fraudulent activity.

Please understand that we have no desire to stonewall - but there is no value in updates without any new information and we are not able to comment publicly on specific details regarding this case.

Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

We intend to fully respect the decision that is reached by Curaçao Egaming, and we hope the community will too.

Cloudbet have been serving customers honestly and reliably since 2013, and although player complaints do arise from time to time, we have always had a steadfast commitment to resolving them fairly and quickly. Sometimes however, thorough investigations are necessary to ensure that we can guarantee a safe and enjoyable gaming experience for all of our players.

This can sometimes take time, and we thank you for your patience and understanding.

Thanks,

The Cloudbet team

How about they reach to us, here? Or how about you explain what actually makes this case complicated other than going around the issue?

---

Someone else will handle it -> more delay + it doesn't spare you from any responsibility.

Your reputation can sometimes take permanent damage. Apparently that is the direction that you're going for.

Is there anything I could do to have this case fastest solution resolve? I can do ANYTHING if you needed anything please just tell me. Email me or message me here  or on AskGamblers

Thank you for responding Cloudbet

So, after all these day you came to this conclusion that the OP needs to reach out to them? Ironic.

Can you sign an address which have over 330BTC in there so that we can believe that you are not out of fund?

---

I do not think he cares about fucking reputation anymore. We all needs to boycott this fucking cloudbet. I still see people are endorsing them even a global moderator. This is pathetic.

---

Yes you can. You can sign a message by using one of the address that was used to send the BTC to them. This will prove that the funds were yours and they can send the winnings plus your investment to that address. This will close this fucking identification problem which they are keep saying as their excuse.

Can Cloudbet say what signed message ill put? Or ill just put Swofty Albert on the signed message?

A signed message is not about what cloudbet says it's about proving that you sent the BTC using that address means you own that address and you want your winning there.

= Post all the tx IDs which were used to sent the BTC to them
= Using one of these address sign a message. You can write anything. just be sure you have the current date and time. Also make sure you are using this bitcoinTalk username and their username too.

This will clear up that you own that BTC address and you want your winnings and investment to that address. No fucking KYC and BS.

So you know how to sign a message?

surprise Surprise! Another stall tactic and now they are supposedly putting the decision on someone else's hand so they can deny any wrongdoing when they keep all of his BTC.  Guess they couldn't resist that easy million dollars, no way are they just going to let you have it, sorry man, you have no chance.

Who? Give names.

OP was too good to them.
OP let me know if you need any assistance to learn to sign a Bitcoin address. Feel free to PM me if you need any assistance. If you have an Electrum wallet then it's really easy to sign a message.

---

Check my other thread: https://bitcointalk.org/index.php?topic=5108160.msg49672138#msg49672138

I will do it. Just to end this whole thing. And I hope it will end this case.

The case should be end once you get your money. Signing a bitcoin address is just a start.

I believe they can not sign a message with this amount of bitcoin because they dont have it or they do not know how to sign a message in the first place.
Just coming up with another excuse toward their customer to delay paying him once again.

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Swofty from bitcointalk.
Cloudbet username:
Deposit address:
Date:
-----BEGIN SIGNATURE-----
address
generated signature
-----END BITCOIN SIGNED MESSAGE-----

I find it strange they would say in their thread and in this one
"In this case, our fraud team has needed more time than usual as the case is quite complicated and involves several different parties and inconsistent information from the player. This is our standard procedure if there is any suspicion of fraudulent activity."
When they have already paid this player up to 50btc before hand. :-\
But builds a brick wall when needing to pay 3 times this amount.

This must be a joke LOL

You would be surprised. I asked another casino to do it several years ago and they did not know what I was talking about.
They are a casino and only interested in receiving funds and nothing else.

i see no reason why should the community respect whoever that is decision , we also don't know for sure if whether you have already settled the issue with them and are certain about their decision that will be to your side, it's strange that they did not reach out to the player for any evidence, seems to me that they will only use the information provided by you ?

it's also strange that you are also licensed under E-Gambling Montenegro yet you decide to pass this issue to "Curaçao Egaming" , so why not  E-Gambling Montenegro or any other 3rd party for that matter?


another concern i have is that you never you mentioned anything about the player "cheating" whatsoever, so the main concern seems to be the suspected "fraudulent activity"  related to his initial deposit, why did this problem only took place when he tried to cash-out and not after the deposit? assuming the player have lost, would you still undergo such investigations? hmmm !

another strange thing is the player was able to withdraw 50 BTC on 31th dec but you rejected another deposit of 52BTC on the same day. you even accepted his previous withdrawal on the 30th of dec of 41btc , so what happened ? you ran out of coins?

i am not directly accusing you for anything YET, i am simply thinking out loud here, and you are not giving us any answers , i am not buying the excuse of you not answering simply because the investigation is still going on.

Swofty,

They now turn your case to eCuracao Gaming - this is not justified.
Why don't you speak to Game Protect about this, just send GP a message and see what are your LEGAL options?

It doesn't cost anything to ask.

I don't see anyone complaining that Cloudbet withholds their 330BTC except Albert. How's that possible?

Why player has to reach Curacao Egaming to get his money?

Who are you trying to convince here Ronnie? Yourself or us? Players have to complain on random forums to get their money back. Recent example https://bitcointalk.org/index.php?topic=5105084.0 where Cloudbet tried to steal money from player under false excuse that player cheated in roulette.
After scam accusation all games mysteriously become legit and player got his money.

Hold on now.

No one said anything about deposit:

That is all they said.

Ronnie can you confirm that conversation is real and what kind of fraudulent behavior live support is talking about?

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-29-2018
-----BEGIN SIGNATURE-----
14eyUeT1TBR7M8b6MP9NyBqy6cSQnmXgqr
H23rC9FVm3q7Yx4lhfJv+nrbckfLi7WATM7vc+p+mpi5Q7YAg0Wdi0MiPFmvf1vWlz3858trK+83A26hDPZzPgc=
-----END BITCOIN SIGNED MESSAGE-----

==============================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1AEJHYcFZ6y54yC7WwcDKKbqMnw47ZYFCq
H8ulCGea9Lg6HajghM7QVEspZLfdvRTtNENUZpgRxEH0a06fHVTm9md85/2f/6z3pJLWdk/RdJPsS1aQkptmwA4=
-----END BITCOIN SIGNED MESSAGE-----

=============================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
16rvkmzatShJpgWoMhx9LEMZHdjPmcan2Q
H43+dHvnC3SMQ6W04tX7Fq6wDhxITDnCE+n3/2jC8AGyWLywx8b3aw17GItgL9YPiK4YBhpvtLa4LQy5WmAY/vM=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1MqJjomzoc66w7q8jL4FMumBPpt6NKeudS
ICVkEfalOhBd8kRq9kj7d8VZIn7rUaXc32JyiVL+lli6L6Ho8nla4Vq0FDaSjU2MHsu4qU2zaq0Rjel0TJS+fN8=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1NzXeedajYzazbTcAy93eGd6QELqGFn1VF
H5A5i99TcoAwlRYy5JhtaD8fDi77ETwL6nrob9vx6ysUIDi+v0O08IKIb9Mo7a36vFdAuYEHhXeEFFQ3f/hM7rE=
-----END BITCOIN SIGNED MESSAGE-----

==========================================

when i double check verify these on coinomi the spacing is very important. after each line... this is albert... username.. deposit address there is a space so double space. and after the date there is no spaces at all after it,
it is just very important to get this spacing right in order for you to verify. So this is what it looks like

https://imgur.com/a/qjqFRxb

https://imgur.com/a/rwftJ0Z

Here you go. SIGNED MESSAGE. By the way ONLY ME can do that.


Albert

I am getting this on all signed messages:

An error occured in the verification process.

Please sign message with today's date and keep it simple. Example:

"14.02.2019. this is Swofty".

1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU address matches this:

The date i put is the date I sent the coin from them. I guess its right? I just followed Lauda format. So yeah. It works fine here.

You can see everything i posted already. The deposit address i used its there bottom of begin signature thats the address. Try to look the photo i uploaded. And you will know. Thats why i upload the photo so that you will know everything. And its easy and no error if you do it right.

I proved already. And dont tell me that other person can do that. You will not get an error if you do it right. I have done it many times now. Im done responding, Cloudbet's turn.


Albert

Ups, my mistake. I wrongly copy/pasted signature and used wrong address. :-[

All messages from address used to deposit to this address 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU are verified and matches this screenshot:

https://imgur.com/a/uq8IkzH

So, I believe this is proof of ownership.

Now swofty signed a message(s) and it was verified to be correct proving those are the btc addresses the bitcoin was sent from. It is cloudbets turn to respond to the customer with anything further so to pay out their legitimate winnings to them.
Unless they do not have those amount of bitcoin to pay them out which is a bad signal to other gamblers on their site.

quoted for reference, all signed messages are verified.

Why are you so much against using Game Protect?
Among all the haters here I used it and have an actual experience with it - the others just post negative trust to GP without any basis. I got paid from the law firm GP works with and can prove it as well.

This issue has been taking so long to resolve and Swofty doesn't realize Cloudbet is not going towards him but against him (i.e. involving the eCuracao Gaming is not going to help him get his 330 BTC).

This needs to be dealt with legally, and when you go against this advice - then you are causing Swofty to not do the right thing for him to get his winnings back.

If you have any other proper and logical solution to his problem - please suggest it?

All verified using latest Core. You are indeed the owner of all of those addresses.

Awesome job Swofty: https://bitcointalk.org/index.php?topic=5106313.msg49730432#msg49730432

Verified (http://brainwalletx.github.io/#verify?vrAddr=14eyUeT1TBR7M8b6MP9NyBqy6cSQnmXgqr&vrMsg=This%20is%20Albert%0A%0ACloudbet%20username%3A%20swofty%0A%0ADeposit%20address%3A%201J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU%0A%0ADate%3A%2012-29-2018&vrSig=H23rC9FVm3q7Yx4lhfJv%2BnrbckfLi7WATM7vc%2Bp%2Bmpi5Q7YAg0Wdi0MiPFmvf1vWlz3858trK%2B83A26hDPZzPgc%3D)
12 BTC (https://www.blockchain.com/btc/tx/297a73ef39898ff983f9339984dd4fdeb60059b4eb29fdacdbbd8217cd93e1d6) deposited on December 29th. http://prntscr.com/mkw3ch

Verified (http://brainwalletx.github.io/#verify?vrAddr=1AEJHYcFZ6y54yC7WwcDKKbqMnw47ZYFCq&vrMsg=This%20is%20Albert%0A%0ACloudbet%20username%3A%20swofty%0A%0ADeposit%20address%3A%201J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU%0A%0ADate%3A%2012-31-2018&vrSig=H8ulCGea9Lg6HajghM7QVEspZLfdvRTtNENUZpgRxEH0a06fHVTm9md85%2F2f%2F6z3pJLWdk%2FRdJPsS1aQkptmwA4%3D)
20.05761492 BTC (https://www.blockchain.com/btc/tx/8140a674e35a785a234918b6b1b051b6b3f2ccc67ced55f35b31834b60bed5d0) deposited on 31 ^st December 2018: http://prntscr.com/mkw48q

Verified (http://brainwalletx.github.io/#verify?vrAddr=16rvkmzatShJpgWoMhx9LEMZHdjPmcan2Q&vrMsg=This%20is%20Albert%0A%0ACloudbet%20username%3A%20swofty%0A%0ADeposit%20address%3A%201J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU%0A%0ADate%3A%2012-31-2018&vrSig=H43%2BdHvnC3SMQ6W04tX7Fq6wDhxITDnCE%2Bn3%2F2jC8AGyWLywx8b3aw17GItgL9YPiK4YBhpvtLa4LQy5WmAY%2FvM%3D)
16.8 BTC (https://www.blockchain.com/btc/tx/336415e9049fb81b521abe3d8bf6dca2eb192cd33befebe6822899bd0bfa9fe1) deposited on 31^st December 2018: http://prntscr.com/mkw4wv

Verified (http://brainwalletx.github.io/#verify?vrAddr=1MqJjomzoc66w7q8jL4FMumBPpt6NKeudS&vrMsg=This%20is%20Albert%0A%0ACloudbet%20username%3A%20swofty%0A%0ADeposit%20address%3A%201J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU%0A%0ADate%3A%2012-31-2018&vrSig=ICVkEfalOhBd8kRq9kj7d8VZIn7rUaXc32JyiVL%2Blli6L6Ho8nla4Vq0FDaSjU2MHsu4qU2zaq0Rjel0TJS%2BfN8%3D)

10 BTC (https://www.blockchain.com/btc/tx/2ac394feab444414847c1f2cef695bfcb25f29f4988a1629889d289bc11059c2) deposited on December 31^st 2018: http://prntscr.com/mkw5po

Verified (http://brainwalletx.github.io/#verify?vrAddr=1NzXeedajYzazbTcAy93eGd6QELqGFn1VF&vrMsg=This%20is%20Albert%0A%0ACloudbet%20username%3A%20swofty%0A%0ADeposit%20address%3A%201J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU%0A%0ADate%3A%2012-31-2018&vrSig=H5A5i99TcoAwlRYy5JhtaD8fDi77ETwL6nrob9vx6ysUIDi%2Bv0O08IKIb9Mo7a36vFdAuYEHhXeEFFQ3f%2FhM7rE%3D)

15 BTC (https://www.blockchain.com/btc/tx/b4261c48905b72e077e1e81e67231289b7bdd7fa4f79d6e9d6bdee330c4e9890) deposited on 31^st December 2018: http://prntscr.com/mkw6op

---

Image was quoted here (https://bitcointalk.org/index.php?topic=5106313.msg49597101#msg49597101) for reference to cross match.
The deposit sequence matched with the image

---

100% without any doubt. The KYC BS are no longer accountable now which was not before though.

---

I vouch the same.

---

No awesomeness yet unless he gets his money. If he does not get his money then all these means nothing.

---

@Swofty: Plesae choose an address from any of these addresses where you want your 330+BTC.

Cloudbet now needs to give you the money or this community will be ashamed forever to you.

---

@Cloudbet: Do you have any excuse left? Any new BS?

---

---

Update:
Archived (http://archive.is/ed528)

---

More update:
Archived (http://archive.is/Ws5of) another copy after some minor changes.

The OP has now proven ownership of HIS account beyond doubt.
- has submitted himself to full KYC check
- has signed messages from the deposit addresses
- owns and retains access to the registered email address
- owns and retains the 2FA phone number registered to the account

How cloudbet.com can keep saying different people are claiming ownership of the account is stupid in light of all the evidence provided by the OP.

Cloudbet's assertions of suspicious deposits have now been debunked. There was no third party involved. The OP controls all the deposit addresses and made the deposits HIMSELF!

- On the other hand cloudbet.com has offered only words without providing any shred of evidence to back up their claims.
- They keep smearing the OP while the OP has shown the patience of a saint in dealing with them.
- Out of the blue, their go to arbiter - askgamblers.com - is no longer viable for them.
- They're arbitrarily imposing Curacao E-gaming as the new arbiter, after wasting 46 days and counting of the OP's time on askgamblers.
- The question is why Curacao E-gaming and not askgamblers that has helped resolve over 30 cases involving cloudbet.com?
- When cloudbet.com signed up to askgamblers.com, they agreed to provide them with any evidence of wrongdoing by players - they have so far failed to do so in this case.
- They also agreed to abide by the rulings made by askgamblers, but they're now shifting the goal post again. This means that askgamblers, who the OP seems comfortable with as arbiter will be sidelined.
- They have changed their TOS to include a clause that allows them hold on to player’s deposits and winnings indefinitely.
- They've refused to answer legitimate questions on askgamblers and by the bitcointalk community, but rather are making ambiguous statements.


Who is looking suspicious now?
Is cloudbet.com a scam casino? My answer is YES.
They've been selectively scamming users and getting away with it for many years. Its a pity it has come to this for people to realize what they really are.
The emperor no longer has his clothes.

Right; the way that they've handled this is absurd. They could have asked some senior members here for help, many of which are definitely both smarter and faster than their fraud team. Either the case would: 1) Still remained unresolved because of actual issues (which we still have no idea what they allegedly are), but we'd at least know what they are; 2) Be already resolved for quite some time.

I believe that if this "3rd party" does not resolve this ASAP and not within "it might take some time" time-frame, that it warrants removing all positive ratings on CloudBet as well as posting warnings on other sites (e.g. Askgamblers).

---

The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so. Therefore, it is evident that they absolutely do not care about the community.

This is also wrong; the player should not need to do this. The player should stick to Bitcointalk and AskGamblers as we can publicly see what is going on in both places.

This is what AskGamblers said to me just now.

https://imgur.com/a/kkWRSEb

The complaint to the third party could take an unknown amount of time and would get it closed with Askgamblers.

Im sticking here and on AskGamblers. You guys helped me so much. I will not go to the ones I dont know and maybe it will go a rigged favor against me.

Albert

I still don't understand why someone has to sign message to get his money back from gambling site.

Player come to site, make deposit, lose money -> nothing happens.

Player wins money -> Breaking TOS. Private information. KYC. Signing messages. Scam accusation. Drama.


Cloudbet has all information they need to pay money they own.

But they already did:

That is too vague and could mean many things, hence my statement. Returning the deposit where it came from can be done regardless of any ownernships issues with the account.

Returning the deposit? What about the winnings? It's all clear that there were no complains with anything else except ownership issue.

I would suggest Swofty to take legal aids. You have everything here to prove your legitimacy. Without going to that route, Cloudbet is not going to give you anything(I strongly started to believe this).  Get the best lawyer, show them all these and offer them a good amount to pay if they help you to get the money. Not only the money, also ensure that this frauds go to the jail.

Yes, my primary concern is the return of the user's money rather than the potential winnings. Winnings can be handled afterwards.

This should not work that way. He legally won every single penny with them. That's his money.  This will encourage other casinos to bring an end like this of big winnings and settle with only the deposit.

TBH I don't really care about any other stance in this case given the lack of information. I am only sure of the following: 1) The deposit is the user's. 2) The deposit can be returned to the originating address. There is no reason to delay the return of the deposit due to any potential "fraud".

Technically speaking if the deposit is valid, it implies the case that the winnings also are. That's what I said in an older post, they shouldn't just send back the deposit to the initial address used, just send the winnings as well. Regardless if they claim the account is in the wrong hands, the simple solution remains the same. Honestly any excuse is just a reason to further delay the payment in hopes of it never being done.

No, that is wrong. There are certainly cases in which the implication does not hold true, e.g. if the player abused a bug in order to win the game. Not to say that this was the case here, but the implication does not hold. They should have returned the deposit ages ago, then handle the dispute but only regarding the winnings, which is what would have been far more acceptable to me.

I know it sucks but it is how it works even on regular FIAT website, you can create an account make a deposit and lose money in minutes, but if you win the KYC will start.

I mean if there is some sort of tampering it would still be Cloudbet's word against his. No one can prove if that happened or not. So if we settle on the middle ground where both parties agree, OP and Cloudbet both know the deposit address, and they both agree the winnings are valid from whatever bet OP did.

OP still didn't sign the message from the deposit address, and ignored my PM a week ago when I told him to do so to prove his point. We're all only hearing half the story, but if he does indeed still own it then it's pretty much case closed in his favor. And Cloudbet just wants to waste more time.

Now that OP has proven that it is the owner of account, this:


has become a big lie, how Cloudbet fraud team is taking more than 1 month to verify who is the account owner, if OP only took less than 24 hours to prove that it is the owner of the account?

I wonder how much profit cloudbet makes off seized customer money?

The proper thing to do is to, in the worst case scenario, void the bet and return the deposit. You should not arbitrarily seize goods that aren't yours. I wouldn't do it if I was running a casino, anyway.

Return of deposit should be done without any questions being asked, immediately.
The return of winnings - if they wish to prolong it - can be "subject to investigation" (say because they investigate the bets, not the account) ... but they haven't chosen this path anyway, they have chosen to "investigate" his account - which is cheating, they are the ones cheating and lying to their customers.

Curacao eGaming is partner in crime and not a third party! If you believe that Curacao eGaming is an independent third party, then you are absolutely clueless how the Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ (https://game-protect.com/curacao-license-scam/) works!

Ask gamblers is partner in crime to the Curacao license scam as you can read here Askgamblers complaints service (https://game-protect.com/askgamblers/)! They avoid to inform victims about legal options at all costs after their complaints service failed!

Op,you should contact a lawyer and the police,this is a very very serious case

Leandro Rossi, the owner I suppose. Just email me. Lets hope this will solve the case


Albert

You can get your whole Bitcoin ( 330 BTC) ,don't let them VOID your bet, you have to get your profit
Contact any police around the world, don't let them get your money   

Please keep the community updated with the progress.
Thanks for that.

Hey,

no need to be a dick, here. Jolly is doing his part trying to help, and if it raises awareness, it's good.

@OP: any updates?

I want to say that the reason cloudbet has delayed this withdrawal is due to some issues with the location of this account. I am in contact with them and they are in the proccess of taking care of this issue. I will update this post as soon as I can. But, as of now I want everyone to know cloudbet is taking care of this as quickly as they can. Sorry for the confusion.


Swofty

Was there an issue with your location when you deposited 129 BTC?

If not, why is there 2 months later suddenly an issue with your location?

Did you move meanwhile?

Perhaps he is/was using a VPN and they didn't know about his location until he provided his documents?

If they did not check his location when he deposited 129 BTC, his location is also irrelevant when he withdraw?

That's what terms and conditions are for.

I also did not understand what OP means



 ???

Seriously .... ::)

Any update about CloudScam ?

Wow  :o

The list is quite extensive.

I wonder what Ronnie has to say about this

Cloudbet will resolve the case. And I will be back when got update. But they are doing their best to solve the case. Props to them.



Swofty

i see a bit of change in tune here, are they forcing you to do this in order for them to resolve your problem? seems like the community pressure on them is working, let's hope they resolve this case, thought we still need a full explanation at some point.

I am glad that they are finally working on it, that is something very different than what they said in their last reply here  :-\
Well, keep us informed about this.
I wouldn't mind if there won't be any explanation as long as winner gets all his funds.

Bump this thread,  everyone need to see it !

You already bumped it for no reason earlier. Let it go, it's not your thread. ::)

It appears cloudbet is giving @Swofty fake assurances and he is buying it. What could be the delay? How much more time do they need to conclude their ‘investigations” and pay up?

It is 50 days now and there seems to be no end in sight.

ginalli & more recently youngamerican had their issues resolved because they were very vocal about it? Swofty keeps taking the softly approach, and cloudbet seems to be taking advantage of it.

Sometimes, though, it does make sense to stay polite and give even online casinos the benefit of doubt.
When I have issues with some service, I always try it politely (so far, 100% success rate), because i imagine their willingness to sort out my issue rapidly goes down to zero when i start ranting.

I can imagine it's not easy to stay calm with such an account involved, but I'm pretty sure it does help resolve the case.

Morning all,

I have posted a statement on our meta thread that should help to answer some of the concerns raised by the community in regards to this case.

You can read the statement in full here (https://bitcointalk.org/index.php?topic=333552.msg49817125#msg49817125)

Thanks,

Ronnie @ Cloudbet

 

Just pay the man his money. He signed messages showing he made the deposits, so once again you're making accusations without showing any proof. Whatever happens, your reputation is gone forever, and some of us will make sure people are reminded of your fraudulent behavior for a very long time.

I keep asking myself what would have happened if the OP had lost the deposit. No drama, cloudbet keeps coins. You really are scum.

What is holding you to return the deposit? You can settle the winnings later

---

This (https://bitcointalk.org/index.php?topic=333552.msg49817125#msg49817125) entire explanation brings another point to me:
What if Swofty/someone from prohibited region lose all their bets? Would you investigate and when found the prohibited zone then you would return the balance?

I hope you will give an answer here.

Again, return the deposits of Swofty then suggest him to go whoever you like (Curacao Egaming or whatever). You have wasted to much time so far. This time is very unreasonable.

Return the money Cloudbet !!! CLOUDSCAM

Hello everyone,

Ronnie is correct in what he is saying, the delay is entirely my fault. I am from the USA and I didn't even worry about my location or withdrawing bitcoin until I got an email from them asking for my ID and things like that.

At that point, I got very scared. I went from really excited about my winnings to very, very scared I wouldn't get any. I have a good online friend in the Phillipines and I asked for help. I had him give his documents and ID that said the account was from the Phillipines. This was a mistake. As of right now, I have sent cloudbet my real credentials (ID, etc) to cloudbet and they know who I am. I want everyone, including cloudbet, to know that nothing I did was meant to manipulate or mislead cloudbet in anyway. All my wagers were made in good faith and I won them fair and square.

I should have been upfront about my situation from the start and this situation would have gone much more smoothly. I can also say that even though a resolution to this issue has not been come up with yet Ronnie is correct in saying we have recently been in touch and we are making progress on coming up with a solution. I have to say I am thankful for cloudbet being reasonable about my situation especially considering my misleading them about my location. I am very, very hopeful we will come to a conclusion soon. I will keep everybody here updated when this is all over.

Thanks for listening.


Swofty

The how was it possible for Softy to register, deposit, bet and get his winnings (withdrawals) ?

https://bitcointalk.org/index.php?topic=5106313.msg49730432#msg49730432


Now you are self admitting that you are bankrupt. What if you had to pay to 4 players like Softy? 330X4 =1320 BTC
ONLY SCAM BOOKMAKERS HAVE SUCH AMOUNT OF MONEY IN RESERVE

I highly recommend you to pay this person back his deposit.

P.S. Is your license legal for accepting cryptocurrencies ? Please show us a copy of your license. Otherwise I will report you to Interpol and SEC.

UPDATE

Thank you CLOUDBET thank you BITCOINTALK!!! They paid me my whole 330 BTC!!! I LOVE YOU GUYS!!! CASE IS RESOLVED!!


Swofty

Great news ! Congratulation. Avoid betting in scammy claudbet in future.

Great and Congo on your win. Do you mind posting the tx btw?

Well I do believe this user did get payment from them since he posted on askgamblers just a couple of minutes ago he did and they were in contact with cloudbet and swapped information with them so to get the resolution to this case in favor of the gambler.
This would settle any doubt coming from their CB ann thread as of now.

Now take the lesson: stay away from gambling (or play low amount  ;) ).

A huge amount of money good for you that you will get all of your money back. I probably will never in this situation but next time play only what you can loose.

Good to hear that your issue finally got resolved. Enjoy the winnings ;D

That is probably one of their wallets, but to be honest how often do you see someone winning 330BTC?

Could it be this one https://www.blockchain.com/btc/address/3HoX5juYyhAGPWgovjUsNfCw8YFWEa6SHs ?

I mean, 330.599BTC was transferred and OP mentioned 330.58BTC  :-\

That is insane. In our case we had to settle for only our deposit and leave the winnings on the table. I am going to forward this to my tipster and ask him to look into it. Did they make you sign anything? Would you continue to play there?