Cloudbet not responding for my 330 BTC withdrawal

[mdayonliner]

Awesome job Swofty: https://bitcointalk.org/index.php?topic=5106313.msg49730432#msg49730432

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-29-2018
-----BEGIN SIGNATURE-----
14eyUeT1TBR7M8b6MP9NyBqy6cSQnmXgqr
H23rC9FVm3q7Yx4lhfJv+nrbckfLi7WATM7vc+p+mpi5Q7YAg0Wdi0MiPFmvf1vWlz3858trK+83A26hDPZzPgc=
-----END BITCOIN SIGNED MESSAGE-----

Verified
12 BTC deposited on December 29th. http://prntscr.com/mkw3ch

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1AEJHYcFZ6y54yC7WwcDKKbqMnw47ZYFCq
H8ulCGea9Lg6HajghM7QVEspZLfdvRTtNENUZpgRxEH0a06fHVTm9md85/2f/6z3pJLWdk/RdJPsS1aQkptmwA4=
-----END BITCOIN SIGNED MESSAGE-----

Verified
20.05761492 BTC deposited on 31 ^st December 2018: http://prntscr.com/mkw48q

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
16rvkmzatShJpgWoMhx9LEMZHdjPmcan2Q
H43+dHvnC3SMQ6W04tX7Fq6wDhxITDnCE+n3/2jC8AGyWLywx8b3aw17GItgL9YPiK4YBhpvtLa4LQy5WmAY/vM=
-----END BITCOIN SIGNED MESSAGE-----

Verified
16.8 BTC deposited on 31^st December 2018: http://prntscr.com/mkw4wv

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1MqJjomzoc66w7q8jL4FMumBPpt6NKeudS
ICVkEfalOhBd8kRq9kj7d8VZIn7rUaXc32JyiVL+lli6L6Ho8nla4Vq0FDaSjU2MHsu4qU2zaq0Rjel0TJS+fN8=
-----END BITCOIN SIGNED MESSAGE-----

Verified

10 BTC deposited on December 31^st 2018: http://prntscr.com/mkw5po

Code:

-----BEGIN BITCOIN SIGNED MESSAGE-----
This is Albert

Cloudbet username: swofty

Deposit address: 1J1cRAYXaeYzBp9hXqF9EiJBn4V1sttfdU

Date: 12-31-2018
-----BEGIN SIGNATURE-----
1NzXeedajYzazbTcAy93eGd6QELqGFn1VF
H5A5i99TcoAwlRYy5JhtaD8fDi77ETwL6nrob9vx6ysUIDi+v0O08IKIb9Mo7a36vFdAuYEHhXeEFFQ3f/hM7rE=
-----END BITCOIN SIGNED MESSAGE-----

Verified

15 BTC deposited on 31^st December 2018: http://prntscr.com/mkw6op

Image was quoted here for reference to cross match.
The deposit sequence matched with the image

So, I believe this is proof of ownership.

100% without any doubt. The KYC BS are no longer accountable now which was not before though.

You are indeed the owner of all of those addresses.

I vouch the same.

So awesome to see all of the community come together and help Swofty.  

No awesomeness yet unless he gets his money. If he does not get his money then all these means nothing.

@Swofty: Plesae choose an address from any of these addresses where you want your 330+BTC.

Cloudbet now needs to give you the money or this community will be ashamed forever to you.
@Cloudbet: Do you have any excuse left? Any new BS?

Update:
Archived
More update:
Archived another copy after some minor changes.

[Bazinga442]

The OP has now proven ownership of HIS account beyond doubt.
- has submitted himself to full KYC check
- has signed messages from the deposit addresses
- owns and retains access to the registered email address
- owns and retains the 2FA phone number registered to the account

How cloudbet.com can keep saying different people are claiming ownership of the account is stupid in light of all the evidence provided by the OP.

Cloudbet's assertions of suspicious deposits have now been debunked. There was no third party involved. The OP controls all the deposit addresses and made the deposits HIMSELF!

- On the other hand cloudbet.com has offered only words without providing any shred of evidence to back up their claims.
- They keep smearing the OP while the OP has shown the patience of a saint in dealing with them.
- Out of the blue, their go to arbiter - askgamblers.com - is no longer viable for them.
- They're arbitrarily imposing Curacao E-gaming as the new arbiter, after wasting 46 days and counting of the OP's time on askgamblers.
- The question is why Curacao E-gaming and not askgamblers that has helped resolve over 30 cases involving cloudbet.com?
- When cloudbet.com signed up to askgamblers.com, they agreed to provide them with any evidence of wrongdoing by players - they have so far failed to do so in this case.
- They also agreed to abide by the rulings made by askgamblers, but they're now shifting the goal post again. This means that askgamblers, who the OP seems comfortable with as arbiter will be sidelined.
- They have changed their TOS to include a clause that allows them hold on to player’s deposits and winnings indefinitely.
- They've refused to answer legitimate questions on askgamblers and by the bitcointalk community, but rather are making ambiguous statements.


Who is looking suspicious now?
Is cloudbet.com a scam casino? My answer is YES.
They've been selectively scamming users and getting away with it for many years. Its a pity it has come to this for people to realize what they really are.
The emperor no longer has his clothes.

[Lauda]

-snip-
- They've refused to answer legitimate questions on askgamblers and the bitcointalk community, but rather are making ambiguous statements.

Right; the way that they've handled this is absurd. They could have asked some senior members here for help, many of which are definitely both smarter and faster than their fraud team. Either the case would: 1) Still remained unresolved because of actual issues (which we still have no idea what they allegedly are), but we'd at least know what they are; 2) Be already resolved for quite some time.

Is cloubet.com a scam casino? My answer is YES.
They've been getting away with it for many years and its a pity it has come to this for people to realize what they really are.

I believe that if this "3rd party" does not resolve this ASAP and not within "it might take some time" time-frame, that it warrants removing all positive ratings on CloudBet as well as posting warnings on other sites (e.g. Askgamblers).
The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so. Therefore, it is evident that they absolutely do not care about the community.

Curacao Egaming - with which we are licensed - will act as an arbiter here and we are bound by any ruling they make.  We encourage the player to reach out to them directly to present his case.

This is also wrong; the player should not need to do this. The player should stick to Bitcointalk and AskGamblers as we can publicly see what is going on in both places.

[Swofty]

This is what AskGamblers said to me just now.

https://imgur.com/a/kkWRSEb

The complaint to the third party could take an unknown amount of time and would get it closed with Askgamblers.

Im sticking here and on AskGamblers. You guys helped me so much. I will not go to the ones I dont know and maybe it will go a rigged favor against me.

Albert

[marlboroza]

I still don't understand why someone has to sign message to get his money back from gambling site.

Player come to site, make deposit, lose money -> nothing happens.

Player wins money -> Breaking TOS. Private information. KYC. Signing messages. Scam accusation. Drama.


Cloudbet has all information they need to pay money they own.

The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so.

But they already did:

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Thanks,

Ronnie @ Cloudbet

[Lauda]

The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so.

But they already did informed us:

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Thanks,

Ronnie @ Cloudbet

That is too vague and could mean many things, hence my statement. Returning the deposit where it came from can be done regardless of any ownernships issues with the account.

[mdayonliner]

The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so.

But they already did informed us:

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Thanks,

Ronnie @ Cloudbet

That is too vague and could mean many things, hence my statement. Returning the deposit where it came from can be done regardless of any ownernships issues with the account.

Returning the deposit? What about the winnings? It's all clear that there were no complains with anything else except ownership issue.

I would suggest Swofty to take legal aids. You have everything here to prove your legitimacy. Without going to that route, Cloudbet is not going to give you anything(I strongly started to believe this).  Get the best lawyer, show them all these and offer them a good amount to pay if they help you to get the money. Not only the money, also ensure that this frauds go to the jail.

[Lauda]

The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so.

But they already did informed us:

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Thanks,

Ronnie @ Cloudbet

That is too vague and could mean many things, hence my statement. Returning the deposit where it came from can be done regardless of any ownernships issues with the account.

Returning the deposit? What about the winnings? It's all clear that there were no complains with anything else except ownership issue.

Yes, my primary concern is the return of the user's money rather than the potential winnings. Winnings can be handled afterwards.

[mdayonliner]

The very very least that they could have done is inform this community as to what exactly is creating the issue, which they have failed to do so.

But they already did informed us:

As I have stated previously, there are concerns about the ownership of the account and due to the large amount of funds in question, we want to be sure that the correct decision is made.

Thanks,

Ronnie @ Cloudbet

That is too vague and could mean many things, hence my statement. Returning the deposit where it came from can be done regardless of any ownernships issues with the account.

Returning the deposit? What about the winnings? It's all clear that there were no complains with anything else except ownership issue.

Yes, my primary concern is the return of the user's money rather than the potential winnings. Winnings can be handled afterwards.

This should not work that way. He legally won every single penny with them. That's his money.  This will encourage other casinos to bring an end like this of big winnings and settle with only the deposit.

[Lauda]

This should not work that way. He legally won every single penny with them. That's his money.  This will encourage other casinos to bring an end like this of big winnings and settle with only the deposit.

TBH I don't really care about any other stance in this case given the lack of information. I am only sure of the following: 1) The deposit is the user's. 2) The deposit can be returned to the originating address. There is no reason to delay the return of the deposit due to any potential "fraud".

[KingZee]

This should not work that way. He legally won every single penny with them. That's his money.  This will encourage other casinos to bring an end like this of big winnings and settle with only the deposit.

TBH I don't really care about any other stance in this case given the lack of information. I am only sure of the following: 1) The deposit is the user's. 2) The deposit can be returned to the originating address. There is no reason to delay the return of the deposit due to any potential "fraud".

Technically speaking if the deposit is valid, it implies the case that the winnings also are. That's what I said in an older post, they shouldn't just send back the deposit to the initial address used, just send the winnings as well. Regardless if they claim the account is in the wrong hands, the simple solution remains the same. Honestly any excuse is just a reason to further delay the payment in hopes of it never being done.

[Lauda]

This should not work that way. He legally won every single penny with them. That's his money.  This will encourage other casinos to bring an end like this of big winnings and settle with only the deposit.

TBH I don't really care about any other stance in this case given the lack of information. I am only sure of the following: 1) The deposit is the user's. 2) The deposit can be returned to the originating address. There is no reason to delay the return of the deposit due to any potential "fraud".

Technically speaking if the deposit is valid, it implies the case that the winnings also are. That's what I said in an older post, they shouldn't just send back the deposit to the initial address used, just send the winnings as well. Regardless if they claim the account is in the wrong hands, the simple solution remains the same. Honestly any excuse is just a reason to further delay the payment in hopes of it never being done.

No, that is wrong. There are certainly cases in which the implication does not hold true, e.g. if the player abused a bug in order to win the game. Not to say that this was the case here, but the implication does not hold. They should have returned the deposit ages ago, then handle the dispute but only regarding the winnings, which is what would have been far more acceptable to me.

[coinlocket$]

I still don't understand why someone has to sign message to get his money back from gambling site.

Player come to site, make deposit, lose money -> nothing happens.

Player wins money -> Breaking TOS. Private information. KYC. Signing messages. Scam accusation. Drama.

I know it sucks but it is how it works even on regular FIAT website, you can create an account make a deposit and lose money in minutes, but if you win the KYC will start.

[KingZee]

No, that is wrong. There are certainly cases in which the implication does not hold true, e.g. if the player abused a bug in order to win the game. Not to say that this was the case here, but the implication does not hold. They should have returned the deposit ages ago, then handle the dispute but only regarding the winnings, which is what would have been far more acceptable to me.

I mean if there is some sort of tampering it would still be Cloudbet's word against his. No one can prove if that happened or not. So if we settle on the middle ground where both parties agree, OP and Cloudbet both know the deposit address, and they both agree the winnings are valid from whatever bet OP did.

OP still didn't sign the message from the deposit address, and ignored my PM a week ago when I told him to do so to prove his point. We're all only hearing half the story, but if he does indeed still own it then it's pretty much case closed in his favor. And Cloudbet just wants to waste more time.

[Slow death]

Now that OP has proven that it is the owner of account, this:

In this case, our fraud team has needed more time than usual as the case is quite complicated and involves several different parties and inconsistent information from the player. This is our standard procedure if there is any suspicion of fraudulent activity.

has become a big lie, how Cloudbet fraud team is taking more than 1 month to verify who is the account owner, if OP only took less than 24 hours to prove that it is the owner of the account?

[abright135]

This is interesting. How many scam accusation we need before stopping advertising for Cloudbet in this forum.

Can anyone help me to find the status of the following scam accusations against Cloudbet?

CLOUDBET IS SCAM! They are not paying for winning bets! - status?
Cloudbet SCAM
Cloudbet - SCAM - 30BTC being stolen
Cloudbet Void french ligue 1 winning bet without reason.
Cloudbet scammers? Many Users don't get their Money.
CLOUDBET - stay away from these scammers
Cloudbet SCAM? Refusing to payout
Cloudbet SCAM?
cloudbet accepted deposit, but no withdrawal
CLOUDBET JUST BANNED ME AND WONT ALLOW ME TO WITHDRAW
(SCAM?) BEWARE WITH CLOUDBET
CLOUDBET SCAM?
Cloudbet does not payout money
Cloudbet is knowingly and willfully stealing my bitcoin - Solved Iguess
cloudbet is a scam website
Dont Deal With Cloudbet.com - SCAM
CLOUDBET SCAM
Cloudbet Refusing Withdrawal
cloudbet is a scam website
Why is CloudBet not negative repped?
calling the attention of CLOUDBET
Is cloudbet.com scam ?? [ solved ] - Solved
Cloudbet.com don't pay out winning
Cloudbet not sending my withdrawal...not answering emails
Stay Away from Cloudbet ( Fraud Sportsbook )
Cloudbet Not sure about OPs intention
Cloudbet.com - SCAM!
Don't use cloudbet.com because they haven't pay yet over 24 hr my withdraw
SCAM cloudbet WARNING
cloudbet SCAM WARNING
Cloudbet.com
CLOUDBET.COM IS A SCAM!! STOLE MY 25 BTC FOR NO REASON, RIP OFF BE CAREFUL!!!
CLOUDBET is a scam!!!
Cloudbet Scam - This Could happen to ANY cloudbet player
Cloudbet scam..

I wonder how much profit cloudbet makes off seized customer money?

[abright135]

In this case, our fraud team has needed more time than usual as the case is quite complicated

The proper thing to do is to, in the worst case scenario, void the bet and return the deposit. You should not arbitrarily seize goods that aren't yours. I wouldn't do it if I was running a casino, anyway.

[Get-Paid.com]

In this case, our fraud team has needed more time than usual as the case is quite complicated

The proper thing to do is to, in the worst case scenario, void the bet and return the deposit. You should not arbitrarily seize goods that aren't yours. I wouldn't do it if I was running a casino, anyway.

Return of deposit should be done without any questions being asked, immediately.
The return of winnings - if they wish to prolong it - can be "subject to investigation" (say because they investigate the bets, not the account) ... but they haven't chosen this path anyway, they have chosen to "investigate" his account - which is cheating, they are the ones cheating and lying to their customers.

[game-protect]

This is what AskGamblers said to me just now.

https://imgur.com/a/kkWRSEb

The complaint to the third party could take an unknown amount of time and would get it closed with Askgamblers.

Im sticking here and on AskGamblers. You guys helped me so much. I will not go to the ones I dont know and maybe it will go a rigged favor against me.

Albert

Curacao eGaming is partner in crime and not a third party! If you believe that Curacao eGaming is an independent third party, then you are absolutely clueless how the Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ works!

Ask gamblers is partner in crime to the Curacao license scam as you can read here Askgamblers complaints service! They avoid to inform victims about legal options at all costs after their complaints service failed!

[ok-aurus]

Op,you should contact a lawyer and the police,this is a very very serious case