Been trying to withdraw money for weeks now with 0 help from customer service. The writing is on the wall. Don't send any money here.
Well ain't that great. My Euro withdrawal is on hold for unknown reasons, been using kraken for years and it's the first time i'm having issues. And having issues when it comes to my money, there's a zero tolerance policy. If they don't sort this out i'm done with Kraken, no matter my good experience in the past, ruin it once, you ruin it forever. Let's hope it ends good If you post your support request number I can escalate your issue with support. You must be getting really bored and pissed off, trying to prop up Krakens broken support system. Should you not feel embarrassed how ineptly some of the management decisions are being made, at Kraken HQ? BTW, any chance you could have a go at answering the question ive asked about 5 times now?....... Why should i accept your Kraken shitcoin token as a resolution to your system not executing my stop loss order for 36 hours, and then executing it, at a loss to me? |
|
|
|
1-N-K; 20 18/V 17
HI&GM Zechariah (etc(x6))
To Whomever It May Concern
ANN:
I AM in the process of gaining access to some of my financial resources. The following passport-selfie has been sent to Poloniex, to (hopefully) unlock my ~BTC1k of value there:
I will update the poll to get instructions about how to proceed.
Pic of the week  But you really need to stop biting your nails, by now. |
|
|
|
We can always hope, I'm still here aren't I? I was just disappointed at the poor response that the diamond team got, as they have been a major supporter of the whole project and have been behind this from the start.
The problem now is that there are other products that do the same thing now so this project is never going to happen. The price of NOXT is nonexistant because it is never going to go anywhere.
Poor response, is exactly how i would describe Rofo's attitude and approach to this 'project'. Its like his own little play-thing that gets played with every now and then, and then put back in the box, so no-one else can have a go. Has become pretty pointless to be interested. Shame. |
|
|
|
|
@Kraken
Shame on you, for giving the newbies a completely unnecessary negative first experience. Fuck you.
|
|
|
|
We will do something important and disruptive thanks to your support.
I like this sentence, muy mucho.  |
|
|
|
We receive every day collaborative proposals from the most diverse sectors, interesting news will come out during the next weeks.
I think people would find these details interesting. I'm personally sick to death of posts mentioning Polo/Bittrex/Exchange, all over this forum. Details like the above is the perfect talking distraction, to vacuous trading talk. Please engage us, with what is happening behind the scenes, every now and then. |
|
|
|
Hello, I asked chip-chap to get my CREA from the FIAT deposit I've made - they say "we need your CREA direction to sent it to the Crea team" How can I get this? Thanks Sounds like they could be asking for a CREA address. Have you installed a wallet? |
|
|
|
GIVE me some actionable suggestion as to the particulars, kind Sir. I suggest you take the first word you typed in your post, write it on your forehead backwards in the same capitalised way, stare at a mirror.....and recite the word for the next hour. Cos thats what you need to do now, it seems. P.S. If you video the above, and post it, maybe you could be forgiven, for just a little bit.  |
|
|
|
@Devs/Team
Now the ICO is done, and assuming everyones CREA has been correctly allocated, whats your 3 main focuses, going forward from here?
Not all the CREA were distributed. For sure we have some interesting news to show up in the future. Do not be anxious, we will do things step-by-step, a natural growth. I wasnt really looking for a news event. Im interested in where the team is focusing their efforts today, and for the next few weeks. Thanks In the next days we will focused on the CREA distribution to the investors. There's some users that have met problem to sign tx, so we must to do support individually. And the next few weeks......?? |
|
|
|
@Devs/Team
Now the ICO is done, and assuming everyones CREA has been correctly allocated, whats your 3 main focuses, going forward from here?
Not all the CREA were distributed. For sure we have some interesting news to show up in the future. Do not be anxious, we will do things step-by-step, a natural growth. I wasnt really looking for a news event. Im interested in where the team is focusing their efforts today, and for the next few weeks. Thanks |
|
|
|
|
@Devs/Team
Now the ICO is done, and assuming everyones CREA has been correctly allocated, whats your 3 main focuses, going forward from here?
|
|
|
|
Anyone: Please report about: 1. How many (units; %) of VOX I have? 2. What I can do with them? What's its historical beta (w/ BTC)? Price projections? AITHANC, Zechariah Shouldnt you be quietly converting what you have into shares of aforementioned company? If you do though, be sure that those shares do not, or cannot, form part of any bankruptcy sale, now or in the future. Youre welcome. |
|
|
|
@Dargo
What has specifically been done in the last few weeks at Kraken HQ, to address your failed/failing support system?
The "failed/failing" characterization isn't very accurate because it makes it sound like support isn't working at all when in fact support is helping many thousands of clients every week. But we still have a backlog of tickets that is causing unacceptable delays for many clients - we are addressing this issue by hiring more support staff, improving operational efficiency, and reducing pain points so that fewer tickets are created in the first place. But it's not a magic quick fix. It takes time and we continue to grow at a very fast pace, making it take even longer to get caught up. Thats alot of people that need 'helping'.  So help this individual understand why you dish out Kraken tokens for orders that dont get triggered? I ask, because that support you say is working, has never acknowledged or explained what went wrong, or why i cant have my $84 that i lost because of the known bugs in your engine. So i ask for 3rd time....... why cant i have the funds your engine took from me, back? Why am i forced to use your Kraken shitcoin tokens instead? |
|
|
|
When do we switch to Bits and move the decimal point over 3 places?
Careful now. That's starting to sound like bubble talk. $10,000 party, anyone? |
|
|
|
There is something fishy going on with Kraken. They initiate trading in a lot of shitty coins while bitcoin exchange rate is lagging substantially behind average market. Recently while I try to buy bitcoins at those undervalued prices my order is accepted, market goes even below my order rate for couple of minutes but order stays untouched. It is only after rate jumps when my order appears on the order list. This is called "front running" and is the nastiest possible way of an exchange to rob their customers. Please, investigate who is the insider that is doing that or you'll be out of business soon!
Nobody has the ability to block your order from getting executed if there are orders to match it with and no orders ahead of yours at the same price. Please create a support request about the behavior you describe above, if you haven't already, so we can look into it. You can post the ticket number here or send it to me by PM. I've placed a limit buy order. It appeared on my order list. Rate moved way below my buy level and stayed there for more than 3 minutes. My order remained untouched on order list. Rate moved back again and it was only then order appeared on the exchange order book. I don't want to just describe what I'm observing because I know what will be support response. How do I document that behavior and present proof to your support? What is the maximum possible delay for an order that is accepted and listed on order tab to be placed on order book? They dont need the proof, as they/Dargo already knows about orders not triggering/activating. Fortunately, i hear Kraken is releasing a whole new engine soon. Welcome to 2017, Kraken  |
|
|
|
|
@Dargo
What has specifically been done in the last few weeks at Kraken HQ, to address your failed/failing support system?
|
|
|
|
|
Just cant get this wallet to update/download. I have no more than than 2 peers, and the addnode does not work (Method not found (code -32601)
??
|
|
|
|
Any redemption details for Veritas.1, 2, and 3 tokens?
Veritas 2 and 3 tokens were never floated, so there are none to redeem. Veritas.1 tokens will be exchanged for the ERC20 tokens after the offering closes, at a preferential rate to the .1 token holders. I'm just finding these questions. The thread has been moved to https://bitcointalk.org/index.php?topic=1887061.0. Please post there. Good to hear, Reggie. Thanks |
|
|
|
|
Show Posts
