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141  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 29, 2013, 01:50:30 PM
im not sure, order was june 10 and im order 1888, as I stated I ordered and was just sitting back waiting till I had a fam emergency. I've got 2 60 gig miners im selling off also and have sold all but 10 bc. 12k to raise in 27 days so I don't lose my inheritiance

142  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 29, 2013, 01:16:01 PM
per talking to who ever it was I spoke to trying to get a refund so I can pay more to this fucking tax I owe, they said it would be 1-2 weeks that I would have it, and I could not reject it either beucause it was a business purchase and does not fall under the 14 day law/rule


With your order number were you day 1 or day 2 ?

I don't think im either. im order 1888
143  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 29, 2013, 06:09:23 AM
per talking to who ever it was I spoke to trying to get a refund so I can pay more to this fucking tax I owe, they said it would be 1-2 weeks that I would have it, and I could not reject it either beucause it was a business purchase and does not fall under the 14 day law/rule
144  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 29, 2013, 05:21:04 AM
oh and they told me a week or 2 on the phone. so get ready most purchasers are fucked on September
145  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 29, 2013, 05:09:44 AM
wow, way off topic! I've got 28 days and have to get 12k still. and thanks to dick head knc who told me no on refund and when I called them told me their products was for business only to try to buck the 14 day rule. but offer a purchase option for the general public option on their site and do not verify purchaser is a business with a buy off our website option proves they are looking to sale to the general public and do not care if the purchaser is business or not.
 
146  Bitcoin / Hardware / Re: KNC Refunds List on: September 28, 2013, 11:08:45 AM
don't forget the cocksuckers refunded a 31k group order
147  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 27, 2013, 04:20:06 PM
I asked for 2jupiter refunds and got the same answer with production bla bla bla...then i called them and told them i really need the money and they agreed.
So try calling them.
I have another 2 orders left, which i`m not sure what to do about... i`ll wait until the 1st of oct before i cancel

I did, they gave me mumbo jumbo about unit inproduction and be shipping in the next week or 2. I told them my problem and there was nothing they could do.
148  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 27, 2013, 01:51:51 PM
I've posted another and tried to call about 45 mins ago, absolutely no refunds, ill call back and record it and post that also if needed.
149  Economy / Computer hardware / knc sat miner for sale in texas on: September 27, 2013, 01:49:36 PM
is anyone looking to purchase a knc sat miner that is located in texas? im located in Houston and have had a family problem come up and need to move it the second I receive it. im not wanting a profit and will sell it minus the shipping cost. KNC dumb asses wont refund even though they said they would up until shipping. i'm in Houston and will drive it up to 3 hours any direction of here to meet.

THanks.
150  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 27, 2013, 01:43:53 PM
or come up with a line of bullshit to stop refunds from happening because he just done a 30k refund. :-/
151  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 27, 2013, 01:08:51 PM

If you purchase something by mail order, over the phone, from TV-shop, on the internet or via door-to-door sales you have the right to cancel your purchase within 14 days, this applies within Sweden. 

 

When you purchase from a store on the other hand, you have no right according to the law to cancel your purchase.This is regulated by the Door-to-Door Sales Act which includes the requirement that the seller must provide clear information about how you can cancel your purchase.

Distance contracts

When you purchase goods at a distance on the Internet, the period you have to cancel your purchase starts on the day you receive your purchase or a considerable part of it. If you purchase something from another EU country, for example on the Internet, you also have the right to cancel your purchase (a cooling-off period), but the amount of time you have to cancel might be shorter than 14 days. You will find more information about shopping across borders at Konsument Europas’ web site (information in Swedish and English).

The right to cancel a purchase also applies if you have reached a distance agreement to receive a service. It may for example be trade services, but the law also applies to agreements for certain financial services such as loans, insurances and payment services. The cooling-off period of 14 days also applies to services, except for life insurances and individual private pension savings. Then the right to cancel is 30 days. As a rule, the cooling-off period starts on the day the agreement is reached. When you buy life insurance, the cooling-off period starts on the day you are notified that the agreement has been concluded.

The cancellation period however never starts until you have received all the information the seller must provide you with. When you purchase financial services, the cooling-off period does not start until you receive the terms of the contract.

Door-to-door sales

The rules regarding door-to-door sales apply if you purchase, hire or offer a price for a product or enter into an agreement for a service with a company in your own home. The rules also apply when the seller organises a trip to a place outside his permanent place of sale. In addition, the rules apply for Home Parties and for agreements that you for example enter into at your place of work, on a train journey or any other place where it may be difficult for you to get away from a sales person.  Even with door-to-door sales you have a 14 day cancellation period. If you enter into an agreement for life insurance, you have more time to cancel it, 30 days.

Information document

When you enter into a home sales agreement, the seller must provide you with a document which informs you about your cancellation rights and provides you with the name and address of the person to contact if you want to exercise your right to cancel. You sign one copy of the document to confirm that you have received it. Along with the information document you also receive a cancellation form that you can use if you want to cancel.

The cancellation period is the same for home sales as for distance agreements. The cancellation period does not start until you have received the information and the cancellation form.

If you have received a good or materials at a home visit, you must keep the good or materials available in order for the seller to be able to pick it up at your home. If you received the good or the material at a later date, it is your duty to return the good to the seller. You then have the right to receive compensation for reasonable return expenses.

Return freight

If you choose to cancel the purchase in the event of a distance agreement, you have to pay for the return freight yourself. As regards home and telephone sales, the seller has to pay for the return freight.

Exceptions

In certain instances the rules regarding homes sales do not apply. For example if the total price of your purchase is less than SEK 300 or if the agreement is entered at a home visit arranged on your own initiative and express request.
     


Does this mean I should be able to get my refund when I ask for one?


152  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 27, 2013, 12:14:21 PM
well you can even inform them that you know some of the consumer laws of their country and they still buck the system.

153  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 27, 2013, 01:35:21 AM
how do I contact the sam guy or can someone pm me a email for him.
154  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 27, 2013, 01:32:15 AM

I will organize a group buy.

We fully support that idea, and wish you the best of success.
In the alternative, people can keep their investment in our "In House" Facility where we do all the Hosting. This saves on Grain Feed, Electricity, Space, which all eat away at your ROI. But the downside, we admit, is that it costs the same as if you Host them yourselves. But if you have a problem, for instance, if one breaks, we replace it for Free, instantly, or bring it back up to service with a guaranteed uptime of 99.5%. Also, shipping time is a factor , too, and this wil guarantee you will be Hatshing right away. Take a look at our Hosting Packages.

the chickens will put out more then their miners after next difficulty increase
155  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 26, 2013, 10:26:52 PM
the tax man making me want to commit harry-karry myself. I didn't know they could take the part of a estate that's already had the taxes payed on. :-/ I thought it was all earnings for the ear that wasn't taxed. It sounds like double taxation which I don't see how is legal but I've never had to deal with a parent death either. Sad

It's called inheritance tax in Germany. It is there so that the state can get your moniez when you die instead of all going to your heirs.
Also - most people get a bank credit only for the amount they have to pay the state. OR a mortage on the house you are to inherit. Sorry for your loss btw. And a really shitty timing too - but alas, you can't blame KNC for not giving you a refund after they went into full production. I know, you said you send them a refund notice before they posted that, but I imagine they started to deilver the stuff to the factory this morning and only took a little longer to post it. They gave refunds until yesterday. I know that, since until yesterday my little page refresher cried out loud every time an october unit was on sale again (sadly, I got none of those, must be someone grabbing them with scripts...)

not sure what you mean by October unit. :/ I purchased june 10th. order 1888. I just purchased sat back and wait, hell I rarely get on here often. look how many posts I've had for 2-3 years of being around this place. I didn't even know they had a forum up until I went and read about this update they posted. I waited a year and 15-20 days to get my bfl order and ever asked for a refund from them and they was supposed to be the scammers, now im asking a legit company because I need it and feel like im getting scammed. but their rules is their rules, by their laws I don't have to accept if I understood the 14 day rule then I should be able to get a refund if I understood it correctly, but the shipping can be deducted.


156  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 26, 2013, 09:30:17 PM
My calendar must be wrong, It says it's still the 26th, and that there are 4 more days left in September. Huh.

Correct, they could still 'deliver' this month.

I think there have been valid concerns voiced in this thread lately.
Yes there are the obvious BS trolls, par for course.

It comes down to what can be viewed as KnC moving the goalposts.

Let us review the facts we have:

KnC
on: June 26, 2013, 02:14:10 PM
"I would like to say that EVERYTHING that needs to be done at this point in time for a September delivery has indeed been done.
We are on track for delivery and we know of nothing currently to the contrary."

this becomes

KnC
on: July 30, 2013, 01:41:06 PM
"We are still on schedule to begin shipping in September."

'delivery' becomes 'shipping'

Sam/KnC
on: May 30
"We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.
Sam "

Today this becomes

KnC
"Therefore, any changes of orders cannot be accepted."

It is speculated that this includes changes of the refund variety.

Today at 01:39:25 PM
Kaliecious starts a thread
https://bitcointalk.org/index.php?topic=302032.msg3239687#msg3239687

"KNC miner is refusing refunds who needs to be contacted to inform they are not adhearing to the laws of it hasn't shipped they need to give a refund?"

Kaliecious is asked to provide evidence and posts this pic.



I have not personally recieved confirmation from KnC that this is a fact.
(I have emailed asking for confirmation)
If the thread and pic are a troll it is a clever one and perfectly timed.
There was a well timed malicious troll (since edited from thread I think)

While this is being discussed over 150 posts vanish from the thread.
Coinkydink? Could be!

I understand and share some customers concern that similar behavior observed in other vendors has not ended well for customers or schedules.

I think it unlikely that all who ordered day 1 & 2 based on originaly stated 'delivery' in September will recieve units in September. It is possible, it is only the 26th.

The conditions of 'the bet' are not the conditions pre-orders were solicited under.

People who ordered after the day 1 & 2 ALSO did so based on the original terms.
That includes refunds up to day before shipping.
KnC stated the original terms.
KnC took the risk and stood to reap the rewards.

If I have misstated any facts let me know and I will edit and explain my edits as I always do.
If I am flat out wrong I will eat my crow when it is served.

For the record I have not decided that I _DO_ want a refund.
I do expect that option to remain until shipping as per the origional terms of the agreement.

YMMV

Not trolling just disappointed in their business practice when they say they or someone says they are supposedly offering refunds up until shipping, and I actually asked for the refund before they decide to post the shit on their site that they are in full production and I confront them here in the forum with a pic of their e-mail reply. and I have other emails asking about vat info and sales conformation on my phone. Sad part is im needing it because of a family matter.
157  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 26, 2013, 07:09:16 PM
the tax man making me want to commit harry-karry myself. I didn't know they could take the part of a estate that's already had the taxes payed on. :-/ I thought it was all earnings for the ear that wasn't taxed. It sounds like double taxation which I don't see how is legal but I've never had to deal with a parent death either. Sad
158  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 26, 2013, 04:10:45 PM
http://www.konsumentverket.se/otherlanguages/English/Consumer-rights/Right-to-cancel-a-purchase/


it seems they are a 14day

im not good with legal jargin
159  Alternate cryptocurrencies / Mining (Altcoins) / Re: Swedish ASIC miner company kncminer.com on: September 26, 2013, 03:42:35 PM
it isn't about stomaching a process its about having 30days left to aquire almost 40k to pay taxes on a estate. I mustarded bfl's wait, if this didn't come up I would do the same for this one.
160  Bitcoin / Hardware / Re: KNCMiner REfusing refunds on: September 26, 2013, 03:37:37 PM
When I asked for my refund there was nothing on site that said anything about production. in matter of fact it was just posted because im sure something is being monitored somewhere and they see a shit storm coming.
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